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Similar to Growing Your Volunteer Program
Growing Your Volunteer Program
- 1. Growing Your Program Engaging Volunteers as a Solution The presentation will begin momentarily Please be certain that you have computer speakers or use the dial-in number for your phone then enter the access code followed by the #. Presenter: Sandra Miller saltzmiller@gmail.com 1
- 2. Michigan Community ServiceCommission, Michigan Nonprofit Association, Volunteer Centers of Michigan, Michigan Campus Compact, and The LEAGUE Michigan, with support from the Connect Michigan Alliance Endowment Fund and the Corporation for National and Community Service, are proud to support the Engage! Volunteer Management training. www.mnaonline.org www.mivolunteers.org www.michigan.gov/mcsc 2
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- 4. Charting The Course Statisgram mduple5 4
- 5. The Rationale Create aCommon Understanding 5
- 6. Changing Expectations • Funders • Evidence-based • Increased Need • Legislators • Increased • Volunteers Competition • Community • Changing Expectations 6
- 7. “Grantmakers, government, business,and nonprofits have to work together to increase awareness and support for volunteer resources, management. In turn, the nonprofit sector must develop better ways to assess and report the impact of volunteer services. . .” UPS/United Way ―A Guide To Investing in Volunteer Resources Management-- Improving Your Philanthropic Portfolio‖ 7
- 8. Reimaginingservice.org ―National Core CapacityAssessment Tool Dataset—Research Summary‖, TCC Group (Dec. 2009) 8
- 9. Supports Strategic Plan Enables Increased Service Delivery Strong Volunteer Management Lays the Foundation Reimaginingservice.org 9
- 10. The Cost ofA Volunteer, The Grantmaker Forum on Community and National Service Because of changing demographics and expectations among those who volunteer, organizations are compelled to invest more time and money in the recruitment, training and retention of 21st volunteers. . .‖ 10
- 11. POLL Does your organizationmake the investment ? Implement clear goals and strategies Measure and communicate impact Train volunteers Offer volunteers opportunity for input Train staff 11
- 12. Making The Investment Generating Buy-In, Creating Strategies 12
- 13. 9 Steps • Revisityour organization’s mission. • Develop a case statement • Gather Ideas—Conduct a Needs Assessment • Develop the opportunities • Determine the structure & program design • Develop the resources • Address risk management & legal issues • Develop effective volunteer management policies and procedures. • Start small—pilot, reevaluate 13
- 14. Volunteers Serve YourMission – What are you trying to accomplish? – How do volunteers fit? – How could volunteers best generate impact? – How can volunteers help meet program goals? 14
- 15. The Case Statement • Demonstrates the value of the program A written statement that explains the object for • Provides structure which anything exists or and focus for is done or is made. activities • Used in outreach activities— letterhead, recruitme nt, etc 15
- 16. Examples Those who carefor seriously ill children often suffer from the fall out-- divorce, alcoholism, drug abuse, depression. Volunteers who serve with our organization help strengthen and extend our ability to support and strengthen families with children suffering from a variety of illnesses and injuries. The ___ mobilizes volunteers to collect and distribute food to those in need as well as to provide effective education and support to promote healthy eating. 16
- 17. The Needs Assessment MAKING ENGAGEMENT STRATEGIC 17
- 18. POLL Does your organization Include volunteer engagement in the strategic planning process Utilize a case statement Implement specific strategies for engagement Include a variety of stakeholders in the planning process? 18
- 19. Assessing Program Needs(Mencer, J.) /www.floridaliteracy.org/toolkitfiles/Assessing.pdf 19
- 20. Measure & Evaluate Assessing Program Needs (Mencer, J.) /www.floridaliteracy.org/toolkitfiles/Assessing.pdf 20
- 21. PURPOSE • Identify wherevolunteers should be placed • Identify where volunteers are no longer needed • Identify ways volunteers can increase staff efficiency • Implement effective practices • Create staff buy-in 21
- 22. The Process Interviews Surveys Focus/Advisory Groups EXAMPLE: Jffixler.com Tools & Templates—Needs Assessment http://www.jffixler.com/files/Needs_Assessment_1.pdf 22
- 23. Consider Corporate Culture Interviews SWOT/Brainstorm Clients Survey Current Focus Group Volunteers Large Group Staff 23
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- 26. Review Resources – ResourcePage--Examples – SWOT Analysis/TOWS • Activity • Templates • Examples – Fact Sheet 26
- 27. POLL How does yourorganization seek input? Interviews Surveys Focus Groups SWOT Analysis 27
- 28. PROGRAM DESIGN Goals Objectives Strategies 28
- 29. Starts with the VolunteerPosition Description(s) Identify Supervision Develop a Recruitment Plan Identify the ―On-boarding‖ Process 29
- 30. DEVELOP RESOURCES Fund Development Budget Staff Responsibilities Staff Training Space & Materials 30
- 31.
- 32. Five Elements ofVolunteer Management Recruiting FINALLY. . . Communicate policies •Volunteer Handbook •Volunteer Orientation Screening & Recognition Interview Train Staff PLANNING & MEASURING Supervision & Orientation & Evaluation Training 32
- 33. Identify Legal Issues Youth Liability Equal Opportunity Risk Management Safety Vulnerable Populations Confidentiality 33
- 34.
- 35. Involve committed and enthusiastic staff & volunteers Look for quick successes Identify high impact opportunities Communicate success—Tell the story START SMALL 35
- 36. BUILD ON THESUCCESS Color Run, Grand Rapids 2012, mLive 36
- 37. THANK YOU Please respondto the evaluation that you will receive by email. Your input is valuable November— Volunteer Recruitment 37
Editor's Notes
- #3 Partner Language:Michigan Community Service Commission, Michigan Nonprofit Association, Volunteer Centers of Michigan, Michigan Campus Compact, and The LEAGUE Michigan, with support from the Connect Michigan Alliance Endowment Fund and the Corporation for National and Community Service, are proud to support the Engage! Volunteer Management training.Boiler Plate:The Volunteer Centers of Michigan is a statewide network of 31 local Volunteer Centers serving 58 Michigan counties, working to strengthen, develop and connect volunteer centers throughout the state.Michigan Nonprofit Association increases the capacity of Michigan’s nonprofits to serve, strengthen and transform communities. With nearly 1,000 members, MNA serves as a statewide network for the sector, a resource center on effective management practices, and as an advocate for the nonprofit community.
- #10 The foundation for increased capacity and stability begins with strong volunteer management which means staffing and policies and procedures. This management fosters increased services which serves the organization’s mission.
- #11 Effective organizations recruit volunteers to serve a greater variation of roles including skilled volunteers, team leaders, virtual volunteers, corporate partners, etc. Thus, the greater investment. Service enterprises think beyond traditional roles of such as clerical type of duties and the very basic manual labor positions common to volunteer engagement.
- #12 As organizations evaluation their program some of the effective practices requiring staff consideration and time include clear goals and strategies, measurements of effectiveness and impact, training for staff and volunteers, and input from current volunteers.
- #14 There are 9 basic steps in the development of a volunteer program. These 8 steps can actually be summarized in 3 words—prepare, plan, pilot. The most important is to identify the roles volunteers will play in the organization and to insure that all staff and board understand the importance and relevance of the program.
- #17 Case statements can range from a few sentences to a few paragraphs.
- #22 A needs assessment begins to identify what might be added, done better, or more with volunteer time and skills.
- #24 Examples—Jffixler—brainstorm/focus group activity.
- #33 Include staff and current volunteers to develop policies and procedures related to each of the elements in effective volunteer management. Volunteer Centers of Michigan will provide additional information and training related to each of the 5 elements.