Val Gokenbach, DM, RN, MBA, NEC-A, RWJF, Leadership Consultant, Executive Coach, Professional Speaker - Speaker at the marcus evans National Healthcare CNO Summit 2016 held in Las Vegas, NV
Bella’s A Case Study In Organizational Behavior Lova Raju Balam
Bella’s A Case Study In Organizational Behavior
Given your understanding of job satisfaction and employee engagement, discuss/describe why each is important in organizational settings?
Discuss/offer your insights regarding the results of the employee survey. As you study the results, what stands out? What conclusions can you draw?
Offer general suggestions/recommendations to Kris Jenkins regarding how to improve the job satisfaction and employee engagement of Bella’s workforce.
Evaluate Kris Jenkins’ decision to accept the general manager’s position. Given the information available, did she make the right decision? Why or why not?
Bella’s A Case Study In Organizational Behavior Lova Raju Balam
Bella’s A Case Study In Organizational Behavior
Given your understanding of job satisfaction and employee engagement, discuss/describe why each is important in organizational settings?
Discuss/offer your insights regarding the results of the employee survey. As you study the results, what stands out? What conclusions can you draw?
Offer general suggestions/recommendations to Kris Jenkins regarding how to improve the job satisfaction and employee engagement of Bella’s workforce.
Evaluate Kris Jenkins’ decision to accept the general manager’s position. Given the information available, did she make the right decision? Why or why not?
This presentation covers the basics of affirmative action for employers including:
- Laws & Regulations
- Who is covered?
- Who enforces?
- When are plans needed?
- What is required?
For more information contact: Slideshare@marcusevans.com
Presentation delivered by Donna Medina, Regional Director,OSF Hospice and Homecare Foundation at the marcus evans Home Care Leadership Summit held on July 13 & 14 2015 in Palm Beach FL.
This presentation covers the basics of affirmative action for employers including:
- Laws & Regulations
- Who is covered?
- Who enforces?
- When are plans needed?
- What is required?
For more information contact: Slideshare@marcusevans.com
Presentation delivered by Donna Medina, Regional Director,OSF Hospice and Homecare Foundation at the marcus evans Home Care Leadership Summit held on July 13 & 14 2015 in Palm Beach FL.
Kirt Kemp, Chief Information Officer, Partnership HealthPlan of California (PHC) - Speaker at the marcus evans National Healthcare CIO Summit 2016, held in Las Vegas, NV.
For more information contact: Slideshare@marcusevans.com
Presentation by Steve Moran, Publisher/Blogger, Senior Housing Forum at the marcus evans Long-term Care and Senior Living CXO Summit held on July 13 & 14 2015, in Palm Beach FL.
Presentation delivered by Bryan Starnes, Chief Financial Officer, Affinity Living Group at the marcus evanc Long-Term Care & Senior Living Central CXO Summit, October 2016, in Chicago.
Presentation delivered by Mitch Wasden, Chief Executive Officer and Chief Operating Officer, University of Missouri Health Care, at the marcus evans National Healthcare CXO Summit Fall 2016 in California.
Katherine Howell, MBA, BSN, RN, NEA-BC, Senior Vice President and Chief Nurse Executive, Saint Luke's Health System - Presentation delivered at the marcus evans National Healthcare CNO Summit 2016 held in Las Vegas, NV
Mohammed Ahmed, MD, MBA, FACOG, Chief Operating Officer and Chief Medical Officer, Baystate Health Eastern Region - Speaker at the marcus evans National Healthcare CMO Summit 2016 held in Las Vegas, NV
Judi Binderman, Vice President, Corporate CMIO, Community Medical Centers - Speaker at the marcus evans National Healthcare CIO Summit 2016 held in Las Vegaas, NV
Presentation delivered by Janet Hahn, PhD, Coordinator, Center for Gerontology/Asst. Professor, School of Interdisciplinary Health Programs, Western Michigan University at the marcus evans Long-Term Care & Senior Living Central CXO Summit in October 2016 in Chicago
For more information about our Healthcare Summits, please contact Slideshare@marcusevans.com. This presentation was delivered by Steve Moran, Publisher/Blogger, Senior Housing Forum at the marcus evans Long-Term Care & Senior Living CXO Summit July 13-14, 2015 in Palm Beach, FL
Steve Narang, MD, MHCM, Chief Executive Officer, Banner – University Medical Center Phoenix delivered his presentation on Improving Quality and Safety through Care Delivery Redesign at the marcus evans National Healthcare CXO Summit 2016 in Palm Beach, FL
Presentation delivered by Renato Suntay, Chief Financial Officer, Meadville Medical Center at the marcus evans National Healthcare CFO Summit Spring 2016 held in Palm Beach, FL
John Cochrane, III, President and Chief Executive Officer, be.group - Speaker at the marcus evans Long-Term Care & Senior Living CXO Summit 2016 held in Los Angeles, CA
Presentation delivered by Earl Parker & Sandi Flores, Commonwealth Assisted Living at the marcus evans Long-Term Care & Senior Living CXO Summit July 2016 in FL.
Joan McFaul, Senior Vice President/CIO, Southcoast Health and Jim Feen, Executive Director, Associate Chief Information Officer, Southcoast Health - Speakers at the marcus evans National Healthcare CIO Summit 2016 held in Las Vegas, NV
Presentation by Rich Pollack, VP and Chief Information Officer, VCU Health, at the marcus evans National Healthcare CIO Summit held in Pasadena, CA March 13-14 2017
Presentation delivered by Luis E. Taveras, PhD, Former Senior Vice President, Office of Integration, RWJ Barnabas Health at the marcus evans National Healthcare CIO Summit held in Pasadena CA, March 13-14 2017
Presentation delivered by Judi Binderman, VP, Corporate CMIO, Community Medical Centers and Lisa Masson, Medical Director, E.I.S., Outpatient Clinical Informatics, Cedars-Sinai Medical Center at the marcus evans National Healthcare CIO Summit 2017 held in Pasadena CA March 13-14.
How do you operationalize a culture and strengthen employee trust? Gelb's experience mapping frameworks can be used to effectively examine the holistic employee experience and create advocates out of your teams!
This presentation is submitted by Mandira Adhiakri and Sailendra Adhikari as assignment in ACE institutement of Management during pair work of Performance Management. (HR Specialization)
Ahead of the marcus evans ACO & Payer Leadership Summit 2024, Ruth Krystopolski discusses the technology needed to empower value-based care in a community.
Ahead of the marcus evans ACO & Payer Leadership Summit 2023 and the ACO & Payer Leadership Summit 2024, Dr Michael D. Parkinson discusses how ACOs can lower total healthcare costs.
Ahead of the marcus evans National Healthcare CXO Summit 2023, Joy Figarsky discusses the link between mental health costs and medical costs, and why hospitals should adopt a whole-person care approach.
Ahead of the marcus evans National Healthcare CXO Summits 2023, Yuriy Kotlyar discusses how healthcare organizations can capture additional revenue with a more efficient patient scheduling process.
An interview with Dr LaTonya Washington, the Chairperson at the marcus evans National Healthcare CMO Summit 2023, on how healthcare organizations can improve patient care by achieving health equity and having a truly diverse workforce.
Presentation by David Kelly, MHSA, FHFMA, CRCR, Director, Operations Excellence, Piedmont Healthcare - marcus evans National Healthcare CXO Summit Oct 16-18, 2022-Boston MA
Presentation delivered by Scott Kashman, MHA, FACHE, Market President & CEO, St. Dominic Health Services & St. Dominic Hospital at the marcus evans National Healthcare CXO Summit October 16-18, 2022 in Boston MA
Interactive Discussion led by Aaron Davis, MSHA, FACHE, CPXP, Vice President & Chief Experience Officer, UMC Health System, at the marcus evans National Healthcare CXO Summit in Boston MA October 16-18, 2022
Ahead of the marcus evans National Healthcare CXO Summit 2022 and the National Healthcare CXO Summit 2023, Jonathan Asmis discusses the benefits of healthcare organizations playing a role in the home ownership journey of their staff.
Ahead of the marcus evans National Healthcare CFO Summit 2022, read here an interview with Sandra Johnson where she discusses how hospital systems can maximize reimbursement.
Ahead of the marcus evans National Healthcare CFO Summit 2022, read here an interview with Rick Reid where he discusses what strategies healthcare CFOs can implement to improve the financial situation of their facilities.
Ahead of the marcus evans National Healthcare CFO Summit 2022, read here an interview with Rick Reid where he discusses what strategies healthcare CFOs can implement to improve the financial situation of their facilities.
Ahead of the marcus evans National Healthcare CXO Summit 2022, Mark Behl discusses how having a more diverse and inclusive workforce can help address social injustices in the community and improve access to healthcare.
Ahead of the marcus evans ACO & Payer Leadership Summit 2022, Sebastian Seiguer discusses why medication adherence should be a top priority for payers and ACOs.
Ahead of the marcus evans National Healthcare CNO Summit 2022, Erin Jaynes discusses effective strategies for combating the nursing shortage in hospitals and healthcare systems.
Ahead of the marcus evans National Healthcare CXO Summit 2021, Brian Cannavan discusses how hospital systems can improve financial and operational results
Ahead of the marcus evans Healthcare Leaders Forum 2021, read here an interview with Nick Grant discussing how healthcare providers can benefit from providing patients different payment services
Ahead of the marcus evans ACO & Payer Leadership Summit 2021, Colleen Lindholz and John King discuss why collaboration between payors, specialty pharmacies and providers will be key to success
Ahead of the marcus evans National Healthcare CFO Summit 2020, read here an interview with Tracey Goessel on why physicians are needed alongside hospital coders to cover the gaps in inpatient documentation
Ahead of the marcus evans National Healthcare CNO Summit Fall 2020, Trisha Coady discusses the need to ensure all nurses are equally competent, and how it can be achieved in an under-resourced environment
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
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RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
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Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
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It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
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Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
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The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
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2. OBJECTIVES
• Understand the best practices for staff
engagement
• Provide information to develop successful
strategies for recruitment, retention and
engagement
• Understand the future staffing needs and
preparing for a turbulent future
4. ENGAGEMENT DEFINED
• “an abstract, unwritten contract, in which the
employer agrees to provide materials and
resources the employee needs to get the job
done, matched by the employee’s agreement
to work at an optimal level to fulfill the goals
of the company.” (Javitch, 2007)
• Staff engagement and loyalty can die
overnight
• Customer loyalty can die in seconds
5. WHAT EMPLOYEES WANT
• To develop transferable skills to maintain high
employment prospects in this dynamic
environment
• Jobs that suit their personal goals
• Jobs that suit their personal needs
• Jobs that change to meet their needs
• Work for many concurrent employers to find
what works for them
• It is all about them
6. WHAT EMPLOYEES EMOTIONALLY
NEED
• To own their own personal journey through life,
only some of it to be spent in the workplace
• To meet their needs for a unique set of life aims
and objectives
• To feel welcomed and part of a culture that cares
for them and helps them achieve their goals
• To see work not as an end to itself but as a means
to others ends
7. DETERMINENTS OF EMPLOYEE
ENGAGEMENT
• Strong relationship with
manager
• Feeling empowered
• Feeling valuable in the
larger scheme
• Recognized for the
value they bring
• Work life balance
• Fair remuneration
• Realization of strong
organizational vision
• Career vs. Job
• Positively challenged
• Training and growth
opportunity
8. WHO IS RESPONSIBLE FOR STAFF
LOYALTY?
• The flavor of the sundae starts at the top
• The CNO
– Create the salient vision for nursing and
communicate
– Create a “signature” culture for staff engagement
– Live the vision through role modeling and walking
the talk
– Hire right and make the tough decisions
9. CREATING A “SIGNATURE” CULTURE
• Begin with looking at the outcome of what you want your
culture to look like
• Flatten organizational structure as much as possible
• Open door policies with staff a must
• Honesty and information
• Zero tolerance for lateral violence
• Face time with employees
– Rounding day and night shifts
– Focus groups
– Town hall meetings
– Attend staff meetings
– Provide information
10. BUILDING A STRONG LEADERSHIP
TEAM
• Set the leadership bar high and maintain your
expectations
• Require leadership training programs and
continuing education
• Expect high visibility of your leaders and build in
accountability to measure
• Intrinsic coaching classes
• Six Sigma yellow belts
• Infrastructure for the illusion of communication
11. LEADERSHIP SCORECARDS
• Turnover rates
• Attrition rates
• Engagement scores
• Service scores
• Personal contact with
the staff
• Relational issues
• Budget performance
– Manpower
– Supplies
– Utilization of other
resources
– Quality metrics
• You need to act on
these
12. EMPOWERMENT INFRASTRUCTURE
• Professional nurse council (PNC)
• Must be created by staff and leaders
• One nurse from every area that employs nurses
• Meet monthly for 8 hours
• 50% turnover annually of elected members
• Matriculated educational program
• Members are chairs of their unit based PNC
• CNO and Administration needs to attend and
support
13. HIRE RIGHT AND EFFECTIVELY ON
BOARD
• Behavioral hiring
• Include staff
• Effective training programs/preceptors
• Mentorship programs
• Consistent connection to the manager
• Fish or cut bait
14. ENHANCE NURSING VALUE IN THE
ORGANIZATION
• Powerful collaboration with physicians with
mutual respect
• Nursing presence at the highest levels of the
organization
• Nursing leaders at the table for all critical
decisions
• Public recognition of nursing successes
• Celebration of successes
• Good relationship with ancillary departments
15. THOUGHTS TO PONDER
• Staff is your most valuable resource
• Leaders are the key to engaging and creating
loyalty of the staff
• Leadership is a tremendous responsibility
• Leadership is a serious meddling in the lives of
others that can result in either positive or
negative outcomes