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PRODUCTIVITY
IMPROVEMENT
TECHNIQUE’S.
MEERA MADHUSUDHAN
(35)
NOEL K RAJ (38)
PRATHIEK RAJ T (39)
MTech – SECM 2020-22.
1
• Promote, encourage a person or a group.
•Attract & retain customers.
•“PAY FOR PERFORMANCE”.
•To increase overall performance.
•Reduce Employee “Turn-over”.
# 27% companies follow this.
•Increase Customer retention rate.
•@ 5% retention profit is at 25 to 125 %.
•Existing customers are easy to reach, costs less to sell,
less vulnerable from competition, Buy more over in a long term.
INCENTIVES
EMPLOYEE
CONSUMER
2
•Redeem points for reward.
•Given for both employee & Consumer.
#BASED ON
•Employee behavior
•Organization values
•Repeated consumer purchase
•Sales of a new product
•Increase in overall sales
#LOYALTY PROGRAMS
•Retain customers.
•If they exhibited a behavior they get rewarded with points.
POINTS PROGRAM
3
•Pays as gifts or cash.
•After completing a given task through years.
•Sponsored to be advertised.
•Companies collect data of consumers from them.
•With the data they target their customers.
•Poor motivation factor as it lacks “TROPHY VALUE”.
•Forgotten as it is used in a daily basis.
•Creates a little or no interest at all.
•Considered only as short term purpose only.
INCENTIVE WEBSITES
MONETRY REWARDS
4
•Increased performance in long term.
•Branded merchandise & other non cash rewards have high “TROPHY
VALUE”.
•Prepaid retail cards redeemed after a period of time.
1. By Universal Gift Card issued by major credit card brands.
2. Retailer specified cards.
# Gift cards ranked as most frequently used type of corporate reward.
•Small branded keychain to high end product.
•Center for concept development suggest @ 73%.
•More simulating, memorable in long run.
•Over cash rewards.
Non-CASH REWARDS
GIFT CARDS
MERCHANDISE
5
• Eliminates mundane tasks & free up employee time.
•Increase worker efficiency.
•Streamlines warehouse efficiency.
•Significantly increased human work force.
•Chat bot & CCaaS software.
•Makes satisfactory work and collects data for future development.
•Scheduling automatic social media post.
•Allows companies to compete irrespective of size in promotional activities.
•Free’s up marketing personal to focus on customer acquisition and creating
quality contents.
AUTOMATION
Customer care
Marketing
6
• Scientific analysis and work improvement.
•A basic technique.
• In plant layout, material handling system, process design,
standardization, working conditions etc.
•Minimizes defective work and wastage.
•
•To analyze work order to achieve work simplification.
•Optimum utilization of resources.
•Evaluate work contents through measurements.
•Time standards for job types.
WORK STUDY
AIMS
7
• Increased efficiency.
•Better quality product.
•Fastest method for max efficiency.
•State in art work process.
•Fatigue less environment for employees.
•Good knowledge on study technique.
•Well qualified and sufficiently trained.
•Mentally alert and clear mind.
•Experience.
•Leadership capabilities.
•Convincing abilities.
Objectives
Quality of WS man
8
•Scientific planning ensures timely inputs, proper maintenance, efficient work,
work scheduling etc.,
•Planning of production & control of production.
•Max capacity with targeted production.
• Handling activities pre-production.
•Such as material planning, capacity planning, operations scheduling.
•Production control – oversees and ensures production team meets target &
PRODUCTION, PLANNING & CONTROL
9
•Discover better techniques and improvement in production, machines &
employees.
•Rate of technological progress is a direct determinant of productivity.
•High effective market strategies on new product release or new features on
existing products.
•Innovative products increases market shares.
•Innovation through research can reduce cost with efficient production process
RESEARCH & DEVELOPMENT
10
• Helps in developing mutual understanding and cooperation between
management and labor.
• Workers’ participation in management enthuse high morale which can be
utilized for increasing production.
• Workers’ participation in management has a positive impact on the behaviour
of the workers.
• The positive behaviour such as high morale, self motivation, increased
efficiency and thus productivity also increases.
• Joint consultation, suggestion schemes, two way communication,
WORKER’S PARTICIPATION IN MANAGEMENT
11
• Deviate from 9-5 work, still work for the stipulated hours.
•Flexible work time with core hours.
•Adopts 9/80 hours instead 10/80. Gets a day off.
• Avg person works 1.4 days extra in a month (Airtasker)
•Different people efficient in different parts of the day.
•Reduced burnout up to 22%.
•Time flexibility in personal life increases efficiency in professional
life.
•Makes employee happy improved productivity by 12%.
•Yet 34% lack work-life balance in WFH.
•Prefer 9-5 over WFH.
FLEXITIME
12
•Reduced absenteeism with better health conditions.
•Attract and retain top talents.
•80 % prefer flextime jobs over others.
•Improves diversity and inclusions, as one may have disability or
caring responsibility.
•Increased job satisfaction, energy and creativity.
•Scheduling meetings and communication becomes hard.
•Increased working hour , blurs boundaries b/w work and life.
•Unsuitable for certain job roles.
•Client handling and customer facing requires strictly timed.
Advantage
Disadvantage
13
• Enables all level members in shaping org environment, methods and
outcomes.
•A value based process.
•Enhanced effectiveness of the org & improved quality of life at work.
•Co-operative rather authoritative. Interpersonal rather
mechanistic.
•Evolutionary and changing rather static. Problem solving.
•Open rather rigid. Win-Win rather Win-lose.
QUALITY WORK LIFE
Process to QWL
14
• Appreciation for the work done. Ample opportunity to
grow.
•Friendly and cooperative environment. Org to be a second
home.
• Org culture Org values.
•Company reputation. Quality of people in org.
•Employee development and career growth Risk taking.
•Leading technologies Trust
•Flexible hours.
•Telecommuting.
•Dependent care.
•Alternate work schedules.
Org. Environment
QWL includes
15
•A process whereby the superior and subordinates jointly identify the
specific measurable goals, define results expected of each individual and
jointly assess the contribution of every individual.
•Integrates individuals with in the organization.
•Goal setting, joint evaluation of performance & results.
• “Management by Results”.
•Links org. goals and individual target to measure employee’s
contribution.
•Subordinate’s involvement in goal setting, action plans, performance
review provides a good measure of self control.
•Results in improvement understanding, motivation & individual’s morale .
•Demands education and training of subordinates with manager’s
democratic leadership.
MANAGEMENT BY OBJECTIVES
16
•Critical path activities are crucial in project time.
•Records lengthy construction process for subsequent analysis.
•Recording and analyzing for delays and time wasted is one better way
of improving productivity.
•Recorded and collected as a video data.
TIME LAPSE FILM ANALYSIS
17
•Process of redesigning a job in order to enlarge its scope and to give the worker
more to do
•Purpose - to improve job satisfaction, motivation and morale of workers
•When the job is engineered to workers the dehumanization element is reduced so as
to improve productivity and to reduce costs
JOB ENRICHMENT
18
• In the early days of 1914, the Ford Motor Company had captured 48% of the
automobile market
• Ford and Taylor applied an engineering approach to work by chunking a complex
process like building a car into simple tasks that are then executed by workers
specialized in just that one task
• Even though the workers in the Ford factory were highly productive, they were bored
out of their minds
• In 1959, Frederick Herzberg proposed that some job factors result in satisfaction
called as motivators
• In the motivational approach, jobs are created to satisfy an employee and their
A BRIEF HISTORY ON JOB ENRICHMENT
19
• Improves and enhances the basis relation between the person and his
work
• Attempts to change one’s behaviour positively while maintaining the
change
• Helps to convert monotonous work into a source of motivation
• Job enrichment enables the employees and the organization to be more
flexible
MERITS OF JOB ENRICHMENT
20
•Small group of people who regularly meet to discuss problems, investigate courses,
recommend solutions and if authorized to take corrective actions .
•Consist of 5 to 15 members who collectively identify, analyze and resolve work
related problems and may even implement solutions .
•A leader is appointed to direct and guide the circle.
•A facilitator makes integration of program easier at all levels .
•The coordinator supervises the facilitators and directs administration of the
program.
•There is a steering committee which oversees and direct the efforts of all circles in
the organization.
QUALITY CIRCLE
21
22
•Running multiple activities parallelly.
•Reduces time but requires more labor, resources to be successful.
•Influences overall working as resources are to be distributed to several tasks.
• Works only for “HARD DEPENDENCIES”.
•Allocate additional resources to complete fast.
•Recommended for activities with high float.
•Not recommended for emergencies as it impact activities outside critical path.
CPM FOR PRODUCTIVITY
Fast-tracking
Crashing
23
• Addresses dynamic nature of the work.
•Like work executed in field, continually evaluating dependencies & constraints.
•Keeps the flow smooth.
•Plans in detail to ensure crews get their needs, safety, quality, productivity, cost
& other factors before work begins.
•Breaks work package by milestone. Identify & lists task for next level.
•Logical sequence for concurrent task. Assign resources for each task.
•Compares plan to master schedule & Makes adjustments as required.
Estimates.
SHORT INTERVAL SCHEDULING
The 6 steps to success
24
TIME & MOTION STUDY
Time study
• Involves observation and
recording of the time taken
in performing a particular
task
• To identify the standard time
required to perform a task.
• Increase in productivity of
labor
Motion study
• Involves the observation of
the movement of men,
machine, materials and
supplies
• To reduce wastage of time
and energy in unnecessary
movements
• Minimization of movement of
workers
25
A thermocole manufacturing plant is considered and analyzed. After
analyzing the plant it was found that there was delay between tasks. The
delay between the tasks affecting the production and causing low
productivity rate. In order to improve productivity time study and motion
study were found to be effective. After analysis and calculation of the time
study and method study data it was found that there were no proper
standards maintained and followed in the premises, the tasks were not
evenly distributed between the workers, the space was not properly utilized,
there were lack of safety measures, lack of performance standards, improper
communication, unnecessary wastage of time. After successfully analyzing,
proper time standards were considered in the industry which increased the
CASE STUDY.
26
IMPROVING PERSONAL PRODUCTIVITY
27
Getting Things Done(GTD)
28
THE EISENHOWER MATRIX
29
Ivy LEE METHOD
30
THE POMODORO TECHNIQUE
31
REFERENCES
•“Productivity Improvement by Time Study and Motion Study” International
Research Journal of Engineering and Technology (IRJET) Volume: 07 Issue: 03.
•https://www.economicsdiscussion.net/human-resource-management/job-
enrichment/32240.
•https://en.wikipedia.org/wiki/Incentive_program.
•https://www.integromat.com/en/blog/does-automation-increase-
productivity .
•https://www.faistgroup.com/news/industrial-automation-productivity-
growth/ .
•https://hubblehq.com/blog/flexible-work-hours-productivity .
•https://todoist.com/productivity-methods/getting-things-done .
•https://todoist.com/productivity-methods/pomodoro-technique.
•https://todoist.com/productivity-methods/eisenhower-matrix . 32
33

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Productivity improvement techniques

  • 1. PRODUCTIVITY IMPROVEMENT TECHNIQUE’S. MEERA MADHUSUDHAN (35) NOEL K RAJ (38) PRATHIEK RAJ T (39) MTech – SECM 2020-22. 1
  • 2. • Promote, encourage a person or a group. •Attract & retain customers. •“PAY FOR PERFORMANCE”. •To increase overall performance. •Reduce Employee “Turn-over”. # 27% companies follow this. •Increase Customer retention rate. •@ 5% retention profit is at 25 to 125 %. •Existing customers are easy to reach, costs less to sell, less vulnerable from competition, Buy more over in a long term. INCENTIVES EMPLOYEE CONSUMER 2
  • 3. •Redeem points for reward. •Given for both employee & Consumer. #BASED ON •Employee behavior •Organization values •Repeated consumer purchase •Sales of a new product •Increase in overall sales #LOYALTY PROGRAMS •Retain customers. •If they exhibited a behavior they get rewarded with points. POINTS PROGRAM 3
  • 4. •Pays as gifts or cash. •After completing a given task through years. •Sponsored to be advertised. •Companies collect data of consumers from them. •With the data they target their customers. •Poor motivation factor as it lacks “TROPHY VALUE”. •Forgotten as it is used in a daily basis. •Creates a little or no interest at all. •Considered only as short term purpose only. INCENTIVE WEBSITES MONETRY REWARDS 4
  • 5. •Increased performance in long term. •Branded merchandise & other non cash rewards have high “TROPHY VALUE”. •Prepaid retail cards redeemed after a period of time. 1. By Universal Gift Card issued by major credit card brands. 2. Retailer specified cards. # Gift cards ranked as most frequently used type of corporate reward. •Small branded keychain to high end product. •Center for concept development suggest @ 73%. •More simulating, memorable in long run. •Over cash rewards. Non-CASH REWARDS GIFT CARDS MERCHANDISE 5
  • 6. • Eliminates mundane tasks & free up employee time. •Increase worker efficiency. •Streamlines warehouse efficiency. •Significantly increased human work force. •Chat bot & CCaaS software. •Makes satisfactory work and collects data for future development. •Scheduling automatic social media post. •Allows companies to compete irrespective of size in promotional activities. •Free’s up marketing personal to focus on customer acquisition and creating quality contents. AUTOMATION Customer care Marketing 6
  • 7. • Scientific analysis and work improvement. •A basic technique. • In plant layout, material handling system, process design, standardization, working conditions etc. •Minimizes defective work and wastage. • •To analyze work order to achieve work simplification. •Optimum utilization of resources. •Evaluate work contents through measurements. •Time standards for job types. WORK STUDY AIMS 7
  • 8. • Increased efficiency. •Better quality product. •Fastest method for max efficiency. •State in art work process. •Fatigue less environment for employees. •Good knowledge on study technique. •Well qualified and sufficiently trained. •Mentally alert and clear mind. •Experience. •Leadership capabilities. •Convincing abilities. Objectives Quality of WS man 8
  • 9. •Scientific planning ensures timely inputs, proper maintenance, efficient work, work scheduling etc., •Planning of production & control of production. •Max capacity with targeted production. • Handling activities pre-production. •Such as material planning, capacity planning, operations scheduling. •Production control – oversees and ensures production team meets target & PRODUCTION, PLANNING & CONTROL 9
  • 10. •Discover better techniques and improvement in production, machines & employees. •Rate of technological progress is a direct determinant of productivity. •High effective market strategies on new product release or new features on existing products. •Innovative products increases market shares. •Innovation through research can reduce cost with efficient production process RESEARCH & DEVELOPMENT 10
  • 11. • Helps in developing mutual understanding and cooperation between management and labor. • Workers’ participation in management enthuse high morale which can be utilized for increasing production. • Workers’ participation in management has a positive impact on the behaviour of the workers. • The positive behaviour such as high morale, self motivation, increased efficiency and thus productivity also increases. • Joint consultation, suggestion schemes, two way communication, WORKER’S PARTICIPATION IN MANAGEMENT 11
  • 12. • Deviate from 9-5 work, still work for the stipulated hours. •Flexible work time with core hours. •Adopts 9/80 hours instead 10/80. Gets a day off. • Avg person works 1.4 days extra in a month (Airtasker) •Different people efficient in different parts of the day. •Reduced burnout up to 22%. •Time flexibility in personal life increases efficiency in professional life. •Makes employee happy improved productivity by 12%. •Yet 34% lack work-life balance in WFH. •Prefer 9-5 over WFH. FLEXITIME 12
  • 13. •Reduced absenteeism with better health conditions. •Attract and retain top talents. •80 % prefer flextime jobs over others. •Improves diversity and inclusions, as one may have disability or caring responsibility. •Increased job satisfaction, energy and creativity. •Scheduling meetings and communication becomes hard. •Increased working hour , blurs boundaries b/w work and life. •Unsuitable for certain job roles. •Client handling and customer facing requires strictly timed. Advantage Disadvantage 13
  • 14. • Enables all level members in shaping org environment, methods and outcomes. •A value based process. •Enhanced effectiveness of the org & improved quality of life at work. •Co-operative rather authoritative. Interpersonal rather mechanistic. •Evolutionary and changing rather static. Problem solving. •Open rather rigid. Win-Win rather Win-lose. QUALITY WORK LIFE Process to QWL 14
  • 15. • Appreciation for the work done. Ample opportunity to grow. •Friendly and cooperative environment. Org to be a second home. • Org culture Org values. •Company reputation. Quality of people in org. •Employee development and career growth Risk taking. •Leading technologies Trust •Flexible hours. •Telecommuting. •Dependent care. •Alternate work schedules. Org. Environment QWL includes 15
  • 16. •A process whereby the superior and subordinates jointly identify the specific measurable goals, define results expected of each individual and jointly assess the contribution of every individual. •Integrates individuals with in the organization. •Goal setting, joint evaluation of performance & results. • “Management by Results”. •Links org. goals and individual target to measure employee’s contribution. •Subordinate’s involvement in goal setting, action plans, performance review provides a good measure of self control. •Results in improvement understanding, motivation & individual’s morale . •Demands education and training of subordinates with manager’s democratic leadership. MANAGEMENT BY OBJECTIVES 16
  • 17. •Critical path activities are crucial in project time. •Records lengthy construction process for subsequent analysis. •Recording and analyzing for delays and time wasted is one better way of improving productivity. •Recorded and collected as a video data. TIME LAPSE FILM ANALYSIS 17
  • 18. •Process of redesigning a job in order to enlarge its scope and to give the worker more to do •Purpose - to improve job satisfaction, motivation and morale of workers •When the job is engineered to workers the dehumanization element is reduced so as to improve productivity and to reduce costs JOB ENRICHMENT 18
  • 19. • In the early days of 1914, the Ford Motor Company had captured 48% of the automobile market • Ford and Taylor applied an engineering approach to work by chunking a complex process like building a car into simple tasks that are then executed by workers specialized in just that one task • Even though the workers in the Ford factory were highly productive, they were bored out of their minds • In 1959, Frederick Herzberg proposed that some job factors result in satisfaction called as motivators • In the motivational approach, jobs are created to satisfy an employee and their A BRIEF HISTORY ON JOB ENRICHMENT 19
  • 20. • Improves and enhances the basis relation between the person and his work • Attempts to change one’s behaviour positively while maintaining the change • Helps to convert monotonous work into a source of motivation • Job enrichment enables the employees and the organization to be more flexible MERITS OF JOB ENRICHMENT 20
  • 21. •Small group of people who regularly meet to discuss problems, investigate courses, recommend solutions and if authorized to take corrective actions . •Consist of 5 to 15 members who collectively identify, analyze and resolve work related problems and may even implement solutions . •A leader is appointed to direct and guide the circle. •A facilitator makes integration of program easier at all levels . •The coordinator supervises the facilitators and directs administration of the program. •There is a steering committee which oversees and direct the efforts of all circles in the organization. QUALITY CIRCLE 21
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  • 23. •Running multiple activities parallelly. •Reduces time but requires more labor, resources to be successful. •Influences overall working as resources are to be distributed to several tasks. • Works only for “HARD DEPENDENCIES”. •Allocate additional resources to complete fast. •Recommended for activities with high float. •Not recommended for emergencies as it impact activities outside critical path. CPM FOR PRODUCTIVITY Fast-tracking Crashing 23
  • 24. • Addresses dynamic nature of the work. •Like work executed in field, continually evaluating dependencies & constraints. •Keeps the flow smooth. •Plans in detail to ensure crews get their needs, safety, quality, productivity, cost & other factors before work begins. •Breaks work package by milestone. Identify & lists task for next level. •Logical sequence for concurrent task. Assign resources for each task. •Compares plan to master schedule & Makes adjustments as required. Estimates. SHORT INTERVAL SCHEDULING The 6 steps to success 24
  • 25. TIME & MOTION STUDY Time study • Involves observation and recording of the time taken in performing a particular task • To identify the standard time required to perform a task. • Increase in productivity of labor Motion study • Involves the observation of the movement of men, machine, materials and supplies • To reduce wastage of time and energy in unnecessary movements • Minimization of movement of workers 25
  • 26. A thermocole manufacturing plant is considered and analyzed. After analyzing the plant it was found that there was delay between tasks. The delay between the tasks affecting the production and causing low productivity rate. In order to improve productivity time study and motion study were found to be effective. After analysis and calculation of the time study and method study data it was found that there were no proper standards maintained and followed in the premises, the tasks were not evenly distributed between the workers, the space was not properly utilized, there were lack of safety measures, lack of performance standards, improper communication, unnecessary wastage of time. After successfully analyzing, proper time standards were considered in the industry which increased the CASE STUDY. 26
  • 32. REFERENCES •“Productivity Improvement by Time Study and Motion Study” International Research Journal of Engineering and Technology (IRJET) Volume: 07 Issue: 03. •https://www.economicsdiscussion.net/human-resource-management/job- enrichment/32240. •https://en.wikipedia.org/wiki/Incentive_program. •https://www.integromat.com/en/blog/does-automation-increase- productivity . •https://www.faistgroup.com/news/industrial-automation-productivity- growth/ . •https://hubblehq.com/blog/flexible-work-hours-productivity . •https://todoist.com/productivity-methods/getting-things-done . •https://todoist.com/productivity-methods/pomodoro-technique. •https://todoist.com/productivity-methods/eisenhower-matrix . 32
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