3. Confidential & Proprietary
How do we work together?
Dedicated account
troubleshooting
Team
Direct access to
Google experts
First to access
trial Ad Products
Agency
Team
5. Partners in the UK & Ireland
● What does it mean to be badged?
○ A thumbs up from us and the highest
accolade a Partner agency can
receive
○ Demonstrates that the agency:
■ Is AdWords certified
■ Scores highly in best practices,
both in terms of performance
and customer care
6. Working together to grow online
Google Partners offers agencies access to:
● Free training and support
● Adwords exams
● Industry insights and new product updates
● Partners community to connect with other agencies
8. Confidential & Proprietary
Ice Breaker
Think back to the period when you were between the ages of 12 and 16
years old…
...from the technology that was available to consumers back then, what was
one thing that you really wanted, or were excited about?
e.g. microwave, electric fireplace, walkie talkies…
...share with person(s) beside you!
20. Confidential & Proprietary
Buy festival tote
for Glastonbury
next weekend
11:15pm
On the bus,
read about
Glastonbury
lineup
8:42am
Use flashlight app to
find dropped earring
11:09pm
At bus stop, listen
to new music
playlist
8:30am
At work, book
Glastonbury
tickets
11:36am
On bus, check email
for summer sales
this weekend
5:29pm
Browse festival
styles on
YouTube
7:15pm
Wake up and
check today’s
weather
7:50am
At lunch, play
Candy Crush
while waiting in
the queue
1:33pm
Use maps to get
directions to the
new Taco
restaurant
1:13pm
150X
per day
21. Confidential & Proprietary
Web Videos Images Shopping News More Search tools
mi·cro-mo·ment
/ˈmīkrō/ /ˈmōmənt/
noun; plural noun: micro-moments
1. A moment we reflexively turn to a device to act on a need we have that moment –
to learn, discover, find or buy something.
2. Intent-rich moment when decisions are being made or preferences being shaped.
About 44,800,000 results (0.37 seconds)
define: micro-moment
23. FAST, UNPREDICTABLE CHANGE
is an absolute certainty
TECHNOLOGY
is changing
PEOPLE
are changing
THE WORLD
is changing
24. FAST, UNPREDICTABLE CHANGE
is an absolute certainty
Technology is
changing
To grow, your business
must exceed the pace of
change
The world is
changing
People are
changing
32. Google Confidential and Proprietary 32
Not just searching, but watching more than ever too
191 VIDEOS per viewer per month
Source: comScore MediaMetrix, Desktop and Mobile, UK, January 2015
40.7 MILLION people in the UK watch YouTube every month
8HOURS of YouTube videos watched per viewer every month
86%REACH of the UK online population
46. SEARCH IS MORE ‘IN THE MOMENT’
51% OF UK SHOPPERS
GO ONLINE TO
COMPARE PRODUCTS,
PRICES, AND
FEATURES
GOOGLE CONSUMER BAROMETER
47. LOCATION BASED ADS LED
32% TO VISIT STORES &
PURCHASE, 19% TO MAKE
UNPLANNED PURCHASES
SMARTPHONE COMPUTER/TABLET
BUSINESS HRS
BUSINESS HRSDIRECTIONS
LOCAL ADDRESS LOCAL ADDRESS
PRODUCT AVAIL
TOP LOCATION BASED SEARCHES:
48. Google Confidential and Proprietary
Of course, people aren’t just searching
They go online when they are looking to be educated, entertained, and inspired
10:00pm
Watch video from a friend
8:00am
Check mail on phone
8:00pm
Browse the web
6:00pm
Look up recipe on tablet
49. MORE COMPLEX MORE
CONVERSATIONAL
MORE “IN THE
MOMENT”
IT’S NOT PRODUCT,
BUT PURPOSE THAT
COUNTS
CONSUMERS ARE
(LITERALLY) TALKING
TO YOUR BRANDS
CONTEXT IS
EVERYTHING