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Lessons Learned from LMS
This document summarizes lessons learned from Northwestern University's review and selection of a new learning management system (LMS). It discusses the evaluation process, needs assessment, vendor selection, and lessons around scale, single sign-on, and transparency. Key needs included rich content, mobile experience, synchronous tools, and student engagement features. After reviewing four options, Blackboard was selected for its scale and capabilities. The migration process will involve course development with the vendor to fully leverage the new system. Training, support, and ongoing feedback were identified as important factors for success.
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Lessons Learned from LMS
- 1. LMS Lessons Learned CUE2015 Dr. Michael Myers, PhD mmyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu http://tinyurl.com/LMSCUE2015
- 2. Lessons Learned fromthe LMS Review Process Vendor Selection Universal Attributes VoIP and Synchronous Discussion Tools Technical Support Professional Development Challenges
- 3. Re-”Vision” LMS Evaluation Process Questionswe asked, why we asked them? What we discovered along the way LMS Migration What will it look like, when will we get there? Restructure of resources How we will get there?
- 4. Needs Assessment Richengaging content designed around key educational content and concepts (Content Management) Consistent high-quality student experience Focus on student learning outcomes- associated with signature assignments and rubrics (Learning Analytics) Mobile experience Synchronous Tools Accessible courses (ADA Compliant) Professional Development
- 7. Final 4 Pearson Learning(eCollege) Desire 2 Learn Canvas by Instructure Blackboard Learn
- 14. LMS Needs: CourseExcellence Audio/Video Synchronous Asynchronous Gradebook/feedback Depth & detail Efficiency Rubrics Email Robust exam/quizzing assessment tools Structure and Pace Device agnosticism Content
- 15. LMS Needs: Integration Course Content Management One to many Across systems “De-siloed” experience Faculty supplementation, collaboration Incorporation of e-text Single Sign On capabilities
- 16. LMS Needs: MobileExperience Notifications Branded experience LMS/other systems Native and mobile web Interactive, not passive Comprehensive
- 17. LMS Needs: StudentEngagement Integration of Social tools Notifications Badging Adaptive learning MOOCs Program level spaces, cohorts, student clubs, portfolio and alumni
- 18. Blackboard Collaborate Approx.2000 enterprise customers in Higher Ed worldwide. Running at a rate of about 2.5 billion minutes of web conferencing per year. Based on decision, may be the synchronous tool In the near term Continue to explore other tools Richer training, better support
- 19. Technical Support Qualitysupport High touch, timely Metrics, reporting Transparency Nuanced understanding of us Fix in the near-term, preclude in the long-term
- 20. Voice Over IP(VoIP Synchronous Tools) Screen and Application Sharing Real time breakouts Java Independent Mobile Access MP4 Cloud-based conversion Integrated Telephony
- 21. Migration Process 30-40courses developed by LMS vendors with NU faculty Building a repository of rich content models for reuse/repurposing in remainder of courses Define style sheets, responsive design, html-5 principles to be used across all courses Create best-in-show courses that reflect the leading edge of new LMS capabilities Refining automated process for migrating courses from legacy eCollege LMS “Training the Trainer”- Vendor providing close collaboration with NU staff as courses developed so all future courses fully exploit LMS capabilities
- 22.
- 23. How it looksnow Instructional Designers Course Developers Instruct. Design Curriculum Designers Faculty Fellows Curr. Design Sr. Programmer Sr. Programmer Innovat. Integrat. Producer Recorders Video Prod. Faculty Trainers Course Dev (2nd role) Faculty Training Client Services LMS helpdesk Concierge
- 24. How can itbe better? Instructional Designers Course Developers Instruct . Design Curriculum Designers Faculty Fellows Curr. Design Sr. Programmer Sr. Programmer Innovat. Integrat. Producer Recorders Video Prod. Faculty Trainers Course Dev (2nd role) Faculty Trainin g Client Services LMS helpdesk Concierge Analysis and Action
- 25.
- 26. Major Considerations scale success market position visibilityacross higher education
- 27. Lessons Learned: Scale VideoConferencing Migration Community
- 28. Lessons Learned: SingleSign On IT Managed Occurred during LMS migration
- 29. Lessons Learned: Transparency SystemHelp Desk Use of Faculty Community Communication
- 30. Contact Us MPmyersPHD Tinyurl.com/cynthiachandler @cynthiachandler Zoom.us.com Dr. Michael Myers, PhD mmyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu Evaluation in Sched
Editor's Notes
- #5 Vision of What’s Possible?
- #6 Chancellor of the NUS and NU President Vice Chancellor, Pre-College Programs, NUS Provost, NU President, SPL Vice President, Information Technology, NU Vice President, Student Services, NU Director, FCETT, NU Faculty- SOBM, NU Faculty-SETM, NU, Faculty Senate Officer Faculty-SOE, NU, Graduate Council Member Faculty-SOE, NU, Undergraduate Council Faculty-SOBM, NU Faculty-SHHS, NU, Council of Chairs Member
- #15 Begets consistency One tool versus several Real uptime, history, legacy Vigilence Browsers, computers
- #16 Syllabus AMS, catalogue Faculty collaboration Axciom, Biosign, exam proctoring Seamless, significant content, flexibility, analytics
- #17 Differentiated experience Db content All LMS gps
- #19 ADA Aduting Engenders adherence Twitter, etc Cost Co-linking/desiloed Adaptive learning- third party… open enrollment, rapid onboarding
- #20 ADA Engenders adherence Twitter, etc Cost Co-linking/desiloed Adaptive learning- third party… open enrollment, rapid onboarding
- #21 ADA Aduting Engenders adherence Twitter, etc Cost Co-linking/desiloed Adaptive learning- third party… open enrollment, rapid onboarding