This document discusses capturing tacit knowledge and discusses various methods for doing so. It defines tacit knowledge as knowledge that resides in people's minds and is difficult to articulate, consisting of insights, intuitions, and flashes of inspiration. It then discusses why tacit knowledge is crucial for organizations, as clients pay for solutions not just information. It explores various methods for capturing tacit knowledge, such as knowledge repositories, communities of practice, and enterprise knowledge portals. The document also discusses using single experts versus multiple experts to capture knowledge and outlines key challenges and advantages to tacit knowledge capture.