Interpersonal Perception
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This document discusses various interpersonal perception skills including non-verbal communication, reinforcement, questioning, reflecting, opening and closing, explanation, listening, and self-disclosure. Non-verbal communication involves facial expressions, gaze, gestures, posture, bodily contact, and appearance. Reinforcement encourages repetition through praise. Questioning techniques include open-ended and closed questions. Reflecting shows interest in statements and feelings. Opening and closing establishes interactions. Explanation and listening are important communication skills. Self-disclosure aids self-discovery.
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Critical thinking powerpoint
Critical thinking is reflective reasoning about beliefs and actions used to determine if claims are true. It traces to Socratic questioning in Ancient Greece and involves examining propositions to assess if they correspond to reality. Critical thinking requires skills like observation, interpretation, evaluation, and inference as well as intellectual traits like open-mindedness, integrity, and courage. The purpose is to use reason to improve the quality of thinking on any subject.
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- 2. Interpersonal Perception Includes: Non-verbal Communication (NVC) Reinforcement Questioning Reflecting Opening & Closing Explanation Listening Self - disclosure 6/29/2010 Babu.G
- 3. Non-verbal communication (NVC) Communication is usually taken to mean range of non-verbal signals, which include the following: Facial Expression Gaze Gesture Posture Bodily Contact Spatial Behavior Clothes & Appearance Non-Verbal Vocalisations Smell 6/29/2010 Babu.G
- 4. Reinforcement Which refers to behaviors which can be encourage other person to carry on or repeat the action. The reinforcement influence of expressions of praise, encouragement and support, even down to the extent of head nods, grunts and the “uh-huh” and “mm-hmm” 6/29/2010 Babu.G
- 5. Questioning Questioning (open question & closed question) which helps the professional interviewers to extract information from you. Open questions encourage people to talk and expand. Closed questions encourage short answers. (Inexperienced interviewers often ask too many closed questions and do not get the elaborate answers) 6/29/2010 Babu.G
- 6. Reflecting Skill which has been used by the counselors and other people who have to conduct very personal interviews. This will depends on whether you are interested in the factual statements that the other person has made or their feelings about what they are saying 6/29/2010 Babu.G
- 7. Opening and Closing Establishment of the beginning and ending of a particular interaction. Often this involves making conversation to establish the sales representative as more friendly and helpful than just a salesman. Opening and Closing can be classified into: Social Opening Factual Opening Motivational Opening 6/29/2010 Babu.G
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