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Shared channels in Microsoft Teams, an overview
The document provides an overview of shared channels in Microsoft Teams, highlighting their purpose for seamless collaboration across organizational boundaries without requiring guest accounts. It details the management and administrative specifics of shared channels, including access control, membership management, and compliance policies. Additionally, shared channels leverage Azure AD B2B direct connect for external collaboration and have dedicated SharePoint site collections for file sharing and management.
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Shared channels in Microsoft Teams, an overview
- 2. Shared Channels inMicrosoft Teams: an overview Juan Carlos Gonzalez | Microsoft 365 Apps & Services MVP
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- 5. Agenda • Buckle up,here's what we're going to cover today: Channels in Microsoft Teams: Basic concepts and channel types Shared channels specifics Shared channels: Looking under the hood! Shared channels FAQs Summary
- 6. Channels in MicrosoftTeams: Basic concepts & channel types • Shared Channels: Collaborate seamlessly across team & organization boundaries: No tenant switching Avoid over sharing on different places Reduce team proliferation Inherit team membership • As happens with Private Channels, a Shared Channel comes with its own SharePoint Online Site Collection • External users can be added to Shared Channels without being guests in the host tenant Teams Standard Channel Open collaboration within the team Inherits full membership list from the team Private Channel Focused private collaboration within the team Managed subset of members from team Shared Channel Flexible collaboration within & across orgs Managed set of individuals within or outside of team or tenant
- 7. Channels in MicrosoftTeams: Basic concepts & channel types Overview of teams and channels in Microsoft Teams - Microsoft Teams | Microsoft Learn
- 8. Channels in MicrosoftTeams: Basic concepts & channel types
- 9. Channels in MicrosoftTeams: Basic concepts & channel types
- 10. Channels in MicrosoftTeams: Basic concepts & channel types
- 11. Shared Channel specifics:Shared Channels and Teams Owners • Only team owners can create shared channels • Team owners can see the name and description of all shared channels in a team without being a member • Team owners can delete shared channels without being a member • Only team owners can accept Share with team invites • Team owners can terminate sharing relationship with shared channels from other teams • Shared channels inherit labels from the team on creation
- 12. Shared Channel specifics:Shared Channels and Teams Owners • Channels owners manage the membership and life cycle • Last owner of a shared channel cannot be removed from the team • If a shared channel becomes ownerless (user leaves company), an existing in-tenant member is auto-promoted • Shared channels inherit settings from the team on creation • Settings can be changed at channel level
- 13. Shared Channel specifics:Sharing a Shared Channel • Share with people: In-tenant members External tenant members • Share with team: Host team In-tenant teams External tenant teams
- 14. Shared Channel specifics:Limits for Shared Channels Limits and specifications for Microsoft Teams - Microsoft Teams | Microsoft Learn
- 15. Demo #1: Afirst look to a Shared Channel in Microsoft Teams
- 16. Shared Channel Underthe hood: Teams Admin Center settings • Per-user policy for creation of shared channels. Default On • Per-user policy for who can initiate/accept external sharing. Requires B2B direct connect to be configured • Manage channel lifecycle – create on behalf of, update, delete • Manage members – add/remove, promote/demote • External Access: 1-1 Chat, calls and meetings among cross tenant users • PowerShell & Graph API support
- 17. Shared Channel Underthe hood: Azure AD B2B Connect • It enables to set up a mutual trust relationship between Azure AD organizations • When enabled, users in two organizations can collaborate in Teams without having to be added to each other’s organization as guest • + Info: B2B direct connect Azure AD overview - Microsoft Entra | Microsoft Learn
- 18. Shared Channel Underthe hood: Azure AD B2B Connect New way to collaborate with people from other Azure AD orgs Search for people from other Azure AD orgs (via email address) Share Apps and other resources Empowers Teams to share channels without switching tenants or having another account External annotation
- 19. Shared Channel Underthe hood: Azure AD B2B Connect • B2B direct connect is default off • Inbound Access - Applies to users from external tenants signing into your tenant • Outbound Access- Applies to users in your tenant signing into external tenants • Granular control for allowing/blocking access at tenant, user/group and app level • Controls that allow you to trust claims from external tenants, for e.g. trust MFA, trust compliant devices claims
- 20. Shared Channel Underthe hood: SharePoint integration • Each shared channel is backed by a dedicated SharePoint site collection • Custom template ID TEAMCHANNEL#1 • No default channel folder in the document library • Host tenant users can share with any member user within your tenant • External users can seamlessly access Shared Channel site via B2B direct connect
- 21. Shared Channel Underthe hood: SharePoint integration • External users can share the file with members of the channel • Users cannot be added directly to the Shared Channel Site: Membership is always managed through Teams • Channel sites can be managed from the modern SPO Admin Center
- 22. Shared Channel Underthe hood: Compliance • Host compliance policies apply when a channel is shared with other tenants • Team continues to be the unit of management. Channel inherits team sensitivity label & geo • eDiscovery – channel messages in dedicated mailbox, team eDiscovery search includes all associated SharePoint sites for channels in team • Legal Hold – Only host tenant members can be put on legal hold • Information Barriers – Applies to host tenant members • Monitoring & Auditing – Teams audit logs & AAD sign-in logs available • Retention & DLP – Policy applied on the team will apply to all shared channels in the team • Communication compliance – Supported on shared channels
- 23. Demo #2: SharedChannels under the hood
- 24. Shared Channel FAQs •It’s not possible to convert existing channels into shared channels. The other way around is also true: A shared channel cannot be converted into a standard or private one • Channel members will not, by default, added as a meeting participants in meetings scheduled in a Shared channel • Removing a member from a Team does not remove him/her from the Shared Channels in that Team • Guests users in Azure AD cannot be added to a Shared Channel • Apps must be installed in the team before they can be used in a shared channel • Certain Microsoft 365 group connected apps such as Planner coming later
- 25. Summary • Shared channelsare designed to enable seamless collaboration with internal an external partners • Shared channels are flexible: no guest accounts are required for external collaboration • Shared channels are governed at two levels: Teams Admin Center vs. Azure AD Admin Center • Shared channels collaboration model is built on top of Azure AD Direct Connect. By default, Azure AD B2B Direct Connect is blocked and the recommendation is to enable external collaboration on a per tenant basics • Host tenant and team policies apply to all channel members
- 26. Bonus: Quick References& Roadmap • Overview of teams and channels in Microsoft Teams: https://learn.microsoft.com/en-us/microsoftteams/teams-channels- overview?WT.mc_id=M365-MVP-4015732 • Shared channels in Microsoft Teams: https://learn.microsoft.com/en-us/microsoftteams/shared- channels?WT.mc_id=M365-MVP-4015732
- 27. Bonus: Quick References& Roadmap
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Editor's Notes
- #19 Azure Active Directory (Azure AD) B2B direct connect is a feature of External Identities that lets you set up a mutual trust relationship with another Azure AD organization for seamless collaboration. This feature currently works with Microsoft Teams shared channels. With B2B direct connect, users from both organizations can work together using their home credentials and a shared channel in Teams, without having to be added to each other’s organizations as guests. Use B2B direct connect to share resources with external Azure AD organizations. Or use it to share resources across multiple Azure AD tenants within your own organization.
- #20 Azure Active Directory (Azure AD) B2B direct connect is a feature of External Identities that lets you set up a mutual trust relationship with another Azure AD organization for seamless collaboration. This feature currently works with Microsoft Teams shared channels. With B2B direct connect, users from both organizations can work together using their home credentials and a shared channel in Teams, without having to be added to each other’s organizations as guests. Use B2B direct connect to share resources with external Azure AD organizations. Or use it to share resources across multiple Azure AD tenants within your own organization.
- #21 Azure Active Directory (Azure AD) B2B direct connect is a feature of External Identities that lets you set up a mutual trust relationship with another Azure AD organization for seamless collaboration. This feature currently works with Microsoft Teams shared channels. With B2B direct connect, users from both organizations can work together using their home credentials and a shared channel in Teams, without having to be added to each other’s organizations as guests. Use B2B direct connect to share resources with external Azure AD organizations. Or use it to share resources across multiple Azure AD tenants within your own organization.
- #22 Azure Active Directory (Azure AD) B2B direct connect is a feature of External Identities that lets you set up a mutual trust relationship with another Azure AD organization for seamless collaboration. This feature currently works with Microsoft Teams shared channels. With B2B direct connect, users from both organizations can work together using their home credentials and a shared channel in Teams, without having to be added to each other’s organizations as guests. Use B2B direct connect to share resources with external Azure AD organizations. Or use it to share resources across multiple Azure AD tenants within your own organization.
- #23 Azure Active Directory (Azure AD) B2B direct connect is a feature of External Identities that lets you set up a mutual trust relationship with another Azure AD organization for seamless collaboration. This feature currently works with Microsoft Teams shared channels. With B2B direct connect, users from both organizations can work together using their home credentials and a shared channel in Teams, without having to be added to each other’s organizations as guests. Use B2B direct connect to share resources with external Azure AD organizations. Or use it to share resources across multiple Azure AD tenants within your own organization.