1. Lorraine Smith
50 Russell Way, Higham Ferrers, Northamptonshire, NN10 8EJ
01933 319164 or 07506162917 | lorraine.ayris@hotmail.co.uk |
Profile
As a highly motivated and results orientated worker within the residential care sector, I have a proven track record of
providing exemplary levels of service to a wide range of individuals including working alongside many different
groups and teams functioning together in an effort to provide quality care and who have the person at the centre of
the whole process For example:
• Manager with a successful background in the delivery of complex projects within set time frames
budgetsandto a highqualitystandard
• Manager of teams toensure highstandardsof professional care andpractice
SkillsMatrix
I have had five years experience of working with adults with learning disabilities including persons in the early stages
of dementia. I am committed to working positively and creatively to meet the needs of the members and the service.
I have good team building skills including the ability to organise and supervise a team. I believe planning and
performance management of the service is key and to recognise good performance and promote staff achievements
isa persongoal of mine.
Personal Attributes
• Leadership,
• Commitment
• Highstandards
Career Detail
DelosCommunity - JOBTITLE SeniorSupport Worker Sept 2013 – Present
Responsibility for the daily running of the home for adults with mild learning disabilities. To facilitate good relations
between members of the home and other members in the community. Ensuring person centred planning is
undertaken with every member. Ensuring staff have the appropriate training and work within the policies and
procedures of the company. Responsible for maintaining staff levels according to the agreed staff ratios. Ensure the
written aims and objectives of the home are achieved. To be part of the on-call system. To make sure the home
complies with the Care Standards Act and regulations and other legal requirements. Ensure all necessary precautions
are takento ensure the healthandsafetyof membersinaccordance withstatutoryrequirements
Care SolutionsGroup –Support Worker June 2011 to Sept2013

2. To encourage andassistin providingaprogramme of constructive activity,takingintoaccountthe
particularneedsof the individualsorindividual concerned.
To assistinmeetingthe personal care needsof membersinawaythat respectsthe dignityof the
individualandpromotesindependence.
To provide opportunitiesandsupportformemberstoparticipate,asfaras theychoose to do so,as full
membersof the local community,andtodevelopvaluedrelationships.
To provide memberswiththe informationandsupporttoassistthemintakingdecisionsinmatters
whichaffecttheirownlifestylesand,where necessarytogive supportsothatthese decisionscanbe
carriedout.
To dispense,recordandmonitorprescribedmedication.
To enable the provisionof healthcare,includingvisitstoandbyhealthservice workersasnecessary.
Lorraine Smith
50 Russell Way, Higham Ferrers, Northamptonshire, NN10 8EJ
01933 319164 or 07506162917 | lorraine.ayris@hotmail.co.uk |
To supportmembersincarryingout the domestictasksof the household;thismayvaryfromoffering
advice andencouragementtocarryingoutthe taskwiththe participationof the member.
To ensure the maintenance of highstandardsof nutrition,health,hygiene andcleanlinessinthe home.
To maintainandreviewrecordsof progressmade bymembers.
To participate in,andassistwiththe planningandleadingof care reviewsasappropriate.
To act as keyworkertoindividual member,co-ordinatingservicestothatperson.
To accompany membersonholidaysof theirchoosing.
PathwaysforCare - JOB TITLE Support Worker Feb2010 to June 2011
To work as part of a team and be responsible for the day to day running of the home. To support memberswith daily
tasks and activities and to make sure their health and social needs are fully met. To support both the Deputy
Manager and the Home Manager to offera qualityservice forall membersof the home
To work independently helping a young man who was diagnosed with progressive supranuclear palsy. To provide
personal care and support him within his own home. To help maintain his mobility and support him out and about in
the community.
AvonCosmeticsLimited - JOBTITLE PA for Divisional SalesManager April 2001 to Dec 2009
To work as a secretary to the Manager. Maintaining office systems and filing. Arranging travel visas and
accommodation and sometimes travelling with Manager to take notes or minutes. Provide general assistance during
presentations. Organising and maintaining diaries and making appointments. Dealing with incoming emails, faxes,
phone calls and enquiries. Meeting and greeting visitors at all levels. Organising and attending meetings and
ensuring the Manager is well prepared for meetings. Liaising with Clients suppliers and other people connected to
the business.

3. Professional Development–
Level 2 Award in Food Safetyfor Catering
Level 3 Award in Food Safetyfor Catering
Level 2 Award in Health and Safety inthe Workplace
CPI Non violentCrisisIntervention
Education and Qualifications –
EDI Level 2 Diploma in Health and Social Care (Adults) for England
EDEXCEL Level 3 inDiploma in Health and Social Care (Adults) forEngland
EDEXCEL Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services
(England) (QCF)
References are available on request