The document outlines principles of effective communication including having a clear objective, understanding the receiver, using clear language, and providing feedback. It discusses barriers like language differences, physical obstacles, psychological factors, and cultural differences. Finally, it describes types of communication as verbal versus non-verbal and styles as aggressive, assertive, or passive. The overall goal is to understand how to communicate effectively.

1. PRINCIPLES OF EFFECTIVE
COMMUNICATION

2. Let’s Play!!

3. OBJECTIVES
 To understand the different principles of effective
communication
 To understand the barriers to communication and
how to overcome them
 To understand different Types and Styles of
Communication

4. PRINCIPLES OF EFFECTIVE
COMMUNICATION
 Principle of Objective
 Principle of Understanding the receiver
 Principle of Clarity
 Principle of feedback

5. PRINCIPLE OF OBJECTIVE
 Tocreate
awareness
 To give information
 Tomake an
announcement
 Todeliver some
bad news

6. ESSAY WRITING !
 Write an essay on Education System

7. PRINCIPLE OF UNDERSTANDING THE
RECEIVER
 Who is your receiver?
 Do you know them
before ?
 Do you know what are
their needs and wants ?
 What is the expected
response ?
 Do know how your
receiver will respond?
 What are their learning
styles ?

8. ACTIVITY TIME

9. PRINCIPLE OF CLARITY
 No ambiguity
 Formatting the
message
 Understand the
objective
 Use
different
methods if required

10. PRINCIPLE OF FEEDBACK
 Opportunity for
suggestions
 Ask questions
 Provideopportunity
for questions
 Clarify

11. PICTURE IT!

12. BARRIERS TO EFFECTIVE
COMMUNICATION
 Language Barriers
 Physical Barriers
 Psychological Barriers
 Cultural Barriers

13. LANGUAGE BARRIER
 Understand the receiver
 Use a common language
 Use simple vocabulary
 Give examples

14. PHYSICAL BARRIERS
 Place
 Climate
 Noise

15. PSYCHOLOGICAL BARRIER
 Moods
 Don’t want to listen
 Don’t pay attention
 Day dreaming

16. CULTURAL BARRIER
 Different country
 Rural and Urban
 Different value systems

17. TYPES OF COMMUNICATION
Non-verbal
 Verbal Communication
Tone of
voice
 Non-Verbal
38% Spoken
words
55%
Body
7% Languag
e

18. VERBAL COMMUNICATION
 Language
 Words
 Grammar
 Clarity
 Pace
 Pitch
 Tone

19. NON-VERBAL COMMUNICATION
 No exchange of words
 Body Language
 Posture and gesture
 Facial expressions
 Eye contact

20. BODY LANGUAGE –POSTURE AND
GESTURE

21. BODY LANGUAGE – FACIAL EXPRESSION
 Happy
 Angry
 Disgusted
 Frustrated
 Afraid

22. COMMUNICATION STYLES
I am You are
right right
Aggressive Assertive Passive

23. ASSERTIVE
 Strong self-belief
 Values others
 Active Listener
 Empathetic
 Non-judgmental
 Self-aware
 Open, natural gestures
 Self-motivated

24. AGGRESSIVE
 Closed mind
 Poor listener
 Dominating
 Know-it-all attitude
 Points finger
 Rigid posture
 Impatient
 Argumentative
 Loud

25. PASSIVE STYLE
 Hesitant
 Always agrees
 Lacks self-belief
 Anxious
 Fidgets
 Doesn’t make eye
contact
 Slumped posture
 Not liked
 Loses self esteem

26. RECAP
 Effective communication
 Principles of Effective Communication
 Barriers to Effective Communication
 Communication Styles