Marilyn Towery has over 10 years of experience working in administrative roles. She is skilled in office management, customer service, data entry, and various software programs. Currently, she works as an Administrative Assistant for Curtiss-Wright, where she handles reception duties, maintains office supplies, and provides exemplary customer service. Previously, she held administrative roles for Personnel Services Unlimited, Cleveland County Schools, Thomas Petro, Advance America, and Plant Outsourcing/YOH, demonstrating strong communication, organization, and multi-tasking abilities. She has an Associate of Applied Science in Information Systems from Cleveland Community College.

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Marilyn Towery
Lawndale, NC 28090 • marilyn.towery@gmail.com • 704-466-9425
Administrative Assistant
Energetic and adaptable administrative professional with 10+ years experience providing office
management and exemplary customer service.
— Key Qualifications —
 Highlyadeptat supportingall operational activitiesof fast-pacedofficeenvironmentincludingreception,
answering phones, data entry, office maintenance.
 Effective verbal and written communication skills; demonstrate excellent customer service and
professionalism in interactions with clients and colleagues.
 Technical proficiencies include Microsoft Office Suite, DTP, Print Shop, CAD, Quick Book, Visual Basic,
Linux, Oracle, Great Plains, Advantage, Baan LN, High 5, and Hawk.
Professional Experience
Curtiss-Wright–Shelby, NC
Administrative Assistant,2012 to Present
Recognized for superior multitasking and organizational abilities in multifaceted position at high-volume
manufacturing firm.
Selected Contributions:
 Demonstrate exemplary customerservicemanagingswitchboard,welcomingandscreeningvisitors,
handlingincomingandoutgoingmail.
 Showinitiativein supportingall daytoday operationsincludingtrackingemployee hours,
maintainingoffice supplyinventory, dataentry,filing,andfaxing.
 Excellentinterpersonalskills communicatingwithclientsandco-workersand handlingconfidential
information.
Personnel ServicesUnlimited –Shelby,NC
Administrative Assistant,2011 to 2012
Providedessentialadministrativesupport atseveral assignments includingHurst Jawsof Life and
TransportationAdministrationof ClevelandCounty.
 Displayedeffective communicationskills directingcallsaveraging300/day.
 Exhibitedprofessionalismscanningconfidential material,verifyingemployment, andperforming
reference checks.
 Createdefficienciesby redesigningfilingsystemstobecome more functional.

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Cleveland CountySchools –Shelby,NC
Substitute Teacher, 2009 - 2010
Supervised students as teacher assistant for school district.
Selected Contributions:
 Coordinatedpresentationof videostostudentsandassistedwithgradingof assignments.
 Displayedcreativity andamiabilityworkingwithvariousage groupsandwithmentally,emotionally,
and physicallychallengedstudents.
ThomasPetro – Shelby,NC
Assistant Manager, 2007-2009
Supported Manager with day to day store operations including compliance with financial, aesthetic, and
customer service standards.
Selected Contributions:
 Took initiative inlearningall proceduresforfinancial operations of store including ATMmonitoring,
openingandclosingof multipleregisters,preparingbankdeposits,logging transactions.
 Chargedwithmaintainingstore appearanceandinventoryandinterfacingwithcustomerstoresolve
disputes. Oncall 24 hours/day.
Advance America– Shelby,NC
FloatingManager/Assistant Manager, 2002 - 2005
Assisted Manager of multiple locations with all phases of loan application review and collections including
data entry,background,credit,and reference checks,customerservice byphone andin person. Supported
compliance with State Laws and Regulations during transfer of ownership of bank
PlantOutsourcing/YOH–KingsMountain,NC
Administrative Assistant/Office Manager,2000 - 2002
Provideddataentryand supportedqualityassurance bydocumentingemployeeprogressandassistingwith
returns. Increased cost efficiencies by implementing quality control and making recommendations for
corrective action for employee mistakes.
Educational Background
Associate of Applied Science, Information Systems
Cleveland Community College, Shelby, NC
Gamma Beta Phi Society, Who’s Who Award