This document discusses quality 4.0 and the new role of quality through quality by discovery. It begins by outlining the agenda, which includes details on quality 4.0, continuous quality management systems, and the new role of quality achieved through quality by discovery. It then discusses perspectives on quality 4.0 and how continuous quality management systems can integrate real-time information across the product lifecycle from R&D to manufacturing to supply chain to customers. The document also discusses how quality is evolving from quality by inspection to quality by design to quality by empowerment and discovery. It outlines the value propositions of quality 4.0 in improving human intelligence, decision making, transparency and anticipating changes. The document concludes by discussing how quality

1. 11/8/2020
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Quality 4.0 & Quality by Discovery
Anish Cheriyan, Harman Automotive
Image Courtesy: https://phys.org/news/2016-08-physicists-discovery-nature.html

2. Agenda
• Quality 4.0 Details
• Continuous Quality Management System
• The New Role of Quality- Quality By Discovery
• QA- Value Proposition
• Agile Value
• Internet of Things
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3. Quality 4.0- Perspectives
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Quality
4.0
Artificial
intelligence
Big data
Blockchain
Deep
learning
Enabling
technologies
Machine
learning

4. CQMS- Continuous Quality Management System
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R&D Manufacturing Supply Chain Customer
Real Time Information*
Design for
Quality
Real Time
Information
Analytics
(ML/AI) &
Human
Intervention
Corrective &
Preventive
Action
Learning
Organization
(QMS)
…

5. THE NEW ROLE OF QUALITY
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Quality by
Inspection
Quality by
Design
Quality by
Empowerme
nt
Quality
by
Discovery
Reference: Connected, Intelligent, Automated: The Definitive Guide to Digital Transformation and Quality 4.0

6. QUALITY 4.0 – Value Proposition
11/8/2020 6Reference: Connected, Intelligent, Automated: The Definitive Guide to Digital Transformation and Quality 4.0

7. Improve on Human Intelligence
Increase the speed and quality of decision making
Increase transparency, traceability and auditability
Anticipate changes , reveal biases
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QUALITY 4.0 – Value Proposition
Reference: Connected, Intelligent, Automated: The Definitive Guide to Digital Transformation and Quality 4.0

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QUALITY 4.0 – WHY QUALITY PROFESSIONALS (including PMs) ARE
UNIQUELY POSITIONED
Systems Thinking
Data Driven Decision making (Statistics, Six Sigma)
Leadership for Organization learning
Define Processes and continuous improvement
Understanding of how processes, policies and decision impact
people
Reference: Connected, Intelligent, Automated: The Definitive Guide to Digital Transformation and Quality 4.0

9. Introduction- Agile Values and Principles
Agile
Values
Individuals
&
interactions
over
processes
and tools
Working
software
over
extensive
documenta
tion
Customer
collaborati
on over
contract
negotiation
Responding
to change
over
following a
plan

10. Agile Methods
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Key is Adaptability with Quality
–Built in into the Delivery.

11. INTERNET OF THINGS
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12. Video
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https://www.youtube.com/watch?v=nAa6_IAobAI

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Zooming – Internet of Things
The interconnection via the Internet of computing devices embedded in everyday
objects, enabling them to send and receive data.
Image Credits : https://www.i-scoop.eu/internet-of-things-guide/Image Credits : https://justcreative.com/2018/11/19/internet-of-things-explained/

14. IOT – User Scenarios
Smart Home
IoT platform enables
convenient human-machine
interactions for efficient
home management. Smart
Home applications include
appliance automation,
security, and energy use
optimization.
Connected Car
The platform uploads
vehicular data to the cloud
and analyzes it to provide
diverse connected car
services, including real-time
vehicle status, drive analysis,
security, and emergency
services.
Smart Water Metering
Using NB-IoT networks, the
platform efficiently manages
meters and significantly reduces
operation and maintenance costs,
and can be integrated with smart
water meters from various
vendors.
Credit https://www.huaweicloud.com/en-us/

15. • Estimated
lifetime of a
single HW
Device
• Ability of the
system to
provide particular
service on
demand during a
time interval.
1
2
3
4 5
Resource
utilization
Reliability &
Availability
Security& Privacy
Interoperability&
Maintainability,
Installability
Device Lifespan,
Elasticity
Zooming - IOT Quality Characteristics
• Extent to which
the resources
required by the
system were used
in relation to the
accuracy and
completeness
• Estimated energy
efficiency
• Data Quality
• Functional
Correctness
• Up-to-dateness
• Trustworthiness
• Availability of the
provided service or
particular data
supplied as the
part of the service.
• Device Security
• Data privacy
• Data
Transmission
• Access Control
• Non repudiation
• Proof of
Transaction
• Capability to
interact with
another system,
product or device.
• Replicability
• Updatability
• Performance
• Ease of
Deployment

16. Thank you
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