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DAMIAN BRENNAN
Tel: 01635226558
Mobile: 07540 402817
E-mail: Damian.Brennan1@hotmail.co.uk
EMPLOYMENT HISTORY
Date August -2015 Best Western Plus Reading Moat House Hotel Executive Housekeeper
Present
Supervises all housekeeping employees, discharges employees when necessary and take disciplinary actions when policies are not followed.
Plans the work for the housekeeping department and distributes assignments accordingly. Assigns regular duties and special duties for
housekeeping staff. Schedules employees and assigns extra days off according to occupancy forecast. Maintains a time log book of all employees
within the department. Recruit and train new employees. Assigns new employees to work with experienced help. Checks on the work of these
employees occasionally and observes the report made by the supervisors.
Approves all supply requisitions, such as those for spreads and bathroom rugs. Maintains a lost-and-found department and is responsible for all
lost-and-found items. Determines the rightful owner and send correspondences.
Date March-2014 Danes field house Hotel and spa Marlow Buckinghamshire Executive Asst. Housekeeper
April-2015
Duties were to assist the executive housekeeper in running of the housekeeping dept.
This included running of staff organising rotas shift pattern, training of assistant and room attendants also agency staff,
Job role also included the staff training in risk assessment of fire & health safety. COSHH.
Date: January-2011 Holiday Inn Maidenhead Executive Housekeeper
February-2014
As Executive Housekeeper of 200 bedrooms I was responsible for the high cleanliness and attention to detail of all bedrooms and public areas. I
had 4 full time supervisors and 32 members of staff currently in the housekeeping department. The hotel has its own in-house laundry. I was also
responsible for Health and Safety training, including fire, COSHH and DDA training. I was responsible for Duty Management shifts.
Date: February-2001 Oakley Court Hotel Windsor (4* Deluxe Country House Hotel) Executive Housekeeper
Redundant October-2010
As Executive Housekeeper at an exclusive hotel, my main responsibilities are to ensure that all aspects of the housekeeping department are
running smoothly and effectively. The Hotel comprises of 118 deluxe bedrooms all of which are individual and range from River Suites and
Gallery Rooms to Four Poster mansion Rooms. At Present the hotel has just undergone a £2.5 million refurbishment in all of the bedrooms and
corridors, with which I was heavily involved. We also received hotel of the year for 2002, which was a great achievement.
The Housekeeping department consists of: A Deputy Housekeeper, 2 Floor housekeepers, Turn Down’ maids 15 Maids
I have very good communication skills and a good rapport with all members of every age group. I have two main strengths concerning the role I
play in the running of the hotel which I believe are very important. Firstly, I have extremely high standards, which I personally, along with my
staff, always aim to meet or exceed. Secondly, I am very knowledgeable and experienced in the everyday running of a housekeeping department.
I get a great satisfaction when presenting immaculate rooms to the guest and this is something I will always strive to achieve.
Date: September-1999 Regents Park Post House Executive Housekeeper
February-2001
Duties included: 317 Rooms
Planning refurbishment on 6th
Floor
Duty Management shifts with total responsibility for hotel
Training all staff, Introduced new ideas for rooms, Reviewed and implemented standards in rooms
I Left due to substantial travelling to and from work.
Date: May-1997 Forte Post house Hotel Man Manchester Airport Housekeeping Team Manager
September-1999
Responsibilities for the running of 300 bedrooms56 members of staff, Interviewing and recruiting new staff Appraisals
Team Building through meetings and monthly job chats Control wages, Organise Rotas and plan shifts
Operate quality point check-list system for checking rooms, improved standards of cleanliness in rooms through effective training
Plan and organise COSHH training, maintain all training records, Duty Management shifts, fully trained in the reception department
Left due to transfer to Regents Park
Date: June-1995 Country House Hotel Didsbury Deputy Head Housekeeper
May-1997
Responsibilities include interviewing and recruiting new staff, Team Building, Control of Wages, Maintain all training records
Left to go to another company
Date: April-1993 Crown and Anchor Manchester Bar Manager
June-1995
In charge in the Managers absence, Responsible for interviewing, recruiting and training of new staff, Controlled wages, budgets and stock
Left to have a career change
Date: February-1991 - Charter House Hotel Manchester Food Beverage Supervisor
March-1993
Duties included the running of the restaurant, bars, coffee shop and banqueting hall
Maintaining a high standard of professionalism Left the hotel as it was in receivership
Date: April-1987 High Society Reading Function Manager
February-1991
Duties included organising and supervising conferences and administrational functions
Catering for over 2000 clients
Dealing with the budgeting and accounting of functions and carrying out forward planners for forthcoming events
Left due to a move to Manchester
Date: February-1985 Travellers Fare Reading Assistant Manager
-1987
Smooth and effective running of the premises, ensuring that all staff produced a high standard of work. Book-keeping, stock control and budgets.
EDUCATION/QUALIFICATIONS
1976 – 1982 De La Salle Secondary School, Downpatrick
English, Maths, Science, Engineering, Music, Geography, Art
1983 – 1984 Down College of Further Education
City & Guilds 7061 – Level 2 Food Hygiene, Food Practical, Food Theory
1991 Town Hall, St Helen’s Metropolitan Borough Council, Merseyside
Diploma in Typewriting and Book – Keeping
1995 Hopwood Hall College, Rochdale, Lancashire
‘A’ Level History
1998 – 1999 South Trafford College
NVQ D32 – D33 completed
2015 - First aid trained
TQUK Level 2 Emergency first aid at work (QCF)
REFERENCES:
Julia James
Executive Housekeepers
McDonalds Hotels Bath Spa
Bath Wiltshire
Mr Stephen Herron
General Manager
Holiday Inn hotel
Manor Lane, Maidenhead, SL6 2RAM

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DAMIAN BRENNAN

  • 1. DAMIAN BRENNAN Tel: 01635226558 Mobile: 07540 402817 E-mail: Damian.Brennan1@hotmail.co.uk EMPLOYMENT HISTORY Date August -2015 Best Western Plus Reading Moat House Hotel Executive Housekeeper Present Supervises all housekeeping employees, discharges employees when necessary and take disciplinary actions when policies are not followed. Plans the work for the housekeeping department and distributes assignments accordingly. Assigns regular duties and special duties for housekeeping staff. Schedules employees and assigns extra days off according to occupancy forecast. Maintains a time log book of all employees within the department. Recruit and train new employees. Assigns new employees to work with experienced help. Checks on the work of these employees occasionally and observes the report made by the supervisors. Approves all supply requisitions, such as those for spreads and bathroom rugs. Maintains a lost-and-found department and is responsible for all lost-and-found items. Determines the rightful owner and send correspondences. Date March-2014 Danes field house Hotel and spa Marlow Buckinghamshire Executive Asst. Housekeeper April-2015 Duties were to assist the executive housekeeper in running of the housekeeping dept. This included running of staff organising rotas shift pattern, training of assistant and room attendants also agency staff, Job role also included the staff training in risk assessment of fire & health safety. COSHH. Date: January-2011 Holiday Inn Maidenhead Executive Housekeeper February-2014 As Executive Housekeeper of 200 bedrooms I was responsible for the high cleanliness and attention to detail of all bedrooms and public areas. I had 4 full time supervisors and 32 members of staff currently in the housekeeping department. The hotel has its own in-house laundry. I was also responsible for Health and Safety training, including fire, COSHH and DDA training. I was responsible for Duty Management shifts. Date: February-2001 Oakley Court Hotel Windsor (4* Deluxe Country House Hotel) Executive Housekeeper Redundant October-2010 As Executive Housekeeper at an exclusive hotel, my main responsibilities are to ensure that all aspects of the housekeeping department are running smoothly and effectively. The Hotel comprises of 118 deluxe bedrooms all of which are individual and range from River Suites and Gallery Rooms to Four Poster mansion Rooms. At Present the hotel has just undergone a £2.5 million refurbishment in all of the bedrooms and corridors, with which I was heavily involved. We also received hotel of the year for 2002, which was a great achievement. The Housekeeping department consists of: A Deputy Housekeeper, 2 Floor housekeepers, Turn Down’ maids 15 Maids I have very good communication skills and a good rapport with all members of every age group. I have two main strengths concerning the role I play in the running of the hotel which I believe are very important. Firstly, I have extremely high standards, which I personally, along with my staff, always aim to meet or exceed. Secondly, I am very knowledgeable and experienced in the everyday running of a housekeeping department. I get a great satisfaction when presenting immaculate rooms to the guest and this is something I will always strive to achieve. Date: September-1999 Regents Park Post House Executive Housekeeper February-2001 Duties included: 317 Rooms Planning refurbishment on 6th Floor Duty Management shifts with total responsibility for hotel Training all staff, Introduced new ideas for rooms, Reviewed and implemented standards in rooms I Left due to substantial travelling to and from work. Date: May-1997 Forte Post house Hotel Man Manchester Airport Housekeeping Team Manager September-1999 Responsibilities for the running of 300 bedrooms56 members of staff, Interviewing and recruiting new staff Appraisals Team Building through meetings and monthly job chats Control wages, Organise Rotas and plan shifts Operate quality point check-list system for checking rooms, improved standards of cleanliness in rooms through effective training Plan and organise COSHH training, maintain all training records, Duty Management shifts, fully trained in the reception department Left due to transfer to Regents Park
  • 2. Date: June-1995 Country House Hotel Didsbury Deputy Head Housekeeper May-1997 Responsibilities include interviewing and recruiting new staff, Team Building, Control of Wages, Maintain all training records Left to go to another company Date: April-1993 Crown and Anchor Manchester Bar Manager June-1995 In charge in the Managers absence, Responsible for interviewing, recruiting and training of new staff, Controlled wages, budgets and stock Left to have a career change Date: February-1991 - Charter House Hotel Manchester Food Beverage Supervisor March-1993 Duties included the running of the restaurant, bars, coffee shop and banqueting hall Maintaining a high standard of professionalism Left the hotel as it was in receivership Date: April-1987 High Society Reading Function Manager February-1991 Duties included organising and supervising conferences and administrational functions Catering for over 2000 clients Dealing with the budgeting and accounting of functions and carrying out forward planners for forthcoming events Left due to a move to Manchester Date: February-1985 Travellers Fare Reading Assistant Manager -1987 Smooth and effective running of the premises, ensuring that all staff produced a high standard of work. Book-keeping, stock control and budgets. EDUCATION/QUALIFICATIONS 1976 – 1982 De La Salle Secondary School, Downpatrick English, Maths, Science, Engineering, Music, Geography, Art 1983 – 1984 Down College of Further Education City & Guilds 7061 – Level 2 Food Hygiene, Food Practical, Food Theory 1991 Town Hall, St Helen’s Metropolitan Borough Council, Merseyside Diploma in Typewriting and Book – Keeping 1995 Hopwood Hall College, Rochdale, Lancashire ‘A’ Level History 1998 – 1999 South Trafford College NVQ D32 – D33 completed 2015 - First aid trained TQUK Level 2 Emergency first aid at work (QCF) REFERENCES: Julia James Executive Housekeepers McDonalds Hotels Bath Spa Bath Wiltshire Mr Stephen Herron General Manager Holiday Inn hotel Manor Lane, Maidenhead, SL6 2RAM