1. Cheryl Ann Cowart
cheryl.cowart1@gmail.com
Administrative Management
Overview More than sixteen years working for and managing restaurant and bar establishments in up and
coming neighborhoods. Recognized for delivering unparalleled customer service. A verifiable track
record of success backed by impeccable references. Areas of expertise include:
• Exceptional Customer Service
• Execute Events to Generate Revenue
• Employee Management
• New Location Start-Up Management
• Develop Short and Long Term Goals
• New Product Introduction
• Budgeting/Record Keeping
• Problem Solving
• Inventory and Pricing Controls
• Computer/POS Systems
Employment
Regions Bank, LA
Teller DECEMBER 2013 – November 2014
• Customer Service
• Highly Organized
• Communication Skills
• Work with money transactions
• Computer Skills
TIMES GRILL, LA
FOH/BAR MANAGER JUNE 2006 – JANUARY 2013
• Employee Management
• Maintain HR Files and Reports
• Inventory and Price Controls
• Budgeting/Forecasting
• Initiate Training Manuel and Train Managers
• Execute and Transition “Rewrite” of POS System
• Handled Distributing, Ordering and Stocking of Restaurant and Bar
• Maintained Bar With a Consecutive Average Bar Cost of 35%
• Trained In All Areas Of BOH
• Event Planning
• Responsible for Opening and Closing Restaurant
• Greatest Responsibility Customer Service
SUNSET GRILL, LA
OPENING and CLOSING BARTENDER JANUARY 2002 – MAY 2005
• Customer Service
• Maintained All Areas of Indoor and Outdoor Bar
• Maintained A Sanitary and Aesthetically Pleasing Environment
BILLY BLUES, TX
OFFICE MANAGER MAY 2000 – JANUARY 2001
• Employee Management and Payroll
• Maintain A/P and A/R
• Event Planning
• Customer Service
HOOTERS, TX
WAITRESS JANUARY 1996 – JULY 1998
• Customer Service
• Prepare Employee Schedules
• Maintained A Sanitary and Aesthetically Pleasing Environment
2. Cheryl Ann Cowart
2
CLIFFS, TX
ASSISTANT RESTAURANT MANAGER JANUARY 1996 – JULY 1998
• Responsible For Opening and Closing Establishment
• Prepare Employee Schedules
• Maintain A/P and A/R
• Handled Ordering and Stocking of Restaurant Establishment
• Inventory and Price Controls
• Customer Service
Education DELGADO COMMUNITY COLLEGE 2006-2008
WHARTON Jr. COLLEGE 1996-2000
ASSOCIATES OF APPLIED SCIENCE - HOSPITALITY MANAGEMENT
• Budgeting/Record Keeping
• Time Management
• Job Knowledge
• Inventory and Price Control
Skills Computer Skill Set:
• POS System Micros 3and5
• Compete (Payroll)
• Microsoft Office
Personal Enjoy and Active In:
• Boating
• Travel
• Music
References and Supporting Documentation Furnished Upon Request