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Copyright © 2004 South-Western. All rights reserved.
Objectives After studying this chapter, you should be able to: ,[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Objectives (cont’d) After studying this chapter, you should be able to: ,[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
What is a Job? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3– Job Job Job Job
Job Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Relationship of Job Requirements to Other HRM Functions Copyright © 2004 South-Western. All rights reserved. 3– Job Requirements Recruitment Selection Performance  Appraisal Training and  Development Compensation  Management Determine recruitment qualifications Provide job duties and job specifications for selection process Provide performance criteria for evaluating employees Determine training needs and develop instructional programs Provide basis for determining employee’s rate of pay Presentation Slide 3 –1
Job Analysis ,[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
The Process of Job Analysis Copyright © 2004 South-Western. All rights reserved. 3– Figure 3.1
Determining Job Requirements Copyright © 2004 South-Western. All rights reserved. 3– ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Nature of:  Job Analysis Job Description Job Specification Basis for:  Presentation Slide 3 –2
Job Analysis and Essential Job Functions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Performing Job Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3– Presentation Slide 3 –3
Gathering Job Information ,[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Controlling the Accuracy of Job Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
O*NET and Job Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Popular Approaches to Job Analysis Copyright © 2004 South-Western. All rights reserved. 3– Functional Job Analysis Position Analysis Questionnaire Critical Incident Method HRIS and Job Analysis
Approaches to Job Analysis ,[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Difficulty Levels of Worker Functions Copyright © 2004 South-Western. All rights reserved. 3– Figure 3. 2 DATA  (4TH DIGIT) PEOPLE  (5TH DIGIT) THINGS  (6TH DIGIT) 0 Synthesizing 0 Mentoring 0 Setting up 1 Coordinating 1 Negotiating 1 Precision working 2 Analyzing 2 Instructing 2 Operating-controlling 3 Compiling 3 Supervising 3 Driving-operating* 4 Computing 4 Diverting 4 Manipulating 5 Copying 5 Persuading 5 Tending 6 Comparing 6 Speaking-signaling* 6 Feeding-offbearing* 7 Serving 7 Handling 8 Taking instructions—helping* *Hyphenated factors are single factors. Source:  U.S. Department of Labor, Employment and Training Administration,  Revised Handbook for Analyzing Jobs  (Washington, DC: U.S. Government Printing Office, 1991), 5. Less More
Approaches to Job Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
A Sample Page from the PAQ Copyright © 2004 South-Western. All rights reserved. 3– Figure 3.3 Source:   Position Analysis Questionnaire,  copyright 1969, 1989 by Purdue Research Foundation, West Lafayette, Ind. 47907. Reprinted with permission.
Preparing the Job Description Copyright © 2004 South-Western. All rights reserved. 3– Presentation Slide 3 –4 Job Analyst Interview Questionnaire Interview Questionnaire Observation Supervisor Employees Combine and reconcile data Tentative draft Final Draft Securing consensus
Key Elements of a Job Description ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Job Descriptions ,[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Job Descriptions (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Job Descriptions (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Job Descriptions (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Problems with Job Descriptions ,[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Writing Clear and Specific Job Descriptions ,[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Job Design ,[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Basis for Job Design Copyright © 2004 South-Western. All rights reserved. 3– Figure 3.4
Job Enrichment Factors ,[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Job Characteristics ,[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Job Characteristics Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3– ,[object Object],[object Object],[object Object],[object Object],Presentation Slide 3 –5
Employee Empowerment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Job Analysis in a “Jobless” World ,[object Object],[object Object],[object Object],[object Object],[object Object],© 2009 Pearson Education South Asia. All rights reserved. 4–
[object Object],[object Object],[object Object],Job Analysis in a “Jobless” World © 2009 Pearson Education South Asia. All rights reserved. 4–
Job Restructuring  ,[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Benefits to Employer ,[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Industrial Engineering Considerations ,[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Designing Work for Group/Team Contributions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
The Dynamics of Employee Involvement Groups Copyright © 2004 South-Western. All rights reserved. 3– Figure 3.6 Source: Adapted from materials prepared by The Family and Relationship Center, 7946 Ivanhoe Avenue, La Jolla, CA 92037.
Creating Effective Employee Involvement Groups ,[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3– Presentation Slide 3 –6
Creating Effective Employee Involvement Groups (cont’d)  ,[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3– Presentation Slide 3 –7
Employee Teams ,[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Benefits of Employee Teams ,[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
How To Develop Team Synergy Copyright © 2004 South-Western. All rights reserved. 3– SYNERGY Presentation Slide 3 –8 Focus on Quality Acceptance of Member Skills Consensus  Decision Making Disagree Constructively Listen and Clarify Support
Teamwork and Synergy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Forms of Employee Teams ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3– Figure 3.8
Forms of Employee Teams ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Forms of Employee Teams (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Forms of Employee Teams (cont’d) ,[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Characteristics of Successful Teams ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Flexible Work Schedules ,[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Flexible Work Schedules ,[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Flexible Work Schedules ,[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3–
Keys for Successful Telecommuting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2004 South-Western. All rights reserved. 3– Figure 3.7 Source:  Adapted from “What Is the Future of Telework?”  HRFocus  78, no. 3 (March 2001): 5–6.

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Snell job analysis design specificatio description enrichment(1)

  • 1. Copyright © 2004 South-Western. All rights reserved.
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  • 6. Relationship of Job Requirements to Other HRM Functions Copyright © 2004 South-Western. All rights reserved. 3– Job Requirements Recruitment Selection Performance Appraisal Training and Development Compensation Management Determine recruitment qualifications Provide job duties and job specifications for selection process Provide performance criteria for evaluating employees Determine training needs and develop instructional programs Provide basis for determining employee’s rate of pay Presentation Slide 3 –1
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  • 8. The Process of Job Analysis Copyright © 2004 South-Western. All rights reserved. 3– Figure 3.1
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  • 15. Popular Approaches to Job Analysis Copyright © 2004 South-Western. All rights reserved. 3– Functional Job Analysis Position Analysis Questionnaire Critical Incident Method HRIS and Job Analysis
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  • 17. Difficulty Levels of Worker Functions Copyright © 2004 South-Western. All rights reserved. 3– Figure 3. 2 DATA (4TH DIGIT) PEOPLE (5TH DIGIT) THINGS (6TH DIGIT) 0 Synthesizing 0 Mentoring 0 Setting up 1 Coordinating 1 Negotiating 1 Precision working 2 Analyzing 2 Instructing 2 Operating-controlling 3 Compiling 3 Supervising 3 Driving-operating* 4 Computing 4 Diverting 4 Manipulating 5 Copying 5 Persuading 5 Tending 6 Comparing 6 Speaking-signaling* 6 Feeding-offbearing* 7 Serving 7 Handling 8 Taking instructions—helping* *Hyphenated factors are single factors. Source: U.S. Department of Labor, Employment and Training Administration, Revised Handbook for Analyzing Jobs (Washington, DC: U.S. Government Printing Office, 1991), 5. Less More
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  • 19. A Sample Page from the PAQ Copyright © 2004 South-Western. All rights reserved. 3– Figure 3.3 Source: Position Analysis Questionnaire, copyright 1969, 1989 by Purdue Research Foundation, West Lafayette, Ind. 47907. Reprinted with permission.
  • 20. Preparing the Job Description Copyright © 2004 South-Western. All rights reserved. 3– Presentation Slide 3 –4 Job Analyst Interview Questionnaire Interview Questionnaire Observation Supervisor Employees Combine and reconcile data Tentative draft Final Draft Securing consensus
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  • 29. Basis for Job Design Copyright © 2004 South-Western. All rights reserved. 3– Figure 3.4
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  • 41. The Dynamics of Employee Involvement Groups Copyright © 2004 South-Western. All rights reserved. 3– Figure 3.6 Source: Adapted from materials prepared by The Family and Relationship Center, 7946 Ivanhoe Avenue, La Jolla, CA 92037.
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  • 46. How To Develop Team Synergy Copyright © 2004 South-Western. All rights reserved. 3– SYNERGY Presentation Slide 3 –8 Focus on Quality Acceptance of Member Skills Consensus Decision Making Disagree Constructively Listen and Clarify Support
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Editor's Notes

  1. This should