The document discusses the major elements that make up the global marketing environment: social, economic, political, legal, technological, and competitive. It states that an organization's marketing strategies and decisions depend on uncontrollable external factors in these areas. It provides examples of how changes in demographic trends, economic conditions, laws and regulations can create opportunities or threats for different markets. Finally, it emphasizes the importance of continuously scanning the external environment for influences on consumers and competition.
2. THE MAJOR ELEMENTS
SOCIAL
ECONOMIC
POLITICAL
LEGAL
TECHNOLOGICAL
COMPETITIVE
3. GLOBAL ENVIRONMENT AFFECTS
decisions about
• the marketing strategies
• activities
• Positions
• institutions employed by your organization
The decisions you can control depend upon the
uncontrollable factors in the market.
• Identify strengths, weakness, opportunity and threat.
4. MARKET OPPORTUNITY AND
THREATS
Changes in the marketing environment can directly
affect specific markets.
Market opportunities typically arise when markets
increase in size or new markets are created.
population growth, increases in income, and lower
interest rates should present market opportunities.
5. OPPORTUNITY CONTD…
Social changes, such as more women in the workforce
and as heads of households, can affect who makes the
car buying decision, thus creating market
opportunities.
6. THREATS
• slow population growth, reduced incomes, and higher
interest rates would present threats.
• E.G. for the car market, there would be fewer people
with the financial ability to purchase cars given the
above factors.
• E.G. Legislation requiring automakers to improve gas
mileage is an example of political decision and threat.
7. OPPORTUNITY
• The legislation, however, might also be viewed as an
opportunity to create new markets for cars with
extremely good gas mileage or those that use
alternative fuels, such as the electric car.
• Changes in the technological environment
provide opportunities to produce these high-mileage or
alternative-fuel cars.
9. THE SOCIAL ENVIRONMENT
Includes all factors and trends related to groups of
people, including their number, characteristics,
behavior, and growth projections.
Consists of: Demographic and cultural environment.
10. DEMOGRAPHIC ENVIRONMENT
• The demographic environment refers to the size,
distribution, and growth rate of groups of people with
different characteristics.
• The demographic characteristics of interest to
marketers relate in some way to purchasing behavior,
because people from different
countries, cultures, age groups, or household
arrangement often exhibit different purchasing
behaviors.
11. GLOBAL PERSPECTIVE
Marketers have to be familiar with the demographics
of different countries.
Population size and growth rate
Must consider developing countries as well.
Urban and rural population.
Population age
Family trends- married people with children
12. CULTURAL ENVIRONMENT
• factors and trends related to how people live
and behave.
• values, ideas, attitudes, beliefs, and
activities of specific population subgroups, greatly affect
consumers’ purchasing
behavior.
13. ISLAMIC COUNTRIES
United in Faith.
Islam -submission to the will of God.
Islam consumer practices fast (ramzan), prayers,
zakat (charity), pilgrimage (hajj).
Source of Law: Quran.
Properly slaughtered meat can be consumed.
Swine, dead meat etc prohibited.
14. ISLAMIC COUNTRIES CONTD…
Women should guard their beauty.
Should not display beauty to strangers.
16. CULTURAL DIVERSITY
A cultural group’s characteristics affect the types of
products it desires and how it purchases and uses
those products.
E.G. Canned food will have a bigger market in U.S.A.
than in India.
17. CHANGING ROLES
More women enter the workforce and household
compositions change, typical household roles are
altered.
Women also support financially.
Therefore, household activities will be equally shared.
Shopping will be done by both men and women.
18. EMPHASIS ON HEALTH AND
FITNESS • Eating nutritious food.
• Diet conscious customers.- E.G. Diet drinks.
DESIRE FOR CONVINIENCE
• More working women.
• Increase in purchasing power.
• Save time.
• Increase in products that provide convenience such as
vacuum cleaner, microwave, etc.
19. CONSUMERISM
• Protect the rights of consumers.
• Consumer awareness and education.
• Legal rights of the consumers.
• Demand for higher quality and service.
• Increase in environmentalism.
20. ECONOMIC ENVIRONMENT
factors and trends related to income levels
and the production of goods and services.
affect the purchasing power of the markets.
E.G. Tax free U.A.E. is a trade hub.
E.G. Currency fluctuations.
E.G. India has low per capita income, but potential
market for MNCs such as KFC, Coca Cola, Pepsi. Sub
groups have power .
21. POLITICAL / LEGAL ENVIRONMENT
factors and trends related to governmental activities
and specific laws and regulations that affect
marketing practice.
closely tied to the social and economic environments.
international, state, and local levels.
23. KEY US LAWS AFFECTING
MARKETING B. Protecting consumers & society
Act Purpose
• Food, Drug, and Cosmetics Act (1938) Regulates food, drug &
cosmetic industries
• Fair Packaging and Labeling Act (1966) Regulates packaging &
labeling
• Child Protection and Toy Safety Act (1969) Prevents marketing of
dangerous products to children
• Consumer Credit Protection Act (1968) Requires full disclosure of
financial charges for loans
• Fair Credit Report Act (1970) Regulates reporting & use of credit
information
• Fair Debt Collections Practice Act (1970) Regulates methods for
collecting debts
• Child Protection Act (1990) Regulates advertising on children’s
television programs
• Americans with Disabilities Act (1990) Prohibits discrimination
against consumers with disabilities
24. IMPORTANT INDIAN REGULATORY
AGENCIES AND ACTS
• Food Corporation of India Act, 1964
• Essential Commodities Act, 1955
• Bureau of Indian Standards Act, 1986
• Standards of Weights and Measures Act, 1976
• The Consumer Protection Act, 1986
• The Monopolies & Restrictive Trade Practices Act,
1969
• Competition Commission of India (CCI)
• Monopolies and Restrictive Trade Practices
Commission (MRTPC).
25. TECHNOLOGICAL ENVIRONMENT
factors and trends related to innovations
that affect the development of new products or the
marketing process.
new-product development, affect how marketing
activities are performed, or both.
Technology changes the way in which companies
function.
E.G. Television, radio, internet, fax machine.
26. COMPETITION
Brand Competition- E.G. Nike, Reebok, Adidas all
provide the same products under different brand
name.
Product Competition- E.G. Food Chains, Dominos,
KFC, Pizza Hut, McDonalds.
Expand product offerings.
Competitive advertising.
Editor's Notes
Uncontrollable factors
A market is a group of people or organizations with common needs to satisfy or
problems to solve, with the money to spend to satisfy needs or solve problems, and
with the authority to make expenditure decisions.
population growth, increases in income- DEMOGRAPHIC INFORMATION
E.G. Legislation requiring automakers to improve gas mileage is an example.- political factor
Carmakers have to redesign their cars according to the law.
The law can be viewed as a threat, at least in the short run, because it limits the number of current models
carmakers can sell and forces them to design new models with better gas mileage.
This adds to the cost of making a car, which can either reduce sales, if car
prices are raised to cover the additional costs, or reduce profits, if prices are not
raised. The legislation, however, might also be viewed as an opportunity to create
new markets for cars with extremely good gas mileage or those that use alternative
fuels, such as the electric car.
China currently has the largest population,
followed by India, with the US a distant third. The rapid growth of the Indian
population is expected to make it the world’s most populous nation by the year
2100. Other countries with large and growing populations are the developing
nations of Indonesia, Brazil, Pakistan, Bangladesh, and Nigeria.
marketers cannot rely on population growth in developed countries alone for general increases in market
size. The largest growth markets, measured by population size, are in the
developing countries. Yet, lower income levels in developing countries may limit
the actual market size for many products. Thus, marketers will have to look hard
to find attractive growth markets in developed and developing countries.
An important trend in many countries is growth of the urban population.
In general, the largest cities and the highest city growth rates are in
developing countries such as Mexico, Brazil, and India the largest and fastest-growing markets for many products are located in the urban areas of most
countries.
The aging of the population is especially evident in Italy, Japan, Britain, and
the US. However, the relatively young populations in the developing
countries, such as India, Nigeria, Mexico, Brazil, and China. Populations in developed countries are aging, while those in developing countries are much younger. These different demographic
trends represent challenging marketing opportunities for many firms.