Shannon Comer is seeking a long-term position as a property manager where she can utilize her over 20 years of experience in multi-family housing. She has extensive experience managing properties of various sizes, exceeding goals for occupancy, budgets, and resident satisfaction. Her resume highlights her career history of managing properties in Texas for companies such as Watermarke, LBK Management, Norstar Management, Nolan Real Estate, and Archon Residential.

1. Shannon Comer
3100 Greenway Dr.
Burleson, Texas 76028
Phone 817-726-8671
shannoncomer1970@gmail.com
OBJECTIVE
Seeking a long-term position with a progressive company where my experience, abilities and performance will have a positive
impact on the continual success and growth of the company.
PROFESSIONAL SUMMARY
Industry educated, results driven professional with excellent marketing, customer service and resident retention skills balanced
by strong long-term relationship building abilities. Well versed in property management operations with over 20 years in the
multi-family housing community. Unwavering determination and passionate drive have resulted in exceeding professional and
personal goals.
WORK EXPERIENCE
Watermarke (386 Units) / Comcapp Residential
Fort Worth, TX
Assistant Manager January 2016-Current
• Process daily activities such as: leads, leases, move-in’s, renewals, move-out’s, notices, final account statements, transfers,
etc.
• Process rental payments, bank deposits, collect delinquency and answer resident questions regarding account ledger
• Resolved resident issues and concerns in a timely manner preventing the need for escalation to upper management
• Assisted the Property Manager in effectively managing the community
• Daily, weekly and monthly reporting to upper Management
• Supervised and motivated all leasing consultants
Waterbury Place (76Units) / LBK Management
Arlington, TX February 2014-May 2015
Property Manager
• Assisted in all prospects of property management, including, but not limited to, management, accounting, maintenance
issues, court evictions, legal contracts, rent collections, budget preparation and marketing
• Responsible for all daily Manager, Assistant Manager and leasing consultant duties
• Effectively managed all unit upgrades, as well as exterior property enhancements
• Executive summary reports, monthly variance reports, weekly operations report, month end closeout
• Rent collections, move out walk through for final account statements

2. • Application approvals
• Consistently exceeded budgeted occupancy and leasing goals
Bear Creek (256 Units) & Ash Lane (250 Units) / Norstar Management
Euless, TX January 2013 – May 2013
Multi-Site Property Manager
• Multi-site management – total of 506 units
• Supervise staff of 10 to include maintenance and office personnel
• Currently responsible for property rehab and unit upgrades that includes contractor scheduling, supplies orders, visual
inspections
• Set renewal and current market pricing
• Executive summary reports, monthly variance reports, weekly operations reporting, month end closeout
• Move out walk through for final account statements
• Application approvals
River Park (280 Units) / Nolan Real Estate
Fort Worth, TX 2007-2012
Property Manager
• Motivated and cross-trained staff of 7
• Supervised new construction and rehab of property and vacant units
• Effectively managed Yieldstar daily operations to include new lease pricing, challenging renewal increases, reporting,
and training
• Decreased high resident turn over by implementing an exceptional customer satisfaction program to included weekly
resident activities, referral incentives and creating a sense of community
• Monthly reduced expenses, exceeded budgeted income expectations, as well as occupancy goals of 95% or higher
• Budget preparation, payroll, accounts payable, purchase orders, capital expenses, monthly owner variance reports, and
all other financial operation
• Created and prepared weekly marketing, prospect, and social media tools
• Exceeded corporate expectations by improving performance on a new property acquisition with several challenges such
as occupancy, low resident and employee morale, high expenses and delinquency as well as increased occupancy from 85% to
95% within first 6 months
• Assisted marketing director with the quarterly goals and preparation of company contest board

3. ***Nolan Real Estate purchased Providence in the Park in 2006
Providence in the Park (524 Units) / Archon Residential
Arlington, TX 2001-2007
Property Manager
• Supervised staff of 14 which included maintenance and office personnel
• Implemented new marketing strategies, resident retention program, monthly staff goals and recognition program
• Increased NOI, decreased expenses and delinquencies
• Budget preparation, payroll and accounts payable
• Maintained occupancy of 96%
• Reduced employee turnover
• Supervised rehab project
• Prepared training and presented to all southwest leasing consultants
Heights of City View (323 Units) / Archon Residential
Ft. Worth, TX 1998-2001
Assistant Manager / Manager
• Supervised and cross-trained staff of 6
• Maintained budget
• Designed marketing materials for a new construction property
• Created weekly marketing surveys for area competition
• Prepared monthly financial and owner reports
• Managed new construction
EDUCATION
Martin High School - Arlington, Texas
Texas Tech University - Lubbock, Texas
SKILLS
AMSI, Onesite, Yieldstar, Yardi, Blue-Moon, Gracehill, Tenant Tracker, Microsoft Windows, Microsoft Office, Microsoft
Outlook, Print Shop, Clip Art, Marketing, Training, Property Rehabs and New Construction, Company Due Diligence,
Vaultware, Shopping Competitors, Vendor Relations, Social Media Marketing
AWARDS

4. Highest revenue gain award for southwest district in 2005, Property Manager of the Year for southwest district in 2007 and 2011,
NOI award for southwest district for 1st
, 2nd
and 4th
quarters of 2008