FIRO-B is a measurement tool that assesses an individual's interpersonal needs and behaviors in relationships across three dimensions: inclusion, control, and affection. It measures both a person's expressed behaviors toward others and wanted behaviors from others. The six components measured are expressed inclusion, wanted inclusion, expressed control, wanted control, expressed affection, and wanted affection. FIRO-B provides insight into how a person behaves in relationships and can help predict interactions between people.

1. FIRO -BFIRO -B

2. FIRO-BFIRO-B
►Fundamental Interpersonal RelationshipFundamental Interpersonal Relationship
Orientation – Behavior. FIRO-B can beOrientation – Behavior. FIRO-B can be
defined as the way in which an individualdefined as the way in which an individual
characteristically relates to other people.characteristically relates to other people.

3. Objectives Of FIRO-BObjectives Of FIRO-B
►To construct a measure of how an individualTo construct a measure of how an individual
acts in interpersonal situations andacts in interpersonal situations and
►To construct a measure that will lead to theTo construct a measure that will lead to the
prediction of interaction between people.prediction of interaction between people.

4. ►The Six Basics:The Six Basics:
 Expressed Inclusion (eI)Expressed Inclusion (eI)
 Wanted Inclusion (wI)Wanted Inclusion (wI)
 Expressed Control (eC)Expressed Control (eC)
 Wanted Control (wC)Wanted Control (wC)
 Expressed Affection (eA)Expressed Affection (eA)
 Wanted Affection (wA)Wanted Affection (wA)
FIRO-BFIRO-B

5. Your FIRO-B Results: How toYour FIRO-B Results: How to
Score the Self-ScorableScore the Self-Scorable
eI
wI wC wA
eAeC
Inclusion
• recognition
• belonging
• participation
Control
• influence
• leading
• responsibility
Affection
• closeness
• warmth
• sensitivity
Expressed
Behavior
• what I prefer to do
• how much I initiate
• observable action
Wanted
Behavior
• how much I want
others to initiate
• how much I prefer
to be the recipient
TOTAL
INCLUSION
eI+wI
TOTAL
CONTROL
eC+wC
TOTAL
AFFECTION
eA+wA
TOTAL
EXPRESSED
eI+eC+eA
TOTAL
WANTED
wI+wC+wA
OVERALL
expressed
+
wanted

6. FIRO-B is designed to measureFIRO-B is designed to measure
►The individual’s behaviour towards others)The individual’s behaviour towards others)
►The behaviour he wants from othersThe behaviour he wants from others
►In the three areas of interpersonalIn the three areas of interpersonal
interaction i.einteraction i.e
-Inclusion (I)-Inclusion (I)
-Control (C)-Control (C)
-Affection (A)-Affection (A)

7. Inclusion (I)Inclusion (I)
►Behaviour directed towards the satisfactionBehaviour directed towards the satisfaction
of the interpersonal need of inclusion, theof the interpersonal need of inclusion, the
need to maintain and establish aneed to maintain and establish a
satisfactory relation with people withsatisfactory relation with people with
regards to association.regards to association.
►Inclusion connotes interaction with people,Inclusion connotes interaction with people,
attention, acknowledgement being known,attention, acknowledgement being known,
prominence, recognition, prestige,prominence, recognition, prestige,
individuality, understanding, interest,individuality, understanding, interest,
commitment and participation.commitment and participation.

8. ContinueContinue
►Unlike affection it does not cannotes strongUnlike affection it does not cannotes strong
emotional attachment to people.emotional attachment to people.
►Unlike control the preoccupation is withUnlike control the preoccupation is with
prominence not dominance.prominence not dominance.

9. Control (C)Control (C)
► Behaviour directed to satisfy the interpersonalBehaviour directed to satisfy the interpersonal
need for control, the need to maintain aneed for control, the need to maintain a
satisfactory relation with people with respect tosatisfactory relation with people with respect to
power and authority (control).power and authority (control).
► It relates to making decisions, discipline, goalIt relates to making decisions, discipline, goal
settings, dominance, guidance, giving directions,settings, dominance, guidance, giving directions,
influencing, ruling, leading, antonyms to controlinfluencing, ruling, leading, antonyms to control
would be rebellion, resistance, following, anarchywould be rebellion, resistance, following, anarchy
and submission.and submission.

10. Affection (A)Affection (A)
►Behaviour directed toward the satisfactionBehaviour directed toward the satisfaction
of interpersonal need for affection and love.of interpersonal need for affection and love.
It centers around feelings of warmth, loveIt centers around feelings of warmth, love
and emotional acceptance, friendship.and emotional acceptance, friendship.
►Lack of affection would mean coolLack of affection would mean cool
emotionally distant, dislike and hate.emotionally distant, dislike and hate.
►Affection involves sharing one’s innerAffection involves sharing one’s inner
anxieties, wishes and feelings.anxieties, wishes and feelings.

11. ►Inclusion is concerned with –Inclusion is concerned with – IN or OUTIN or OUT
►Control is concerned with –Control is concerned with – TOP orTOP or
BOTTOMBOTTOM
►Affection is concerned with –Affection is concerned with – CLOSE orCLOSE or
FARFAR

12. Interpersonal NeedInterpersonal Need
►A requirement for a person to establish aA requirement for a person to establish a
satisfactory relation between himself andsatisfactory relation between himself and
other people.other people.
►‘‘Relations’ refers to the amount ofRelations’ refers to the amount of
interchange between himself and othersinterchange between himself and others
and the degree to which he originates,and the degree to which he originates,
receives behaviour.receives behaviour.

13. ►Expressed Behaviour (E)Expressed Behaviour (E)
(Actions taken by a person towards others)(Actions taken by a person towards others)
►Wanted Behaviour (W)Wanted Behaviour (W)
(Behaviours from other people that a person(Behaviours from other people that a person
feels will satisfy an interpersonal need.feels will satisfy an interpersonal need.

14. Dimension Expressed WantedDimension Expressed Wanted
Behavior BehaviorBehavior Behavior
Inclusion - I initiate interaction I want to be includedInclusion - I initiate interaction I want to be included
Control - I control People I want to be controlledControl - I control People I want to be controlled
Affection - I act close and I want people to beAffection - I act close and I want people to be
personal close and personal to mepersonal close and personal to me

15. Summary of parent child RelationsSummary of parent child Relations
►Too MuchToo Much
- Inclusion is called enmeshing and leads to- Inclusion is called enmeshing and leads to
person Over socialperson Over social
- Control is called Dominate and leads to- Control is called Dominate and leads to
person autocraticperson autocratic
- Affection is called smother and leads to- Affection is called smother and leads to
person Over personalperson Over personal

16. Too littleToo little
►Inclusion is called abandon and leads theInclusion is called abandon and leads the
person under socialperson under social
►Control is called undirect and leads theControl is called undirect and leads the
person abdicatingperson abdicating
►Affection is called unlove and leads theAffection is called unlove and leads the
person underpersonalperson underpersonal

17. IdealIdeal
►Inclusion is called acceptance and leads theInclusion is called acceptance and leads the
person socialperson social
►Control is called respect and leads theControl is called respect and leads the
person democraticperson democratic
►affection is called love and leads the personaffection is called love and leads the person
intimateintimate

18. Inclusion (I) Social behaviourInclusion (I) Social behaviour
►It is the behavior directed to satisfy theIt is the behavior directed to satisfy the
interpersonal need for the interaction orinterpersonal need for the interaction or
association or belonging.association or belonging.
It ConnotesIt Connotes
►Interaction with peopleInteraction with people
►CommunicationCommunication
►BelongingBelonging
►AppreciationAppreciation
►RecognitionRecognition

19. Continue…Continue…
►PrestigePrestige
►UnderstandingUnderstanding
►InterestInterest
►InvitationInvitation
►ParticipationParticipation
►AttentionAttention
►CommitmentCommitment
►InvolvementInvolvement

20. Affection (A) EmotionalAffection (A) Emotional
OpennessOpenness
►It connotes the behavior directed to satisfyIt connotes the behavior directed to satisfy
the interpersonal need for affection and lovethe interpersonal need for affection and love
►Affection connotesAffection connotes
►Emotional warmth and acceptanceEmotional warmth and acceptance
►FriendshipFriendship
►IntimacyIntimacy
►Sharing deepest feelings, aspirations,Sharing deepest feelings, aspirations,
worries etc.worries etc.

21. Control © Leadership BehaviourControl © Leadership Behaviour
►It is the behaviour directed to satisfy theIt is the behaviour directed to satisfy the
interpersonal need for control.interpersonal need for control.
►Control ConnotesControl Connotes
►Taking Initiatives & making decisionsTaking Initiatives & making decisions
►Making DecisionsMaking Decisions
►Taking ResponsibilityTaking Responsibility
►Giving DirectionGiving Direction
►Enforcing disciplineEnforcing discipline
►Goal setting and accountabilityGoal setting and accountability

22. Abdicator Too little Control) IndicatorAbdicator Too little Control) Indicator
►Avoids responsibilityAvoids responsibility
►Too people centeredToo people centered
►AmbiguousAmbiguous
►Escapes/ComplainingEscapes/Complaining
►IdealistIdealist
►Avoid decisionsAvoid decisions

23. Autocrat IndicatorAutocrat Indicator
►Monopolize decision makingMonopolize decision making
►Suppresses InitiativesSuppresses Initiatives
►Centralize powerCentralize power
►Depower peopleDepower people
►No delegation or delegation without authorityNo delegation or delegation without authority
►Exaggerate others’ weaknessesExaggerate others’ weaknesses
►Create fear psychosisCreate fear psychosis
►Kills creativity and innovationsKills creativity and innovations

24. Democrat indicatorDemocrat indicator
►Takes initiativesTakes initiatives
►DecisiveDecisive
►DelegatesDelegates
►Problem solver and result orientedProblem solver and result oriented
►Team builderTeam builder
►TrustsTrusts
►FirmFirm
►Empower people insightfullyEmpower people insightfully
►Induce commitmentInduce commitment

25. Subconscious Childhood Decisions leading toSubconscious Childhood Decisions leading to
Dysfunctional Behavior in AdulthoodDysfunctional Behavior in Adulthood
►Inclusions (Social behaviour)Inclusions (Social behaviour)
Dysfunction FunctionalDysfunction Functional
I am not wanted I am wantedI am not wanted I am wanted
I am not O.K I am O.KI am not O.K I am O.K
I don’t belong I do belongI don’t belong I do belong
I am not Important I am ImportantI am not Important I am Important

26. Control (Leader ship behavior)Control (Leader ship behavior)
►Dysfunction FunctionalDysfunction Functional
I can never do it right I get things rightI can never do it right I get things right
I cannot decide I can decideI cannot decide I can decide
I cannot think I can thinkI cannot think I can think
I am not competent I amI am not competent I am
competentcompetent

27. Psychological Script inducingPsychological Script inducing
messagesmessages
►Dysfunction FunctionalDysfunction Functional
No matter what INo matter what I I impact life’s challengesI impact life’s challenges
Do, it changesDo, it changes with confidence andwith confidence and
Nothing; life getNothing; life get energyenergy
WorseWorse
What I Feel think do,What I Feel think do, What I feel, think andWhat I feel, think and
Does not matter, whatDoes not matter, what do, is important anddo, is important and
can I do alonecan I do alone ValuableValuable

28. Affection (Emotional Openness)Affection (Emotional Openness)
►Dysfunction FunctionalDysfunction Functional
I am not likable I am likableI am not likable I am likable
Life is a disaster life is funLife is a disaster life is fun
I am not lovable I am lovableI am not lovable I am lovable

29. Existential dilemmaExistential dilemma
►Am I In or OutAm I In or Out
►Am I Top or bottomAm I Top or bottom
►Am I close or DistantAm I close or Distant

30. Existential AnxietiesExistential Anxieties
►I may not be important !I may not be important !
►I may not be competent !I may not be competent !
►I may not be likable !I may not be likable !

31. The Solution (Elevation)The Solution (Elevation)
►Auto suggestionsAuto suggestions
►I am importantI am important
►I am competentI am competent
►I am likableI am likable
►Auto suggestions help release outAuto suggestions help release out
subconscious energies leading to success.subconscious energies leading to success.

32. Some good feelingsSome good feelings
►Be realistic in your expectation of othersBe realistic in your expectation of others
and your selfand your self
►Give adult (objective, rational, relevant)Give adult (objective, rational, relevant)
facts or ask questionsfacts or ask questions
►Be aware of the way you structure your timeBe aware of the way you structure your time
and energyand energy
►Determine if organization structure providesDetermine if organization structure provides
you with the support you need toyou with the support you need to
accomplish the necessary task of your job.accomplish the necessary task of your job.

33. ►Speak to clarity and to create a successulSpeak to clarity and to create a successul
working environment.working environment.
►Be a problem solver, realistic limit setter andBe a problem solver, realistic limit setter and
authentic helper.authentic helper.
►Be aware of the way you give or receiveBe aware of the way you give or receive
positive and negative feedback.positive and negative feedback.

34. INGREDIENTS OFINGREDIENTS OF
DELEGATINGDELEGATING
►Assigning role and responsibility.Assigning role and responsibility.
►Agreeing on time frame.Agreeing on time frame.
►Agreeing on resourcesAgreeing on resources
►Agreeing on personnel.Agreeing on personnel.
►Stating / agreeing on standard ofStating / agreeing on standard of
completion.completion.

35. HOW TO DELEGATEHOW TO DELEGATE
GUIDELINESGUIDELINES
►Assign responsibility with enough authorityAssign responsibility with enough authority
to handle task.to handle task.
►Provide a frame work so that is understoodProvide a frame work so that is understood
and so that task becomes meaningful.and so that task becomes meaningful.
►Assign credit for completion of task.Assign credit for completion of task.
►Be accountable for failure.Be accountable for failure.

36. THANK YOUTHANK YOU