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JOB ANALYSIS
MUHAMMAD AZIZUL GAFFAR
Bachelor of Business Administration, Leading University
ANALYSIS
JOB ANALYSIS
Job Analysis is the procedure through which you
determine the duties of these positions and the
characteristics of the people to hire for them. Job analysis
produces information for writing job descriptions and job
specifications.
Job Descriptions means the list of what the job
entails. Job Specifications means what kind of people to
hire for the job.
ANALYSIS
INFORMATION COLLECTED
FOR JOB ANALYSIS
o Work activities; what to do for the job.
o Human behaviors; what kind of behaviors the job
requires.
o Machines, tools, equipment, and work aids; what kind
of tools employee needs to handle.
o Performance standards; needs to appraise employee.
o Job context; work conditions and schedules.
o Human requirements; what kind of human this job
requires.
ANALYSIS
USES OF JOB ANALYSIS
INFORMATION
o Recruitment and Selection; whom to recruit and
whom to not.
o Compensation; salary and bonus depends on job’s
position.
o Training; understand the needs to train.
o Performance Appraisal; understand to actual
performance and potential performance.
o Discovering Unassigned Duties; who are in the charge
of any duty.
o EEO Compliance; the equal opportunity for
everyone.
ANALYSIS
STEPS IN JOB ANALYSIS
Step 1: Decide how you’ll use the information.
Step 2: Review relevant background information.
Step 3: Select representative positions.
Step 4: Actually analyze the job.
Step 5: Verify the job analysis information.
Step 6: Develop a job description and job specification.
ANALYSIS
PURPOSE OF JOB ANALYSIS
The job analysis always aims to answer questions such
as:
o Why does the job exist?
o What physical and mental activities does the
o Worker undertake?
o When is the job to be performed?
o Where is the job to be performed?
o How does the worker do the job?
o What qualifications are needed to perform the job?
ANALYSIS
METHODS OF COLLECTING
JOB ANALYSIS INFO
There are various ways to collect information on a
job’s duties, responsibilities, and activities. We discuss the
most important ones in this section. In practice, we can
use any one of them or can combine several.
Interview, questionnaires, observations and
participant dairy or logs are the most popular methods
for gathering job analysis data.
ANALYSIS
THE INTERVIEW
It is essential to supplement observation by talking
with incumbents. These interviews are most effective
when structured with a specific set of questions based on
observations, other analyses of the types of jobs in
question, or prior discussions with human resources
representatives, trainers, or managers knowledgeable
about jobs.
ANALYSIS
QUESTIONNAIRES
Expert incumbents or supervisors often respond to
questionnaires or surveys as a part of job analysis. These
questionnaires include task statements in the form of
worker behaviors.
Subject matter experts are asked to rate each
statement form their experience on a number of different
dimensions like importance to overall job success,
frequency performance and whether the task must be
performed on the first day of work or can be learned
gradually on the job.
ANALYSIS
OBSERVATION
This was the first method of job analysis used by I-
O psychologists. The process involves simply watching
incumbents perform their jobs and taking notes.
Sometimes they ask questions while watching, and
commonly they even perform job tasks themselves.
Near the end of World War II, Morris Viteles
studied the job of navigator on a submarine. He
attempted to steer the submarine toward Bermuda.
ANALYSIS
PARTICIPANT DIARY OR LOGS
The critical incident technique asks subject matter
experts to identify critical aspects of behavior or
performance in a particular job that led to success or
failure. For example, the supervisor of an electric utility
repairman might report that in a very time-pressing
project, the repairman failed to check a blueprint and as
a result cut a line, causing a massive power loss.
In fact, this is what happened in Los Angeles in
September 2005 when half the city lost power over a
period of 12 hours.
ANALYSIS
CHARTING THE ORGANIZATION
Organization Chart: A chart that shows the
organization wide distribution of work, with titles of each
position and interconnecting lines that show who reports
to and communicates to whom.
Process Chart: A work flow chart that shows the
flow of inputs to the outputs from a particular job.
ANALYSIS
QUANTITATIVE JOB ANALYSIS
TECHNIQUES
The Position Analysis Questionnaire: A
questionnaire used to collect quantifiable data
concerning the duties and responsibilities of various jobs.
The Department of Labor (DOL) Procedure: A
standardized method by which different jobs can be
quantitatively rated, classified, and compared.
Functional Job Analysis: Takes into account the
extent to which instructions, reasoning, judgment, and
mathematical and verbal ability are necessary for
performing job tasks.
ANALYSIS
WRITING JOB DESCRIPTIONS
Sections of a typical job description:
o Job identification
o Job summary
o Responsibilities and duties
o Authority of incumbent
o Standards of performance
o Working conditions
o Job specifications
ANALYSIS
WRITING JOB DESCRIPTIONS
Job identification:
o Job title: name of job
o FLSA status section: Exempt or nonexempt
o Preparation date: when the description was written
o Prepared by: who wrote the description
ANALYSIS
WRITING JOB DESCRIPTIONS
Job summary:
o Describes the general nature of the job
o Lists the major functions or activities
ANALYSIS
WRITING JOB DESCRIPTIONS
Relationships (Chain of Command):
o Reports to: employee’s immediate supervisor
o Supervises: employees that the job incumbent
directly supervises
o Works with: others with whom the job holder will
be expected to work and come into contact with
internally.
o Outside the company: others with whom the job
holder is expected to work and come into contact
with externally.
ANALYSIS
WRITING JOB DESCRIPTIONS
Responsibilities and duties:
o A listing of the job’s major responsibilities and
duties (essential functions)
o Defines limits of jobholder’s decision-making
authority, direct supervision, and budgetary
limitations.
ANALYSIS
WRITING JOB DESCRIPTIONS
Standard Occupational Classification: Classifies
all workers into one of 23 major groups of jobs which are
subdivided into 96 minor groups of jobs and detailed
occupations.
Standards of performance and working
conditions: Lists the standards the employee is expected
to achieve under each of the job description’s main duties
and responsibilities.
ANALYSIS
WRITING JOB SPECIFICATIONS
o Specifications for trained personnel
o Specifications for untrained personnel
o Specifications Based on Judgment
o Specifications Based on Statistical Analysis
o Steps in the Statistical Approach
ANALYSIS
PROCEDURES OF WRITING
JOB SPECIFICATIONS
o Task-oriented
o Worker-oriented
ANALYSIS
SIX STEP METHOD
Worker Characteristics: Worker characteristics
enduring individual attributes that influence the
capacities workers can develop - abilities, occupational
values and interests, and work styles.
Worker Requirements: Worker requirements
general attributes developed through education and
experience, thus are more amenable to change than
worker characteristics - knowledge skills and education.
ANALYSIS
SIX STEP METHOD
Occupational Requirements: Occupational
requirements descriptors of the work itself rather than the
worker.
Experience Requirements: Experience
requirements types and quantities of experience required
for specific occupations - worker experience in other
jobs, related training, on-the-job training, and
certification requirements.
ANALYSIS
Individual Occupation Characteristics: Individual
occupation characteristics reflect labor demand, supply,
and other labor market information.
Occupation-specific Requirements: Occupation-
specific requirements information unique to a particular
job, occupation, specific skills and knowledge, tasks and
duties, and equipment used.
SIX STEP METHOD
THANK YOU

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Job Analysis

  • 2. MUHAMMAD AZIZUL GAFFAR Bachelor of Business Administration, Leading University
  • 3. ANALYSIS JOB ANALYSIS Job Analysis is the procedure through which you determine the duties of these positions and the characteristics of the people to hire for them. Job analysis produces information for writing job descriptions and job specifications. Job Descriptions means the list of what the job entails. Job Specifications means what kind of people to hire for the job.
  • 4. ANALYSIS INFORMATION COLLECTED FOR JOB ANALYSIS o Work activities; what to do for the job. o Human behaviors; what kind of behaviors the job requires. o Machines, tools, equipment, and work aids; what kind of tools employee needs to handle. o Performance standards; needs to appraise employee. o Job context; work conditions and schedules. o Human requirements; what kind of human this job requires.
  • 5. ANALYSIS USES OF JOB ANALYSIS INFORMATION o Recruitment and Selection; whom to recruit and whom to not. o Compensation; salary and bonus depends on job’s position. o Training; understand the needs to train. o Performance Appraisal; understand to actual performance and potential performance. o Discovering Unassigned Duties; who are in the charge of any duty. o EEO Compliance; the equal opportunity for everyone.
  • 6. ANALYSIS STEPS IN JOB ANALYSIS Step 1: Decide how you’ll use the information. Step 2: Review relevant background information. Step 3: Select representative positions. Step 4: Actually analyze the job. Step 5: Verify the job analysis information. Step 6: Develop a job description and job specification.
  • 7. ANALYSIS PURPOSE OF JOB ANALYSIS The job analysis always aims to answer questions such as: o Why does the job exist? o What physical and mental activities does the o Worker undertake? o When is the job to be performed? o Where is the job to be performed? o How does the worker do the job? o What qualifications are needed to perform the job?
  • 8. ANALYSIS METHODS OF COLLECTING JOB ANALYSIS INFO There are various ways to collect information on a job’s duties, responsibilities, and activities. We discuss the most important ones in this section. In practice, we can use any one of them or can combine several. Interview, questionnaires, observations and participant dairy or logs are the most popular methods for gathering job analysis data.
  • 9. ANALYSIS THE INTERVIEW It is essential to supplement observation by talking with incumbents. These interviews are most effective when structured with a specific set of questions based on observations, other analyses of the types of jobs in question, or prior discussions with human resources representatives, trainers, or managers knowledgeable about jobs.
  • 10. ANALYSIS QUESTIONNAIRES Expert incumbents or supervisors often respond to questionnaires or surveys as a part of job analysis. These questionnaires include task statements in the form of worker behaviors. Subject matter experts are asked to rate each statement form their experience on a number of different dimensions like importance to overall job success, frequency performance and whether the task must be performed on the first day of work or can be learned gradually on the job.
  • 11. ANALYSIS OBSERVATION This was the first method of job analysis used by I- O psychologists. The process involves simply watching incumbents perform their jobs and taking notes. Sometimes they ask questions while watching, and commonly they even perform job tasks themselves. Near the end of World War II, Morris Viteles studied the job of navigator on a submarine. He attempted to steer the submarine toward Bermuda.
  • 12. ANALYSIS PARTICIPANT DIARY OR LOGS The critical incident technique asks subject matter experts to identify critical aspects of behavior or performance in a particular job that led to success or failure. For example, the supervisor of an electric utility repairman might report that in a very time-pressing project, the repairman failed to check a blueprint and as a result cut a line, causing a massive power loss. In fact, this is what happened in Los Angeles in September 2005 when half the city lost power over a period of 12 hours.
  • 13. ANALYSIS CHARTING THE ORGANIZATION Organization Chart: A chart that shows the organization wide distribution of work, with titles of each position and interconnecting lines that show who reports to and communicates to whom. Process Chart: A work flow chart that shows the flow of inputs to the outputs from a particular job.
  • 14. ANALYSIS QUANTITATIVE JOB ANALYSIS TECHNIQUES The Position Analysis Questionnaire: A questionnaire used to collect quantifiable data concerning the duties and responsibilities of various jobs. The Department of Labor (DOL) Procedure: A standardized method by which different jobs can be quantitatively rated, classified, and compared. Functional Job Analysis: Takes into account the extent to which instructions, reasoning, judgment, and mathematical and verbal ability are necessary for performing job tasks.
  • 15. ANALYSIS WRITING JOB DESCRIPTIONS Sections of a typical job description: o Job identification o Job summary o Responsibilities and duties o Authority of incumbent o Standards of performance o Working conditions o Job specifications
  • 16. ANALYSIS WRITING JOB DESCRIPTIONS Job identification: o Job title: name of job o FLSA status section: Exempt or nonexempt o Preparation date: when the description was written o Prepared by: who wrote the description
  • 17. ANALYSIS WRITING JOB DESCRIPTIONS Job summary: o Describes the general nature of the job o Lists the major functions or activities
  • 18. ANALYSIS WRITING JOB DESCRIPTIONS Relationships (Chain of Command): o Reports to: employee’s immediate supervisor o Supervises: employees that the job incumbent directly supervises o Works with: others with whom the job holder will be expected to work and come into contact with internally. o Outside the company: others with whom the job holder is expected to work and come into contact with externally.
  • 19. ANALYSIS WRITING JOB DESCRIPTIONS Responsibilities and duties: o A listing of the job’s major responsibilities and duties (essential functions) o Defines limits of jobholder’s decision-making authority, direct supervision, and budgetary limitations.
  • 20. ANALYSIS WRITING JOB DESCRIPTIONS Standard Occupational Classification: Classifies all workers into one of 23 major groups of jobs which are subdivided into 96 minor groups of jobs and detailed occupations. Standards of performance and working conditions: Lists the standards the employee is expected to achieve under each of the job description’s main duties and responsibilities.
  • 21. ANALYSIS WRITING JOB SPECIFICATIONS o Specifications for trained personnel o Specifications for untrained personnel o Specifications Based on Judgment o Specifications Based on Statistical Analysis o Steps in the Statistical Approach
  • 22. ANALYSIS PROCEDURES OF WRITING JOB SPECIFICATIONS o Task-oriented o Worker-oriented
  • 23. ANALYSIS SIX STEP METHOD Worker Characteristics: Worker characteristics enduring individual attributes that influence the capacities workers can develop - abilities, occupational values and interests, and work styles. Worker Requirements: Worker requirements general attributes developed through education and experience, thus are more amenable to change than worker characteristics - knowledge skills and education.
  • 24. ANALYSIS SIX STEP METHOD Occupational Requirements: Occupational requirements descriptors of the work itself rather than the worker. Experience Requirements: Experience requirements types and quantities of experience required for specific occupations - worker experience in other jobs, related training, on-the-job training, and certification requirements.
  • 25. ANALYSIS Individual Occupation Characteristics: Individual occupation characteristics reflect labor demand, supply, and other labor market information. Occupation-specific Requirements: Occupation- specific requirements information unique to a particular job, occupation, specific skills and knowledge, tasks and duties, and equipment used. SIX STEP METHOD