The document discusses sources of stress in the workplace and their potential effects. It lists common workplace stressors such as heavy workload, lack of work-life balance, job insecurity, and lack of control. Stress can lead to issues like absenteeism, high turnover, and poor performance. The document also discusses individual differences in stress response, describing the Type A and Type B personality theories and differences in stress reactions by gender and culture. Homework involves exploring how cultural and gender factors may influence stress levels.

1. Stress in the Workplace

2. Possible workplace stressors Activity: In groups of three or four create a mind map for sources of stress in the workplace and possible effects of this stress… Using the text books add any that you didn’t think of in your group. Workplace Stress

3. workload home-work interface job insecurity role ambiguity lack of control opportunities colleagues environment absenteeism high job turnover alcohol and drug abuse poor performance -quality and quantity

4. Activity: What could be examples of individual differences regarding stress response…discuss Fill in the personality typing handout sheet as honestly as you can…go with your first gut reaction! Scoring: Q’s 1,3,4,6, 10,and 12: agree=2 disagree=0 Q’s 2,5,7,8,9 and 11: agree=0 disagree=2 For all Q’s ‘cannot say’ = 1 Total score close to 24- Type ‘A’ Personality Total score close to 0 - Type ‘B’ Personality

5. Activity: Make notes on the characteristics of type A and B personalities. Complete a key studies sheet for Friedman and Rosenman (1974). Page 95 of Caldwell AS level. Give an evaluation of the theory of Type A behaviour in relation to stress. Page 96 of Caldwell AS level

6. Homework Describe ways in which cultural and gender differences may affect reactions to stress. For Thursday 2 nd Oct. Higher text book pg 99-101 Cardwell AS level pg 97-99