The document provides an overview of various Microsoft cloud options, including features, pricing, and plans for both business and enterprise users. It details the services offered under Office 365 and Microsoft 365, highlighting capabilities such as email, video conferencing, cloud storage, and advanced security features. The content emphasizes the scalability and customization of plans to meet different organizational needs, along with links to additional resources and support channels.

1. Microsoft Cloud Options
13 March 2018
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2. One size no longer fits all

3. https://en.wikipedia.org/wiki/List_of_coffee_drinks
Everyone expects a tailored product

5. Business-
class Email
HD Video
Conferencing
File
Sharing
Plus
Anywhere
Access
Simple IT
Management
Financially-
backed SLA
Technical
Support
Office Desktop Apps
Office Web Apps
Office Mobile

6. Combine ANY of these plans in a single Office 365 account
Business plans have 300 seat cap, per plan
Enterprise plans have no seat cap
One single, scalable admin experience
Business
Core needs
Enterprise
Advanced needs

7. Office Applications Office 365 Business Office 365 ProPlus
Word, Excel, PowerPoint, OneNote, Outlook, Publisher, Access ● ●
Skype for Business [Full] ●
Core Value
OneDrive for Business cloud storage 5TB Unlimited
Office Online ● ●
Core Excel BI features: PowerMap, PowerQuery (public data) ● ●
Enterprise Value
Enterprise Excel BI features: PowerPivot, PowerQuery (enterprise data), PowerView,
spreadsheet controls (compare/inquire)
●
Compliance: create IRM mail, email retention, data loss, prevention, archiving ●
IT controls: group policy, app telemetry, update controls ●
Enterprise voice ●
Support for shared computer activation (RDS) ●
Licensing
Price/user/month $AUD (with annual commitment) $13.20 $19.14
Seat Cap 300 N/A
PC/Mac installs 5 5
Tablet installs 5 5
iOS/Android smartphone 5 5
iPad Apps ● ●
Office 2016 commercial use rights ● ●

8. Business1 Enterprise2
Business
Business
Essentials
Business
Premium
ProPlus F1 E1 E3 E5
Estimated retail price per user per month $AUS (with annual commitment) $13.20 $7.04 $17.49 $19.14 $5.61 $11.22 $29.59 $51.70
Standard
Services
Install Office on up to 5 PCs/Macs + 5 tablets + 5 smartphones per user Business3 Business3 ProPlus4 ProPlus4 ProPlus4
Access to Office apps and documents from all major smartphones and iPad      
OneDrive for Business – 1 TB personal online document storage     2TB   
Office Online – Create/view/edit rights for online versions of core Office apps for
collaborating on documents
       
Sway for Office 3655        
Sites - team collaboration & internal portals (SharePoint)      
Private social networking (Yammer)      
Email - 50 GB email, contacts, shared calendars (Exchange)   Kiosk (2GB)   
Meetings & communications - Web conferencing, IM, video, presence (Skype for Business)     
Advanced
Services
On-premises Active Directory synchronization for single sign on        
Mobile Device Management (MDM) for Office 3656        
Access to equivalent on-premises server workloads (Exchange Server, SharePoint Server,
Skype for Business Server)
  
Office 365 Video / Stream   
Legal compliance & archiving needs for email – archiving, eDiscovery, mailbox hold  
Information protection – message encryption, rights management, data loss prevention  
Enterprise Voice w/Skype for Business (on-prem only)7 
Equivio Analytics for eDiscovery, Secure Attachments and URLs, Access Control 
End User and Organizational Analytics 
Cloud PBX 
PSTN Conferencing 

10. Add-ons are SKUs that can be added to an existing suite or service
*There are no technical blockers for customers to purchase Advanced Security Management, but the usage of ASM can only be achieved if an Office 365 workload is deployed for ASM to monitor.
**Dial-out conferencing capabilities may incur additional per minute consumption charges. Customers can disable these features to avoid additional billing. $24 includes both International and Domestic calling plans.
Domestic only calling plans are available for $12. Tax is included in price in the US and Canada. Service usage limits exist to manage fraud, abuse, excessive use, and maintain service performance. Further details about
these services can be found in our recently published Skype for Business Online PSTN Service Use Terms.
Business Essentials
or
Business Premium
Microsoft 365
Business
Office 365
Enterprise E3
Microsoft 365
Enterprise E3
Office 365
Enterprise E5
Microsoft 365
Enterprise E5
Price
$US
Security
Advanced Threat Protection Add-on Add-on Add-on Add-on Included Included $2
Advanced Security
Management
Add-on Add-on Add-on Add-on Included Included $3
Advanced Compliance Add-on Add-on Add-on Add-on Included Included $8
Threat Intelligence Add-on Add-on Add-on Add-on Included Included $8
Analytics
MyAnalytics Add-on Add-on Add-on Add-on Included Included $4
Power BI Pro Add-on Add-on Add-on Add-on Included Included $10
Voice
PSTN Conferencing Add-on Add-on Add-on Add-on Included Included $4
Cloud PBX N/A N/A Add-on Add-on Included Included $8
PSTN Calling (US Only) N/A N/A
Add-on
Cloud PBX Required
Add-on
Cloud PBX Required
Add-on Add-on $12/$24**
Office 365 premium add-ons

12. Azure purchasing options
Pay As You Go
Zero upfront cost, cancel
anytime (12 month
commitment).
No long-term commitment.
Purchase with credit card.
Pay by the month or
annually.
White Label
Set the price, the terms and
directly bill customers.
Directly provision and
manage subscriptions.
First point of contact for
customers needs.
Purchase through
Distributors.
Direct on
office365.com.au
Cloud Solution Provider
Program
Flexible
Flexibility with Volume
Licensing through a
familiar vehicle for SMBs.
Opportunity for partners to
earn margins, incentives.
Purchase through
Distributors.
Open Licensing
Programs

13. Open
MOSP
Cloud Solution
Provider
• Lowest Barrier of Entry
• Low Accounts Receivable Risks
• No Requirements around “Value
Added” Services
Pay as you Go
• Zero upfront/cancel anytime
Partner of record
• Trailing commissions based on usage
• Reseller billed for client consumption.
• Reseller handles customer billing
cycle.
• Receive product tools to directly
provision, manage and support
customer

15. Information
protection
Identity-driven
security
Managed mobile
productivity
Identity and access
management
Azure Information
Protection Premium P2
Intelligent classification and
encryption for files shared
inside and outside your
organization
(includes all capabilities in P1)
Azure Information
Protection Premium P1
Encryption for all files and
storage locations
Cloud-based file tracking
Microsoft Cloud
App Security
Enterprise-grade visibility,
control, and protection for
your cloud applications
Microsoft Advanced
Threat Analytics
Protection from advanced
targeted attacks leveraging
user and entity behavioral
analytics
Microsoft Intune
Mobile device and app
management to protect
corporate apps and data on
any device
Azure Active Directory
Premium P2
Identity and access
management with advanced
protection for users and
privileged identities
(includes all capabilities in P1)
Azure Active Directory
Premium P1
Secure single sign-on to
cloud and on-premises apps
MFA, conditional access, and
advanced security reporting
EMS
E3
EMS
E5

18. Home
Enables creativity & teamwork
Windows Ink1
Office 365 on Windows2
Faster to done
Cortana3
Microsoft Edge
Integrated for simplicity
Mobile Device Management (MDM)4
◐
Azure Active Directory Join5
Windows Update for Business
Mobile Application Management (MAM)
Windows AutoPilot
Microsoft Store for Business6
Managed User Experience ◐ ◐
Windows Analytics
Resilient File System ◐
Persistent Memory (non-volatile memory modules (NVDIMM) required)
SMB Direct
Dynamic Management7
Microsoft Application Virtualization (App-V)8
Microsoft User Experience Virtualization (UE-V)
Intelligent Security
Windows Hello9
BitLocker10
◔11 ◕12 ◕12 13 13
Windows Information Protection
Windows Defender System Guard14
◐ ◐ ◐ 15 15
Windows Defender Application Guard
Windows Defender Exploit Guard16
◐ ◐ ◐ 17
Windows Defender Application Control
Windows Defender Antivirus ◐ ◐ ◐
Windows Defender Credential Guard18
Windows Defender Advanced Threat Protection (ATP)
Windows10commercial
editioncomparison
Additional offerings available
for Windows IoT and
Education products
Pro Enterprise E3 Enterprise E5Pro for Wks

19. Microsoft 365
Built on foundation of
“Secure Productive Enterprise”
Microsoft 365 Enterprise
NEW
Designedforsmalland midsize
businesses
Microsoft 365 Business

20. Microsoft 365
Microsoft 365
Business
Microsoft 365
Enterprise
Microsoft 365
Education
Microsoft 365E5
Microsoft 365E3
Microsoft 365F1

21. Business Plans Enterprise Plans
Office 365
Business Premium
Microsoft 365
Business
Office 365
Enterprise E3
Microsoft 365
Enterprise E3
Office 365
Enterprise E5
Microsoft 365
Enterprise E5
Estimated retail price per user per month $AUD (with annual commitment) A$17.49 A$28.07 A$29.59 A$49.06 A $51.70 A$89.21
Maximum number of users 300 300 unlimited unlimited unlimited unlimited
STANDARD
SERVICES
Install Office on up to 5 PCs/Macs + 5 tablets + 5 smartphones per user Business Business ProPlus ProPlus ProPlus ProPlus
Exchange, OneDrive, SharePoint, Skype, Microsoft Teams      
Business Apps – Outlook Customer Manager, Bookings, MileIQ1 Business center2,
Listings2, Connections2, Invoicing2
 
ADVANCEDSERVICES
Legal compliance & archiving needs for email – archiving, eDiscovery, mailbox hold    
Information protection – message encryption, rights management, data loss
prevention
   
Advanced Threat Protection, Advanced Security Management, Threat Intelligence,
Advanced Compliance
Add-on Add-on Add-on  
End User and Organizational Analytics (MyAnalytics), PowerBI Pro Add-on Add-on Add-on  
PSTN Conferencing Add-on Add-on Add-on  
Cloud PBX, PSTN Calling4 Add-on Add-on  
Windows: Windows 10 Business (Windows Defender, Store, Cortana Mgmt Controls,
Auto-Install Office apps, Upgrade rights to Windows 10 Pro for 7/8.1 Pro licenses)

Windows: Windows AutoPilot   
EMS: Microsoft Intune, Azure Active Directory Premium P1 3 
Windows: Microsoft Desktop Optimization Package, VDA  
Windows: Enterprise Data Protection, Windows Hello, Credential Guard, Device
Guard, App Locker
 
EMS: Microsoft Advanced Threat Analytics, Azure Information Protection P1  
Windows: Windows Defender Advanced Threat Protection 
EMS: Azure Active Directory Premium P2, Microsoft Cloud App Security, Azure
Information Protection P2

[1] Available in US, UK, Canada
[2] Currently in public preview in US, UK, Canada
[3] Only selected features: App protection for Office mobile apps, MDM for Windows 10 PCs, Selective wipe of company data, AAD Auto-Enroll
[4] Cloud PBX Required
Plan Comparison

22. Microsoft 365 F1 – What’s included
Office 365 F1 Microsoft 365 F1
$5.61 User / Month $14.03 User / Month
Office Applications Office Online • •
Collaboration Services
Business class email (2GB) and calendar on Outlook • •
SharePoint1, Yammer and Groups • •
Instant Messaging, Presence, Meetings and 1:1 HD Video chat / Audio • •
Microsoft Teams Chat-based workspace • •
Content Storage &
Consumption
2GB of cloud storage • •
Enterprise Video Service and Portals • •
Schedule & Task Management Microsoft StaffHub, PowerApps and Flow2
• •
Threat Protection Microsoft Advanced Threat Analytics, Windows Defender Antivirus, Device
Guard3
•
Identity & Access
Management
Azure Active Directory P1, Windows Hello, Credential Guard and Direct Access3
•
Device & App Management
Microsoft Intune •
Windows AutoPilot, Fine Tuned User Experience, and Windows Analytics Device
Health
•
Information Protection Windows Information Protection and BitLocker •1. Cannot be Portal / Site administrators, No Site Mailbox, No Personal Site, Cannot Create Form
2. PowerApps are limited to consumption only, Flow limited to 750 per user per month
3. Not available on Windows 10 Enterprise E3 in S mode.

23. Office Online
Exchange Online K1
SharePoint Online K1
Skype for Business Online Plan 1
Windows Server CAL
Advanced Threat Analytics
Microsoft Intune
Azure Active Directory Premium Plan 1
System Center Configuration Manager
Enterprise E3 functionality:
- management and deployment
- security and identity
- analytics
Office 365 F1 Enterprise Mobility+Security E3 Windows 10 Enterprise E3
Included
Not Included
System Center EndPoint Protection
Azure Info Protection Premium Plan 1
Microsoft Identity Management CAL
Windows Server RMS CAL
Re-imaging rights
Rights to use prior version
Different language version rights
Lower editions rights
LTSB rights
Virtualized instances rights
Core CAL* or Enterprise CAL Equivalent licenses, Hybrid Productivity Server rights*, Office Professional Plus
PowerApps are consumption only
Limited to 750 Flow monthly per user
*For a subset of customer scenarios, limited Core CAL and/or Hybrid Productivity server rights may be obtained via concessions coming February 2018

24. Microsoft 365 Licensing
M365 Business
Office 365 E3
Windows 10
Enterprise E3 per
user
EMS E3
Office 365 Business
Premium
Windows 10
Enterprise E5 per
user
EMS E5
M365 Firstline M365 E3 M365 E5
Office 365 E5Office 365 F1
Windows Pro
EMS SMB1
Windows 10
Enterprise E3
EMS F1
Indicates sold as Standalone
Indicates not sold Standalone

25. Resources
• Office 365 Service Descriptions - https://technet.microsoft.com/en-us/library/office-365-
service-descriptions.aspx
• Office 365 for Business FAQs - https://products.office.com/en-au/business/microsoft-
office-365-frequently-asked-questions
• Office 365 Enterprise plans - https://products.office.com/en-au/business/compare-more-
office-365-for-business-plans
• Plans and pricing - https://products.office.com/en-au/business/compare-more-office-365-
for-business-plans
• Microsoft 365 F1 plans - https://www.microsoft.com/en-us/microsoft-
365/enterprise/firstline
• Enterprise mobility Suite - https://www.microsoft.com/en-au/cloud-platform/enterprise-
mobility-security-pricing

26. CIAOPS Resources
• Blog – http://blog.ciaops.com
• Free SharePoint Training via email – http://bit.ly/cia-gs-spo
• Free Office 365, Azure Administration newsletter – http://bit.ly/cia-o365-tech
• Free Office 365, Azure video tutorials – http://www.youtube.com/directorciaops
• Free documents, presentations, eBooks – http://docs.com/ciaops
• Office 365, Azure, Cloud podcast – http://ciaops.podbean.com
• Office 365, Azure online training courses – http://www.ciaopsacademy.com
• CIAOPS Patron Community – http://www.ciaopspatron.com/
Twitter
@directorcia
Facebook
https://www.facebook.com/ciaops
Email
director@ciaops.com
Skype for Business
admin@ciaops365.com

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