GOLD MINING WITH
  KAIZEN BLITZ
 Worcester APICS Chapter
  February 9, 2012



      Marino Associates, LLC 2012   1
CREATIVITY
“You can’t solve problems with the
  same mind that created those
   problems in the first place.”




             Marino Associates, LLC 2012   2
KAIZEN
1.   Helps simplify existing processes with
     minimum money and maximum use of people

2.   Strive for radical change in basic processes and
     work flows

3.   Driving results in continuous quick hitting projects
     linking and accumulating these projects into major
     improvements in a specific value chain

4.   Objective is to achieve incremental improvement to
     create more value with less waste




                            Marino Associates, LLC 2012     3
Primary Barriers To Lean

•   Push Back from Middle Management
•   Lack of Implementation Know How
•   Employee Resistance
•   Supervisor Resistance




                     Marino Associates, LLC 2012   4
Kaizen Gold Mining

• Presents A Team With:
    How To See
    How To Think
    How To Feel
    How To Rapidly and Effectively Deploy Their
     Improvement Ideas




                      Marino Associates, LLC 2012   5
FINDING THE GOLD

• Investigate Where To Mine

• Have The Correct Tools To Mine With

• Know How To Mine

• Know When You Find The Gold

• Develop Processes For Continuous Results


                     Marino Associates, LLC 2012   6
WHERE TO MINE

•   Select A Clear And Measurable Project
•   Management Support and Management enthusiasm
•   Satisfy A Perceived Business Need
•   Select A Visible Process
•   Select A Confidence Builder
•   Make It a Team Effort
•   Management Support Of The Teams Change
•   Simply Easy To Understand Process
•   People Based Project
•   A Self Contained Project
• Allows contribution by all employees – not a technical exercise

                         Marino Associates, LLC 2012                7
KAIZEN TOOLS

• Education And Training
   – Process Mapping
   – 5S Process And Audits
   – 5 Whys
   – Time Observations (Walk the Gemba)
   – Load Analysis
   – Design of Experiments (DOE)
• General Observation
• Lean Tools (SMED, Pull, Mistake Proofing, Standard work)
• Kaizen Education
• Visual Controls



                        Marino Associates, LLC 2012          8
Ten Kaizen Principles

1.    Get rid of old assumptions
2.    Don’t look for excuses
3.    Say “No” to the status quo
4.    Don’t worry about being perfect
5.    Dose not require money
6.    If something is wrong, fix it on the spot
7.    Gold Mine for good ideas
8.    Ask “Why” 5 Times
9.    Look for wisdom from the group
10.   Never stop doing Kaizen

                          Marino Associates, LLC 2012   9
Selecting Kaizen Projects

•What to avoid with initial projects
  •Out of control processes
  •Unreliable equipment
  •Incapable equipment
  •Interdependent processes
  •Improvement is not seen as necessary
  •A process that may soon be obsolete
  •Process producing “C” items for “C”
  Customers


              Marino Associates, LLC 2012   10
Types of Projects
• Productivity improvements
   – Typical goal: improve productivity by 30%
• Changeover or setup time improvements
   – Typical goal: reduce setup time by 90%
• One piece flow
   – Typical goal: reduce inventory by 50%
• Pull system projects
   – Can be difficult as initial projects – get experience
     first!



                        Marino Associates, LLC 2012          11
The Team
• 3 to 10 people
• From across all levels and functions impacted by the
  project
• Include experts – if they have open minds
• Include people with prior kaizen experience
• Include outsiders from unrelated functions to obtain
  different points of view
   – “Dumb” questions often stimulate innovative thinking




                      Marino Associates, LLC 2012           12
Support and Infrastructure
• Eliminate interruptions for team members
   – No cell phones
   – No visitors
   – Dedicated conference room
   – Eat together
• Supplies
   – Flip charts
   – White board
   – Snacks
• Management support
   – Team members have full support of management
   – Responsibilities are covered to eliminate interruptions
                       Marino Associates, LLC 2012         13
Conference Room or Gemba?
• Important to “go to the “Gemba”
   – “Gemba”: where the process actually occurs
• Kaizen can happen right on the factory floor or
  information can be gathered at the process
• Conference room can be used for analysis and
  discussion
• Don’t be afraid of going back to the Gemba to challenge
  and test ideas




                      Marino Associates, LLC 2012           14
Kaizen “Blitz”
• Total focus on a defined process to create radical
  improvement in a short period of time
• Dramatic improvements in
  productivity, quality, delivery, lead-time, set-up
  time, space utilization, work in process, workplace
  organization
• Typically five days (one week) long




                       Marino Associates, LLC 2012      15
TYPICAL KAIZEN BLITZ
Day One:
 •   Education
          KAIZEN
          Lean
          Blitz process
          One piece flow
          5S
          Takt time
 •   Form into teams
          Team training

 •   Review target area
          Tour
          Process instructions
          Blueprints
 •   Clean area
       Floors
          Machines
          Cabinets

                           Marino Associates, LLC 2012   16
TYPICAL KAIZEN BLITZ
Day Two:
Start cell designs

1. Brainstorm flow (type of machines)

2. Identify utilities

3. Identify tooling

4. Identify inventory (signaling)

5. Identify type of parts (SMED)

6. Identify inbound and outbound suppliers and
   customers (carrier control)
                        Marino Associates, LLC 2012   17
TYPICAL KAIZEN BLITZ
Day Three:
Rough out new cell design
1. Machine and bench placement
2. Tool and fixture placement (5S)
3. Utility drops
4. Hand tool storage
5. Kanban squares (size carriers)
6. New setup reduction methodology
7. Chalk up floor
    Some teams “split up” into sub teams
                       Marino Associates, LLC 2012   18
TYPICAL KAIZEN BLITZ
Day Four:
1. Move machines and connect
2. Move tools and fixtures onto/into position
3. Move inventory into Kanban areas
4. Practice “rapid” setup/changeover
5. Run cell
6. Start documentation
7. Painting
     Machines
     Lines on floor
     Etc.

                     Marino Associates, LLC 2012   19
TYPICAL KAIZEN BLITZ
Day Five:
 1. Realign cell
 2. Make changes/adjustments, etc.
      Refine         Refine                           Refine

 3. Install sustaining processes
       Education/training
       Documentation (step-by-step)
       Measurements
       Control boards
       Disciplines
       Safety
 4. Final cleanup
       Touch up, painting etc.
 5. Final presentation
 6. Victory dinner

                         Marino Associates, LLC 2012              20
Kaizen Blitz Rules

•   Be open to change
•   Stay positive
•   Speak out if you disagree
•   See waste as an opportunity
•   No blame environment
•   Treat others as you want to be treated
•   Ask the silly questions, challenge the givens
•   Creativity before capital
•   Understand the data and principles
•   Just do it!
                       Marino Associates, LLC 2012   21
Potential Roadblocks

•   Too busy to study it
•   A good idea but the timing is premature
•   Not in the budget
•   Theory is different from practice
•   Isn’t there something else for you to do?
•   Doesn’t match corporate policy
•   It’s not improvement – it’s common sense
•   I know the result even if we don’t do it
•   Fear of accountability
•   Isn’t there an even better way?
                      Marino Associates, LLC 2012   22
Identify the Customer
• Value added is always determined from the customer’s
  perspective.
• Who is the customer?
• Every process should be focused on adding value to the
  customer.
• Anything that does not add value is waste.
• Some non-valued added activity is necessary waste
  (“NVA-R”)
   – Regulatory
   – Legal


                      Marino Associates, LLC 2012      23
Observe the Current Process
• Crucial first step in process improvement
• Deep understanding of the existing processes and
  dependencies
• Identify all the activities currently involved in developing
  a new product
• Observe the process first hand
• Flowchart the process
• Take measurements – time, yield, travel distance
• Identify Value Added (VA), Non-Value Added Required
  (NVA-R), and Non-Value Added (NVA)
• Generally creates more questions than answers
                        Marino Associates, LLC 2012              24
Types of Waste
•   Overproduction
•   Excess inventory
•   Defects
•   Non-value added processing
•   Waiting
•   Underutilized people
•   Excess motion
•   Transportation




                      Marino Associates, LLC 2012   25
Flowchart




Marino Associates, LLC 2012   26
Identify VA, NVA-R, and NVA




         Marino Associates, LLC 2012   27
Identify Root Causes
•   Flow Charts
•   Cause and Effect Diagrams
•   Check Sheets
•   Histograms
•   Pareto Charts
•   Scatter Diagram
•   Control Charts




                      Marino Associates, LLC 2012   28
Develop the Future State




       Marino Associates, LLC 2012   29
Implement the New Process
• Plan
   – What specific changes need to occur
   – In what sequence
   – Resources needed – get commitment
   – Impact on existing activities and functions
   – Responsibilities
• Communicate
   – Who, what, when
• Implement
   – Execute the plan
• Modify
                      Marino Associates, LLC 2012   30
Execute
• Develop a concise, achievable milestone plan
• Communicate the plan to everyone
   – Suppliers
   – Team members
   – Customers
• Track activities in public
• Celebrate small victories and publicly analyze failures




                       Marino Associates, LLC 2012          31
Typical Results
• 40 – 60% reduction of lead time
• 10 – 15% productivity improvement
• 10 – 20% reduction in rework
• Improved communication between functions and
  departments
• Clearly defined customer needs throughout the value
  stream
• Improved customer satisfaction




                      Marino Associates, LLC 2012       32
Toyota
• Toyota implements one million ideas each year-That’s
  3,000 ideas per day. Some of those ideas are single
  hits, some are home runs.

• How many can your company develop in a year?




                      Marino Associates, LLC 2012        33
Did you strike gold?
• Do you have an organization with passion for
  improvement?
• Do they have a patient for persistence?
• Are you demonstrating a relentless effort to remove
  barriers to flow and enhance organizational
  performance?




                      Marino Associates, LLC 2012       34
SUCCESS
Utilizing strategically employed Kaizen Events your
company can deliver superior customer
value, resulting in faster goods and services, at
lower cost, and with higher quality.




                   Marino Associates, LLC 2012        35
MARINO ASSOCIATES, LLC
THANK YOU FOR ATTENDING THIS SESSION
 CALL OR EMAIL MARINO ASSOCIATES FOR MORE
 INFORMATION ON OUR
 PROGRAMS, EDUCATION, AND ASSESSMENT
 PROCESS

Phone 860-623-2521
Email-danam333@aol.com
Web- www.damarinoassociates.com



                  Marino Associates, LLC 2012   36

Gold mining with kaizen blitz

  • 1.
    GOLD MINING WITH KAIZEN BLITZ Worcester APICS Chapter February 9, 2012 Marino Associates, LLC 2012 1
  • 2.
    CREATIVITY “You can’t solveproblems with the same mind that created those problems in the first place.” Marino Associates, LLC 2012 2
  • 3.
    KAIZEN 1. Helps simplify existing processes with minimum money and maximum use of people 2. Strive for radical change in basic processes and work flows 3. Driving results in continuous quick hitting projects linking and accumulating these projects into major improvements in a specific value chain 4. Objective is to achieve incremental improvement to create more value with less waste Marino Associates, LLC 2012 3
  • 4.
    Primary Barriers ToLean • Push Back from Middle Management • Lack of Implementation Know How • Employee Resistance • Supervisor Resistance Marino Associates, LLC 2012 4
  • 5.
    Kaizen Gold Mining •Presents A Team With:  How To See  How To Think  How To Feel  How To Rapidly and Effectively Deploy Their Improvement Ideas Marino Associates, LLC 2012 5
  • 6.
    FINDING THE GOLD •Investigate Where To Mine • Have The Correct Tools To Mine With • Know How To Mine • Know When You Find The Gold • Develop Processes For Continuous Results Marino Associates, LLC 2012 6
  • 7.
    WHERE TO MINE • Select A Clear And Measurable Project • Management Support and Management enthusiasm • Satisfy A Perceived Business Need • Select A Visible Process • Select A Confidence Builder • Make It a Team Effort • Management Support Of The Teams Change • Simply Easy To Understand Process • People Based Project • A Self Contained Project • Allows contribution by all employees – not a technical exercise Marino Associates, LLC 2012 7
  • 8.
    KAIZEN TOOLS • EducationAnd Training – Process Mapping – 5S Process And Audits – 5 Whys – Time Observations (Walk the Gemba) – Load Analysis – Design of Experiments (DOE) • General Observation • Lean Tools (SMED, Pull, Mistake Proofing, Standard work) • Kaizen Education • Visual Controls Marino Associates, LLC 2012 8
  • 9.
    Ten Kaizen Principles 1. Get rid of old assumptions 2. Don’t look for excuses 3. Say “No” to the status quo 4. Don’t worry about being perfect 5. Dose not require money 6. If something is wrong, fix it on the spot 7. Gold Mine for good ideas 8. Ask “Why” 5 Times 9. Look for wisdom from the group 10. Never stop doing Kaizen Marino Associates, LLC 2012 9
  • 10.
    Selecting Kaizen Projects •Whatto avoid with initial projects •Out of control processes •Unreliable equipment •Incapable equipment •Interdependent processes •Improvement is not seen as necessary •A process that may soon be obsolete •Process producing “C” items for “C” Customers Marino Associates, LLC 2012 10
  • 11.
    Types of Projects •Productivity improvements – Typical goal: improve productivity by 30% • Changeover or setup time improvements – Typical goal: reduce setup time by 90% • One piece flow – Typical goal: reduce inventory by 50% • Pull system projects – Can be difficult as initial projects – get experience first! Marino Associates, LLC 2012 11
  • 12.
    The Team • 3to 10 people • From across all levels and functions impacted by the project • Include experts – if they have open minds • Include people with prior kaizen experience • Include outsiders from unrelated functions to obtain different points of view – “Dumb” questions often stimulate innovative thinking Marino Associates, LLC 2012 12
  • 13.
    Support and Infrastructure •Eliminate interruptions for team members – No cell phones – No visitors – Dedicated conference room – Eat together • Supplies – Flip charts – White board – Snacks • Management support – Team members have full support of management – Responsibilities are covered to eliminate interruptions Marino Associates, LLC 2012 13
  • 14.
    Conference Room orGemba? • Important to “go to the “Gemba” – “Gemba”: where the process actually occurs • Kaizen can happen right on the factory floor or information can be gathered at the process • Conference room can be used for analysis and discussion • Don’t be afraid of going back to the Gemba to challenge and test ideas Marino Associates, LLC 2012 14
  • 15.
    Kaizen “Blitz” • Totalfocus on a defined process to create radical improvement in a short period of time • Dramatic improvements in productivity, quality, delivery, lead-time, set-up time, space utilization, work in process, workplace organization • Typically five days (one week) long Marino Associates, LLC 2012 15
  • 16.
    TYPICAL KAIZEN BLITZ DayOne: • Education  KAIZEN  Lean  Blitz process  One piece flow  5S  Takt time • Form into teams  Team training • Review target area  Tour  Process instructions  Blueprints • Clean area  Floors  Machines  Cabinets Marino Associates, LLC 2012 16
  • 17.
    TYPICAL KAIZEN BLITZ DayTwo: Start cell designs 1. Brainstorm flow (type of machines) 2. Identify utilities 3. Identify tooling 4. Identify inventory (signaling) 5. Identify type of parts (SMED) 6. Identify inbound and outbound suppliers and customers (carrier control) Marino Associates, LLC 2012 17
  • 18.
    TYPICAL KAIZEN BLITZ DayThree: Rough out new cell design 1. Machine and bench placement 2. Tool and fixture placement (5S) 3. Utility drops 4. Hand tool storage 5. Kanban squares (size carriers) 6. New setup reduction methodology 7. Chalk up floor Some teams “split up” into sub teams Marino Associates, LLC 2012 18
  • 19.
    TYPICAL KAIZEN BLITZ DayFour: 1. Move machines and connect 2. Move tools and fixtures onto/into position 3. Move inventory into Kanban areas 4. Practice “rapid” setup/changeover 5. Run cell 6. Start documentation 7. Painting  Machines  Lines on floor  Etc. Marino Associates, LLC 2012 19
  • 20.
    TYPICAL KAIZEN BLITZ DayFive: 1. Realign cell 2. Make changes/adjustments, etc.  Refine  Refine  Refine 3. Install sustaining processes  Education/training  Documentation (step-by-step)  Measurements  Control boards  Disciplines  Safety 4. Final cleanup  Touch up, painting etc. 5. Final presentation 6. Victory dinner Marino Associates, LLC 2012 20
  • 21.
    Kaizen Blitz Rules • Be open to change • Stay positive • Speak out if you disagree • See waste as an opportunity • No blame environment • Treat others as you want to be treated • Ask the silly questions, challenge the givens • Creativity before capital • Understand the data and principles • Just do it! Marino Associates, LLC 2012 21
  • 22.
    Potential Roadblocks • Too busy to study it • A good idea but the timing is premature • Not in the budget • Theory is different from practice • Isn’t there something else for you to do? • Doesn’t match corporate policy • It’s not improvement – it’s common sense • I know the result even if we don’t do it • Fear of accountability • Isn’t there an even better way? Marino Associates, LLC 2012 22
  • 23.
    Identify the Customer •Value added is always determined from the customer’s perspective. • Who is the customer? • Every process should be focused on adding value to the customer. • Anything that does not add value is waste. • Some non-valued added activity is necessary waste (“NVA-R”) – Regulatory – Legal Marino Associates, LLC 2012 23
  • 24.
    Observe the CurrentProcess • Crucial first step in process improvement • Deep understanding of the existing processes and dependencies • Identify all the activities currently involved in developing a new product • Observe the process first hand • Flowchart the process • Take measurements – time, yield, travel distance • Identify Value Added (VA), Non-Value Added Required (NVA-R), and Non-Value Added (NVA) • Generally creates more questions than answers Marino Associates, LLC 2012 24
  • 25.
    Types of Waste • Overproduction • Excess inventory • Defects • Non-value added processing • Waiting • Underutilized people • Excess motion • Transportation Marino Associates, LLC 2012 25
  • 26.
  • 27.
    Identify VA, NVA-R,and NVA Marino Associates, LLC 2012 27
  • 28.
    Identify Root Causes • Flow Charts • Cause and Effect Diagrams • Check Sheets • Histograms • Pareto Charts • Scatter Diagram • Control Charts Marino Associates, LLC 2012 28
  • 29.
    Develop the FutureState Marino Associates, LLC 2012 29
  • 30.
    Implement the NewProcess • Plan – What specific changes need to occur – In what sequence – Resources needed – get commitment – Impact on existing activities and functions – Responsibilities • Communicate – Who, what, when • Implement – Execute the plan • Modify Marino Associates, LLC 2012 30
  • 31.
    Execute • Develop aconcise, achievable milestone plan • Communicate the plan to everyone – Suppliers – Team members – Customers • Track activities in public • Celebrate small victories and publicly analyze failures Marino Associates, LLC 2012 31
  • 32.
    Typical Results • 40– 60% reduction of lead time • 10 – 15% productivity improvement • 10 – 20% reduction in rework • Improved communication between functions and departments • Clearly defined customer needs throughout the value stream • Improved customer satisfaction Marino Associates, LLC 2012 32
  • 33.
    Toyota • Toyota implementsone million ideas each year-That’s 3,000 ideas per day. Some of those ideas are single hits, some are home runs. • How many can your company develop in a year? Marino Associates, LLC 2012 33
  • 34.
    Did you strikegold? • Do you have an organization with passion for improvement? • Do they have a patient for persistence? • Are you demonstrating a relentless effort to remove barriers to flow and enhance organizational performance? Marino Associates, LLC 2012 34
  • 35.
    SUCCESS Utilizing strategically employedKaizen Events your company can deliver superior customer value, resulting in faster goods and services, at lower cost, and with higher quality. Marino Associates, LLC 2012 35
  • 36.
    MARINO ASSOCIATES, LLC THANKYOU FOR ATTENDING THIS SESSION CALL OR EMAIL MARINO ASSOCIATES FOR MORE INFORMATION ON OUR PROGRAMS, EDUCATION, AND ASSESSMENT PROCESS Phone 860-623-2521 Email-danam333@aol.com Web- www.damarinoassociates.com Marino Associates, LLC 2012 36