Jasmine Streeter is a customer service professional with over 5 years of experience in call center environments. She is seeking a full-time position with benefits that matches her strong communication, organizational, and computer skills. Her work history includes handling over 350 first party calls per day as a Call Service Administrator and working in receivables outsourcing and third party collections. She has a high school diploma and is currently seeking a Bachelor's degree online from the University of Phoenix.
1. JASMINESTREETER
1204 Larchmont Avenue, Louisville, KY 40215 502-340-0785 jstreeter.us3@gmail.com
PROFESSIONAL SUMMARY
Customer serviceprofessional seekinga full timeposition,with greatbenefitand salary
to match.Self-motived withexceptional communicationandcomputer capabilities.
Excellentcommunicator with 5 yearsina demandingcall center environmentasa Call
ServiceAdministrator/CustomerServiceRepresentative.
SKILLS
Strongorganizational skills
· Energetic work attitude
· Team member
· Contributed to company success
· MS Word,Excel and SharePoint proficient
· Quick learner/Activelisteningskills
· Creditcard/check processing
· Exceptional communication skills
WORK HISTORY
12/2014to current Call ServiceAdministrator, Kunden Services-Louisville,KY
· Handled approximately3501st
party callsper day usinga dialersystem,by addressing
customer issuesand processingpayments.
· Ensured superior customer experienceby addressingmostcustomer concerns,with
greatcommunicationskills
· Directed callsto appropriateindividualsand departments.
· Politelyassisted customersviatelephone
· Energetic work attitude
· Took meeting minutes
10/2011to
08/2014
ReceivablesOutsourcing/3rd
Party Collections, Euler Hermes North America-Louisville,KY
· Handled 3rd
party collections
· Mediated,established repaymentterms
· Accepted payments on client’s behalf
· solvingproblemsprovidinginformation on delinquentaccounts.
· Customer/clientsatisfaction
2. Page2
EDUCATION
Current SeekingBachelor of Arts: University of Phoenix-Online
2004 High School Diploma, Doss High School-LouisvilleKY
References:
Aaron Jones- SeniorFactotum502-232-0172
IrisBooker- CallServicesAdministrator 502-296-1975
BonnieRenfrow-FinanceManager 502-415-4610
