SlideShare a Scribd company logo
Jane Hart
Learning in the Social Workplace   Centre for Learning & Performance Technologies
                                    Social Learning Centre | Internet Time Alliance
© C4LPT, 2012   2
Agenda

How individuals are
using social media

How organisations
are using social
technologies

How frameworks
are guiding new
organisational
approaches



                      Available online at bit.ly/liswpwp

 C4LPT, 2011                                               3
INDIVIDUALS & SOCIAL TOOLS
Top 100 Tools for
 Learning 2011

 List compiled from
          the
     Top 10 Tools
  contributions of
         531
       learning
    professionals
      worldwide
“Today already 47% of business
                technology users at North American and
                European companies report using one or
                more website(s) to do parts of their jobs
                that are not sanctioned by their IT
                department. We expect this number to
                grow to close to 60% in 2011 as
                frustrated workers work around IT to
                self-provision technology”

                               Forrester Research, April 2011




© C4LPT, 2011                                                   6
“between one-third and two-thirds of your
                employees are meeting their needs
                by working around you”

                 Jensen & Klein, Blind spots, CLO Magazine, April 2011




© C4LPT, 2011                                                            7
Smart Workers




C4LPT, 2011                   8
8 key features
how the Smart Worker
uses social media
to work and
learn



C4LPT, 2011            9
1 - The Smart Worker :
               recognises she learns
                        continuously
                  as she does her job




C4LPT, 2011                         10
2 - The Smart Worker :
 wants immediate access
 to solutions to his
 performance problems




C4LPT, 2011               11
3 - The Smart Worker :
 is happy to share what he knows




C4LPT, 2011                        12
Source: Intel Newsroom
4 - The Smart Worker :
              relies on a trusted
              network of friends and
              colleagues




C4LPT, 2011                            14
ask and answer questions
     exchange ideas, resources
     and experiences
     brainstorm and solve
     problems together
     keep up to date with what
     their colleagues are doing
     and thinking
     learning from one another
     in many different ways –
     sometimes without
     realising it

C4LPT, 2012                       15
5 - The Smart Worker :
              learns best with and from others

C4LPT, 2011                                      16
6 - The Smart Worker : keeps up to date
              with his industry and profession




C4LPT, 2011                                       17
7 - The Smart Worker :
constantly strives to
improve her productivity




C4LPT, 2011                18
8 - The Smart Worker :
              thrives on autonomy




               "A sense of autonomy has a powerful
               effect on individual performance and
               attitude.“

               “Control leads to compliance;
               autonomy leads to engagement.”

C4LPT, 2011                                           19
ORGANISATIONS AND SOCIAL TOOLS
Adoption curve of
use of social tools
 in organisations




                                                          ban all
             Bring Your Own    social media marketing    access to
             Device strategy
                                                        and use of
                                                        social tools



             social business    ad hoc functional use
“A Social Business isn’t just a
company that has a Facebook
page and a Twitter account. A
Social Business is one that
embraces and cultivates a spirit
of collaboration and community
throughout its organization—
both internally and externally.”

                          IBM, 2011
“Social is not a feature. Social is not an application.
         Social is a deep human motivation that drives our
         behaviour almost every second that we’re awake … The
         leading businesses are recognizing that the web is
         moving away from being centred around content, to
         being centred around people. That is the biggest social
         thunderstorm, and all of us are going to have to
         understand it to succeed. So stop talking about social as
         a distinct entity. Assume it in everything you do.“

                            Paul Adams, Stop talking about social




© C4LPT, 2012
FRAMEWORKS
70:20:10 Framework




© C4LPT, 2012
Training/                   Workforce Development Services Framework 1/5
  Instructional
    Services
                                                 SERVICES

  Performance
    Support                             designing, delivering
    Services
                                       and managing training,
      Social
                                         e-learning and/or
  Collaboration                           blended learning
    Services                                   events

                                                                      supporting
                                providing access to,
                                                                collaborative working
                               and supporting use of
                                                                  and the building of
                                a range of resources
                                                                  internal networks,
  Performance                  (content and people)
   Consulting                                                     communities and
                                  for performance
    Services                                                     collaboration spaces
                                    improvement
  finding the most
appropriate solution
to a performance or
 learning problem



            v3, Mar 2012
            Jane Hart, C4LPT                                                            26
Oscar Berg’s
Collaboration Pyramid
Training/
Instructional
                                   Social Collaboration Services
  Services

Performance
  Support
  Services

    Social                                       HELPING TEAMS WORK
Collaboration                                      COLLABORATIVELY
  Services                                      & FACILITATING LEARNING
                                             THROUGH COLLABORATIVE WORK

                                                     encouraging workers to
                                                     connect and collaborate
                                             and engage in new collaborative practices

                                                developing new collaboration and
                                                        community skills
                                                   (by modelling not shaping)

                                                  Success measured in change in
                                                          performance
                                                    not in acquisition of skills
                                                        and/or knowledge

          Version 2, Mar 2012
          Jane Hart, C4LPT.co.uk
“… as for the new social and collaboration skills that
              you simply can’t train
  workers require, well

   people to be social! What was required was
 getting down and dirty and helping people understand what it
        actually meant to work collaboratively in the new social
    workplace, and the value that this would bring to them. My
 Internet Time Alliance colleague refers to this as modelling not
                                                       shaping”


                                                                            Jane Hart,
                         Collaboration and community skills are the new workplace skills


© C4LPT, 2012
© C4LPT, 2012   33
CONTACT JANE HART

     Email: jane@janehart.com

     Centre for Learning & Performance Technologies
     www.C4LPT.co.uk

     Social Learning Centre
                                                       learning in the social
     www.SocialLearningCentre.co.uk
                                                            workplace
     Internet Time Alliance
     www.InternetTimeAlliance.com



     Twitter: @C4LPT
                                                            whitepaper
                                                      available as web or PDF
     Facebook: facebook.com/C4LPT
                                                                  at
                                                           bit.ly/liswpwp
     LinkedIn: linkedin.com/in/c4lpt


© C4LPT, 2012                                                                   34

More Related Content

What's hot

Lsgjune10
Lsgjune10Lsgjune10
Lsgjune10
Jane Hart
 
Using Social Media2
Using Social Media2Using Social Media2
Using Social Media2
Jane Hart
 
Building a social learning environment
Building a social learning environmentBuilding a social learning environment
Building a social learning environment
Jane Hart
 
From "Command & Control" to "Encourage & Engage"
From "Command & Control" to "Encourage & Engage" From "Command & Control" to "Encourage & Engage"
From "Command & Control" to "Encourage & Engage"
Jane Hart
 
10 ideas to work and learn smarter
10 ideas to work and learn smarter10 ideas to work and learn smarter
10 ideas to work and learn smarter
Jane Hart
 
Building the New Skills of the Networked Workplace
Building the New Skills of the Networked WorkplaceBuilding the New Skills of the Networked Workplace
Building the New Skills of the Networked Workplace
Jane Hart
 
From “Command & Control” to "Encourage & Engage”: a new mindset of learning l...
From “Command & Control” to "Encourage & Engage”: a new mindset of learning l...From “Command & Control” to "Encourage & Engage”: a new mindset of learning l...
From “Command & Control” to "Encourage & Engage”: a new mindset of learning l...
Jane Hart
 
The Workplace Learning Revolution
The Workplace Learning RevolutionThe Workplace Learning Revolution
The Workplace Learning Revolution
Jane Hart
 
25 Tools: A Toolbox for Learning Professionals 2009
25 Tools: A Toolbox for Learning Professionals 200925 Tools: A Toolbox for Learning Professionals 2009
25 Tools: A Toolbox for Learning Professionals 2009
Jane Hart
 
LearningatWork keynote: learning in the social workplace
LearningatWork keynote: learning in the social workplaceLearningatWork keynote: learning in the social workplace
LearningatWork keynote: learning in the social workplace
Jane Hart
 
LSG Webinar: Next generation learning practices in the age of knowledge shari...
LSG Webinar: Next generation learning practices in the age of knowledge shari...LSG Webinar: Next generation learning practices in the age of knowledge shari...
LSG Webinar: Next generation learning practices in the age of knowledge shari...
Jane Hart
 
Social Learning Revolution
Social Learning RevolutionSocial Learning Revolution
Social Learning Revolution
Jane Hart
 
Some Cool Tools for a Hot Topic: Social Learning
Some Cool Tools for a Hot Topic: Social LearningSome Cool Tools for a Hot Topic: Social Learning
Some Cool Tools for a Hot Topic: Social Learning
Jane Hart
 
Current Learning Technology Trends
Current Learning Technology TrendsCurrent Learning Technology Trends
Current Learning Technology Trends
Jane Hart
 
Learning in a social workplace: the impact of social media
Learning in a social workplace: the impact of social mediaLearning in a social workplace: the impact of social media
Learning in a social workplace: the impact of social media
Jane Hart
 
Supporting Social & Collaborative Learning in the Workplace
Supporting Social & Collaborative Learning in the WorkplaceSupporting Social & Collaborative Learning in the Workplace
Supporting Social & Collaborative Learning in the Workplace
Jane Hart
 
Social Learning - An explanation using Twitter
Social Learning - An explanation using TwitterSocial Learning - An explanation using Twitter
Social Learning - An explanation using Twitter
Jane Hart
 
Social Learning Handbook 2014
Social Learning Handbook 2014Social Learning Handbook 2014
Social Learning Handbook 2014
Jane Hart
 
Learning Design and Personal Learning Networks
Learning Design and Personal Learning NetworksLearning Design and Personal Learning Networks
Learning Design and Personal Learning Networks
Joyce Seitzinger
 
The impact of social media on workplace learnng
The impact of social media on workplace learnngThe impact of social media on workplace learnng
The impact of social media on workplace learnng
Jane Hart
 

What's hot (20)

Lsgjune10
Lsgjune10Lsgjune10
Lsgjune10
 
Using Social Media2
Using Social Media2Using Social Media2
Using Social Media2
 
Building a social learning environment
Building a social learning environmentBuilding a social learning environment
Building a social learning environment
 
From "Command & Control" to "Encourage & Engage"
From "Command & Control" to "Encourage & Engage" From "Command & Control" to "Encourage & Engage"
From "Command & Control" to "Encourage & Engage"
 
10 ideas to work and learn smarter
10 ideas to work and learn smarter10 ideas to work and learn smarter
10 ideas to work and learn smarter
 
Building the New Skills of the Networked Workplace
Building the New Skills of the Networked WorkplaceBuilding the New Skills of the Networked Workplace
Building the New Skills of the Networked Workplace
 
From “Command & Control” to "Encourage & Engage”: a new mindset of learning l...
From “Command & Control” to "Encourage & Engage”: a new mindset of learning l...From “Command & Control” to "Encourage & Engage”: a new mindset of learning l...
From “Command & Control” to "Encourage & Engage”: a new mindset of learning l...
 
The Workplace Learning Revolution
The Workplace Learning RevolutionThe Workplace Learning Revolution
The Workplace Learning Revolution
 
25 Tools: A Toolbox for Learning Professionals 2009
25 Tools: A Toolbox for Learning Professionals 200925 Tools: A Toolbox for Learning Professionals 2009
25 Tools: A Toolbox for Learning Professionals 2009
 
LearningatWork keynote: learning in the social workplace
LearningatWork keynote: learning in the social workplaceLearningatWork keynote: learning in the social workplace
LearningatWork keynote: learning in the social workplace
 
LSG Webinar: Next generation learning practices in the age of knowledge shari...
LSG Webinar: Next generation learning practices in the age of knowledge shari...LSG Webinar: Next generation learning practices in the age of knowledge shari...
LSG Webinar: Next generation learning practices in the age of knowledge shari...
 
Social Learning Revolution
Social Learning RevolutionSocial Learning Revolution
Social Learning Revolution
 
Some Cool Tools for a Hot Topic: Social Learning
Some Cool Tools for a Hot Topic: Social LearningSome Cool Tools for a Hot Topic: Social Learning
Some Cool Tools for a Hot Topic: Social Learning
 
Current Learning Technology Trends
Current Learning Technology TrendsCurrent Learning Technology Trends
Current Learning Technology Trends
 
Learning in a social workplace: the impact of social media
Learning in a social workplace: the impact of social mediaLearning in a social workplace: the impact of social media
Learning in a social workplace: the impact of social media
 
Supporting Social & Collaborative Learning in the Workplace
Supporting Social & Collaborative Learning in the WorkplaceSupporting Social & Collaborative Learning in the Workplace
Supporting Social & Collaborative Learning in the Workplace
 
Social Learning - An explanation using Twitter
Social Learning - An explanation using TwitterSocial Learning - An explanation using Twitter
Social Learning - An explanation using Twitter
 
Social Learning Handbook 2014
Social Learning Handbook 2014Social Learning Handbook 2014
Social Learning Handbook 2014
 
Learning Design and Personal Learning Networks
Learning Design and Personal Learning NetworksLearning Design and Personal Learning Networks
Learning Design and Personal Learning Networks
 
The impact of social media on workplace learnng
The impact of social media on workplace learnngThe impact of social media on workplace learnng
The impact of social media on workplace learnng
 

Viewers also liked

Assessing spiritual development in an interfaith living learning
Assessing spiritual development in an interfaith living learningAssessing spiritual development in an interfaith living learning
Assessing spiritual development in an interfaith living learning
Anil Shetty
 
In Focus - March - Celebrating Life Through Spiritual Practice
In Focus - March - Celebrating Life Through Spiritual PracticeIn Focus - March - Celebrating Life Through Spiritual Practice
In Focus - March - Celebrating Life Through Spiritual Practice
Antonia Albany
 
Warum ein Social Workplace mehr als ein Intranet 2.0 ist
Warum ein Social Workplace mehr als ein Intranet 2.0 istWarum ein Social Workplace mehr als ein Intranet 2.0 ist
Warum ein Social Workplace mehr als ein Intranet 2.0 ist
netmedianer GmbH
 
Social & Collaborative Learning in the Workplace
Social & Collaborative Learning in the WorkplaceSocial & Collaborative Learning in the Workplace
Social & Collaborative Learning in the Workplace
Jane Hart
 
Religious and spiritual development
Religious and spiritual developmentReligious and spiritual development
Religious and spiritual development
Alok Vishwakarma
 
Employee Lifecycle and Engagement.pdf
Employee Lifecycle and Engagement.pdfEmployee Lifecycle and Engagement.pdf
Employee Lifecycle and Engagement.pdf
Red Thread Creative Group
 
The Social Transformation of HR
The Social Transformation of HRThe Social Transformation of HR
The Social Transformation of HR
Elizabeth Lupfer
 
Embedding Employee Engagement throughout the Employee Lifecycle
Embedding Employee Engagement throughout the Employee LifecycleEmbedding Employee Engagement throughout the Employee Lifecycle
Embedding Employee Engagement throughout the Employee Lifecycle
Elizabeth Lupfer
 
Using the Employee Lifecycle as your Roadmap for Employee Engagement
Using the Employee Lifecycle as your Roadmap for Employee EngagementUsing the Employee Lifecycle as your Roadmap for Employee Engagement
Using the Employee Lifecycle as your Roadmap for Employee Engagement
Elizabeth Lupfer
 
Presentation to Using the Employee Lifecycle as Your Roadmap to Employee Enga...
Presentation to Using the Employee Lifecycle as Your Roadmap to Employee Enga...Presentation to Using the Employee Lifecycle as Your Roadmap to Employee Enga...
Presentation to Using the Employee Lifecycle as Your Roadmap to Employee Enga...
Elizabeth Lupfer
 

Viewers also liked (10)

Assessing spiritual development in an interfaith living learning
Assessing spiritual development in an interfaith living learningAssessing spiritual development in an interfaith living learning
Assessing spiritual development in an interfaith living learning
 
In Focus - March - Celebrating Life Through Spiritual Practice
In Focus - March - Celebrating Life Through Spiritual PracticeIn Focus - March - Celebrating Life Through Spiritual Practice
In Focus - March - Celebrating Life Through Spiritual Practice
 
Warum ein Social Workplace mehr als ein Intranet 2.0 ist
Warum ein Social Workplace mehr als ein Intranet 2.0 istWarum ein Social Workplace mehr als ein Intranet 2.0 ist
Warum ein Social Workplace mehr als ein Intranet 2.0 ist
 
Social & Collaborative Learning in the Workplace
Social & Collaborative Learning in the WorkplaceSocial & Collaborative Learning in the Workplace
Social & Collaborative Learning in the Workplace
 
Religious and spiritual development
Religious and spiritual developmentReligious and spiritual development
Religious and spiritual development
 
Employee Lifecycle and Engagement.pdf
Employee Lifecycle and Engagement.pdfEmployee Lifecycle and Engagement.pdf
Employee Lifecycle and Engagement.pdf
 
The Social Transformation of HR
The Social Transformation of HRThe Social Transformation of HR
The Social Transformation of HR
 
Embedding Employee Engagement throughout the Employee Lifecycle
Embedding Employee Engagement throughout the Employee LifecycleEmbedding Employee Engagement throughout the Employee Lifecycle
Embedding Employee Engagement throughout the Employee Lifecycle
 
Using the Employee Lifecycle as your Roadmap for Employee Engagement
Using the Employee Lifecycle as your Roadmap for Employee EngagementUsing the Employee Lifecycle as your Roadmap for Employee Engagement
Using the Employee Lifecycle as your Roadmap for Employee Engagement
 
Presentation to Using the Employee Lifecycle as Your Roadmap to Employee Enga...
Presentation to Using the Employee Lifecycle as Your Roadmap to Employee Enga...Presentation to Using the Employee Lifecycle as Your Roadmap to Employee Enga...
Presentation to Using the Employee Lifecycle as Your Roadmap to Employee Enga...
 

Similar to Learning in the Social Workplace

DVG 2011 Jane Hart - social media in workplace learning
DVG 2011 Jane Hart - social media in workplace learningDVG 2011 Jane Hart - social media in workplace learning
DVG 2011 Jane Hart - social media in workplace learning
dvg2011
 
Harnessing the potential of social learning
Harnessing the potential of social learningHarnessing the potential of social learning
Harnessing the potential of social learning
Jane Hart
 
The future of learning is ... social
The future of learning is ... socialThe future of learning is ... social
The future of learning is ... social
Jane Hart
 
Embedding Learning in the Flow of Work
Embedding Learning in the Flow of WorkEmbedding Learning in the Flow of Work
Embedding Learning in the Flow of Work
Jane Hart
 
Innovation through social networking
Innovation through social networkingInnovation through social networking
Innovation through social networking
Gautam Ghosh
 
Social software for collaboration and innovtion purposes: Assumptions versus ...
Social software for collaboration and innovtion purposes: Assumptions versus ...Social software for collaboration and innovtion purposes: Assumptions versus ...
Social software for collaboration and innovtion purposes: Assumptions versus ...
The Research Council of Norway, IKTPLUSS
 
How to implement an effective Social Media Strategy
How to implement an effective Social Media StrategyHow to implement an effective Social Media Strategy
How to implement an effective Social Media Strategy
Pablo Peris
 
Sumt Social Collaboration Software
Sumt Social Collaboration SoftwareSumt Social Collaboration Software
Sumt Social Collaboration Software
SumTotal
 
Social Software - Driving Adoption
Social Software - Driving AdoptionSocial Software - Driving Adoption
Social Software - Driving Adoption
Ben Willis
 
Social learning networks
Social learning networksSocial learning networks
Social learning networks
CedricBo
 
Knowledge work is broken - can social fix it?
Knowledge work is broken - can social fix it?Knowledge work is broken - can social fix it?
Knowledge work is broken - can social fix it?
Oscar Berg
 
eLearning and Social Networking in Mentoring Processes to Support Active Ageing
eLearning and Social Networking in Mentoring Processes to Support Active AgeingeLearning and Social Networking in Mentoring Processes to Support Active Ageing
eLearning and Social Networking in Mentoring Processes to Support Active Ageing
eLearning Papers
 
eLearning and Social Networking in Mentoring Processes to Support Active Ageing
eLearning and Social Networking in Mentoring Processes to Support Active AgeingeLearning and Social Networking in Mentoring Processes to Support Active Ageing
eLearning and Social Networking in Mentoring Processes to Support Active Ageing
eLearning Papers
 
Netex learningSocial | Presentation [EN]
Netex learningSocial | Presentation [EN]Netex learningSocial | Presentation [EN]
Netex learningSocial | Presentation [EN]
Netex Learning
 
Towards the intranet of the future
Towards the intranet of the futureTowards the intranet of the future
Towards the intranet of the future
Janus Boye
 
Softjoe Webinar 092512
Softjoe Webinar 092512Softjoe Webinar 092512
Softjoe Webinar 092512
SoftjoeCollaborative
 
Social Business Collaboration Framework For Success - Workshop
Social Business Collaboration Framework For Success - WorkshopSocial Business Collaboration Framework For Success - Workshop
Social Business Collaboration Framework For Success - Workshop
Claire Flanagan, MBA
 
Social Media Strategy to Transform Integrations
Social Media Strategy to Transform IntegrationsSocial Media Strategy to Transform Integrations
Social Media Strategy to Transform Integrations
Jay Chatzkel
 
Social Software: Selection, Implementation and Adoption
Social Software: Selection, Implementation and AdoptionSocial Software: Selection, Implementation and Adoption
Social Software: Selection, Implementation and Adoption
Stephen Danelutti
 
The rise of the 'social' intranet | Sarah Jennings | November 2014
The rise of the 'social' intranet | Sarah Jennings | November 2014The rise of the 'social' intranet | Sarah Jennings | November 2014
The rise of the 'social' intranet | Sarah Jennings | November 2014
Department for Communities and Local Government Local Digital Campaign
 

Similar to Learning in the Social Workplace (20)

DVG 2011 Jane Hart - social media in workplace learning
DVG 2011 Jane Hart - social media in workplace learningDVG 2011 Jane Hart - social media in workplace learning
DVG 2011 Jane Hart - social media in workplace learning
 
Harnessing the potential of social learning
Harnessing the potential of social learningHarnessing the potential of social learning
Harnessing the potential of social learning
 
The future of learning is ... social
The future of learning is ... socialThe future of learning is ... social
The future of learning is ... social
 
Embedding Learning in the Flow of Work
Embedding Learning in the Flow of WorkEmbedding Learning in the Flow of Work
Embedding Learning in the Flow of Work
 
Innovation through social networking
Innovation through social networkingInnovation through social networking
Innovation through social networking
 
Social software for collaboration and innovtion purposes: Assumptions versus ...
Social software for collaboration and innovtion purposes: Assumptions versus ...Social software for collaboration and innovtion purposes: Assumptions versus ...
Social software for collaboration and innovtion purposes: Assumptions versus ...
 
How to implement an effective Social Media Strategy
How to implement an effective Social Media StrategyHow to implement an effective Social Media Strategy
How to implement an effective Social Media Strategy
 
Sumt Social Collaboration Software
Sumt Social Collaboration SoftwareSumt Social Collaboration Software
Sumt Social Collaboration Software
 
Social Software - Driving Adoption
Social Software - Driving AdoptionSocial Software - Driving Adoption
Social Software - Driving Adoption
 
Social learning networks
Social learning networksSocial learning networks
Social learning networks
 
Knowledge work is broken - can social fix it?
Knowledge work is broken - can social fix it?Knowledge work is broken - can social fix it?
Knowledge work is broken - can social fix it?
 
eLearning and Social Networking in Mentoring Processes to Support Active Ageing
eLearning and Social Networking in Mentoring Processes to Support Active AgeingeLearning and Social Networking in Mentoring Processes to Support Active Ageing
eLearning and Social Networking in Mentoring Processes to Support Active Ageing
 
eLearning and Social Networking in Mentoring Processes to Support Active Ageing
eLearning and Social Networking in Mentoring Processes to Support Active AgeingeLearning and Social Networking in Mentoring Processes to Support Active Ageing
eLearning and Social Networking in Mentoring Processes to Support Active Ageing
 
Netex learningSocial | Presentation [EN]
Netex learningSocial | Presentation [EN]Netex learningSocial | Presentation [EN]
Netex learningSocial | Presentation [EN]
 
Towards the intranet of the future
Towards the intranet of the futureTowards the intranet of the future
Towards the intranet of the future
 
Softjoe Webinar 092512
Softjoe Webinar 092512Softjoe Webinar 092512
Softjoe Webinar 092512
 
Social Business Collaboration Framework For Success - Workshop
Social Business Collaboration Framework For Success - WorkshopSocial Business Collaboration Framework For Success - Workshop
Social Business Collaboration Framework For Success - Workshop
 
Social Media Strategy to Transform Integrations
Social Media Strategy to Transform IntegrationsSocial Media Strategy to Transform Integrations
Social Media Strategy to Transform Integrations
 
Social Software: Selection, Implementation and Adoption
Social Software: Selection, Implementation and AdoptionSocial Software: Selection, Implementation and Adoption
Social Software: Selection, Implementation and Adoption
 
The rise of the 'social' intranet | Sarah Jennings | November 2014
The rise of the 'social' intranet | Sarah Jennings | November 2014The rise of the 'social' intranet | Sarah Jennings | November 2014
The rise of the 'social' intranet | Sarah Jennings | November 2014
 

More from Jane Hart

PebblePad and Modern Workplace Learning
PebblePad and Modern Workplace LearningPebblePad and Modern Workplace Learning
PebblePad and Modern Workplace Learning
Jane Hart
 
Top 100 Tools for Learning 2017
Top 100 Tools for Learning 2017Top 100 Tools for Learning 2017
Top 100 Tools for Learning 2017
Jane Hart
 
I am Bailey I am a Modern Professional Learner.
I am Bailey I am a Modern Professional Learner.I am Bailey I am a Modern Professional Learner.
I am Bailey I am a Modern Professional Learner.
Jane Hart
 
Learning in the Modern Workplace
Learning in the Modern WorkplaceLearning in the Modern Workplace
Learning in the Modern Workplace
Jane Hart
 
Learning in the Modern Workplace
Learning in the Modern WorkplaceLearning in the Modern Workplace
Learning in the Modern Workplace
Jane Hart
 
Beyond instructional design: how performance support is revolutionizng e-lear...
Beyond instructional design: how performance support is revolutionizng e-lear...Beyond instructional design: how performance support is revolutionizng e-lear...
Beyond instructional design: how performance support is revolutionizng e-lear...
Jane Hart
 
Understanding Social Learning in the Workplace
Understanding Social Learning in the WorkplaceUnderstanding Social Learning in the Workplace
Understanding Social Learning in the Workplace
Jane Hart
 
How can L&D support today's smart workers?
How can L&D support today's smart workers?How can L&D support today's smart workers?
How can L&D support today's smart workers?
Jane Hart
 
10 Ways to Use an Enterprise Social Network for Social Learning
10 Ways to Use an Enterprise Social Network for Social Learning10 Ways to Use an Enterprise Social Network for Social Learning
10 Ways to Use an Enterprise Social Network for Social Learning
Jane Hart
 
L&D Practices for Modern Workplace Learning
L&D Practices for Modern Workplace LearningL&D Practices for Modern Workplace Learning
L&D Practices for Modern Workplace Learning
Jane Hart
 
Everyday Workplace Learning; A Quick Guide
Everyday Workplace Learning; A Quick GuideEveryday Workplace Learning; A Quick Guide
Everyday Workplace Learning; A Quick Guide
Jane Hart
 
10 Trends for Workplace Learning (from the Top 100 Tools for Learning 2015)
10 Trends for Workplace Learning (from the Top 100 Tools for Learning 2015)10 Trends for Workplace Learning (from the Top 100 Tools for Learning 2015)
10 Trends for Workplace Learning (from the Top 100 Tools for Learning 2015)
Jane Hart
 
Learning in the Modern Workplace
Learning in the Modern WorkplaceLearning in the Modern Workplace
Learning in the Modern Workplace
Jane Hart
 
20 small changes to modernise the workplace learning experience
20 small changes to modernise the workplace learning experience20 small changes to modernise the workplace learning experience
20 small changes to modernise the workplace learning experience
Jane Hart
 
The Social Learning Revolution: What it means for Higher Education
The Social Learning Revolution: What it means for Higher EducationThe Social Learning Revolution: What it means for Higher Education
The Social Learning Revolution: What it means for Higher Education
Jane Hart
 
The Comet's Tail of Workplace Learning Trends
The Comet's Tail of Workplace Learning TrendsThe Comet's Tail of Workplace Learning Trends
The Comet's Tail of Workplace Learning Trends
Jane Hart
 
The Social Learning Revolution and 3 ways L&D are re-thinking their activities
The Social Learning Revolution and 3 ways L&D are re-thinking their activitiesThe Social Learning Revolution and 3 ways L&D are re-thinking their activities
The Social Learning Revolution and 3 ways L&D are re-thinking their activities
Jane Hart
 
Social Learning: the changing face of workplace learning
Social Learning: the changing face of workplace learningSocial Learning: the changing face of workplace learning
Social Learning: the changing face of workplace learning
Jane Hart
 

More from Jane Hart (18)

PebblePad and Modern Workplace Learning
PebblePad and Modern Workplace LearningPebblePad and Modern Workplace Learning
PebblePad and Modern Workplace Learning
 
Top 100 Tools for Learning 2017
Top 100 Tools for Learning 2017Top 100 Tools for Learning 2017
Top 100 Tools for Learning 2017
 
I am Bailey I am a Modern Professional Learner.
I am Bailey I am a Modern Professional Learner.I am Bailey I am a Modern Professional Learner.
I am Bailey I am a Modern Professional Learner.
 
Learning in the Modern Workplace
Learning in the Modern WorkplaceLearning in the Modern Workplace
Learning in the Modern Workplace
 
Learning in the Modern Workplace
Learning in the Modern WorkplaceLearning in the Modern Workplace
Learning in the Modern Workplace
 
Beyond instructional design: how performance support is revolutionizng e-lear...
Beyond instructional design: how performance support is revolutionizng e-lear...Beyond instructional design: how performance support is revolutionizng e-lear...
Beyond instructional design: how performance support is revolutionizng e-lear...
 
Understanding Social Learning in the Workplace
Understanding Social Learning in the WorkplaceUnderstanding Social Learning in the Workplace
Understanding Social Learning in the Workplace
 
How can L&D support today's smart workers?
How can L&D support today's smart workers?How can L&D support today's smart workers?
How can L&D support today's smart workers?
 
10 Ways to Use an Enterprise Social Network for Social Learning
10 Ways to Use an Enterprise Social Network for Social Learning10 Ways to Use an Enterprise Social Network for Social Learning
10 Ways to Use an Enterprise Social Network for Social Learning
 
L&D Practices for Modern Workplace Learning
L&D Practices for Modern Workplace LearningL&D Practices for Modern Workplace Learning
L&D Practices for Modern Workplace Learning
 
Everyday Workplace Learning; A Quick Guide
Everyday Workplace Learning; A Quick GuideEveryday Workplace Learning; A Quick Guide
Everyday Workplace Learning; A Quick Guide
 
10 Trends for Workplace Learning (from the Top 100 Tools for Learning 2015)
10 Trends for Workplace Learning (from the Top 100 Tools for Learning 2015)10 Trends for Workplace Learning (from the Top 100 Tools for Learning 2015)
10 Trends for Workplace Learning (from the Top 100 Tools for Learning 2015)
 
Learning in the Modern Workplace
Learning in the Modern WorkplaceLearning in the Modern Workplace
Learning in the Modern Workplace
 
20 small changes to modernise the workplace learning experience
20 small changes to modernise the workplace learning experience20 small changes to modernise the workplace learning experience
20 small changes to modernise the workplace learning experience
 
The Social Learning Revolution: What it means for Higher Education
The Social Learning Revolution: What it means for Higher EducationThe Social Learning Revolution: What it means for Higher Education
The Social Learning Revolution: What it means for Higher Education
 
The Comet's Tail of Workplace Learning Trends
The Comet's Tail of Workplace Learning TrendsThe Comet's Tail of Workplace Learning Trends
The Comet's Tail of Workplace Learning Trends
 
The Social Learning Revolution and 3 ways L&D are re-thinking their activities
The Social Learning Revolution and 3 ways L&D are re-thinking their activitiesThe Social Learning Revolution and 3 ways L&D are re-thinking their activities
The Social Learning Revolution and 3 ways L&D are re-thinking their activities
 
Social Learning: the changing face of workplace learning
Social Learning: the changing face of workplace learningSocial Learning: the changing face of workplace learning
Social Learning: the changing face of workplace learning
 

Recently uploaded

NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
BBPMedia1
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
concepsionchomo153
 
DearbornMusic-KatherineJasperFullSailUni
DearbornMusic-KatherineJasperFullSailUniDearbornMusic-KatherineJasperFullSailUni
DearbornMusic-KatherineJasperFullSailUni
katiejasper96
 
Enhancing Adoption of AI in Agri-food: Introduction
Enhancing Adoption of AI in Agri-food: IntroductionEnhancing Adoption of AI in Agri-food: Introduction
Enhancing Adoption of AI in Agri-food: Introduction
Cor Verdouw
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 
AI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your BusinessAI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your Business
Arijit Dutta
 
欧洲杯赌球-欧洲杯赌球买球官方官网-欧洲杯赌球比赛投注官网|【​网址​🎉ac55.net🎉​】
欧洲杯赌球-欧洲杯赌球买球官方官网-欧洲杯赌球比赛投注官网|【​网址​🎉ac55.net🎉​】欧洲杯赌球-欧洲杯赌球买球官方官网-欧洲杯赌球比赛投注官网|【​网址​🎉ac55.net🎉​】
欧洲杯赌球-欧洲杯赌球买球官方官网-欧洲杯赌球比赛投注官网|【​网址​🎉ac55.net🎉​】
valvereliz227
 
High-Quality IPTV Monthly Subscription for $15
High-Quality IPTV Monthly Subscription for $15High-Quality IPTV Monthly Subscription for $15
High-Quality IPTV Monthly Subscription for $15
advik4387
 
Discover the Beauty and Functionality of The Expert Remodeling Service
Discover the Beauty and Functionality of The Expert Remodeling ServiceDiscover the Beauty and Functionality of The Expert Remodeling Service
Discover the Beauty and Functionality of The Expert Remodeling Service
obriengroupinc04
 
Kirill Klip GEM Royalty TNR Gold Copper Presentation
Kirill Klip GEM Royalty TNR Gold Copper PresentationKirill Klip GEM Royalty TNR Gold Copper Presentation
Kirill Klip GEM Royalty TNR Gold Copper Presentation
Kirill Klip
 
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fix
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fixKalyan chart 6366249026 India satta Matta Matka 143 jodi fix
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fix
satta Matta matka 143 Kalyan chart jodi 6366249026
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 
2024.06 CPMN Cambridge - Beyond Now-Next-Later.pdf
2024.06 CPMN Cambridge - Beyond Now-Next-Later.pdf2024.06 CPMN Cambridge - Beyond Now-Next-Later.pdf
2024.06 CPMN Cambridge - Beyond Now-Next-Later.pdf
Cambridge Product Management Network
 
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women MagazineEllen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
CIOWomenMagazine
 
Call 8867766396 Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian M...
Call 8867766396 Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian M...Call 8867766396 Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian M...
Call 8867766396 Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian M...
dpbossdpboss69
 
Lukas Rycek - GreenChemForCE - project structure.pptx
Lukas Rycek - GreenChemForCE - project structure.pptxLukas Rycek - GreenChemForCE - project structure.pptx
Lukas Rycek - GreenChemForCE - project structure.pptx
pavelborek
 
Science Around Us Module 2 Matter Around Us
Science Around Us Module 2 Matter Around UsScience Around Us Module 2 Matter Around Us
Science Around Us Module 2 Matter Around Us
PennapaKeavsiri
 
Kirill Klip GEM Royalty TNR Gold Lithium Presentation
Kirill Klip GEM Royalty TNR Gold Lithium PresentationKirill Klip GEM Royalty TNR Gold Lithium Presentation
Kirill Klip GEM Royalty TNR Gold Lithium Presentation
Kirill Klip
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 

Recently uploaded (20)

NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
 
DearbornMusic-KatherineJasperFullSailUni
DearbornMusic-KatherineJasperFullSailUniDearbornMusic-KatherineJasperFullSailUni
DearbornMusic-KatherineJasperFullSailUni
 
Enhancing Adoption of AI in Agri-food: Introduction
Enhancing Adoption of AI in Agri-food: IntroductionEnhancing Adoption of AI in Agri-food: Introduction
Enhancing Adoption of AI in Agri-food: Introduction
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
AI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your BusinessAI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your Business
 
欧洲杯赌球-欧洲杯赌球买球官方官网-欧洲杯赌球比赛投注官网|【​网址​🎉ac55.net🎉​】
欧洲杯赌球-欧洲杯赌球买球官方官网-欧洲杯赌球比赛投注官网|【​网址​🎉ac55.net🎉​】欧洲杯赌球-欧洲杯赌球买球官方官网-欧洲杯赌球比赛投注官网|【​网址​🎉ac55.net🎉​】
欧洲杯赌球-欧洲杯赌球买球官方官网-欧洲杯赌球比赛投注官网|【​网址​🎉ac55.net🎉​】
 
High-Quality IPTV Monthly Subscription for $15
High-Quality IPTV Monthly Subscription for $15High-Quality IPTV Monthly Subscription for $15
High-Quality IPTV Monthly Subscription for $15
 
Discover the Beauty and Functionality of The Expert Remodeling Service
Discover the Beauty and Functionality of The Expert Remodeling ServiceDiscover the Beauty and Functionality of The Expert Remodeling Service
Discover the Beauty and Functionality of The Expert Remodeling Service
 
Kirill Klip GEM Royalty TNR Gold Copper Presentation
Kirill Klip GEM Royalty TNR Gold Copper PresentationKirill Klip GEM Royalty TNR Gold Copper Presentation
Kirill Klip GEM Royalty TNR Gold Copper Presentation
 
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fix
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fixKalyan chart 6366249026 India satta Matta Matka 143 jodi fix
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fix
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
2024.06 CPMN Cambridge - Beyond Now-Next-Later.pdf
2024.06 CPMN Cambridge - Beyond Now-Next-Later.pdf2024.06 CPMN Cambridge - Beyond Now-Next-Later.pdf
2024.06 CPMN Cambridge - Beyond Now-Next-Later.pdf
 
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women MagazineEllen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
 
Call 8867766396 Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian M...
Call 8867766396 Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian M...Call 8867766396 Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian M...
Call 8867766396 Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian M...
 
Lukas Rycek - GreenChemForCE - project structure.pptx
Lukas Rycek - GreenChemForCE - project structure.pptxLukas Rycek - GreenChemForCE - project structure.pptx
Lukas Rycek - GreenChemForCE - project structure.pptx
 
Science Around Us Module 2 Matter Around Us
Science Around Us Module 2 Matter Around UsScience Around Us Module 2 Matter Around Us
Science Around Us Module 2 Matter Around Us
 
Kirill Klip GEM Royalty TNR Gold Lithium Presentation
Kirill Klip GEM Royalty TNR Gold Lithium PresentationKirill Klip GEM Royalty TNR Gold Lithium Presentation
Kirill Klip GEM Royalty TNR Gold Lithium Presentation
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 

Learning in the Social Workplace

  • 1. Jane Hart Learning in the Social Workplace Centre for Learning & Performance Technologies Social Learning Centre | Internet Time Alliance
  • 3. Agenda How individuals are using social media How organisations are using social technologies How frameworks are guiding new organisational approaches Available online at bit.ly/liswpwp C4LPT, 2011 3
  • 5. Top 100 Tools for Learning 2011 List compiled from the Top 10 Tools contributions of 531 learning professionals worldwide
  • 6. “Today already 47% of business technology users at North American and European companies report using one or more website(s) to do parts of their jobs that are not sanctioned by their IT department. We expect this number to grow to close to 60% in 2011 as frustrated workers work around IT to self-provision technology” Forrester Research, April 2011 © C4LPT, 2011 6
  • 7. “between one-third and two-thirds of your employees are meeting their needs by working around you” Jensen & Klein, Blind spots, CLO Magazine, April 2011 © C4LPT, 2011 7
  • 9. 8 key features how the Smart Worker uses social media to work and learn C4LPT, 2011 9
  • 10. 1 - The Smart Worker : recognises she learns continuously as she does her job C4LPT, 2011 10
  • 11. 2 - The Smart Worker : wants immediate access to solutions to his performance problems C4LPT, 2011 11
  • 12. 3 - The Smart Worker : is happy to share what he knows C4LPT, 2011 12
  • 14. 4 - The Smart Worker : relies on a trusted network of friends and colleagues C4LPT, 2011 14
  • 15. ask and answer questions exchange ideas, resources and experiences brainstorm and solve problems together keep up to date with what their colleagues are doing and thinking learning from one another in many different ways – sometimes without realising it C4LPT, 2012 15
  • 16. 5 - The Smart Worker : learns best with and from others C4LPT, 2011 16
  • 17. 6 - The Smart Worker : keeps up to date with his industry and profession C4LPT, 2011 17
  • 18. 7 - The Smart Worker : constantly strives to improve her productivity C4LPT, 2011 18
  • 19. 8 - The Smart Worker : thrives on autonomy "A sense of autonomy has a powerful effect on individual performance and attitude.“ “Control leads to compliance; autonomy leads to engagement.” C4LPT, 2011 19
  • 21. Adoption curve of use of social tools in organisations ban all Bring Your Own social media marketing access to Device strategy and use of social tools social business ad hoc functional use
  • 22. “A Social Business isn’t just a company that has a Facebook page and a Twitter account. A Social Business is one that embraces and cultivates a spirit of collaboration and community throughout its organization— both internally and externally.” IBM, 2011
  • 23. “Social is not a feature. Social is not an application. Social is a deep human motivation that drives our behaviour almost every second that we’re awake … The leading businesses are recognizing that the web is moving away from being centred around content, to being centred around people. That is the biggest social thunderstorm, and all of us are going to have to understand it to succeed. So stop talking about social as a distinct entity. Assume it in everything you do.“ Paul Adams, Stop talking about social © C4LPT, 2012
  • 26. Training/ Workforce Development Services Framework 1/5 Instructional Services SERVICES Performance Support designing, delivering Services and managing training, Social e-learning and/or Collaboration blended learning Services events supporting providing access to, collaborative working and supporting use of and the building of a range of resources internal networks, Performance (content and people) Consulting communities and for performance Services collaboration spaces improvement finding the most appropriate solution to a performance or learning problem v3, Mar 2012 Jane Hart, C4LPT 26
  • 27.
  • 29. Training/ Instructional Social Collaboration Services Services Performance Support Services Social HELPING TEAMS WORK Collaboration COLLABORATIVELY Services & FACILITATING LEARNING THROUGH COLLABORATIVE WORK encouraging workers to connect and collaborate and engage in new collaborative practices developing new collaboration and community skills (by modelling not shaping) Success measured in change in performance not in acquisition of skills and/or knowledge Version 2, Mar 2012 Jane Hart, C4LPT.co.uk
  • 30. “… as for the new social and collaboration skills that you simply can’t train workers require, well people to be social! What was required was getting down and dirty and helping people understand what it actually meant to work collaboratively in the new social workplace, and the value that this would bring to them. My Internet Time Alliance colleague refers to this as modelling not shaping” Jane Hart, Collaboration and community skills are the new workplace skills © C4LPT, 2012
  • 31.
  • 32.
  • 34. CONTACT JANE HART Email: jane@janehart.com Centre for Learning & Performance Technologies www.C4LPT.co.uk Social Learning Centre learning in the social www.SocialLearningCentre.co.uk workplace Internet Time Alliance www.InternetTimeAlliance.com Twitter: @C4LPT whitepaper available as web or PDF Facebook: facebook.com/C4LPT at bit.ly/liswpwp LinkedIn: linkedin.com/in/c4lpt © C4LPT, 2012 34