1. The document discusses how to add new products to an online store through the seller support tab. It outlines downloading a template spreadsheet, filling it out with product details, and uploading it to add multiple products at once. 2. The process involves clicking on the seller support tab, then the listing & catalogue tab, and clicking "Add new products in bulk". This allows downloading a template to fill out with brand, price, images and other details for each product. 3. Once filled out, the template is saved and uploaded through the support tab. A ticket number is provided to check the status of the added products.

1. Adding a product using
support tab
In this module we will discuss :-
1. How to add product via support tab ?

2. How to add new product through support tab ?
Overview of the process:
Download the template sheet of your
product category
Fill in the template sheet with appropriate
information and save it
Upload the template sheet in support
tab and submit

3. By following these simple steps, you can add your products via seller support tab
Click on Seller Support
tab
How to add new product through support tab ?
1.1

4. Click on Listing &
Catalogue tab
How to add new product through support tab ?
2.
2

5. Click on Add New
Products
Click on “Add new
products in bulk”
How to add new product through support tab ?
3 4
4.
3.

6. Click on Template
download page
How to add new product through support tab ?
5
5.

7. Here we have taken an example of Media-Stationery
Click on media
stationery
How to add new product through support tab ?
6.
6

8. Click on stationery
template.xlsx
How to add new product through support tab ?
7.
7

9. Click on Download tab
• Template sheet will get
downloaded on your
system and you have to
open this sheet
How to add new product through support tab ?
8 8.

10. Comprehending rows
will help you with the
guidelines
Here you can select the
appropriate sheet and
fill it
How to add new product through support tab ?
9
10
9.
10.

11. Click on pens
How to add new product through support tab ?
11
11.

12. Fill in all the mandatory
details including Brand
name
How to add new product through support tab ?
12
12.
Note- Fill all the details carefully. The product images should have the resolution of 500*500 pixels.

13. These are the optional
fields , if incase you are
aware of these details
do fill it , this will help a
buyer to understand
your product better.
How to add new product through support tab ?
13
13.

14. Save the file which you
have filled on your
desktop
How to add new product through support tab ?
14
14.

15. Click on Catalogue tab
in support tab
How to add new product through support tab ?
15.
15

16. Click on add new
products
Click on Add new
products in bulk(Excel
upload)
How to add new product through support tab ?
16
17
16.
17.

17. Fill in all the mandatory
details
Upload the saved file in
Upload Attachment
Click on submit ticket
How to add new product through support tab ?
18
20
19
18.
19.
20.
Note- After submission, you will get ticket number through which you can check the status of this ticket from
Ticket history tab

18. Thanks everyone!
For any query please raise a ticket on support