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Fulfillment centre
- 1. Fulfillment center- Registration process Inthis module we will discuss :- 1. What is Fulfillment center? 2. What are the documents required for FC registration? 3. What is the fee for availing an FC service? 4. How do you get registered for FC from Seller Panel?
- 2. Paytm Mall Fulfillmentcenters: We have an extensive pan-India network to help you fulfill orders efficiently Pan India FC locations 13 Number of cities covered 2x Customer satisfaction 1000+ Number of merchants using FCs 4 Hour 95% order fulfillment time 10 Lakh Total order processing capacity 30% Reduction in returns 5 lakh Total Sq. Ft. of space available Ludhiana Delhi Chennai Bangalore Jaipur Mumbai Surat Patna Indore Noida Telangana
- 3. Scale Skilled manpower well-equipped storagespace to fulfill orders at an optimized cost Convenience Faster deliveries You focus on selling more products & we manage packaging to dealing with multiple couriers, et al Reach your consumer 2 times faster. Achieve higher customer satisfaction & faster payouts Better product visibility Buy-now preference All FC products are tagged as ‘fulfilled by Paytm Mall Partner’ giving better customer attention Our proprietary algorithm to choose seller for a product has a higher weightage for FC products This network gives the power of multiple benefits to seller in e-commerce operations
- 4. This network allowsyou to save money at each step Reduced shipping costs We are present in 15 major cities. Utilize multiple FCs to get closer to your customers and thus save on shipping costs Reduced returns FC QCs your products to ensure your customer gets only best of products. Reduced returns mean lesser return handling cost No more penalties Reach your consumer twice as fast as normal. Achieve higher customer satisfaction and faster payouts Peak load handling option Use FCs to handle the peak sales by sending part of inventory to them. Once the inventory in FC becomes zero, sellers can fulfill orders through their own warehouses
- 5. Fulfilling orders throughFCs is very simple… Manage your inventory in advance FC takes care of end-to- end order processing including packaging FCs are integrated with courier partners to enable faster shipping and wider reach Delighted buyers leads to higher seller rating and business increment
- 6. Overview of FCregistration process: Seller Opts for Paytm Mall CA service Opts for own CA service Shares LOI and Undertaking form with FC Shares the LOI with FC FC shares the required documents FC registration completed CA helps to get registered Shares APOB certificate with FC Paytm Mall CA helps you get the LOI and the APOB certificate and connect you with the FC IfdealinginVATnon exemptedcategory IfyouaredealinginVat exemptedcategory How can you get registered with FC?
- 7. What are thedocuments required for FC registration? • This is an agreement letter between you and your respective FC LOI(Letter of Intent) • This is an Additional Place Of Business certificate generated by your CA for completion of FC registration process APOB certificate • If you are dealing in tax exempted products, you have to sign this undertaking form Undertaking form OR
- 8. What is thefee for availing the FC service? Cost Factors Units Description of the cost Low product value <500grams 0.5-3kg 3-7kg 7-10kg Product acceptance charges INR per unit Cost to accepting inventory, generating GRN and conducting QC 6 10 10 14 20 Storage INR/ Cu ft/ day Storage cost of inventory . First 24hrs of inventory storage will be considered free after GRN 0.7 0.7 0.7 0.7 0.7 Order processing and packaging INR per unit Cost of processing and packaging of orders received 5 6 10 16 25 Return handling INR per unit Cost of handling return shipments through the Paytm Mall 5 5 5 5 5 NOTE – To view more details, click here.
- 9. How do youget registered for FC from Seller Panel? You can get registered for Fulfillment Centre from your Panel, by clicking on Support Tab - Click on Fulfillment Centre 1 1.
- 10. Click on RegisterProducts To FC Click on Register Products To FC How do you get registered for FC from Seller Panel? 3 2 2. 3.
- 11. Read the instructionsto avail the services of Fulfillment center Click on Paytm Mall Gobig link to know more about FC information Click on FC addresses to view the addresses of live fulfillment centres How do you get registered for FC from Seller Panel? 5 4 4. 5. 6 6.
- 12. Fill in therequired details 7 7. How do you get registered for FC from Seller Panel?
- 13. • Choose thedesired FC and order the respective CA service • Submit the ticket • Check your email id • CA will help you to get registered for FC • FC partner will get in touch with you to complete further process To avail a CA service, follow these simple steps: How do you get registered for FC from Seller Panel?
- 14. Select “No” fromthe dropdown Select “Yes” from the dropdown From seller support tab, raise the ticket. Follow these simple steps: ii i. i ii. How do you get registered for FC from Seller Panel?
- 15. You will geta ticket reference number, please note this for your future reference iii iii. How do you get registered for FC from Seller Panel?
- 16. Click on “Fulfillment-Center- Registration”to avail the CA services from Paytm Mall side You will get a mail from merchant.helpdesk@paytm.com on your registered email id iv. How do you get registered for FC from Seller Panel? iv
- 17. Select for desiredservices to get the APOB certificate How do you get registered for FC from Seller Panel? v. v
- 18. Select the desiredlocation from the dropdown Select the desired region of FC Before buying the services, you have to select the FC location and region both Click on the tab to book the services How do you get registered for FC from Seller Panel? vii vi viii viii. vi. vii. NOTE – CA will help you in FC registration. Post registration, FC partner will get in touch with you to complete further process
- 19. • You willget the signed NOC certificate and other required documents from FC partner. E.g. Electricity bill, FC rent receipt • Submit the ticket • You will get the mail • Download and fill the LOI form • Share the scanned copy of LOI with the SPOC of your respective FC • With the help of your CA get "Additional Place of business (APOB)" certificate • Share the scanned copy of APOB certificate • FC partner will get in touch with you If you have your own CA then follow these steps: How do you get registered for FC from Seller Panel?
- 20. Select “No” fromthe dropdown Select “No” from the dropdown Click on Submit Ticket From seller support tab, raise the ticket. Follow these simple steps: How do you get registered for FC from Seller Panel? ii i iii iii. i. ii. NOTE – By clicking on Submit Ticket, you will receive a pop-up notification.
- 21. Read all theinstructions given in the pop-up Click on Close tab, your ticket will be submitted How do you get registered for FC from Seller Panel? iv iv. v. v NOTE – After ticket submission, you will receive a mail on your registered mail id .
- 22. You will geta ticket reference number, please note this for your future reference vi vi. How do you get registered for FC from Seller Panel?
- 23. Click on thelink of LOI and undertaking registration to follow the FC registration process You will get a mail from merchant.helpdesk@paytm.com on your registered mail id How do you get registered for FC from Seller Panel? vii vii.
- 24. Choose your desiredFC service provider How do you get registered for FC from Seller Panel? Click on Delhiveryviii. vii i
- 25. Choose your desiredFC Location where you want to avail FC services How do you get registered for FC from Seller Panel? Click on Bangaloreix. ix
- 26. How do youget registered for FC from Seller Panel? Click on “Paytm-LOI BLRFC1”x. x
- 27. Click on Downloadtab to download this form Open and fill the form accordingly Sign & stamp should be on each page of LOI Share this agreement with spoc of your respective FC- For Delhivery- onb.paytm@delhivery.com For DTDC- pardeep.kumar@dtdc.com This is the form of LOI, you have to download and fill the details which are highlighted in yellow color How do you get registered for FC from Seller Panel? xi. xii xii. xi NOTE – FC partner will provide you the required documents, like- electricity bill, warehouse rent receipt. With the help of your own CA get APOB certificate and then share the scanned copy with the spoc of respective FC. FC partner will get in touch with you to complete further process.
- 28. • Download andfill the LOI agreement and undertaking form • Submit the ticket • Check your email id • Share the scanned copy of LOI agreement and undertaking form with the SPOC of your respective FC • FC partner will get in touch with you to complete further process If you are dealing in tax exempted products then follow these simple steps: How do you get registered for FC from Seller Panel?
- 29. Select “Yes” fromthe dropdown Select “No” from the dropdown Click on submit ticket From seller support tab, raise the ticket. Follow these simple steps: How do you get registered for FC from Seller Panel? ii i iii iii. i. ii. NOTE – After ticket submission, you will receive a mail on your registered mail id.
- 30. You will geta ticket reference number, please note this for your future reference How do you get registered for FC from Seller Panel? iv iv.
- 31. Click on thelink of LOI and undertaking registration to download undertaking form You will get a mail from merchant.helpdesk@paytm.com on your registered mail id How do you get registered for FC from Seller Panel? v. v
- 32. Click on Delhivery Chooseyour desired FC service provider How do you get registered for FC from Seller Panel? vi vi.
- 33. Click on Bangalore Chooseyour desired FC Location where you want to avail FC services How do you get registered for FC from Seller Panel? vii vii.
- 34. Click on “PaytmMall-LOI BLRFC1” viii. How do you get registered for FC from Seller Panel? viii
- 35. Click on Downloadtab to download this form ix. How do you get registered for FC from Seller Panel? This is the form of LOI, you have to download and fill the details which are highlighted in yellow colour x. Open and fill the form accordingly Sign & stamp should be on each page of LOI ix x
- 36. Click on undertakingxi. xi Howdo you get registered for FC from Seller Panel?
- 37. Click on “Download”tab to download this form Open and fill the form accordingly on company letter head with the sign and stamp Share the scanned copy of LOI agreement and undertaking form with spoc of your respective FC- For Delhivery- onb.Paytm@delhivery.com For DTDC- pardeep.kumar@dtdc.com This is the form of undertaking, you have to download and fill all the details How do you get registered for FC from Seller Panel? xii xii. xiii xiii. NOTE – FC partner will get in touch with you to complete further process.
- 38. Thanks everyone! For anyquery please raise a ticket on support