2. Process that we use
?at to communicate our
ideas, thoughts and
feelings to another
Wh
person.
Includes everyday exchange
(formal or informal) by means of
words, sounds, facial expression,
gestures and postures.
3. Importance
● Face-to-face interaction between
individuals.
● Can get immediate feedback.
● Clarifies and emphasize many points
through your expressions, gestures
and voice.
● Increases the communicator’s self-
concept.
5. Reasons of Different
Perceptions
Personal Differences: Cultural Differences:
● Age ● Language
● Gender ● Customs
● Race ● Belief Systems
● Past Experiences ● Historical Perspective
Social Differences:
● Occupation
● Level of education
● Family Upbringing
6. Principles
of
Effective
Interpersonal
Communication
16. Be Knowledgeable,
Know it
The people with the best interpersonal
communication skills usually have extensive
knowledge of the subject, through a
combination of real life experiences combined
with an all-inclusive knowledge of the
principles involved in interpersonal
communication.
17. Be Skilled
It is not sufficient to simply know the principles
of interpersonal communication. You will have
to be practice it in real life too before you can
internalise it.
18. Be Motivated
You will need to be and remain motivated in
order to develop your new interpersonal skills.
19. Be Flexible
Each situation is unique with many different
variables to consider. Thus it is important to be
flexible in the application of the principles of
interpersonal communication.
20. Be Other-Oriented
Focusing on others means to consider the
needs and interests of the other person above
our own, and will help you become a better
interpersonal communicator.
21. Technology's Effect
on Interpersonal Communication
● With the invent of internet, the world has
effectively become an interconnected global
village.
● Email and instant messaging has
established itself as a fast, free and
convenient method to send messages,
replacing traditional mail in the process.
22. But...
● Convenience of emails and video
conferences, just cannot entirely replace the
feeling and warmth of a person's
handshake or presence.
○
● This has reduced the communication
between parents and their children due to
the lack of quality time spend together.