The document discusses Microsoft Teams, a chat-based workspace in Office 365 that brings together chat, meetings, files and tools. It allows teams to communicate through chat and video calls, collaborate using integrated apps like SharePoint, OneNote and Planner, and customize the workspace with third-party apps and bots. Teams offers security, compliance and manageability features from Office 365 and can be used across various business scenarios. The document outlines best practices for rolling out Teams and integrating it with existing systems and processes.

1. Microsoft Teams - The Future of
Teamwork in Office 365
Notes:
 If you experience audio issues during the webinar, you can dial in through telephone details provided to you in
your registration confirmation email.
 Please feel free to post questions in the questions dialog & we will try to answer as many as we can at the end.
 Recording of this session will be shared in next 24-48 hours.
 You can also write to us at marketing@winwire.com for any clarifications or information.
1

2. Madan M
Senior Technical Architect
WinWire Technologies
Session Speaker
2

3. Agenda
 Options for Teamwork in Office 365
 Microsoft Teams Introduction
 Use cases and best practices
 Office 365 config to be enabled
 Teams Rollout methodology
 Q & A
3

4. Office 365: Universal Toolkit for Teamwork
Office 365 Groups
Single team membership
across apps and services
Microsoft Graph
Suite-wide intelligence
connecting people and content
Security and Compliance
Centralized policy management
Hub for TeamworkCo-AuthorConnect Across
the Organization
Intranets &
Content Management
Email & Calendar
TeamsOffice AppsYammerSharePointOutlook
4

5. The hub for teamwork in
Office 365
Communicate
through chat, meetings & calls
Collaborate
with deeply integrated Office 365 apps
Customize& extend
with 3rd party apps, processes, and devices
Work with confidence
enterprise level security, compliance,
and manageability
Microsoft Teams Intro
5

6. Communicate through chat
Communicate without effort and keep
your team in the know
 Threaded, persistent and contextual chat
 Private chats for 1:1 or group conversations
 Share information in an open and transparent way
 Communicate across geographies
 Humanize the workplace – with gifs, stickers, emojis
Microsoft Teams Intro – contd..
6

7. Collaborate with integrated
Office 365 apps
Quick access to the apps you love and
are familiar with
• Conversations, files and tools in a team workspace
• Share, and co-author Office and other files in the app
• SharePoint, OneNote, Power BI and Planner
integration
• Search across people, files and chats
• Email integration to keep the whole team in the loop
Microsoft Teams Intro – contd..
7

8. Customize and extend
Tailor your workspace to include the
apps and services you need
• Pin important files for easy reference in the workspace
• Add bots that work on a team’s behalf
• Integrate 3rd party services your team uses every day
• Build integrations to existing business processes
• Manage trusted apps for employees and the
organization
Microsoft Teams Intro – contd..
8

9. Work with confidence
Get built-in security, compliance and
manageability from Office 365
• Global hyper-scale cloud, incl. ability for local data
residency
• Compliance leadership with EUMC, HIPAA & more
• Built-in information protection with eDiscovery and
audit
• Multi-factor authentication and secure guest access
• Manage all aspects in a single coherent admin
experience
Microsoft Teams Intro – contd..
9

10. Microsoft Teams and Channels – Definitions
Teams
• Collection of people, content, and tools
surrounding different projects and
outcomes
• Created to be private to only invited
users OR
• Created to be public and open and
anyone (join up to 2,500 users)
Channels
• Dedicated sections within a team to
keep conversations organized by
specific topics, projects, disciplines
• Team can openly have conversations
• Extend with apps that include tabs,
connectors, and bots
10

11. Microsoft Teams and Channels – Hierarchy
11

12. Microsoft Teams - Use Cases for every scenario
Sales
• Get quick answers from PMs & Sales Ops
• Share key customer wins
• Get lead notifications and deal mentions
• Share latest company, product and news
Marketing
• Coordinate campaigns and event tasks
• Share the latest content drafts for feedback
• Get automated reports from analytics tools
• Prepare marketing launch across multiple
stakeholders
Human Resources
• Drive alignment on job descriptions and
streamline interview processes
• Plan and prepare new employee onboarding
• Engage distributed employees in training
• Share department resources and
documentation
Finance
• Prepare earnings release with cross-
functional stakeholders
• Streamline data consolidation and analysis
• Store budgeting documentation and files
• Share economic trends and news
Engineering
• Enable continuous discussion across a
distributed team
• Discuss ideas and requirements, gather
inputs in the open
• Store standard documentation and files
• Integrate with developer tools like Jira
Customer Support
• Enable continuous knowledge sharing
between shifts
• Provide visibility into customer escalations
• Search for solutions across conversations
• Speed up issue resolution with various
subject matter experts
Operations & Project Management
• Streamline project communication and tools
• Provide status updates, get feedback, coordinate tasks
• Share files and collaborate on deliverables
• Get new project members up to speed quickly
12

13. Office 365 config to be enabled for Teams
Office 365 Tenant Settings
• Enabling Apps helps add tabs relevant
for specific use cases
• Enable Apps to take advantage of
external apps including connectors, bots
• Governance to be planned around
enabling sideloading of external apps
Teams org-wide settings
• External access
• Guest access
• Teams settings - Email integration, Files,
Organization, Skype for business
interop, Devices, Search
13

14. Microsoft Teams - Best Practices
1
Engage Organization Change management
team early on
5
Support chat-first scenarios – get used to new
ways of communicating
2
Choose a committed pilot team and let
them be the voice of Teams
6 Properly channel team communication
3
Gather feedback to support org-wide
adoption 7
Establish success criteria – adoption, RoI,
training
4 Help and govern organic growth 8
Message org-wide – Teams is not just Skype
for business replacement
14

15. WinWire’s Microsoft Teams Rollout methodology
Identity &
Access
Management
Content
Migration
Modernize
legacy apps
Build BOT for a
business
scenario
• Envision
• Assessment
• Planning
• Business
Transformation
• Rollout
• Drive adoption
IT
Infrastructure
Assessment
• Planning
• Pilot Rollout
Envisioning
sessions
Help in
stakeholder
buy-ins
Identify
business
scenarios
&
requirements
Governance
Security
Compliance
planning
Rollout
Strategy
&
eDiscovery
Pilot
Content
Migration
Training
Plan
Pilot Rollout
Feedback
&
Refinements
Phase wise
Teams Rollout
User
Engagement
training
Feedback
& Refinement
Modernize
Intranet
Phase out Skype
for business

16. • Website: www.winwire.com
• Email: marketing@winwire.com
• Blog: http://www.winwire.com/blog-winsights/
• Twitter: @winwire
Q & A
Our Blogs on Microsoft Teams
• Office 365 – New Features You Need to Know
• A Glance into Microsoft Teams – The Chat-based
Workspace in Office 365
• How to integrate external services with Microsoft
Teams via Custom Bot
16