The document outlines various careers in the spa industry, from entry-level positions like receptionist and retail sales clerk, to professional roles like esthetician and massage therapist, to managerial positions like spa director. It notes disadvantages of spa careers can include non-traditional work hours, physically demanding work, and needing to be consistently present for guests. Desirable personal traits include strong communication and people skills, empathy, and interest in health and wellness. The document also discusses sample wage structures and qualities needed for a spa director to manage employees, guests, and owners effectively.

1. Disadvantages of spa Career
• Non-traditional work hours-nights, weekends,
holidays
• Accommodate guest needs even if inconvenient for
employee
• All staff members expected to perform cleaning
tasks
• Physically demanding- requires stamina
• Need to be consistently and authentically present
to guests, despite personal feeling
• Labor intensive

2. Desirable Personal Traits for a Spa
Career
• Combination of business and people skills-head
and heart
• Strong communications skills
• Active listening
• Empathy, sensitivity to others
• Compassion
• Interest in health and wellness

3. • Ability to make people feel comfortable
• Thirst for knowledge
• Well-groomed appearance
• High standards of cleanliness, health and safety

4. Entry Level/Support Positions
• Guest reception
• Reservationist
• Retail sales clerk
• Lead spa attendant
• Spa attendant
• Spa concierge
• Spa fitness attendant
• Spa restaurant/café server
• Housekeeping attendant
• Administrative assistant

5. Professional/Technical Level
Positions
• Lead Esthetician
• Esthetician
• Nutritionist/Dietitian
• Lead Massage Therapist
• Massage Therapist
• Nail Technician/Manicurist
• Hair Stylist
• Cosmetologist
• Fitness Instructor

6. Managerial Level Positions
• Spa Director
• Assistant Spa Director
• Spa Manager
• Retail Manager
• Spa Treatments Manager/Manager of Therapy Services
• Fitness Director/Manager
• Reservations Manager
• Salon Manager
• Spa Sales or Group Sales Coordinator
• Spa Membership Manager
• Spa Chef
• Restaurant Manager

7. Other Spa Careers
• Spa Designer
• Product Representative
• Manufacturer/Supplier
• Educator/Trainer
• Spa Consultant

8. Spa Careers for the Future
• Medical Spa Technicians
• Life Coaches
• Age-Specific Specialists
• Holistic Health and Wellness Professionals
• Green-Collar Jobs
• Technology Specialists

9. Sample Spa Wage Structures
• Commission on Services
• Hourly
• Hourly Plus Commission
• Contracted Wage
• Commission on Retail Sales
• Bonus
• Tips/Gratuities/Services Charges

10. IDENTIFY A SPA DIRECTOR’S RELATIONSHIPS WITH
EMPLOYEES, GUEST AND OWNERS
• Qualities of Spa Directors
• Personal and professional fortitude
• Recruiting and hiring skills
• Organization
• Crisis management
• Sales and marketing
• Financial management
• Leadership
• Passion and vision
• Realism
• Commitment to long hours and hard work
• Ability to lead and motivate people