Zainee N. Wells is seeking a challenging position where she can apply her experience in customer service, sales, human resources, and medical assisting. She has over 10 years of experience in customer service roles, most recently as a lead customer service representative, where she processes orders, payments, new customer information and returns. Prior to that, she held various roles including customer service, sales, human resources, and quality assurance assisting. She is cooperative, flexible, and effective both independently and as part of a team.

1. ZAINEE N. WELLS
1012 William Street
Elizabeth New Jersey 07201
Email: zaineenw@yahoo.com
908-422-5856
QUALIFICATIONS
• Highly developed interpersonal skills
• Customer Service Oriented
• Cooperative and flexible team player; equally effective working independently
OBJECTIVE: Obtain a challenging position in a company where I can apply my experience
and knowledge to a maximum and have the opportunity to grow within the company.
EXPERIENCE
NEMC, Mountainside NJ (2008-Present)
Lead Customer Service Representative
● Process orders, payments, new customer information and returned
Merchandise
● Communicate with warehouse to assure timely deliveries
● Correspond with Affiliate Representatives on shipments and re-consigned
Merchandise
FREEPORT MCMORAN/ AP, Elizabeth, NJ/ Cranford, NJ (2007-2008)
Customer Service, Sales, HR Assistant, QA Assistant
● Place orders into system / handled Customer inquiries and complaints
● Coordinated with Production on Orders placed, to assure timely delivery
● Expedited Orders with Production for Customer’s satisfaction
● Generated Order Acknowledgement and deliveries to Customer Via fax/email
● Assisted H.R., QA with daily office duties
● Recorded all on-site training for ISO 9000
● Created, maintained and organized all employee files
● Coordinated and maintained HR Manager’s calendar for all interviews
● Performed special projects as requested
● Responsibilities were completed with discretion, confidentiality and an
Rapport with both internal and external customers
PREMIUM MEDICAL CARE, Newark NJ (2005-2007)
Medical Assistant
● Traveled to numerous Senior Citizen homes throughout the State of New Jersey
● Monitored and recorded vital signs, scheduled and confirmed appointments
● Acquired and recorded patient test results, distributed medications per doctor’s request
● Contacted pharmacies with refill information

2. ● Responsible for chart preparation, data entry, daily office duties