This resume is for David Vaughan, who has over 25 years of experience in hospitality and event management. He has held various roles such as Events and Business Development Manager, Catering Supervisor, and Venue Manager. David has a strong background in client services, project management, and developing innovative solutions. He possesses relevant qualifications in business, hospitality, and first aid.
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1. RESUME
David Vaughan
2 Boyd Court, Sunbury Victoria 3429
Telephone: 0412 126547
Email: dk.vaughan@bigpond.com
Key Skills
• Interpersonal skills
• Function and venue management
• Negotiation skills
• Project management
• Facilities management
• Sales and Marketing
Computer Skills
• Word
• Outlook
• PowerPoint
• CRM (Customer Relationship Management)
• FMS (Financial Management System)
• Pulse (Resource Management)
Relevant Work Table
Year Fulltime Part time Part time Year
2014/15 Black Truffle 2014/15
2013/14 Tresscox Own Business
(Freelance
Hospitalty)
2013/14
2012 2012
2011 Lander &
Rogers
2011
2009/10 Clayton Utz 2009/10
2009 Tresscox 2009
2008 Mallesons Emu Bottom
Homestead
2008
2007 2007
2006 Institute of
Chartered
Accountants
2006
2005 2005
2004 2004
2003 2003
2002 2002
2001 2001
2000 2000
1999 1999
1998 1998
1996 to 97 Own Business 1996 to 97
1994 to 95 Merrill Lynch 1994 to 95
1989 to 93 University Hyatt Hotel ACT 1989 to 93
2.
3. EMPLOYMENT HISTORY
2014 to present – Black Truffle Catering
Position: Events and Business Development
Responsibilities
• Develop a framework for marketing Black Truffle
• Liaise with current and potential clients
• Organise and professionally manage events as required
• Develop the business through creative innovation
• Foster partnerships with venues and clients
Achievements
• Efforts have resulted in favourable marketing outcomes
• Continue to receive positive feedback from managed events
2012 to 2014 – Tresscox Lawyers
Position: Boardroom Supervisor
Responsibilities
• Manage client floor
• Oversee and maintain staff kitchen and breakout areas
• Supervise and guide casual wait staff
• Manage functions
• Provide first class service to clients and staff at all times
• Liaise with senior managers and partners on catered events
• Assist chef / Catering Manager with food preparation
• Control and rotate stock
Additional Roles
• Senior First Aid officer
• Provide some physical maintenance to client floor
Achievements
• Brought an elite standard of service to the firm
• Professionally managed many marquee events at Tresscox
4. 2009 to 2011 – Lander and Rogers Lawyers
Position: Catering Supervisor
Responsibilities
• Manage all catering activities for clients and staff
• Maintain an elite standard of service and catering product
• Source the most cost effective suppliers and providers possible
• Manage permanent and casual staff and provide mentoring and training where
necessary
• Build and maintain a positive culture that is recognised by the partners, clients and
staff
• Supervise and oversee the running of catered functions ensuring that the highest
standard is attained and maintained
Additional Roles
• Senior First Aid officer
• Adviser on catering fit out
• Floor warden
• Charity work – eg. Breakfast Club
Achievements
• Developed innovative booking procedures in view of the limitations posed by an
antiquated system
• Developed the 'Catering Matrix' – to achieve consistency of service and expectation
• Raised the standard for catering and service output
• Provided valuable advice on proposed physical changes to the client floor – which
will be acted on
• Developed a standards and procedures manual, training documents and staff
information briefs
5. 2008 to 2009 – Tresscox Lawyers
Position: Boardroom Supervisor
Responsibilities
• Manage client floor
• Oversee and maintain staff kitchen and breakout areas
• Supervise and guide casual wait staff
• Manage functions
• Provide first class service to clients and staff at all times
• Liaise with senior managers and partners on catered events
• Assist chef / Catering Manager with food preparation
• Control and rotate stock
Additional Roles
• Senior First Aid officer
• Provide some physical maintenance to client floor
Achievements
• Made many improvements in efficiency
• Brought a greater degree of professionalism to the role
6. 2006 to 2008 – Mallesons Stephen Jaques
Position: Team Leader – Wait Team
Responsibilities
• Manage client floor – front of house
• Supervise wait team
• Provide top level service to clients and staff at all times
• Manage functions – breakfasts, lunches, cocktail parties and seminars amongst
others
• Liaise with current and potential suppliers and service providers
• Appraise staff
• Implement cost savings through research and innovation
Additional Roles
• First Aid officer
• Fire Warden
• Develop training and information guidelines for the catering dept.
• Advise Catering Manager where required
Achievements
• Successfully managed and served on many VIP functions (eg Cadbury, NAB,
Telstra)
• Brought about a positive cultural shift in waiting team
• Developed professional procedures manual for the client floor
• Regularly updated training manuals as necessary
7. 1998 to 2006 – The Institute of Chartered Accountants in
Australia (ICAA)
Position: Venue Manager
Responsibilities
• Manage the ICAA Function and Training Centre (FTC)
• Provide exceptional catering services to internal and external clients
• Provide innovative marketing of the Centre to existing and potential clients
• Source the most cost effective suppliers
• Set up and oversee venue arrangements
• Control and monitor room rental revenue
Additional Roles
• Project manager for new venue launch
• Advisor for the new fit out – Catering Kitchen and Function Centre
• Occupational Health and Safety Officer (OH&S)
• Level 2 First Aid Officer
• Fire Warden
Achievements
• Increased rental revenue by 400%
• Significantly enhanced the quality of service to clients
• Introduced innovativer marketing approaches – incentive schemes, introductory
offers and cross marketing
• Changed culture from cost recovery to profit making
• Produced quality marketing briefs, brochures, information kits and reports
• As OH&S officer, organised and coordinated health awareness programs
• Provide sound and educated advice on design and layout of new FTC
• Successfully planned and ran the launch of the new FTC – (awarded employee of
the month)
1996 to 1998 – Freelance Hospitalty
Position: Functions and Events
1994 to 1996 – McIntosh Securities (Merrill Lynch)
Position: Function Co-ordinator
8. PART TIME ACTIVITIES
(Prior to and concurrently with fulltime work)
2004 to 2008 – Emu Bottom Homestead
Position: Bar Manager
1993 to Present – Freelance Hospitality
Positions: Functions, Catering and Events
Responsibilities
• Delivery of Hospitality and Tourism services in the private and corporate sectors,
including:
• Organisation and supervision of events
• Consulting in Hospitality and Tourism
• Setting up events and functions, waiting and catering services
• Food preparation
Achievements
• Forged a solid reputation for the delivery of exceptional customer service
• Ran a successful catering business in partnership in 2003, providing a top quality
product
• Developed and maintained relationships with clients resulting in repeat business
1989 to 1993 – Park Hyatt Canberra
Positions: Banqueting, Room Service, Fine Dining, Bar
9. ADDITIONAL INFORMATION
Qualifications
• Bachelor of Tourism and Marketing – University of Canberra 1992
• Associate Diploma in Business (Hospitality) – Canberra TAFE 1990
• Senior First Aid – Aust Red Cross & St Johns Ambulance 2004, 2007 and 2010
• Occupational Health and Safety Training – In House ICAA 2002
• Student Pilots Licence 1983
• Short Courses:
o Business Writing
o Total Quality Management
o Dealing with Pressure
o Investment in Excellence
o Time Management
o Outlook
Committees
• Total Quality Management (TQM) Committee
• Communication Committee
• OH&S Committee
• Venue Relocation and Launch Committee
• Local Scout Committee
Awards
• Employee awards
• Rotary Youth Leadership Award
• Toastmasters Award
• Outward Bound
Languages
• French (basic)
• Spanish (basic)
• Japanese (basic)
Interests & Activities
• Snow skiing
• Flying (student pilot)
• Sailing
• Tennis
• Gardening
• Regular blood donor
• Volunteer @ 'Breakfast Club'
• First aid 'Trainer' for a junior football club
10. ADDITIONAL INFORMATION
Qualifications
• Bachelor of Tourism and Marketing – University of Canberra 1992
• Associate Diploma in Business (Hospitality) – Canberra TAFE 1990
• Senior First Aid – Aust Red Cross & St Johns Ambulance 2004, 2007 and 2010
• Occupational Health and Safety Training – In House ICAA 2002
• Student Pilots Licence 1983
• Short Courses:
o Business Writing
o Total Quality Management
o Dealing with Pressure
o Investment in Excellence
o Time Management
o Outlook
Committees
• Total Quality Management (TQM) Committee
• Communication Committee
• OH&S Committee
• Venue Relocation and Launch Committee
• Local Scout Committee
Awards
• Employee awards
• Rotary Youth Leadership Award
• Toastmasters Award
• Outward Bound
Languages
• French (basic)
• Spanish (basic)
• Japanese (basic)
Interests & Activities
• Snow skiing
• Flying (student pilot)
• Sailing
• Tennis
• Gardening
• Regular blood donor
• Volunteer @ 'Breakfast Club'
• First aid 'Trainer' for a junior football club