The document discusses knowledge management (KM), emphasizing its role in systematically managing vital knowledge and related processes. It identifies challenges in KM, such as reluctance to share information and poorly organized knowledge, and outlines the SECI model, which details methods of converting tacit knowledge to explicit knowledge and vice versa. The content also highlights community practices, knowledge forums, and strategies to enhance knowledge sharing within organizations.

1. Knowledge Management- Tacit to Explicit perspective
Anish Cheriyan Director Quality & Knowledge Management Head,
Arnab Dasgupta, Senior Project Leader- Quality & KM Officer

2. • India has world's
largest youth
population: UN
report*
• * http://articles.economictimes.indiatimes.com/2014-11-
18/news/56221890_1_demographic-dividend-youth-population-
osotimehin

3. Image Courtesy:
http://image.shutterstock.com/z/stock-photo-man-
sitting-on-tree-stump-telling-story-to-boy-and-girl-
grandpa-telling-story-to-grandson-and-83891680.jpg

4. Content
• Knowledge Management
• Challenges
• SECI Model
• KM Implementation
• Summary
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5. 5
 Knowledge Management is the explicit and systematic
management of vital knowledge - and its associated processes of
creation, organization, diffusion, use and exploitation.
 Knowledge Management is about People, Culture, Systems &
Processes
What is Knowledge Management?
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6. Challenges 1: “Don’t Share Syndrome”
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7. Challenges 2: “Lazy to Share”
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8. Challenges 3: “Too many General Sharing, No value”
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9. Challenges 4: “Scattered, Not Organized Knowledge”
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10. Challenges 5: “No Community Thinking”
Image Courtesy: smu.edu.sg Image Courtesy: progea.us
Image Courtesy: knowledgecommunity.ph

11. FacebookFacebook
WhatsappWhatsapp
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Image Courtesy: genymedium.com

12. Meeting over a Coffee!Meeting over a Coffee!
Image Courtesy: brewed-coffee.com

13. Informal Get TogetherInformal Get Together
Image Courtesy: http://www.360mexico.org/images/team/full.jpg

14. Image Courtesy: careeranna.com http://images.desimartini.com/media/uploads/koffee-with-karan-

15. Conference ..Conference ..
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16. Website!Website!
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17. SECI Model
Combination: Explicit to
explicit
This is the simplest form.
Codified knowledge sources
(e.g. documents) are
combined to create new
knowledge. –it does not
extend the company’s
knowledge base
Internalization: Explicit to tacit
As explicit sources are used and
learned, the knowledge is
internalized, modifying the
user's existing tacit knowledge.
Socialization: Tacit to tacit
Knowledge is passed on
through practice,
guidance, imitation, and
observation.
Externalization: Tacit to
explicit
Tacit knowledge is codified
into documents, manuals,
etc. so that it can spread
more easily through the
organization.
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18. Quality Control Circle (QCC)
Image Courtesy: management-improvement.blogspot.com
Image Courtesy: artoflean.com

19. Knowledge Forums
Image Courtesy: kenwebseo.com Image Courtesy: zendesk.com Image Courtesy: elearningtech.blogspot.com
Image Courtesy: only4hackers.blogspots.com

20. Quality Management System
Image Courtesy: nonagon.com
Image Courtesy: info-electronics.com

21. Community of Practice
Organization Community of Sharing Structure
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Image Courtesy: socialserviceinstitute.sg

22. Knowledge Cafe
Image Courtesy: on-orbit-servicing.com
Image Courtesy: slideshare.net

23. Share your Success Story..
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24. Can we do this together.. 
http://www.slideshare.net/Celcius233/eliciting-tacit-
knowledge-for-learning

25. 25
Q&A

26. THANK YOU