The document discusses various aspects of non-verbal communication including principles, types of non-verbal cues, and patterns of communication. It covers how over half of communication is non-verbal through cues like body language, tone, and expressions. Principles discussed include non-verbal messages being ambiguous and having cultural influences. Types of non-verbal cues explained are proxemics, chronemics, appearance, environment, and projecting a powerful image through factors like voice, knowledge, and enthusiasm. Patterns of communication described are horizontal, vertical, and in groups through circle, chain, wheel, and Y patterns.
Non-Verbal Communication & Major Media of Oral Communication. Tahmid Zuhaer
This presentation contains all my research on Business Communication: Non-Verbal Communication & Major Media of Oral Communication.
I made it as much descriptive, cognitive and user friendly as I could.
Nonverbal Communication = Communication without words
Nonverbal communication is a process of communication through sending and receiving wordless messages.
Nonverbal communication between people is communication through sending and receiving wordless clues.
It includes the use of visual cues such as body language (kinesics), distance (proxemics) and physical environments/appearance, of voice (paralanguage) and of touch (haptics).[1] It can also include chronemics (the use of time) and oculesics (eye contact and the actions of looking while talking and listening, frequency of glances, patterns of fixation, pupil dilation, and blink rate).
Just as speech contains nonverbal elements known as paralanguage, including voice quality, rate, pitch, volume, and speaking style, as well as prosodic features such as rhythm, intonation, and stress, so written texts have nonverbal elements such as handwriting style, spatial arrangement of words, or the physical layout of a page. However, much of the study of nonverbal communication has focused on interaction between individuals,[2] where it can be classified into three principal areas: environmental conditions where communication takes place, physical characteristics of the communicators, and behaviors of communicators during interaction.
Nonverbal communication involves the conscious and unconscious processes of encoding and decoding. Encoding is the act of generating information such as facial expressions, gestures, and postures. Decoding is the interpretation of information from received sensations from previous experiences.[
Body language is an important aspect of presentation.A positive body language promotes confidence and courage of the presenter.This project focuses on the steps to follow to deliver an effective presentation.
Non-Verbal Communication & Major Media of Oral Communication. Tahmid Zuhaer
This presentation contains all my research on Business Communication: Non-Verbal Communication & Major Media of Oral Communication.
I made it as much descriptive, cognitive and user friendly as I could.
Nonverbal Communication = Communication without words
Nonverbal communication is a process of communication through sending and receiving wordless messages.
Nonverbal communication between people is communication through sending and receiving wordless clues.
It includes the use of visual cues such as body language (kinesics), distance (proxemics) and physical environments/appearance, of voice (paralanguage) and of touch (haptics).[1] It can also include chronemics (the use of time) and oculesics (eye contact and the actions of looking while talking and listening, frequency of glances, patterns of fixation, pupil dilation, and blink rate).
Just as speech contains nonverbal elements known as paralanguage, including voice quality, rate, pitch, volume, and speaking style, as well as prosodic features such as rhythm, intonation, and stress, so written texts have nonverbal elements such as handwriting style, spatial arrangement of words, or the physical layout of a page. However, much of the study of nonverbal communication has focused on interaction between individuals,[2] where it can be classified into three principal areas: environmental conditions where communication takes place, physical characteristics of the communicators, and behaviors of communicators during interaction.
Nonverbal communication involves the conscious and unconscious processes of encoding and decoding. Encoding is the act of generating information such as facial expressions, gestures, and postures. Decoding is the interpretation of information from received sensations from previous experiences.[
Body language is an important aspect of presentation.A positive body language promotes confidence and courage of the presenter.This project focuses on the steps to follow to deliver an effective presentation.
Effective non verbal communication in the business communicationugik sugiharto
non verbal communication is a message which send from us, whether intentionally or unaware, but it gives impact to our communication especially in business communication
Effective non verbal communication in the business communicationugik sugiharto
non verbal communication is a message which send from us, whether intentionally or unaware, but it gives impact to our communication especially in business communication
FREE TRAINING SLIDES FOR NON-VERBAL BUSINESS COMMUNICATIONS- For more free training, tips and tools - check us out at: www.tek-infovision.com Email me at: bam@tek-infovision.com
Inspiring quotes that you may or may not know, designed to relate to all of your communication issues, from social media marketing, content creation and marketing automation.
We want to motivate our readers with these inspirational, meaningful quotes that are sourced from across the internet.
This SlideShare was designed and collated by Thrive Marketing, a HubSpot Partner Agency based in the UK.
7 Often Forgotten Questions to Ask Yourself Before Publishing your Next Faceb...Wishpond
Stop for a second. Are you sure you should Post that on Facebook?
Have you ever been disappointed by a Facebook Post you thought would do really well? Have you ever wondered why?
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People whom we meet make quick decisions about us. Should they hire us? Vote for us? Buy something from us? Seven seconds. This is that brief moment in time when others first see you, or your employees, whether it’s at a meeting, on the job, or at an interview.
Sylvie di Giusto, owner of Executive Image Consulting and Author of "The Image of Leadership" helps individuals and companies to explore how people make up their minds very quickly about you, your leadership potential or your company, and either open the door for you or slam it shut.
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50 Fantastic Tips to Make Your LinkedIn Profile Credible, Visible, Engaging a...Sorav Jain
Here are 50 tips for you to use LinkedIn on day to day basis and make your profile credible, visible, interactive and engaging. They are some great personal branding tips that will help you market yourself on LinkedIn.
This presentation is made by Sorav Jain, Thinker in Chief, Echovme (http://www.soravjain.com) contact Sorav for Social Media training, consulting and services.
This presentation is about non-verbal communication which is an important part of communication. we cannot communicate without this type of communication. Here are expalined types of non-verbal communication , its advantages,disadvantages and methods of improving non-verbal communication.
The purpose of the training is to develop and explore better ways of expressing ourselves.
The training is meant to leave our hesitation and fear of speaking in public.
We all are here to learn something from others and teach something to others
Due to the above reasons the training is going to be a very interactive session with your active participation.
Download the Project Information Document BA411 Final Project .docxmadlynplamondon
Download the Project Information Document
BA411 Final Project – Effective Communication
Situation:
Tim Smith the IT manager comes to you and says "My project coordinators are in a slump; they just are not producing their usual caliber of work. I need to find out what the problem is. No one on the project team knows what is going on. The communications from my project coordinators are coming across as rude, which in turn keeps morale low. The teams are not doing the work. I was hoping you would be able to put together an Effective Communication training for them to help get everyone back on the right track." There are 10 project coordinators in the IT department. Two of the project coordinators are in the organization's Bangkok office. Tim wants the training to last no longer than 4 hours and wants it to be face to face in a class room with you, the trainer. He does not want to fly the Bangkok associates in and would like you to set up a Skype session with them during your training. He also wants you to set up weekly coaching sessions with each project manager and himself for a month after the training is completed.
Training Purchased from USA Training: Effective Communication
You are to use this information, but are not limited to it. Tim wants to make sure this information is covered in the training as he went online and bought it from USA Training, however he is open to what research you find. He wants the training to be interactive and requests that you include at least one activity around communication in the training.
Effective Communication:
Introduction
People in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communication. Effective communication is an essential component of organizational success whether it is at the interpersonal, inter-group, intra-group, organizational, or external levels.
In this chapter we will cover the basic process of communication and then we will cover some of the most difficult communication issues managers’ face-providing constructive and effective feedback and performance appraisal.
The Communication Process
Although all of us have been communicating with others since our infancy, the process of transmitting information from an individual (or group) to another is a very complex process with many sources of potential error.
In any communication at least some of the "meaning" lost in simple transmission of a message from the sender to the receiver. In many situations a lot of the true message is lost and the message that is heard is often far different than the one intended. This is most obvious in cross-cultural situations where language is an issue. But it is also common among people of the same culture.
Communications is so difficult because at each step in the process there major potential for error. By the time a message gets from a sender to a receiver there ...
Similar to Effective non verbal Communication Development (20)
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Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
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1. Introduction and Key Concepts of Sustainability
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To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
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A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
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Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
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Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
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Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
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Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
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2. The Non Verbal Communication
In Business Communication
Messages expressed by
Non-Linguistic means-
Silence
Environment
Artifacts
Vocal Intonation
A Powerful mode
of Communication
3. Is It Possible to
communicate
without words?
Studies have showed
Over half of the messages are
Communicated though
non-verbal elements:
• Appearance
• Body Language
• Tone and Pace of voice
Expressions
Posture
Gestures
6. Interpersonal and emotional
messages
• More than 65% one of our meaning is being
generated by non-verbal communication.
• Repeating , substituting , regulating and
contradicting are important
features of non-verbal
communication.
9. First Impression Make
the Difference
• It Provide vital signals to clients and Prospects.
• First Impression has taken our appearance.
• It show our enthusiasm and sincerity.
• Noted our tone of voice and process all into
non verbal message.
11. Non Verbal Communication – Deception
• Non verbal under less conscious control so
Deception more likely to revealed .
• Self Monitor and people have Lots of practice
in deception are most successful in it.
15. Silence is the lack of audible sound or presence of sounds of
very low intensity.
Silence is also used as total communication, in reference to
nonverbal communication.
Silence can convey several feelings like contentment,
awkwardness, anger, respect, thoughtfulness, empathy etc.
Silence can also be discomforting some times.
16. Proxemics is the study of the cultural, behavioral, and sociological
aspects of spatial distances between individuals. Every person has a
particular space that they keep to
themselves when communicating,
like a personal bubble.
17. Intimate Distance for embracing, touching or whispering
Close phase – less than 6 inches (15 cm)
Far phase – 6 to 18 inches (15 to 46 cm)
Personal Distance for interactions among good friends or family
members
Close phase – 1.5 to 2.5 feet (46 to 76 cm)
Far phase – 2.5 to 4 feet (76 to 122 cm)
Social Distance for interactions among acquaintances
Close phase – 4 to 7 feet (1.2 to 2.1 m)
Far phase – 7 to 12 feet (2.1 to 3.7 m)
Public Distance used for public speaking
Close phase – 12 to 25 feet (3.7 to 7.6 m)
Far phase – 25 feet (7.6 m) or more.
18. Chronemics is the study of the use of time in nonverbal communication. The
way that one perceives and values time, structures time and reacts to time
frames communication.
Time perceptions include punctuality, willingness to wait, interactions and
status.
Cultures are sometimes considered monochronic or polychronic.
A monochronic time system means that things are done one at a time and
time is segmented into precise, small units. Under this system time is
scheduled, arranged and managed.
A polychronic time system is a system where several things can be done at
once, and a more fluid approach is taken to scheduling time.
19.
20. Our choice of color, clothing, hairstyles, and other factors affecting
appearance are also considered a means of nonverbal
communication. According to what people see when they first set
their eyes on you, judgments about your personality and abilities
are going to be concluded.
We tend to notice obvious things first ( gender), then note
attractiveness.
Physically attractive people are generally perceived better.
Though importance based on physical appearance can be very
damaging as it is what we do is most important not how we look.
21. The environment can influence the outcome of communication. For this
reason, organization gives careful consideration to office space, factory
layout and conference rooms.
The environment should put people at ease and match their
expectations.
We surround ourselves with things that are important/ meaningful to us.
How people use an environment communicates something about them.
23. Projecting Powerful Image
Projecting an image that is consistent with the
person you want to be significantly improves
your ability to develop trust & rapport.
How would like the sound?
How would like to look?
How did you look and sound?
24. Image can be critical to your success
It is definitely a key element of communication
It is rational but people mostly judge
the book by the cover.
They expect a totally different image from
an executive and a rock musician.
Projecting Powerful Image
26. ê Monotone and weak voice.
ê Poor vocabulary.
ê Cold limp handshake.
ê Messy dressing styles.
ê Dirty shoes, seldom eye contact.
ê Poor posture, bad hygiene.
Create Barrier
The first
impression you
project
Projecting Powerful Image
27. • Positive first impression make communications
much easier and more comfortable.
• Negative first impression can cut off a relationship
before it gets started.
• Many people give up rather than trying to reverse
the other people’s negative impression
First Impression Is Last Impression?
28. Expertise in Outside Area
• The latest development
in world events.
• Popular books and
movies.
• Different areas of
interest.
• The latest popular
technologies.
• The latest trending topics.
29. Enthusiasm
• Most people like to work with
others who are enthusiastic about
their work.
• Enthusiastic people seem to work
harder, longer and more accurately
than those who are not
enthusiastic.
• Enthusiasm is a projected
behaviour to others and make the
others enthusiastic.
30. Response
• The response you receive
from the world around you is
a measure of your success in
interpersonal relations.
• Every word, gesture,
expression an impression is
being seen and evaluated.
• From the beginning to the
end of every transaction with
another person, you are on
the stage.
33. Horizontal Communication
• Horizontal communication is the transmission
of information between people, divisions,
departments or units within the same level of
organizational hierarchy.
34. Vertical Communication
Vertical communication is the
communication where
information or messages flows
within the top level of the
organizational structure and
bottom level of the
organizational structure.
35. Patterns in Group Communication
Communication means transferring messages from one
to another and it has several forms such as intrapersonal,
interpersonal, group and mass communication. When it
comes to group communication it has a certain patterns
in its own. Few patterns are popular in mainstream
communication studies. Such as
• Circle
• Chain
• Y
• Wheel
36. Circle Pattern
• In Circle pattern, the sender (Group Leader) can communicate with the
receivers (group members) who presents next to him/her.
• No others group members can’t receive the sender’s message directly and
they receive messages from the other group members who sharing the
message from the sender.
37. Chain Pattern
• In this pattern the last member might receive modified
messages from the leader.
• In this case the leader can’t find whether the last member
receives the correct information or not because there is no
feedback to identify the message distortion.
38. Y Pattern
• The group is separated into three.
• The group members can communicate with the other
members group through leader only
Y Pattern
39. Wheel Pattern
• The leader has direct contact with all the group members
and there are no communication problems, time issue and
feedback from the group members.
• But all the group members can’t connect with one
another.
Wheel Pattern