This document outlines the procedures for sending products to a fulfillment center (FC), checking catalogue and order details, checking payment and return details, and retrieving products from the FC. It provides samples of forms needed including the Stock Transfer Note, Form 3 for new products, and Return Stock Transfer Note. Key steps are to book an inbound slot, fill and submit the required forms, send stock to the FC at the scheduled time, check status after 48 hours, and view details in the seller panel for catalogue, orders, payments and returns. Products can be retrieved by getting a Return Stock Transfer Note form from the Paytm Mall contact and collecting the products from the FC.

1. Fulfillment center – Consignment process
In this module, we will discuss :
1. What is the procedure to send products to FC?
2. How can you check the details of Catalogue and Orders?
3. How can you check the details of payments and returns ?
4. How can you get your products back to you from FC?

2. Paytm Mall team will share STN and
related documents with you
Share the filled STN form and Form
3 by uploading on the shared link
Paytm Mall team will share the slot
details with you
Send the stock to your FC at the scheduled
date and time along with 2 copies of STN
FC team will share the inward
status with you in 48 working hrs
What is the procedure to send products to FC?

3. What is the procedure to send products to FC?
This is the sample of Stock Transfer Note (STN)
Fill the STN along with your signature and
stamp

4. What is the procedure to send products to FC?
This is the sample of Form 3, you need to fill this form only if you are sending the respective product for the first time to FC
• MID – This is your seller id on Paytm mall
• Product ID – This is unique of each product created on Paytm Mall seller panel
• Merchant SKU – This is alphanumeric id of the product shared by you
• Product Name – Name of the product
• Category – Category of the product
• Dimension – Enter the product dimensions in centimeters
• Weight – Enter the weight of the product in KG
• Url – This is the Paytm Mall URL of the product

5. What is the procedure to send products to FC?
Steps to share STN and form 3
Steps -
• Open Inbound Slot Booking Form (link must be shared with you via email)
• Fill the required details
• Upload filled STN and Form 3 and submit the same
For the all requests submitted by 4 pm of the day, slot details will be shared by same day else the next day
If any error/missing details found in the request, you will be notified via email from
(noreply-fc-slotbooking@paytmmall.com), in this case you need to re-submit the details

6. What is the procedure to send products to FC?
This is the sample of Product Metrology
You need to fill and paste it on your products package before sending to the FC

7. You can check the details of catalogue and orders in Paytm Mall seller panel
Catalogue inventory
• In Catalogue tab, you can check inventory of the product on Paytm Mall seller
• For more details related to catalogue, click here
Orders
• Orders tab will give you the detailed information related to your sales and you can also download the orders report
• For more details related to Orders, click here
How can you check the details of catalogue and orders?

8. Returns
• In Returns tab,
• Return before delivery- These returns are received and managed by your FC partner
• Return after delivery- These returns are directly delivered to you
• For more details related to returns, click here
Payments
• Payments tab will give you the detailed information related to your payouts and you can also download the payout reports
• For more details related to payments, click here
How can you check the details of payments and returns ?
You can check the details of payments and returns in Paytm Mall seller panel

9. Get “RSTN form” from your Paytm
Mall SPOC
Fill and share the RSTN form with
Paytm Mall SPOC
Paytm Mall SPOC will share the
confirmation on the same
Collect the products from FC
How can you get your products back to you from FC?

10. How can you get your products back to you from FC?
This is the sample of Return Stock Transfer Note (STN)
Fill the STN along with your signature and
stamp

11. Thankseveryone!
For any query, please raise a ticket using the Seller Helpdesk tab on your seller panel.