DONNA WOLOWNIK is seeking a challenging position where she can utilize her skills and experience. She has strong organizational, communication, and customer service skills developed over 15 years of experience in customer service, dispatching, production, and management roles. Her most recent roles include dispatcher for Apex Freight Services, where she was responsible for receiving and transmitting information to track trucks and ensure on-time deliveries, and customer service roles at various printing and retail companies.

1. DONNA WOLOWNIK
406 B Pecan Grove Road, Scott, LA 70583 | C: (337) 366-4845 | summerknights55@gmail.com
PROFESSIONAL SUMMARY
Seeking a challenging position in an environment where skills, experience and
training will prove to be beneficial to the company.
SKILL HIGHLIGHTS
I work well independently or as a team player, adapt quickly to changing
environments and have proven to be extremely reliable and responsible.
HIGHLIGHTS OF QUALIFIATIONS
WORK EXPERIENCE
07/2015 to 02/2016
07/2014 to 07/2015
Strong organizational skills Telephone Skills
Active listening skills Computer proficiency
Skilled multi-tasker Data entry
Courteous demeanor Email
Energetic work attitude Copy & Bindery
Dispatcher Scanning
Dispatcher
Apex Freight Services-Lafayette, LA
 Responsible for receiving and transmitting information, tracking trucks,
drivers, equipment, loads and recording other important information.
Knowing who to call for certain loads and making sure they were
delivered out at the time and place the customer requested.
Customer Service Print and Copy Dept.
Office Depot- Lafayette, LA
 Responsibilities include helping customer with there printing and
copying needs. Large format printing and bindery.
04/2008 to 07/2014
Production Specialist
Sir Speedy - Lafayette, LA
• Responsibilities include customer service, copying and scanning
documents, and bindery.

2. Goodway Print & Copy - Sherman Oaks, CA
Job responsibilities included taking orders, making deposits and
conducting collections, creating invoices, organizing monthly
newsletter and using various office equipment, including computers,
fax machines and copiers.
Worked closely with employees to make sure the shop ran smoothly
and ensured that orders were completed by the date and time
promised.
EDUCATION AND TRAINING 1972High School Diploma: General Business
North Hollywood High School - Los Angeles, CA
09/2006 to 08/2007
Customer Service Representative
Cingular/AT&T Wireless - Lafayette, LA
• Job responsibilities included taking calls from customers and
resolving any problems they may have had with their cell phone
service.
• This was a fast paced environment, and it was important to balance
productivity with accuracy.
08/2005 to 06/2006
Customer Service Representative
Aetna Dental - Thousand Oaks, CA
• Job responsibilities included providing superior customer service to
clients regarding new and existing claims.
• Frequently met very tight deadlines and communicated with a wide
range of customers, clients, claimants and co- workers.
03/2003 to 06/2005
Customer Service Representative/Automotive Depar
Wal-Mart Tomball - Simi Valley, TX
• Job responsibilities included cashier, sales, customer service, billing
invoices and assisting with tire and auto parts.
09/1979 to 02/2003
Manager