Unit III Persuasive communication - Circulars, Publicity material, news letters, Notices and
advertisements, Leaflets, Invitation; Internal communication - memoranda, meeting
documentation, Reports, Types of reports, Writing of reports.
Business communication module 1 - Kerala UniversityNijaz N
Unit I Nature and purpose of communication; Process and Elements - Classification of
communication - intrapersonal, interpersonal, written, verbal, non verbal, visual etc;
Barriers to communication; Principles of effective communication; Business
communication - Role, Importance, types; Deductive & inductive logic.
Interpersonal Communication Skills | Barriers of Communication | How to overc...Aojesh Shrivastava
This PowerPoint presentation has referenced interpersonal communication skills and what are the barriers that come and how to overcome those barriers. This PowerPoint presentation was created for the First Year of college for the English/Communication Skills subject.
Business communication module 1 - Kerala UniversityNijaz N
Unit I Nature and purpose of communication; Process and Elements - Classification of
communication - intrapersonal, interpersonal, written, verbal, non verbal, visual etc;
Barriers to communication; Principles of effective communication; Business
communication - Role, Importance, types; Deductive & inductive logic.
Interpersonal Communication Skills | Barriers of Communication | How to overc...Aojesh Shrivastava
This PowerPoint presentation has referenced interpersonal communication skills and what are the barriers that come and how to overcome those barriers. This PowerPoint presentation was created for the First Year of college for the English/Communication Skills subject.
It is helpful for all students who are pursuing graduation and master degree courses as well as for lecturers who are teaching in colleges and university....
this presentation is based on business communication. It contains concept of communication and its definition of communication by different authors. It has process of communication and explains objectives of communication.It describes formal and informal communication.
ITFT-MEDIA, The barriers to communicationSurbhi Rishi
Communication is a process beginning with a sender who encodes the message and passes it through some channel to the receiver who decodes the message.
Communication is fruitful if and only if the messages sent by the sender are interpreted with same meaning by the receiver.
If any kind of disturbance blocks any step of communication, the message will be destroyed. Due to such disturbances, managers in an organization face severe problems
It is helpful for all students who are pursuing graduation and master degree courses as well as for lecturers who are teaching in colleges and university....
this presentation is based on business communication. It contains concept of communication and its definition of communication by different authors. It has process of communication and explains objectives of communication.It describes formal and informal communication.
ITFT-MEDIA, The barriers to communicationSurbhi Rishi
Communication is a process beginning with a sender who encodes the message and passes it through some channel to the receiver who decodes the message.
Communication is fruitful if and only if the messages sent by the sender are interpreted with same meaning by the receiver.
If any kind of disturbance blocks any step of communication, the message will be destroyed. Due to such disturbances, managers in an organization face severe problems
Events Management Services Identifying Conference Objectives.
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Creating S.M.A.R.T. objectives that relate back to your organization’s purpose and goals will keep you on track throughout your entire event planning process, from venue selection to post-event survey questions.
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Nonverbal Communication = Communication without words
Nonverbal communication is a process of communication through sending and receiving wordless messages.
A feasibility study is valuable for:
Starting a new business
Expansion of an existing business
Adding an enterprise to an existing business
Purchasing an existing business.
A business plan is a document that brings together the key elements of a business that include details about the products and services, the cost, sales and expected profits.
A small – scale independent firm usually managed, funded and operated by its owners, and whole staff size, financial resources and assets are comparatively limited in scale.
Is a process of identifying and starting a business venture, sourcing and organizing the required resources and taking both the risks and rewards associated with the venture.
1. Research Processes and steps in research process. Why is the problem definition stage probably the most important stage in the research process?
2. What is research problem? Define the main issues should receive the attention of the researcher in formulating the research problem. Give suitable examples to elucidate your points.
3. The process of problem definition
a. Statement of the problem in a general way
b. Understanding the nature/background of the problem.
c. Surveying the available literature
d. Developing the ideas through discussions
e. Rephrasing the research problem.
4. The research proposal and what purpose does a research proposal serve?
5. What is a hypothesis? What characteristics it must possess in order to be a good research hypothesis? List and briefly discuss in the hypothesis –testing procedure.
6. Write notes on following :
a. Null Hypothesis & Alternative Hypothesis
b. Type I error & Type II error.
c. Acceptance Region & Rejection Region
Messages can be communicated through gestures and touch, body language or posture, facial expression and eye contact.
The process of communication through sending and receiving wordless cues between people.
Neuro- Linguistic Programming (NLP) is an approach to communication, personal development & psychotherapy created by RICHARD BANDLER & JOHN GRINDER in California, USA in 1970’s.
Group Discussion is a modern method of assessing students personality.
It is both a technique and an art and a comprehensive tool to judge the worthiness of the student and his appropriateness for the job.
Business communication module 5 - Kerala UniversityNijaz N
Unit V Non-verbal communication, body language, kinetics, proxemics, para-language,
NLP; Listening - principles of effective listening, Visual communication - use of AVAs,
Technology and communication - Communicating digitally - Fax, Electronic mail,
Teleconferencing, Video conferencing.
Business communication module 4 - Kerala UniversityNijaz N
Unit IV Oral communication - Skills and effectiveness, principles. Planning a talk,
presentations, Extempore speech, Group discussions, Interviewing skills - Appearing
in interviews, conducting interviews; chairing, attending meetings, conferences,
seminars; Negotiation skills, conversation control.
Business communication -Assignment - Kerala UniversityNijaz N
1. Why do we communicate? What benefits does effective communication give you? How is the effectiveness of communication evaluated?
2. Discuss communication as a two-way process of exchange of information.
3. Discuss the important barriers in the communication process. Give practical examples of failures of communication arising from the different communication barriers.
4. Do you agree that, in its final form, communication is a manifestation of the personalities of both the sender and the receiver? Discuss.
5. How does group communication differ from mass communication? Does this difference between these two forms of communication demand greater care on the part of communicator (Sender)? Discuss.
Business communication module 2 - Kerala UniversityNijaz N
Unit II Written communication, Principles of effective writing; business letters - types, layout,
Application letter - resume - references; Appointment orders. Letter of resignation;
Business enquiries - offers and quotations, Order - execution and cancellation of
orders; Letters of complaint; Case Analysis.
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2. • Clear purposeful communication can
– Remove obstacles
– Build Support
– Change Perception
– Influence behavior
– Speed decision making & action
• Writing reveals one’s ability to think clearly and to use language
effectively.
3. • Are a highly effective way to communicate with employees
or customers.
• Circulars are an inexpensive and fast way to distribute
information.
• Managers can create a circular on their computer and print
out multiple copies in 30 minutes or less.
• The most important feature is the heading, which targets a
specific audience.
4.
5. • Anything used to
publicise or raise
awareness of the
Council's work,
including but not
limited to posters.
6. • A bulletin issued
periodically to the
members of a society,
business, or organization.
• Report or open letter
giving informal or
confidential news of
interest to a special group
7. • An announcement containing information about an event.
• A sign posted in a public place as an advertisement.
8. • Advertising is a form of
communication for marketing
and used to encourage,
persuade, or manipulate an
audience (viewers, readers or
listeners; sometimes a specific
group) to continue or take
some new action
• A public promotion of some
product or service
9. • A leaflet is a written or pictorial message on a single
sheet of paper.
• Standard leaflets contain general propaganda messages
intended for repeated use in all types of psychological
operations.
10.
11. • An Invitation letter is a
simple letter written to
invite or request the
presence of an
individual or groups of
patrons for a celebration
or an important
function.
13. • Is the dialogic process between employees and
employer, and employees and employees.
• Communication between employees is very often far
more powerful than any communication from employer
to employee.
14. • A written proposal or
reminder.
• A note, document or other
communication that helps
the memory by recording
events or observations on a
topic, such as may be used
in a business office.
• Plural of memorandum.
15. • Notice : Before the meeting.
– Sent to those who have the right to attend the meeting.
– Should reach within reasonable time. (Should include Day -Date
–time – Place)
• Agenda : Before the meeting
– Official list of things to be done or dealt with in meeting.
• Minutes : During the meeting.
– Official record of discussion held and decisions taken during the
meeting.
– Serve as an aid to memory