Microsoft Teams Phone
Stay connected with voice and video calling using Microsoft Teams Phone on your computer, tablet, mobile device, or desk phone.
Stay connected with a modern calling solution
Make and receive voice and video calls directly in Microsoft Teams. Stay in touch and get more done anywhere.
Calling in the flow of work
Work smarter with an all-in-one app that brings together calling, chat, meetings, and collaboration.
Business-critical calling
Use built-in, innovative, and AI-powered calling experiences and integrated partner software solutions.
Devices for any calling scenario
Benefit from a wide portfolio of devices for any business need and get flexible financing options.
Simple set up and management
Easily add, monitor, and manage voice and video calling from the Teams admin center.
Microsoft Teams Phone with Calling Plan includes:
Cloud-based phone system with advanced features including call transfer, multilevel auto attendants, and call queues.
A domestic calling plan with 3,000 minutes2 per user, per month within the US and Canada.
Call from anywhere, on any device through the Microsoft Teams app on desktop, mobile, web, and desk phones.
Around-the-clock customer support seven days a week, backed by Microsoft.
Teams Phone with Calling Plan requires a Microsoft 365 subscription that includes Microsoft Teams
Microsoft is a front-runner in enterprise voice. And that’s not just marketing fluff: Gartner, an independent research group, has labeled us a “Leader,” which is the highest grouping, under their renowned “Magic Quadrant” methodology in three categories: unified communications, corporate telephony, and web conferencing.
The numbers speak volumes, too. We’re No. 1 in new voice seats sold, while 79% of U.S. enterprises are either currently deploying or planning to deploy Skype for Business, including telephony.
Skype for Business is the foundation of the Microsoft unified communications strategy, providing voice, video, and meetings to our customers both on-premises and in the cloud.
Across the Skype infrastructure, which includes Skype for Business and the consumer version of Skype, organizations and consumers around the world use 3 billion calling minutes and 1 billion meeting minutes in Skype every day.
As more organizations are moving their communications to the cloud with Skype for Business, we’ve seen 200% commercial growth over the past year. Audio conferencing with Skype for Business is now available in more than 90 countries.
And Skype for Business and communications are core to Microsoft Office 365, which currently has more than 100 million monthly active users.
The Microsoft success and experience in this space is recognized by analysts, including Gartner. 2017 marks the 12th year we have been identified as a leader in the Magic Quadrant for Unified Communications.
1 Unified Communications Market Worth $143.49 Billion By 2024
To help teams be more productive, we need to change the way we think about meetings. Today, a meeting is typically treated as a stand-alone event, and the phone and video conferencing tools people use are designed to support that event.
What if we approached meetings in a more connected way – not as discrete events, but as a series of connected gatherings that drive collaborative progress? This approach is at the heart of how we built the meeting experience in Microsoft Teams.
We built Microsoft Teams to help people meet smarter. Stay focused. And achieve more.
As more IT leaders pick Microsoft Teams as their collaboration application, they are quickly running into challenges implementing a complementary, robust voice solution. Until now, third-party telephony solutions for Teams have been clunky and often complex. Recently, Microsoft opened the ‘Voice’ portion of the Teams app, allowing UCaaS providers to integrate directly with the Teams’ platform. This move by Microsoft completely changes the paradigm and sets a new bar for voice integration with Teams. Learn about Microsoft Teams for voice and how cloud-to-cloud integration changes the landscape.
This session will provide a basic overview of Microsoft 365 and will then dive into how to position its benefits for customers. You'll learn how the Microsoft 365 features help resolve many common business challenges today and how you should be speaking with customers about these.
Microsoft 365 Business Voice makes it easy for small and medium organizations to turn Microsoft Teams into a powerful and flexible telephone system. It's a replacement for traditional telephony providers and in-house phone systems that can be difficult and costly to manage. You can set up both toll and toll-free numbers, call menus to help callers get to the right department, audio conferencing so you can host meetings with anyone, and more. You can even give people their own phone numbers so they can get calls directly.
Business Voice does all of this by wrapping Microsoft 365 Phone System features into an easy-to-manage bundle. You don't need to worry about choosing the right plan or feature; they're all there and set up for you. Because Phone System is a part of Teams, you can turn any PC, Mac, or mobile device into a phone that can use your Business Voice phone number.
Microsoft Teams brings together chat, meetings, calling, collaboration, app integration, and file storage into a single interface. This new central hub for teamwork can help streamline the way users get things done, improving user satisfaction and accelerating business outcomes. We’re continually expanding Teams capabilities to enable you to communicate and collaborate in new ways, break down organizational and geographical barriers, and drive efficiency in process and decision making.
Teams is a powerful tool that opens the door to an entirely new way of doing business.
To improve productivity in the workplace, learn more about how Microsoft Teams can help. Built on the power of Microsoft 365. Dock can build a custom SharePoint intranet portal to fit your business needs.
Request a demo: https://app.hubspot.com/meetings/joe24/dock-demo
Microsoft is a front-runner in enterprise voice. And that’s not just marketing fluff: Gartner, an independent research group, has labeled us a “Leader,” which is the highest grouping, under their renowned “Magic Quadrant” methodology in three categories: unified communications, corporate telephony, and web conferencing.
The numbers speak volumes, too. We’re No. 1 in new voice seats sold, while 79% of U.S. enterprises are either currently deploying or planning to deploy Skype for Business, including telephony.
Skype for Business is the foundation of the Microsoft unified communications strategy, providing voice, video, and meetings to our customers both on-premises and in the cloud.
Across the Skype infrastructure, which includes Skype for Business and the consumer version of Skype, organizations and consumers around the world use 3 billion calling minutes and 1 billion meeting minutes in Skype every day.
As more organizations are moving their communications to the cloud with Skype for Business, we’ve seen 200% commercial growth over the past year. Audio conferencing with Skype for Business is now available in more than 90 countries.
And Skype for Business and communications are core to Microsoft Office 365, which currently has more than 100 million monthly active users.
The Microsoft success and experience in this space is recognized by analysts, including Gartner. 2017 marks the 12th year we have been identified as a leader in the Magic Quadrant for Unified Communications.
1 Unified Communications Market Worth $143.49 Billion By 2024
To help teams be more productive, we need to change the way we think about meetings. Today, a meeting is typically treated as a stand-alone event, and the phone and video conferencing tools people use are designed to support that event.
What if we approached meetings in a more connected way – not as discrete events, but as a series of connected gatherings that drive collaborative progress? This approach is at the heart of how we built the meeting experience in Microsoft Teams.
We built Microsoft Teams to help people meet smarter. Stay focused. And achieve more.
As more IT leaders pick Microsoft Teams as their collaboration application, they are quickly running into challenges implementing a complementary, robust voice solution. Until now, third-party telephony solutions for Teams have been clunky and often complex. Recently, Microsoft opened the ‘Voice’ portion of the Teams app, allowing UCaaS providers to integrate directly with the Teams’ platform. This move by Microsoft completely changes the paradigm and sets a new bar for voice integration with Teams. Learn about Microsoft Teams for voice and how cloud-to-cloud integration changes the landscape.
This session will provide a basic overview of Microsoft 365 and will then dive into how to position its benefits for customers. You'll learn how the Microsoft 365 features help resolve many common business challenges today and how you should be speaking with customers about these.
Microsoft 365 Business Voice makes it easy for small and medium organizations to turn Microsoft Teams into a powerful and flexible telephone system. It's a replacement for traditional telephony providers and in-house phone systems that can be difficult and costly to manage. You can set up both toll and toll-free numbers, call menus to help callers get to the right department, audio conferencing so you can host meetings with anyone, and more. You can even give people their own phone numbers so they can get calls directly.
Business Voice does all of this by wrapping Microsoft 365 Phone System features into an easy-to-manage bundle. You don't need to worry about choosing the right plan or feature; they're all there and set up for you. Because Phone System is a part of Teams, you can turn any PC, Mac, or mobile device into a phone that can use your Business Voice phone number.
Microsoft Teams brings together chat, meetings, calling, collaboration, app integration, and file storage into a single interface. This new central hub for teamwork can help streamline the way users get things done, improving user satisfaction and accelerating business outcomes. We’re continually expanding Teams capabilities to enable you to communicate and collaborate in new ways, break down organizational and geographical barriers, and drive efficiency in process and decision making.
Teams is a powerful tool that opens the door to an entirely new way of doing business.
To improve productivity in the workplace, learn more about how Microsoft Teams can help. Built on the power of Microsoft 365. Dock can build a custom SharePoint intranet portal to fit your business needs.
Request a demo: https://app.hubspot.com/meetings/joe24/dock-demo
Microsoft Teams - Transform Workplace CollaborationDavid J Rosenthal
Transform Workplace collaboration
by bringing everything together into a shared workspace where you can chat, meet, create, and make decisions as a team.
And since all your content is organized by team or project, you are able to stay in the flow of your work. It takes the average person 23 minutes to regain productivity after an interruption, or being distracted.
Streamline business processes
You need ready access to business-critical data, applications, and be able to execute repeatable processes efficiently. Since Teams is a true platform, you can plug in apps and services you already use, and even integrate your existing tailor-made tools INTO Teams.
Imagine being able to seamlessly kick off a repeatable approvals process without ever having to leave Teams.
Connect across your entire organization
Teams is just as important and effective a tool for a C-level executive, as it is for somebody on a factory floor, in a retail shop, a classroom, a hospital, in a marketing role, or anyone in between.
We have thought about the unique needs of many different types of workers and provide solutions through Teams that are tailor-made for them. And Microsoft is the only collaboration solution provider who has dedicated engineering teams building functionality specifically for roles across industries.
For example, you can see here how Teams gives Firstline worker managers a tool to manage schedules and gives the workers an easy way to consume that information, or even swap a shift.
Microsoft Teams
Built for hybrid work
Feel seen and heard no matter where you are and do your best work, your way.
Empower people and teams in a hybrid work world
Flexible work is here to stay, and embracing it is critical to your future success. The latest tools from Microsoft empower hybrid work environments and enable flexible work beyond organizational boundaries.
SkyeNets Technologies & Joel Oleson
A Deep dive at the different layers behind Microsoft Teams
- The Modern Workplace: From Traditional to Modern
- Teams Architecture: Doorway to the Workspace
- User adoption best practices and how to manage the risks of team sprawl
- DEMO: MS Teams – Overview Current State
- Introducing VALO Teamwork 2.0
- DEMO: Teamwork Future State
- Questions & Answers
Content Collaboration And Protection With SharePoint, OneDrive & Microsoft TeamsRichard Harbridge
SharePoint connects the workplace and powers content collaboration. OneDrive connects you with all your files in Office 365. Teams is the hub for teamwork. Together, SharePoint, OneDrive and Teams are greater than the sum of their parts. Join us for an overview of how these products interact with each other and learn about latest integrations we are working on to bring the richness of SharePoint directly into Teams experiences and vice versa. We'll explore new innovations for sharing and working together with data using SharePoint lists, and no-code productivity solutions that streamline business processes. Finally, we’ll explore how to structure teams and projects with hub sites.
Foster Employee Engagement and Create a Digital Culture Through Microsoft Mod...David J Rosenthal
Microsoft 365 is a platform for workplace modernization across security, compliance, productivity, and communications.
Why one platform – the best of suite approach versus best of breed
Microsoft is now best of breed is many of these capabilities as well across security, compliance, meetings, and collaboration.
SoHo Dragon proudly presents Haniel Croitoru presentation on Microsoft Teams. Mr. Croitoru shows how great Microsoft Teams is and how to increase the project efficiently while using it.
You can also rewatch Haniel's livestream presentation on Microsoft Teams on our YouTube channel. Just make sure you subscribe to our channel so you do not miss out on any new livestreams.
Increasing Project Efficiency using Microsoft Teams: https://www.youtube.com/watch?v=XcPl-wr4C6A
Make sure to follow SoHo Dragon on all social media channels:
https://www.instagram.com/SoHo_Dragon
https://twitter.com/SoHodragon
https://www.facebook.com/EnterTheSoHoDragon
Delivered a session for C# Corner Bangalore Chapter Meet for "Workshop on Digital Transformation and Office 365" on the following topic: "Modern Workplace with Microsoft 365"
Event Url: http://www.c-sharpcorner.com/events/workshop-on-digital-transformation-and-office-365
Microsoft Teams is Here! Webinar presented by AvePoint, Avanade, and Microsoft
More blogs and webinars about Microsoft Teams: https://www.avepoint.com/blog/tag/microsoft-teams/
Presented by:
- Dux Raymond Sy, Microsoft MVP and Regional Director, AvePoint CMO, AvePoint Public Sector CTO
- Michelle Caldwell, Microsoft MVP and Regional Director, Avanade Digital Workplace Director
- Dan Stevenson, Group Product Manager for Microsoft Teams
Join us for an interactive, question-and-answer session covering:
- Introduction to Microsoft Teams
- Top use cases, business scenarios, and advice from customers
- Best practices and tips for a successful rollout from Microsoft MVPs and community members
Being more secure using Microsoft 365 BusinessRobert Crane
Microsoft 365 Business provides a range of services to make both data and devices more secure. This webinar will take you through the range of what these services are, the best practices way in which they should be configured and how you can extend security further with additional Microsoft solutions.
Microsoft Intune - Empowering Enterprise Mobility - Presented by Atidan David J Rosenthal
Simplify management of apps & devices
Microsoft Intune provides mobile device management, mobile application management, and PC management capabilities from the cloud. Using Intune, organizations can provide their employees with access to corporate applications, data, and resources from virtually anywhere on almost any device, while helping to keep corporate information secure.
Microsoft Teams is becoming Office 365’s primary collaboration tool that brings together people, conversations, and content required for a digital workspace for high performing teams.
In this webinar, we discussed why these types of apps are becoming so popular, what makes Teams unique and how the new app will create more open, digital environment that makes work visible, integrated and accessible—across the team. You will learn:
Introduction to Microsoft Teams
Top use cases, business scenarios, and best practices
Office 365 tools to be configured before enabling Teams
Understanding Microsoft Teams Security & Compliance features and plan for Gov...Ravikumar Sathyamurthy
Delivered a session focusing on Microsoft Teams at SharePoint Saturday @ Chennai,
Link: http://www.spsevents.org/city/Chennai/Chennai2019/speakers#
This session Provides an Overview of Microsoft Teams and Primarily focus on the Security and Compliance features available with Microsoft Teams, and also show how you can plan for Governance in Teams.
Microsoft Teams - Transform Workplace CollaborationDavid J Rosenthal
Transform Workplace collaboration
by bringing everything together into a shared workspace where you can chat, meet, create, and make decisions as a team.
And since all your content is organized by team or project, you are able to stay in the flow of your work. It takes the average person 23 minutes to regain productivity after an interruption, or being distracted.
Streamline business processes
You need ready access to business-critical data, applications, and be able to execute repeatable processes efficiently. Since Teams is a true platform, you can plug in apps and services you already use, and even integrate your existing tailor-made tools INTO Teams.
Imagine being able to seamlessly kick off a repeatable approvals process without ever having to leave Teams.
Connect across your entire organization
Teams is just as important and effective a tool for a C-level executive, as it is for somebody on a factory floor, in a retail shop, a classroom, a hospital, in a marketing role, or anyone in between.
We have thought about the unique needs of many different types of workers and provide solutions through Teams that are tailor-made for them. And Microsoft is the only collaboration solution provider who has dedicated engineering teams building functionality specifically for roles across industries.
For example, you can see here how Teams gives Firstline worker managers a tool to manage schedules and gives the workers an easy way to consume that information, or even swap a shift.
Microsoft Teams
Built for hybrid work
Feel seen and heard no matter where you are and do your best work, your way.
Empower people and teams in a hybrid work world
Flexible work is here to stay, and embracing it is critical to your future success. The latest tools from Microsoft empower hybrid work environments and enable flexible work beyond organizational boundaries.
SkyeNets Technologies & Joel Oleson
A Deep dive at the different layers behind Microsoft Teams
- The Modern Workplace: From Traditional to Modern
- Teams Architecture: Doorway to the Workspace
- User adoption best practices and how to manage the risks of team sprawl
- DEMO: MS Teams – Overview Current State
- Introducing VALO Teamwork 2.0
- DEMO: Teamwork Future State
- Questions & Answers
Content Collaboration And Protection With SharePoint, OneDrive & Microsoft TeamsRichard Harbridge
SharePoint connects the workplace and powers content collaboration. OneDrive connects you with all your files in Office 365. Teams is the hub for teamwork. Together, SharePoint, OneDrive and Teams are greater than the sum of their parts. Join us for an overview of how these products interact with each other and learn about latest integrations we are working on to bring the richness of SharePoint directly into Teams experiences and vice versa. We'll explore new innovations for sharing and working together with data using SharePoint lists, and no-code productivity solutions that streamline business processes. Finally, we’ll explore how to structure teams and projects with hub sites.
Foster Employee Engagement and Create a Digital Culture Through Microsoft Mod...David J Rosenthal
Microsoft 365 is a platform for workplace modernization across security, compliance, productivity, and communications.
Why one platform – the best of suite approach versus best of breed
Microsoft is now best of breed is many of these capabilities as well across security, compliance, meetings, and collaboration.
SoHo Dragon proudly presents Haniel Croitoru presentation on Microsoft Teams. Mr. Croitoru shows how great Microsoft Teams is and how to increase the project efficiently while using it.
You can also rewatch Haniel's livestream presentation on Microsoft Teams on our YouTube channel. Just make sure you subscribe to our channel so you do not miss out on any new livestreams.
Increasing Project Efficiency using Microsoft Teams: https://www.youtube.com/watch?v=XcPl-wr4C6A
Make sure to follow SoHo Dragon on all social media channels:
https://www.instagram.com/SoHo_Dragon
https://twitter.com/SoHodragon
https://www.facebook.com/EnterTheSoHoDragon
Delivered a session for C# Corner Bangalore Chapter Meet for "Workshop on Digital Transformation and Office 365" on the following topic: "Modern Workplace with Microsoft 365"
Event Url: http://www.c-sharpcorner.com/events/workshop-on-digital-transformation-and-office-365
Microsoft Teams is Here! Webinar presented by AvePoint, Avanade, and Microsoft
More blogs and webinars about Microsoft Teams: https://www.avepoint.com/blog/tag/microsoft-teams/
Presented by:
- Dux Raymond Sy, Microsoft MVP and Regional Director, AvePoint CMO, AvePoint Public Sector CTO
- Michelle Caldwell, Microsoft MVP and Regional Director, Avanade Digital Workplace Director
- Dan Stevenson, Group Product Manager for Microsoft Teams
Join us for an interactive, question-and-answer session covering:
- Introduction to Microsoft Teams
- Top use cases, business scenarios, and advice from customers
- Best practices and tips for a successful rollout from Microsoft MVPs and community members
Being more secure using Microsoft 365 BusinessRobert Crane
Microsoft 365 Business provides a range of services to make both data and devices more secure. This webinar will take you through the range of what these services are, the best practices way in which they should be configured and how you can extend security further with additional Microsoft solutions.
Microsoft Intune - Empowering Enterprise Mobility - Presented by Atidan David J Rosenthal
Simplify management of apps & devices
Microsoft Intune provides mobile device management, mobile application management, and PC management capabilities from the cloud. Using Intune, organizations can provide their employees with access to corporate applications, data, and resources from virtually anywhere on almost any device, while helping to keep corporate information secure.
Microsoft Teams is becoming Office 365’s primary collaboration tool that brings together people, conversations, and content required for a digital workspace for high performing teams.
In this webinar, we discussed why these types of apps are becoming so popular, what makes Teams unique and how the new app will create more open, digital environment that makes work visible, integrated and accessible—across the team. You will learn:
Introduction to Microsoft Teams
Top use cases, business scenarios, and best practices
Office 365 tools to be configured before enabling Teams
Understanding Microsoft Teams Security & Compliance features and plan for Gov...Ravikumar Sathyamurthy
Delivered a session focusing on Microsoft Teams at SharePoint Saturday @ Chennai,
Link: http://www.spsevents.org/city/Chennai/Chennai2019/speakers#
This session Provides an Overview of Microsoft Teams and Primarily focus on the Security and Compliance features available with Microsoft Teams, and also show how you can plan for Governance in Teams.
FourNet Microsoft Teams Direct Routing and Contact Centre IntegrationJoshua Bundy ACIM
Combine FourNet's Agile Cloud with Microsoft Teams to bring your contact centre agents and back-office staff together to deliver exceptional customer service.
Microsoft Teams is a hub for teamwork, a chat-based workspace that enables teams to be more productive by giving them a single and secure location that brings together everything a team needs: chats, meetings, calls, files, and tools. Microsoft Teams is one place for all the needs your teams have.
Microsoft Teams delivers on four core promises to create a digital workspace for high performing teams.
Communicate
First, Microsoft Teams solves for the communication needs of a diverse workforce. Since preview, Microsoft Teams has evolved to a complete meetings and calling solution, incl. chat, voice and video, as we have completed our roadmap for bringing Skype for Business Online features and functionality into Teams. You can use Teams for informal 1:1 or group chats—directly on your phone if you’re on the go. Or you can have an open conversation in a channel. This enables people to share information in a transparent way to accelerate decision making. And it's super easy to move from a chat into a face to face meeting, helping you to bridge geographical barriers.
Collaborate
When it comes to collaboration, the deep Office integration enables today’s multigenerational workforce to use the Office apps they are familiar with and love—Word, Excel, PowerPoint, OneNote, SharePoint, Planner, even Power BI—right within the context of Teams. You can avoid email attachments and having to search for the latest version of a document. Teams brings all the Office 365 services together—so that you can easily share and co-author files.
Customize & extend
Many of you use other services than Office 365 as well which results in you having to jump between and spend time in disparate experiences. We built Teams to be the hub for all the services and tools your teams use on a day to day basis. So, you can customize Teams with tabs, connector and bots to include the apps and services you need - <mention relevant 3rd party apps like GitHub and Trello>. We have also created an extensible platform, to enable building apps and to integrate with business processes.
And for Firstline workers, Teams provides an additional set of capabilities including schedule management.
Work with confidence
Microsoft Teams comes with the enterprise grade security, compliance and manageability that you expect from Office 365 which customers tell us is a huge value add for them.
Teams combines chat & collaboration, meetings & calling, and Apps & Workflows into a single app. This gives your teams the tools they need to collaborate, and it offers an extensible platform for building customized solutions.
On their own, many of the innovations in Teams are fairly simple. But taken together, they are incredibly powerful. I love the way threaded conversations are smart enough to know exactly when to collapse previous replies and focus on the latest comments. I love the way Teams brings SharePoint and Office together into an integrated document collaboration experience.
And I love the way my meetings in Teams are just more productive. Pre-meeting preparation is done in context; post-meeting follow-up includes a meeting recording; and the in-meeting experience helps focus attention, drive engagement, and foster inclusion with features including live captions, background blur and the ability to turn physical whiteboard into digital ink.
Only Teams delivers this hub for teamwork and it is built on the strength and scale of Microsoft 365 to provide the enterprise grade security and compliance our customers expect.
A Unified Communication Solution refers to a phone system that unifies several communication methods within a business. It combines all the ways of communication, including video conferencing, phone calls, SMS, email, instant messaging, and fax. UcaaS Solution provides a single communication platform for enterprises to improve collaboration and communication between the internal staff and clients.
Read how Synoptek has proven to be an excellent partner for companies looking to get an effective communication platform for its enterprise and set up modern phone system across the enterprise through Microsoft Teams Implementation
ICT eGuide: Switching to cloud phones and UCaaSNiamh Hughes
Business communications systems are not just evolving, they’re being revolutionised. This guide highlights how hosted, cloud based telephony and unified communications systems offers your business competitive edge, streamlining and joining-up communications across devices. Equipping your team with the best communications tools will assist collaboration, operational flexibility, efficiency and productivity, ultimately enhancing client service levels.
Get ahead – or risk being left behind
More than half of Top 100 firms have either recently delivered or are underway with projects to implement key “foundation” technologies, demonstrating how critical IT has become to the sector. PWC Law Firms Survey Report 2019.
Whats New in Microsoft Teams Hybrid Meetings November 2021David J Rosenthal
Microsoft Teams
Built for hybrid work
Feel seen and heard no matter where you are and do your best work, your way.
Empower people and teams in a hybrid work world
Flexible work is here to stay, and embracing it is critical to your future success. The latest tools from Microsoft empower hybrid work environments and enable flexible work beyond organizational boundaries.
Microsoft Viva Connections
A curated, company-branded experience that brings together relevant news, conversations, and resources in the apps and devices you use every day. Viva Connections is included in all Microsoft 365 plans with SharePoint Online.
Create connection
Encourage meaningful connections across the organization in a hybrid workplace.
Drive alignment
Rally the entire organization around your vision, mission, and strategic priorities.
Empower contribution
Foster a culture of inclusion by empowering every employee to contribute ideas and share feedback.
Built on Microsoft 365
Deploy and manage Viva Connections through your existing infrastructure.
Protect your hybrid workforce across the attack chainDavid J Rosenthal
Security is one of the most important considerations for SMBs. In fact, 77% of SMBs in a recent survey consider security a top feature when purchasing new PCs.1
Last year alone, 67% of SMBs experienced a security breach that cost, on average, 3.3% of their revenue.1 That’s a big risk to both profitability and reputation, and it shows how critical strong security protections are for businesses.
The good news is that 69% of SMBs in a recent survey agreed that new Windows 10 Pro devices offered better security and data protection than older devices.1
Research shows that modern devices help business owners by preventing identity attacks, minimizing phishing, and reducing the risk of malware attacks. These are all common ways that bad actors steal business data, steal personal information, or hold our devices hostage in exchange for huge amounts of ransom money.
And with modern PCs, most security functions can happen in the cloud, without interrupting worker productivity.
Connections is a company branded employee app in Teams. It is a gateway to your employee experience, with personalized news, communications, tasks, people and resources. It provides a single curated employee destination that can be configured for specific roles like frontline workers. So, leaders can communicate and engage their employees, and employees can get easy access to the tools and resources they need from one place.. Connections builds on existing capabilities in Microsoft 365 like SharePoint and Yammer. And it pulls your communications together into a pre-configured app in Teams, designed for both desktop and mobile workers. It also acts as a launching pad to the other 3 Viva modules
Insights brings together Workplace Analytics, MyAnalytics and Glint into a unified insights app in Teams to provide data-driven and privacy-protected insights for individuals, managers and leaders. For example, employees get personalized insights, only they can see, that help them protect their time for breaks, focused work, and learning in order to promote improved productivity and wellbeing.
Topics focuses on knowledge and expertise. Topics applies AI to identify knowledge and experts and organize them into shared topics. AI automatically creates a topic page for each topic. It’s like Wikipedia for the enterprise where AI does the first draft. And these topic pages are surfaced as Topic Cards right in the flow of work in Office and Teams.
Finally, Learning allows employees to easily discover informal and formal learning in the flow of work. It aggregates content from LinkedIn Learning, Microsoft Learn and 3rd party training content and your own organizations content – all in one place. Along with providing aggregation and recommendations, it also allows managers to assign and track training, as well as report on training within and across teams.
Connections is a company branded employee app in Teams. It is a gateway to your employee experience, with personalized news, communications, tasks, people and resources. It provides a single curated employee destination that can be configured for specific roles like frontline workers. So, leaders can communicate and engage their employees, and employees can get easy access to the tools and resources they need from one place.. Connections builds on existing capabilities in Microsoft 365 like SharePoint and Yammer. And it pulls your communications together into a pre-configured app in Teams, designed for both desktop and mobile workers. It also acts as a launching pad to the other 3 Viva modules
Insights brings together Workplace Analytics, MyAnalytics and Glint into a unified insights app in Teams to provide data-driven and privacy-protected insights for individuals, managers and leaders. For example, employees get personalized insights, only they can see, that help them protect their time for breaks, focused work, and learning in order to promote improved productivity and wellbeing.
Topics focuses on knowledge and expertise. Topics applies AI to identify knowledge and experts and organize them into shared topics. AI automatically creates a topic page for each topic. It’s like Wikipedia for the enterprise where AI does the first draft. And these topic pages are surfaced as Topic Cards right in the flow of work in Office and Teams.
Finally, Learning allows employees to easily discover informal and formal learning in the flow of work. It aggregates content from LinkedIn Learning, Microsoft Learn and 3rd party training content and your own organizations content – all in one place. Along with providing aggregation and recommendations, it also allows managers to assign and track training, as well as report on training within and across teams.
Connections is a company branded employee app in Teams. It is a gateway to your employee experience, with personalized news, communications, tasks, people and resources. It provides a single curated employee destination that can be configured for specific roles like frontline workers. So, leaders can communicate and engage their employees, and employees can get easy access to the tools and resources they need from one place.. Connections builds on existing capabilities in Microsoft 365 like SharePoint and Yammer. And it pulls your communications together into a pre-configured app in Teams, designed for both desktop and mobile workers. It also acts as a launching pad to the other 3 Viva modules
Insights brings together Workplace Analytics, MyAnalytics and Glint into a unified insights app in Teams to provide data-driven and privacy-protected insights for individuals, managers and leaders. For example, employees get personalized insights, only they can see, that help them protect their time for breaks, focused work, and learning in order to promote improved productivity and wellbeing.
Topics focuses on knowledge and expertise. Topics applies AI to identify knowledge and experts and organize them into shared topics. AI automatically creates a topic page for each topic. It’s like Wikipedia for the enterprise where AI does the first draft. And these topic pages are surfaced as Topic Cards right in the flow of work in Office and Teams.
Finally, Learning allows employees to easily discover informal and formal learning in the flow of work. It aggregates content from LinkedIn Learning, Microsoft Learn and 3rd party training content and your own organizations content – all in one place. Along with providing aggregation and recommendations, it also allows managers to assign and track training, as well as report on training within and across teams.
Our end-to-end, integrated portfolio of cloud solutions across Microsoft 365, Dynamics 365, and Azure is built on a foundation of security and privacy and helps every organization in every industry build resilience and improve the bottom line.
Azure Arc offers simplified management, faster app development, and consistent Azure services. Easily organize, govern, and secure Windows, Linux, SQL Server, and Kubernetes clusters across data centers, the edge, and multicloud environments right from Azure. Architect, design, and build cloud-native apps anywhere without sacrificing central visibility and control. Get Azure innovation and cloud benefits by deploying consistent Azure data, application, and machine learning services on any infrastructure.
Gain central visibility, operations, and compliance
Centrally manage a wide range of resources including Windows and Linux servers, SQL server, Kubernetes clusters, and Azure services.
Establish central visibility in the Azure portal and enable multi-environment search with Azure Resource Graph.
Meet governance and compliance standards for apps, infrastructure, and data with Azure Policy.
Delegate access and manage security policies for resources using role-based access control (RBAC) and Azure Lighthouse.
Organize and inventory assets through a variety of Azure scopes, such as management groups, subscriptions, resource groups, and tags.
Learn more about hybrid and multicloud management in the Microsoft Cloud Adoption Framework for Azure.
Windows Server 2022 is now in preview, the next release in our Long-Term Servicing Channel (LTSC), which will be generally available later this calendar year. It builds on Windows Server 2019, our fastest adopted Windows Server ever. This release includes advanced multi-layer security, hybrid capabilities with Azure, and a flexible platform to modernize applications with containers.
Windows 365 also creates a new hybrid personal computing category called Cloud PC, which uses both the power of the cloud and the capabilities of the device to provide a full, personalized Windows experience. This new Windows experience comes as organizations around the world grapple with the best ways to facilitate hybrid work models where employees are both on-site and distributed across the globe.
The Windows 365 Cloud PC experience is:
Versatile, familiar and productive by delivering users their personalized content, settings, and applications
Simple to deploy and manage from a single console, easy for anyone to use
Secure by design, leaving no data on the device
Available on any device and optimized for the best experience on a Windows PC at a predictable price
And lastly, it’s scalable and resilient to support changing workforce needs and new business scenarios
Designed for hybrid work
Productive
Improve employee productivity and focus with a simple, powerful user experience.
Collaborative
Discover a smarter way to collaborate with Microsoft Teams integration.
Secure
Protect data and secure access with a Zero Trust-ready operating system.
Consistent
Make adoption easy with app compatibility and cloud management.
Productive and collaborative
Reach your individual and team goals with built-in assistance features in Windows 11.
Simple, modern visuals
Snap assist
Personalized widgets
Intelligent video conferencing
Share a window while presenting
Meet now in Microsoft Teams
The Microsoft Teams call and chat function in the taskbar of Windows 11.
Meet now in Microsoft Teams
Connect with anyone on any platform with fast, easy-to-use calling and chat right from the taskbar.
The most secure Windows yet
Increase security with hardware-based integrity protection in Windows 11, from the silicon to the cloud.
Go passwordless
Get secure, multifactor single sign-on from devices to the cloud and apps with Windows Hello for Business.
Perfect for remote work
Ship employees a corporate-owned device secured by company policy and easily provisioned by them.
Microsoft Scheduler for M365 - Personal Digital AssistantDavid J Rosenthal
An assistant for everyone
Enjoy the speed of a virtual assistant augmented with human understanding.
Easy scheduling
Save time by handing off the time-consuming task of scheduling using your own words.
Works 24/7
Request a meeting at any time. Cortana works around the clock even when you are offline or busy.
You control your data
Scheduler works within your Microsoft 365 compliance boundaries and keeps the data inside your organization. You control your data.
Smart technology with human assistance
Increased reliability that will always complete your request by using human assistance to resolve ambiguities and context.
Grows with your needs
Available 24/7 and capable of handling thousands of requests at the same time.
What is New in Teams Meetings and Meeting Rooms July 2021David J Rosenthal
Chat
Share your opinion, and your personality. Send gifs, stickers, and emojis in a group chat or in one-to-one messages.
Instant messaging
Meet
Instantly go from group chat to video conference with the touch of a button. Teams of 2 or 10,000 can meet in one place, no matter how many places they’re in.
Online meetings
Call
Make and receive calls with internal and external groups using Microsoft Teams Phone, Operator Connect, or Direct Routing.
Voice calling
Collaborate
Easily find, share, and edit files in real time using familiar apps like Word, PowerPoint, and Excel in Teams.
Video conferencing
Make meetings more personal and increase your productivity by collaborating in real time.
Screen sharing
Keep everyone on the same page by sharing your screen so they can see the same content.
Custom backgrounds
Create the perfect virtual setting by choosing, uploading, or blurring your background.
Together mode
Digitally sit in a shared background, making it feel like you’re in the same room with everyone else.1
File sharing
Co-author files in real time. Securely store, access, share, and collaborate on files from anywhere.
Apps and workflows
Streamline tasks and critical business processes by integrating apps and workflows.
Market availability
Available in 53 languages and 181 markets. Connect across Windows, Mac, iOS, and Android.
Privacy and security
Meet regulatory, legal, and organizational needs with industry-leading compliance offerings.
The Java ecosystem is very broad, with different technologies including Java SE, Java EE/Jakarta EE, Spring, numerous application servers, and other frameworks. Wherever you are in Java, Azure supports your workload and process with an abundance of choice – from IaaS to fully managed services. You can run any application architecture, from monoliths, to containerized monoliths, all the way to completely microservices based apps.
We see three broad patterns for running Java applications in the cloud, depending on how much control or productivity you need.
The first is lift and shift with Virtual Machines:
Virtual machines provide the most flexibility, control and visibility while moving to the cloud, especially for initial lift and shift of Java workloads. Azure provides a variety of Java focused VM images and solutions templates in the Azure Marketplace to get you up and running quickly.
The second is modernization using containers:
Containers provide portability, flexibility, scalability, manageability, repeatability, and predictability.
Azure provides best of breed support for Docker and Kubernetes, especially through the Azure Kubernetes Service (AKS) and Azure Red Hat OpenShift.
Finally, Azure has the most managed hosting options for Java applications of any major cloud platform with fully managed PaaS for Spring, Tomcat, and JBoss EAP:
Managed services offer ease-of-use, ease-of-management, productivity, and lower total cost of ownership.
You can focus on building your applications, not managing infrastructure.
All of this is supported by managed databases and DevOps tooling:
Use fully managed SQL and NoSQL databases, including PostgreSQL, MySQL, Cosmos DB, and SQL.
Keep using the tools you love, with plugins for IntelliJ and Eclipse, integrations with a variety of DevOps tools like Maven, Gradle, Jenkins, and GitHub.
Get comprehensive protection across all your platforms and clouds
Protect your organization from threats across devices, identities, apps, data and clouds. Get unmatched visibility into your multiplatform environment that unifies Security Information and Event Management (SIEM) and Extended Detection and Response (XDR). Simplify your security stack with Azure Sentinel and Microsoft Defender.
Protect your business with a universal identity platform
The Azure Active Directory (Azure AD) enterprise identity service provides single sign-on and multi-factor authentication to help protect your users from 99.9 percent of cybersecurity attacks.
Gartner named Microsoft a leader in Magic Quadrant 2020 for Access Management
Single sign-on simplifies access to your apps from anywhere
Conditional Access and multi-factor authentication help protect and govern access
A single identity platform lets you engage with internal and external users more securely
Developer tools make it easy to integrate identity into your apps and services
Connect your workforce
Whether people are on-site or remote, give them seamless access to all their apps so they can stay productive from anywhere. Automate workflows for user lifecycle and provisioning. Save time and resources with self-service management.
Choose from thousands of SaaS apps
Simplify single sign-on. Azure AD supports thousands of pre-integrated software as a service (SaaS) applications.
Protect and govern access
Safeguard user credentials by enforcing strong authentication and conditional access policies. Efficiently manage your identities by ensuring that the right people have the right access to the right resources.
Engage with your customers and partners
Secure and manage customers and partners beyond your organizational boundaries, with one identity solution. Customize user journeys and simplify authentication with social identity and more.
Integrate identity into your apps
Accelerate adoption of your application in the enterprise by supporting single sign-on and user provisioning. Reduce sign-in friction and automate the creation, removal, and maintenance of user accounts.
The Nintex Platform is Easy-to-use, Powerful and Complete to manage, automate and optimize your processes.
Manage processes by discovering, mapping and sharing across process participants and owners.
This often leads to opportunities for process automation. Many processes involve the capture of information and our forms capability provides an ease-to-use, responsive design experience, often eliminating paper forms. With advanced workflow capabilities you can quickly design powerful applications using advanced logic and rules to eliminate manual work. Nintex RPA drives speed by automating those mundane, repetitive tasks. Since many processes involve the need to generate a document we have a DocGen offering to automatically create documents from both unstructured and structured data sources. With Nintex Sign powered by Adobe Sign you can easily integrate eSign into your signature-based workflows for total automation.
Once you have been managing and automating processes, imagine the amount of information available on how your business is operating. Leveraging Nintex Analytics you are able to get process intelligence allowing you to monitor, analyze and improve your business.
With the Nintex platform our customers and partners value our extensibility, using pre-built connecters as well as leveraging our Xtensions to build powerful bi-directional connectors to orchestrate processes across any systems in your organization.
Combining the power of Nintex with our customer success and vast partner network it is easy to see why our customers are so successful.
Microsoft Power BI is a unified self-service and enterprise business intelligence platform that combines an intuitive user experience with intelligent data visualizations to provide greater depth of data insight. Reports can be shared within Microsoft tools like Teams, SharePoint, PowerPoint, or within other productivity products.
A Zero Trust approach should extend throughout the entire digital estate and serve as an integrated security philosophy and end to end strategy.
Identities. Identities whether they represent people, services, or IOT devices define the Zero Trust control plane. When an identity attempts to access a resource, we need to verify that identity with strong authentication, ensure access is compliant and typical for that identity, and follows least privilege access principles.
Devices. Once an identity has been granted access to a resource, data can flow to a variety of different devices From IoT devices to smartphones, BYOD to partner managed devices, and on premises workloads to cloud hosted servers. This diversity creates a massive attack surface area, requiring we monitor and enforce device health and compliance for secure access.
Applications. Applications and APIs provide the interface by which data is consumed. They may be legacy on premises, lift and shifted to cloud workloads, or modern SaaS applications. Controls and technologies should be applied to discover Shadow IT, ensure appropriate in-app permissions, gate access based on real-time analytics, monitor for abnormal behavior, control of user actions, and validate secure configuration options.
Data. Ultimately, security teams are focused on protecting data. Where possible, data should remain safe even if it leaves the devices, apps, infrastructure, and networks the organization controls. Data should be classified, labeled, and encrypted, and access restricted based on those attributes.
Infrastructure. Infrastructure (whether on premises servers, cloud based VMs, containers, or micro services) represents a critical threat vector. Assess for version, configuration, and JIT access to harden defense, use telemetry to detect attacks and anomalies, and automatically block and flag risky behavior and take protective actions.
Networks. All data is ultimately accessed over network infrastructure. Networking controls can provide critical “in pipe” controls to enhance visibility and help prevent attackers from moving laterally across the network. Networks should be segmented (including deeper in network micro segmentation) and real time threat protection, end to end encryption, monitoring, and analytics should be employed.
Each of these six foundational elements serves as a source of the signal, a control plane for enforcement, and a critical resource to defend. You should appropriately spread your investments across each of these elements for maximum protection.
capabilities across four innovation areas:
* Knowledge discovery – to connect you with relevant knowledge from across the organization in real time, in the context of your work
* Content services – which unlocks knowledge in content to power business processes and compliance
* Expertise and answers – to connect you with experts, so you can resource projects, share best practices, and get questions answered; and
* Workplace insights – which help individuals, teams, and organizations ensure well-being and effectiveness
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
3. Teams is a trusted leader in Unified Communications
250 million
Teams monthly active users
115+ million
Teams daily active users
30 billion
Collaboration minutes
in a single day
Leader
in Gartner’s 2021 UCaaS Magic
Quadrant report
Leader
in The Forrester Wave Unified
Communications-as-a-Service
Teams usage in April 2020
4. Teams Phone
Calling, chat, and meetings in a single app
Reliable, feature-rich phone system
Built on the Microsoft cloud
7. Simplify communications
with an all-in-one
solution
Streamline
management
Call from anywhere,
on any device
Calling made simple
Secure, reliable, and
rich calling
8. Simplify communications
with an all-in-one solution
Work smarter by bringing together calling,
chat and meetings in an all-in-one app
Quickly start a call from chat, contact card,
Outlook or Teams
Collaborate in the Office apps within
calls and meetings
Work across Teams & Outlook seamlessly
with unified contacts and calendars
9. Call from anywhere,
on any device
Stay connected with a single phone
number across your computer, mobile
devices and desk phone.
Turn a chat into a call or a call into a group
meeting without hanging up or re-dialing.
Add flexibility to meetings with a dial-in
number, integrated into every online
meeting
Choose from a range of personal and
shared devices built for Teams.
10. Secure, reliable, & rich calling
Enjoy cloud calling features such as
consultative transfers, music on hold, call
park, voicemail transcription and more.
Work as team with group call pickup,
delegation, and shared line appearance.
Use built-in auto attendants and call
queues, or easily connect to your favorite
contact center software.
Improve uptime with built-in redundancy
and load balancing delivered from
Microsoft’s trusted cloud
11. Streamline management
Save time and money with a single
provider for all your communications.
Easily add phone numbers and manage
your phone system in the Microsoft 365
admin console.
Monitor and resolve performance issues
with the call analytics and the quality
dashboard.
Get dial tone your way with a calling plan
from Microsoft or from a third-party
provider.
12. Licensing made simple – Bundle Offering
Cloud-based
phone system
Calling plan
Add on to Microsoft 365
plans that include Teams1
• Free 30-day trial
• Available in 33 markets (businesses that want to
use a telco-provided calling plan can purchase
Teams Phone standalone, available in over 70
countries)
• Price includes communication taxes & fees2 (US)
• Includes 3,000 domestic minutes3 in US and CA,
1,200 minutes in all other available markets
• International 600-minute calling add-on available
• Toll-free numbers and additional minutes can be
purchased through Communication Credits
1Qualifying pre-requisite plans: Microsoft 365 Business Basic, Business Standard, Business Premium, A1, A3, E1, E3, F1, F3 and Office 365 E1, E3, A1, A3, F3,
2Price in US includes required communication taxes and fees. Teams Phone with Calling Plan service components of Domestic Calling Plan are sold inclusive of all required taxes and fees, including 911 fees and other transactional taxes
that typically apply to communication services in the U.S
3Included minutes are pooled at the tenant level. Additional minutes will be charged per minute using Communications Credits.
Teams Phone with Calling Plan
$15 US/UK/CA
$20 ROW
13. Licensing made simple – Standalone offering
Teams Phone
Cloud-based
phone system
Calling Plan from
Telco
Add on to Microsoft 365
plans that include Teams1
• Available in over 70 countries2
1Qualifying pre-requisite plans: Microsoft 365 Business Basic, Business Standard, Business Premium, A1, A3, E1, E3, F1, F3 and Office 365 E1, E3, A1, A3, F3,
2Available in everywhere audio conferencing is available including: Argentina, Australia, Austria, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican
Republic, Ecuador, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kenya, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Netherlands, New
Zealand, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Trinidad and
Tobago, Turkey, Ukraine, United Arab Emirates, Uruguay, Venezuela, Vietnam
$8 $12
Calling Plan
14.
15. Teams calling to
PSTN using the
dial pad
PSTN (Public Switched
Telephone Network) is
connected directly to Teams
by either Direct Routing from
your own services or from
Microsoft provided services.
This gives us the ability to call
anyone in the world with a
telephone number.
16. Call transfer
Sends a call to another user
Two main types of transfer
Blind transfer simply sends
the call directly
Consultative transfer sends a
message to the user before
sending. Allowing the transfer
to be cancelled.
17. Transferring a call
using Teams
Consultative transfer
Alternatively to a blind
transfer, Alex can inform the
other person that he would
like to send them a call. This is
known as a Consultative
transfer.
18. Shared Line
Appearance
Teams enables people to
share their phone line
with their delegates
Full Invite Flow & Call
Management:
Manager Initiated
Delegate Managed or Initiated
See line busy status and active
call information
Resume a call on hold by
manager or admin
Make/receive shared line calls
IT Pro experience to create on
behalf of users
19. Teams Delegation
answering a call
on behalf of
someone else
Adele has made Alex a
delegate for her calls.
This will allow Alex to
answer and make calls on
her behalf. He can also set
call controls for her. Here
we see Alex accepting a
call on behalf of Adele.
20. Teams Call Park
Alex can Park a call for
anyone in the organization to
pickup. This allows him to
send a message about the
parked call to be retrieved.
22. Group call pickup
Teams enables recipients to
change the relationship from
push (SimRing) to pull (GCP) by
changing how they want to be
alerted
Full Invite Flow & Call Management
User can setup a call group
Group members get notified
Full control of the notifications
Answer calls on behalf of each other
IT Pro experience to create GCP
on behalf of users
23. Teams group call
pickup
Inside the call controls area
Alex can set a group of
people to answer calls for
him. He can choose to ring
them immediately, a delayed
ring, ring all of them at once,
or in a specific order.
24. Direct Routing
and SBC
“We want to begin by integrating Teams
Calling with our current service provider
that supports Direct Routing.”
Look for updates and upgrades to
your existing solutions for Teams
compatibility.
Plan your dial plan to include all the
telephony services from Teams and
other connected services
Start by making sure you have a
compatible SBC and that all the
components (Teams & SBC) will work
together properly
25. Direct Routing
adding a voice route
“We are going to create a route that will use
the new SBC with Direct Routing that we just
set up”
Make sure to save your changes once
complete
Name the new voice route. Select the
SBC that you would like to use. Create a
PSTN Usage record
From the Teams admin center, Voice
section and Direct Routing area. Select
the Voice Route option
26. Direct Routing
adding a routing
policy
“In order to use the new SBC with Direct
Routing we are going to create a Voice Route
policy that we can assign to users”
Assign this policy to the users that will
be utilizing the new SBC with Direct
Routing
Click the +Add button to create a new
policy. Select the PSTN usage that you
made on the previous slide.
In the Teams admin center, Voice
section and Voice routing policies area
27. Forrester Total Economic Impact Study
1.25 hours per week
average time saved
by employees
$82k cost savings
over three-years
185%
return on investment
3 months
payback after go-live
Using Teams Phone saves time, reduces costs, and
improves business performance
“We wanted all of our collaboration solutions,
including voice, to be integrated. Microsoft was
the only real solution out there.”
- Head of IT services, manufacturing
“We are now seen as on the leading edge
because of Business Voice. Customers see this
and it helps us win deals.”
- Operations director, IT services
“People are doing a lot more remotely now
because Business Voice is integrated into Teams.
This has improved sales and delivery.”
- Operations director, IT services
Source: The Total Economic Impact™ Of Microsoft Teams Calling Solutions, Forrester Research. February 2021
28. Microsoft Teams
is a trusted leader in Calling
Gartner 2020 UCaaS Magic Quadrant
Microsoft positioned highest for “Ability to Execute” in
the 2020 Gartner Unified Communications as a
Service (UCaaS) Magic Quadrant
This is Microsoft’s second consecutive year as a
Leader for the Gartner UCaaS Magic Quadrant
Read the report at
https://aka.ms/2020GartnerUCaaSMQ
32. Innovation in Teams Phone
Features
Shipped
in 2021
• Reverse Number Lookup
• AA / CQ Improvements
• Dynamic Emergency Calling for
Direct Routing
• 1:1 Convenience recording
• Delegation Enhancements
• Calling in Chrome
• Transfer to Voicemail
• CQD Enhancements
• Secondary Ringer
• Local Media Optimization
Shipped
in 2020
• Operator Connect
• Microsoft Teams Calling Plan
expansion (Total coverage – 33
markets)
• Connected contact center program
(8 certified solutions, 12 more in the
certification process)
• End to end encryption (Public
preview)
• Apple CarPlay support
• “Better together” experience
• Walkie-talkie for desk phones
• SIP Gateway
• Branch office survivability
• Endpoint transfer
• Spam call identification
• Live captions
• Music on hold for consult/transfer
• New calling experiences (Enhanced
UI with dial pad, voicemail, history,
dial-by-name, all in one location)
• Voice enabled channels
33. Simplify Calling with Microsoft Teams
PBX Phone System
Use Microsoft Calling Plans
or Direct Routing to deliver
a full calling experience at
a global scale
Microsoft Teams
PSTN dial tone
Microsoft
Calling Plans
Direct Routing in Teams
(Telco Calling Services)
34. *A complete voice solution is possible with a combination of Phone System,
Calling Plans, and/or Direct Routing
Replace your traditional PBX
with Microsoft Phone System
Unify your legacy PBX system in Microsoft 365
Provide a complete voice solution in the cloud.*
Reduce reliance on-premises hardware and
eliminate points of failure
Simplify IT
Increase agility and consolidate voice
management with rapid provisioning, reporting,
and diagnostics in the Teams admin center
Scale globally
Connect your phone system to the Microsoft
worldwide network, and get the power of the
Microsoft cloud wherever your business goes
35. Admin
Cloud PBX
Number porting
Multi-level auto attendant
Multilingual IVR
Call queue: group, serial, round
robin
Global call routing
Location-based routing
Emergency location-based routing
Exchange calendar call routing
Dynamic E911
Multi-site support
24x7 customer support
Single sign-on
Local numbers
Toll-free numbers
Company & user phone numbers
Extensions
Integrated calling plans
Bring your own calling plan
(with direct routing)
Performance reports
Quality of service reports
Call logs
Call monitoring
Call analytics
Call quality dashboard
Device management
Media bypass support
Expanded SBC support
Calling
Call park
Call forwarding
Call hold
Call transfer: supervised & blind
Call delegation
Shared line appearance
Call logs
Call blocking
Music on hold
Do not disturb / breakthrough
Distinctive ringtones
Add participants to a 1:1 call
Visual voicemail
Voicemail to email
Call history
Caller ID
Caller ID masking
Click to call out from Outlook, Office
Apps, and webpages
Presence status
Contact integration with Exchange
Teams desktop, web, & mobile apps
Teams-certified devices
Integrated audio conferencing
Conferencing up to 250 participants
Rich calling features
36. Direct Routing
Directly Route dial tone to Teams Users
Direct Routing in Microsoft 365 allows customers to connect their SIP
trunks directly from their network. Customers can work with their local
Telecommunications provider to enable Microsoft Teams users to make
and receive telephone calls. No porting required – keep your numbers.
PSTN
Provider Phone System
Voice Trunk
Interoperability with 3rd party systems
Direct Routing allows customers with users in the Microsoft
cloud to continue using 3rd party systems such as PBXs, Call
Center, and Analog Telephony Adaptors (ATA) helping preserve
key investments.
Office 365 & Teams
3rd Party Voice Apps
(supported by certified SBC Partners)
Phone #
Ranges
Certified Session Border
Controller(s)
Internet
37. Audio Conferencing
No internet? No problem.
Dial into the meeting.
Commercially available in 100+ countries
Dial-in numbers for 110+ countries and 400+ cities
Dial-out support to 190+ countries
Interactive Voice Response (IVR) in 44 languages
and dialects
For current list of available dial-in and dial-out countries, please visit our countries list
38. Teams admin center
Reduce complexity and training by
manage your phone system from an
admin console deeply integrated to
Microsoft 365 services.
Get started in minutes without an
on-prem PBX to install or manage.
Scale your phone system by getting new
numbers and adding users as your
business grows.
39. Auto Attendant and Call Queues
Auto Attendant
Toll-Free and local service numbers
Dial-by-name directory search
Custom greetings and menus
Operator option
Speech recognition in 14 languages
Admin portal UI and PowerShell cmdlets
Call Queues
Custom greetings
Music while people are waiting on hold.
Redirecting calls to call agents
Setting different parameters such as queue
maximum size, timeout, and call handling options.
Shared voicemail for callers to leave a message for
an organization.
40. Communication Credits
Communication Credits are a convenient way to pay for
Voice services not included in the subscription. It
ensures users are never caught without being able to:
Dial-in (INBOUND) with a toll-free phone numbers.
Dial-out (OUTBOUND) to add participants or “call me at”
(via mobile or landline) a conference.
Dial-out (OUTBOUND) to international destinations when
you have PSTN domestic calling plan.
Dial-out (OUTBOUND) beyond your minute caps allowed
in your PSTN Conferencing & Calling subscriptions.
Learn more about Communication Credits rates here.
41. Call Quality Dashboard (CQD)
CQD Helps admins and network engineers
optimize their network for calling
Comes with a set of reports that provides an
experience that gives you call quality metrics
without the need to create new reports.
Also supports customizable Power BI
templates you can use to analyze and report
your CQD data.
42. Call Analytics
Get real-time insights into the quality of
calls made using Microsoft Teams.
Keep your business running smoothly with
built-in redundancy and active load
balancing for a guaranteed 99.9% uptime.
Protect your business communications, no
matter where they take place with built-in
security, privacy, and compliance from
Microsoft 365.
43. Work with confidence
Certified devices, with high-quality video
and audio, enterprise-grade security, and
easy set up and management
Access intelligent comms
Smarter and faster ways to connect
and collaborate with your devices
Built for purpose
Devices optimized for your
spaces and work styles
A range of certified devices in every size, for every space and working style
Personal devices Shared devices
Large screen
collaboration device
Microsoft Teams
Rooms
Conference
Room Phone
Headset Desk phone Mobile phone
station
Speaker puck Mobile phone PC
Microsoft Teams devices showcase