Planning to Succeed by Mo Davies, CFRE Mo Davies & Associates
Planning “ Thinking ahead, thinking always of trying to do more, brings a state of mind in which nothing seems impossible.”  Henry Ford
A Plan Diverse Cost-effective Time-efficient Reflects needs Volunteer requirements Staff time needed Upfront money
Strategy An organized response to the environment, based upon a particular set of goals, that seeks optimal benefits to the organization members and clients by building on strengths and/or building up weaknesses in order to pursue the greatest possible advantage of opportunities.”  Tom Shuler
Fundraising Context Competition-need to “stand out” Privacy legislation Harder to recruit volunteers Greater demand -fewer resources More sophisticated donors-want to see concrete results from their donations Corp. employee “involvement” Government changing priorities
Why People will Give to your Organization They were asked in the right way Connections Mission Credibility Accountability Cost-effectiveness Results Keeping commitments/promises Your case for support
Why People Will Give (cont'd To make a difference Good feeling Family tradition For success They owe Personal experiences/similar interests Prestige Moral or religious obligation Tax Receipt
Developing a Philanthropic Culture EVERYONE has to be aware of plans and has to understand the need Board training in roles and responsibilities and basic concepts Support as able Receptionists can answer basic questions Internal updates-communication High priority on Board agenda Other?
Building Credibility Clear Mandate Mission, Vision Core Values Solid Track Record consistently delivers the goods! Financial Accountability Volunteers Board & Operational Standards Code of Ethics Privacy Policies Donor/Client Bill of Rights Effective Communications “ Brand” Value recognition
Why Plans Fail Did not involve key stakeholders Was over/under optimistic Did not put in writing Lack of commitment Lack of action plan (concepts only) Lack of positioning/brand Lack of understanding of the market Lack of contingency plans
Planning Process I Internal Audit evaluate fundraising to date do analysis of returns what is working , what needs “repair’, what needs to be dropped. review materials including case statement
Audit (cont’d) Interview clients,Board,staff,volunteers why do they work, volunteer, give SWOT  ideas Interview donors why do they give to you do you communicate with them well enough do you recognize them well enough etc
External Assessment External Assessment other organizations, fundraisers trends, economy in your community
What’s the Money For? Ongoing programs? Expanding/enhancing current programs New programs?  For current or new audiences? What if you have too many reasons to try and raise money  ?  How do you rank them?
Goals and Objectives What are your financial goals? Are they realistic? Designated or undesignated Timing -when do you need the money by? Raise awareness? Others?
Constraints and Capabilities Staff time Number of volunteers Connections Image/profile Upfront money available Competition Technology
Choose a Mix of Techniques Based on: constraints and capabilities goals and objectives income projections future growth cost-effectiveness risk  (highest for new programs for new markets) repeatability (special events)
Cost to Raise a Dollar Face-to-face   10-20 cents Direct Mail renewal   20 cents Direct mail -prospecting  90-1.25 cents Special events   50 cents Corporations   20 cents Foundations   20 cents Products   35 cents Planned Giving   25 cents Gaming   23 cents
Mailings - Pros Cost-effective Time-efficient Repeat requests Fairly personal Measurable Education element Good for small/mid level donors Growth possible Segmentation leads to more personalization Can be used for “political” work (un)designated money Can test   Fairly quick response
Mailings - Cons Low response rate Need upfront money Increasingly competitive Donor fatigue Cost ratios going up Potential mail strikes United Way organizations need to watch timing
Personal Solicitation - Pros High success rate Cost-effective Dollar raised per hour is high Raise large gifts Most personal Most under-utilized method Growth is there Get loyal donors Good way to involve volunteers Can be designated or undesignated Can upgrade donors
Personal Solicitation - Cons Takes time to develop relationships Well-trained volunteers Well-developed kit Time to develop list of prospects Staff time upfront to develop kits, train and so on
Foundations Pros Cost-effective Time-efficient Operating, project, programme funds Can get large gifts Mostly clear guidelines Cons A few may not fund United Way orgs Deadlines may not coincide with yours Response time may be long
Special Events - Pros Fun Potential new donors  May increase public awareness Can target donors Mobilizes volunteers Ways to find new volunteers Source of undesignated money Can raise money Opportunities for sponsorships
Special Events - Cons VERY labour intensive Not cost-effective - 50 cent dollar Risks Profit/person hour small Lots of planning Can lose money UW members may have restrictions
Develop a list of Prospects Target  prospective foundations, corporations, individuals, service clubs etc
Connections Exercise Conduct with Board, other volunteers staff Find out who knows whom where  (6 degrees of separation)
Review and Revise Goals and Objectives You may need to revise your financial goals once you determine your connectivity.
Develop Case for  Support Background Positioning Clients Statistics Impact Achievements Services Need Goal Specific ask Making gifts WIIFM
Roles and Responsibilities Identify Board role Executive Director’s role Fundraising staff role What volunteers committee are needed? working advisory
Develop Materials Newsletter(s) Accountability Report Canvass kits Website info etc
Policies and Procedures Privacy Recognition and Stewardship Donor Bill of Rights AFP Standards of Practice and Ethical Principles Gift acceptance Receipting  etc
Recognition/Stewardship Standing out from the crowd Call/write and say thanks Welcome package Progress reports E-mail bulletins ‘ Public recognition’-listing, naming Ask for their advice/input Appreciation  “night”
Budget Revenue projections and expenses Monthly/ quarterly breakdown (s)
Action Plan Chart with details of task timelines responsibilities (deliverables)
Evaluation Evaluate and the cycle begins again
Double Check Is your plan: Diverse Cost-effective Time-efficient Reflecting your needs Appropriate for you volunteer power Appropriate for the time your staff has “ Easy” on upfront money

planning_workshop

  • 1.
    Planning to Succeedby Mo Davies, CFRE Mo Davies & Associates
  • 2.
    Planning “ Thinkingahead, thinking always of trying to do more, brings a state of mind in which nothing seems impossible.” Henry Ford
  • 3.
    A Plan DiverseCost-effective Time-efficient Reflects needs Volunteer requirements Staff time needed Upfront money
  • 4.
    Strategy An organizedresponse to the environment, based upon a particular set of goals, that seeks optimal benefits to the organization members and clients by building on strengths and/or building up weaknesses in order to pursue the greatest possible advantage of opportunities.” Tom Shuler
  • 5.
    Fundraising Context Competition-needto “stand out” Privacy legislation Harder to recruit volunteers Greater demand -fewer resources More sophisticated donors-want to see concrete results from their donations Corp. employee “involvement” Government changing priorities
  • 6.
    Why People willGive to your Organization They were asked in the right way Connections Mission Credibility Accountability Cost-effectiveness Results Keeping commitments/promises Your case for support
  • 7.
    Why People WillGive (cont'd To make a difference Good feeling Family tradition For success They owe Personal experiences/similar interests Prestige Moral or religious obligation Tax Receipt
  • 8.
    Developing a PhilanthropicCulture EVERYONE has to be aware of plans and has to understand the need Board training in roles and responsibilities and basic concepts Support as able Receptionists can answer basic questions Internal updates-communication High priority on Board agenda Other?
  • 9.
    Building Credibility ClearMandate Mission, Vision Core Values Solid Track Record consistently delivers the goods! Financial Accountability Volunteers Board & Operational Standards Code of Ethics Privacy Policies Donor/Client Bill of Rights Effective Communications “ Brand” Value recognition
  • 10.
    Why Plans FailDid not involve key stakeholders Was over/under optimistic Did not put in writing Lack of commitment Lack of action plan (concepts only) Lack of positioning/brand Lack of understanding of the market Lack of contingency plans
  • 11.
    Planning Process IInternal Audit evaluate fundraising to date do analysis of returns what is working , what needs “repair’, what needs to be dropped. review materials including case statement
  • 12.
    Audit (cont’d) Interviewclients,Board,staff,volunteers why do they work, volunteer, give SWOT ideas Interview donors why do they give to you do you communicate with them well enough do you recognize them well enough etc
  • 13.
    External Assessment ExternalAssessment other organizations, fundraisers trends, economy in your community
  • 14.
    What’s the MoneyFor? Ongoing programs? Expanding/enhancing current programs New programs? For current or new audiences? What if you have too many reasons to try and raise money ? How do you rank them?
  • 15.
    Goals and ObjectivesWhat are your financial goals? Are they realistic? Designated or undesignated Timing -when do you need the money by? Raise awareness? Others?
  • 16.
    Constraints and CapabilitiesStaff time Number of volunteers Connections Image/profile Upfront money available Competition Technology
  • 17.
    Choose a Mixof Techniques Based on: constraints and capabilities goals and objectives income projections future growth cost-effectiveness risk (highest for new programs for new markets) repeatability (special events)
  • 18.
    Cost to Raisea Dollar Face-to-face 10-20 cents Direct Mail renewal 20 cents Direct mail -prospecting 90-1.25 cents Special events 50 cents Corporations 20 cents Foundations 20 cents Products 35 cents Planned Giving 25 cents Gaming 23 cents
  • 19.
    Mailings - ProsCost-effective Time-efficient Repeat requests Fairly personal Measurable Education element Good for small/mid level donors Growth possible Segmentation leads to more personalization Can be used for “political” work (un)designated money Can test Fairly quick response
  • 20.
    Mailings - ConsLow response rate Need upfront money Increasingly competitive Donor fatigue Cost ratios going up Potential mail strikes United Way organizations need to watch timing
  • 21.
    Personal Solicitation -Pros High success rate Cost-effective Dollar raised per hour is high Raise large gifts Most personal Most under-utilized method Growth is there Get loyal donors Good way to involve volunteers Can be designated or undesignated Can upgrade donors
  • 22.
    Personal Solicitation -Cons Takes time to develop relationships Well-trained volunteers Well-developed kit Time to develop list of prospects Staff time upfront to develop kits, train and so on
  • 23.
    Foundations Pros Cost-effectiveTime-efficient Operating, project, programme funds Can get large gifts Mostly clear guidelines Cons A few may not fund United Way orgs Deadlines may not coincide with yours Response time may be long
  • 24.
    Special Events -Pros Fun Potential new donors May increase public awareness Can target donors Mobilizes volunteers Ways to find new volunteers Source of undesignated money Can raise money Opportunities for sponsorships
  • 25.
    Special Events -Cons VERY labour intensive Not cost-effective - 50 cent dollar Risks Profit/person hour small Lots of planning Can lose money UW members may have restrictions
  • 26.
    Develop a listof Prospects Target prospective foundations, corporations, individuals, service clubs etc
  • 27.
    Connections Exercise Conductwith Board, other volunteers staff Find out who knows whom where (6 degrees of separation)
  • 28.
    Review and ReviseGoals and Objectives You may need to revise your financial goals once you determine your connectivity.
  • 29.
    Develop Case for Support Background Positioning Clients Statistics Impact Achievements Services Need Goal Specific ask Making gifts WIIFM
  • 30.
    Roles and ResponsibilitiesIdentify Board role Executive Director’s role Fundraising staff role What volunteers committee are needed? working advisory
  • 31.
    Develop Materials Newsletter(s)Accountability Report Canvass kits Website info etc
  • 32.
    Policies and ProceduresPrivacy Recognition and Stewardship Donor Bill of Rights AFP Standards of Practice and Ethical Principles Gift acceptance Receipting etc
  • 33.
    Recognition/Stewardship Standing outfrom the crowd Call/write and say thanks Welcome package Progress reports E-mail bulletins ‘ Public recognition’-listing, naming Ask for their advice/input Appreciation “night”
  • 34.
    Budget Revenue projectionsand expenses Monthly/ quarterly breakdown (s)
  • 35.
    Action Plan Chartwith details of task timelines responsibilities (deliverables)
  • 36.
    Evaluation Evaluate andthe cycle begins again
  • 37.
    Double Check Isyour plan: Diverse Cost-effective Time-efficient Reflecting your needs Appropriate for you volunteer power Appropriate for the time your staff has “ Easy” on upfront money