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By
Dr. H.S. ABZAL BASHA, M.B.A., Ph.D., L.L.B.
Assistant Professor,
Department of Management Studies,
G. Pullaiah College of Engineering & Technology,
Kurnool.
Introduction to Organisation
Process
Unit-V
Organization
2
Organization refers to a social group
designed to achieve certain goals.
Organization involves creating a structure of
relationships among people working for the
desired results. It refers to the institutions
wherein the management functions are
performed.
“Organisations are intricate human
strategies designed to achieve certain
objectives.”
Organising
3
Organising aims at creating a structure of
relationships. Organising is one of the
functions of management. It is the means
to achieve the plans. The ultimate result of
organising is organisation.
“Organising is the process of identifying and
grouping the work to be performed,
delegating authority and responsibility and
establishing relationships for the purpose of
enabling people to work effectively together
in accomplishing objectives”.
4
5
Steps in Organising Process
6
1. Determination of objectives, strategies, plans and policies:
Objectives should be clear and precise, because the entire
organization is to be built around the objectives of the enterprises.
2. Determination of activities: Determine activities needed to execute
these plans and policies and accomplish the objectives. The work load
is broken into component activities that are to be performed by all
the employees. The activities are so split to determine the job which
can be performed by an individual.
3. Separation and grouping of activities: To attain the benefits of
specialization and division of labour, every company, will separate its
activities on the basis of primary functions like finance, engineering,
purchasing, production, sales and industrial relations. All the similar
or directly related activities are grouped together in the form of
departments.
7
4. Delegation of authority: Authority is necessary for the performance of the job
and therefore authority is delegated to the subordinates for enabling them to
carry out their work smoothly and efficiently.
5. Delegation of responsibility: Responsibility may be described as the obligation
and accountability for the performance of delegated duties. A superior is always
accountable for the acts of his subordinate.
6. Establish inter-relationships: The grouped activities are placed in the overall
organization structure at appropriate level. It is necessary to integrate or group
these of activities through.
a. Authority relationship horizontally, vertically and diagonally.
b. Organized information or communication system i.e., with the help of
effective coordination and communication.
7. Physical facilities and proper environment: Physical facilities means provide
machinery, tools equipments, infrastructure etc, environment means provide
proper lighting, ventilation, heating, cooling arrangement at the work place,
reasonable hours of work, safety devices, job security etc
Principles For Creating/ Designing
Organisations
8
1. Principle of unity of objectives
2. Principles of organizational efficiency/ Cost effective Operations
3. Span of control principle
4. Principle of specialization
5. Principle of parity of authority and responsibility
6. Principle of unity of command
7. Principle of exception
8. Principle of Flexibility
9. Principle of continuity
Types of Organizations
9
The traditional organizations also known as
mechanistic organizations are classified on
the basis of authority relationships as
follows:
1. Line organization or Military
organization or Scalar organization
2. Line and Staff organization
3. Functional organization
4. Committee organization
5. Matrix organization
Line Organization Structure
10
Line organization or Military organization or
Scalar organization: It is said to be the oldest
and most traditional type of organization, which
is widely used even today.
This is called line organization because managers
in this organization have direct responsibility for
the results.
Line organization
11
drafzalmba@gpcet.ac.in
12
Merits Demerits
1.It is simple to
understand.
2.It is flexible.
3.It facilitates quick
decisions and prompt
actions.
1.There is no scope for
specialization.
2.There is more scope for
favoritism.
3.It is likely that the line
manager is over
burdened with all tasks.
Line and Staff organization Structure
13
drafzalmba@gpcet.ac.in
Line and Staff organization: In this organization, we
have both line managers and staff managers. Staff
managers support the functions of the line managers.
The staff managers are specially appointed to give
advice, suggest, or assist the line managers in their day
to day matters.
Eg. A software engineer appointed in a private
company is responsible to design software, Here, is a
line manager. If he joins the bank as a technical advisor
then he acts as staff manager.
Line and Staff organization
14
drafzalmba@gpcet.ac.in
15
Merits Demerits
1.It enhances quality of
decisions.
2.There is greater
scope for
advancement.
3.It relieves the line
managers.
1.It may create conflicts
between line and staff
managers.
2.Staff suggestions are
seldom implemented.
3.It is expensive to have both
staff and line managers.
Functional organization Structure
drafzalmba@gpcet.ac.in
16
Functional organization: F.W. Taylor suggested
functional organization.
Taylor observed that one single foremen was
overburdened with all the operations such as task
setting, time recording, quality inspection,
disciplinary jobs and so on.
Hence, the planning and control functions are
divided to ensure division of work.
Functional organization
17
drafzalmba@gpcet.ac.in
18
Merits Demerits
1.Planned specialization.
2.Separates activities
related to planning and
control function.
3.Offers clear career
paths for functional
specialists.
1.Very costly.
2.Calls for more
coordination
3.Less appropriate when
an organization
diversifies.
Committee organization Structure
drafzalmba@gpcet.ac.in
19
Committee organization: A committee is formed
when two or more persons are appointed to work
as a team to arrive at a decision on the matters
referred to it. It is intended to utilize the
knowledge, skills, and experiences of all the
concerned parties.
Particularly, in large organizations, problems are
too big to be handled by one single expert.
Committee organization
20
drafzalmba@gpcet.ac.in
21
Merits Demerits
1. It pools up the organizational
resources in terms of knowledge
skills and experiences.
2. It yields good results if the
committee is headed by
taskmaster like chairman and
time bound in terms of decision-
making.
3. It minimizes the fear of too much
authority vested in one person.
1. Responsibility of decisions
cannot be fixed on a particular
person.
2. It calls for high degree of
coordination.
3. It involved high cost in terms of
time and money.
Matrix organization Structure
drafzalmba@gpcet.ac.in
22
Matrix organization: This is also called as project
organization. It is a combination of all relationships in the
organization in vertical, horizontal and diagonal.
It is mostly used in complex projects. It provides a high
degree of operational freedom, flexibility and adoptability
for both the line and staff managers in performing their
respective roles.
The main objective of matrix organization is to secure a
higher degree of coordination than what is possible from
the conventional organizational structure as the line and
staff.
Matrix organization
23
drafzalmba@gpcet.ac.in
24
Merits Demerits
1.It offers operational
freedom and
flexibility.
2.It seeks to optimize
the utilization of
resources.
3.It focuses on results.
1.It calls for greater
degree of coordination.
2.It violates unity of
command principle.
3.Employees may find it
frustrating to work with
two bosses.
Organic Structures
25
•Virtual Organization
•Cellular Organization
•Team Organization
•Boundary less Organization
•Inverted Pyramid
Organization
drafzalmba@gpcet.ac.in
26
27

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Organizing Process

  • 1. By Dr. H.S. ABZAL BASHA, M.B.A., Ph.D., L.L.B. Assistant Professor, Department of Management Studies, G. Pullaiah College of Engineering & Technology, Kurnool. Introduction to Organisation Process Unit-V
  • 2. Organization 2 Organization refers to a social group designed to achieve certain goals. Organization involves creating a structure of relationships among people working for the desired results. It refers to the institutions wherein the management functions are performed. “Organisations are intricate human strategies designed to achieve certain objectives.”
  • 3. Organising 3 Organising aims at creating a structure of relationships. Organising is one of the functions of management. It is the means to achieve the plans. The ultimate result of organising is organisation. “Organising is the process of identifying and grouping the work to be performed, delegating authority and responsibility and establishing relationships for the purpose of enabling people to work effectively together in accomplishing objectives”.
  • 4. 4
  • 5. 5
  • 6. Steps in Organising Process 6 1. Determination of objectives, strategies, plans and policies: Objectives should be clear and precise, because the entire organization is to be built around the objectives of the enterprises. 2. Determination of activities: Determine activities needed to execute these plans and policies and accomplish the objectives. The work load is broken into component activities that are to be performed by all the employees. The activities are so split to determine the job which can be performed by an individual. 3. Separation and grouping of activities: To attain the benefits of specialization and division of labour, every company, will separate its activities on the basis of primary functions like finance, engineering, purchasing, production, sales and industrial relations. All the similar or directly related activities are grouped together in the form of departments.
  • 7. 7 4. Delegation of authority: Authority is necessary for the performance of the job and therefore authority is delegated to the subordinates for enabling them to carry out their work smoothly and efficiently. 5. Delegation of responsibility: Responsibility may be described as the obligation and accountability for the performance of delegated duties. A superior is always accountable for the acts of his subordinate. 6. Establish inter-relationships: The grouped activities are placed in the overall organization structure at appropriate level. It is necessary to integrate or group these of activities through. a. Authority relationship horizontally, vertically and diagonally. b. Organized information or communication system i.e., with the help of effective coordination and communication. 7. Physical facilities and proper environment: Physical facilities means provide machinery, tools equipments, infrastructure etc, environment means provide proper lighting, ventilation, heating, cooling arrangement at the work place, reasonable hours of work, safety devices, job security etc
  • 8. Principles For Creating/ Designing Organisations 8 1. Principle of unity of objectives 2. Principles of organizational efficiency/ Cost effective Operations 3. Span of control principle 4. Principle of specialization 5. Principle of parity of authority and responsibility 6. Principle of unity of command 7. Principle of exception 8. Principle of Flexibility 9. Principle of continuity
  • 9. Types of Organizations 9 The traditional organizations also known as mechanistic organizations are classified on the basis of authority relationships as follows: 1. Line organization or Military organization or Scalar organization 2. Line and Staff organization 3. Functional organization 4. Committee organization 5. Matrix organization
  • 10. Line Organization Structure 10 Line organization or Military organization or Scalar organization: It is said to be the oldest and most traditional type of organization, which is widely used even today. This is called line organization because managers in this organization have direct responsibility for the results.
  • 12. drafzalmba@gpcet.ac.in 12 Merits Demerits 1.It is simple to understand. 2.It is flexible. 3.It facilitates quick decisions and prompt actions. 1.There is no scope for specialization. 2.There is more scope for favoritism. 3.It is likely that the line manager is over burdened with all tasks.
  • 13. Line and Staff organization Structure 13 drafzalmba@gpcet.ac.in Line and Staff organization: In this organization, we have both line managers and staff managers. Staff managers support the functions of the line managers. The staff managers are specially appointed to give advice, suggest, or assist the line managers in their day to day matters. Eg. A software engineer appointed in a private company is responsible to design software, Here, is a line manager. If he joins the bank as a technical advisor then he acts as staff manager.
  • 14. Line and Staff organization 14
  • 15. drafzalmba@gpcet.ac.in 15 Merits Demerits 1.It enhances quality of decisions. 2.There is greater scope for advancement. 3.It relieves the line managers. 1.It may create conflicts between line and staff managers. 2.Staff suggestions are seldom implemented. 3.It is expensive to have both staff and line managers.
  • 16. Functional organization Structure drafzalmba@gpcet.ac.in 16 Functional organization: F.W. Taylor suggested functional organization. Taylor observed that one single foremen was overburdened with all the operations such as task setting, time recording, quality inspection, disciplinary jobs and so on. Hence, the planning and control functions are divided to ensure division of work.
  • 18. drafzalmba@gpcet.ac.in 18 Merits Demerits 1.Planned specialization. 2.Separates activities related to planning and control function. 3.Offers clear career paths for functional specialists. 1.Very costly. 2.Calls for more coordination 3.Less appropriate when an organization diversifies.
  • 19. Committee organization Structure drafzalmba@gpcet.ac.in 19 Committee organization: A committee is formed when two or more persons are appointed to work as a team to arrive at a decision on the matters referred to it. It is intended to utilize the knowledge, skills, and experiences of all the concerned parties. Particularly, in large organizations, problems are too big to be handled by one single expert.
  • 21. drafzalmba@gpcet.ac.in 21 Merits Demerits 1. It pools up the organizational resources in terms of knowledge skills and experiences. 2. It yields good results if the committee is headed by taskmaster like chairman and time bound in terms of decision- making. 3. It minimizes the fear of too much authority vested in one person. 1. Responsibility of decisions cannot be fixed on a particular person. 2. It calls for high degree of coordination. 3. It involved high cost in terms of time and money.
  • 22. Matrix organization Structure drafzalmba@gpcet.ac.in 22 Matrix organization: This is also called as project organization. It is a combination of all relationships in the organization in vertical, horizontal and diagonal. It is mostly used in complex projects. It provides a high degree of operational freedom, flexibility and adoptability for both the line and staff managers in performing their respective roles. The main objective of matrix organization is to secure a higher degree of coordination than what is possible from the conventional organizational structure as the line and staff.
  • 24. drafzalmba@gpcet.ac.in 24 Merits Demerits 1.It offers operational freedom and flexibility. 2.It seeks to optimize the utilization of resources. 3.It focuses on results. 1.It calls for greater degree of coordination. 2.It violates unity of command principle. 3.Employees may find it frustrating to work with two bosses.
  • 25. Organic Structures 25 •Virtual Organization •Cellular Organization •Team Organization •Boundary less Organization •Inverted Pyramid Organization
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