The document discusses how sellers can track return orders in their Paytm Mall seller app. Sellers can view return orders by status like approved, in-transit, or returned in the returns tab. They can apply date filters to check return orders by date and search by item ID, order ID, or other details. Tapping an order allows sellers to view details like status, reason, and history of the return. In-transit shows return orders being delivered back, and returned shows orders that have been delivered back to the seller. Sellers can contact support if they have any other questions.

1. In this module we will discuss :-
1. How to track return orders?
Seller app- Returns

2. How to track return orders?
Tap on returns tab
Tap on Approved tab-
here you can see all
the returns approved
by Paytm Mall
You can apply date
filter to check return
datewise
Tap here to search
the returns by their
item id, order id and
other details
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3. Tap on the order to view
the details of returns like
status, reason and
history
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5.
How to track return orders?

4. In-transit tab will show
all the return orders that
are being delivered
back to you
You can view the
different sub tabs in the
dropdown
Returned tab will show
the return order
delivered to you
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7.
How to track return orders?

5. Thanks everyone!
For any query please raise a ticket on support