Megan Leach has over 5 years of experience in administrative work, customer service, and event planning. She has held positions as an Administrative Assistant, Department Assistant Manager at Nordstrom, Sales Associate, Public Relations Intern, and Event Planning Intern. She is energetic, motivated, and has strong organizational, time management, and interpersonal communication skills.
Driven Executive Assistant adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives. Administrative professional possessing a strong desire to learn and grow professionally. Proficient in MS Office. Persuasive speaker and negotiator. Personal Trainer skilled at motivating and coaching clients to meet personal health and fitness goals. Excellent interpersonal and time management skills.
Driven Executive Assistant adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives. Administrative professional possessing a strong desire to learn and grow professionally. Proficient in MS Office. Persuasive speaker and negotiator. Personal Trainer skilled at motivating and coaching clients to meet personal health and fitness goals. Excellent interpersonal and time management skills.
Building strong relationships with our ever-expanding client base. They work on the front line to ensure that every estimate and order is handled professionally and meets the quality expectations of our clients.
- Establish and build client relationships
- Efficient order-taking and job analysis
- Quality Assurance -- final quality check
- Coordination of files for accuracy in reordering
Under the direction of the Customer Service Manager, the Customer Service Representative serves as the primary contact for external and internal customers, is responsible for making judgements and discretionary decisions that affect the operations of the organization and effectively communicates those judgements and decisions to the customer. The Customer Service Representative is also responsible for appropriately communicating customer requirements to the manufacturing team, in accordance with company policies and procedures.
The supervisor is often responsible to represent the employee's requests and to management, along with also representing the employee's case for deserving a reward. For example, if an employee deserves a promotion, the supervisor often must justify the case for promotion to the supervisor's supervisor, as well. If the employee has a rather unique personal situation that warrants special consideration by the rest of management, the supervisor must explain this situation and how it can be handled. It's not unusual for employees to sometimes see the supervisor as part of "management" while at other times seeing the supervisor as a personal friend. Develop a strategy the team will use to reach its goal
1. Professional Summary
Skills
Experience
MEGAN LEACH
21121 Pennington Ln, Trabuco Canyon, CA 92679 | (H) 949-838-5467 | megleach@att.net
Energetic and driven with experience in administrative work and customer service. Motivated leader with strong
organizational and prioritization abilities. Areas of expertise include interpersonal communications,
time-management and easily adaptable to change.
Organized
Time Management
Interpersonal Communication
Customer and Personal Service
Administration and Management
Self determined
01/2015 to PresentAdministrative Assistant
Preferred Kitchen and Bath –Lake Forest, CA
Started off as Intern and promoted to full-time employee after 4 months. Receive and place telephone calls. Schedule
and make appointments for designers and sub-contractors. Prepare invoices, reports, memos, financial statements
and other documents, using word processing, spreadsheet, or presentation software. Communicate on a daily basis
with vendors, clients, and sub-contractors.
11/2014 to 05/2015Department Assistant Manager
Nordstrom – Fashion Island, CA
Led, inspired, and taught employees how to sell and provide excellent customer service. Communicated on a daily
basis with buyers giving feedback on current and future product. Led social media team promoting company products
and events on instagram. Planned, organized and executed department events and sales.
10/2011 to 11/2014Sales Associate
Nordstrom – Mission Viejo, CA
Competitive, commission based environment. Promote company values through excellent customer service and
connecting with clients. Top seller and above department average in current department. Promotes to mini-floor lead
for strong leadership skills.
02/2014 to 08/2014Public Relations Intern
BCBG Max Azria Group –West Hollywoood, CA
Executed the set-up of computer based inventory tracking system. Managed samples going in and out of the
showroom while coordinating daily appointments. Organized and produced daily showroom reports. Updated and
2. Education
tracked daily and monthly event calendars. Sharpened time-management, organization, and excel workbook skills in a
fast paced work environment.
09/2013 to 01/2014Event Planning Intern
Coast Concierge Service Inc. – Costa Mesa, CA
Lead Intern. Helped plan and prepare proposals for corporate events. Attended site inspections, client planning
meeting and all events. Assisted with client and vendor communications and follow up for events. Acquired skills
needed for detail-oriented, fast paced, client based, and time sensitive work environment.
10/2007 to 10/2011Barista
Starbucks – Rancho Santa Margarita, CA
Cultivated strong customer service skills through teamwork and personal relationships with customers.
May 2014Bachelor of Arts: Communications
California State University of Fullerton - Fullerton, CA