Verbal communication involves the transfer of messages through spoken or written words. It can be oral, such as conversations or speeches, or written, as in letters, memos, and charts. Effective verbal communication is brief, concise, uses simple language, and polite words. Non-verbal communication conveys unspoken messages through gestures, body language, and other wordless signals. It accompanies all speaking and writing. The key difference between verbal and non-verbal communication is that verbal involves voice while non-verbal relies on body signs.

2. Contents
 Verbal Communication
 Types of Verbal communication
 Characteristics of effective verbal
communication
 Non-verbal communication & its
Characteristics
 Difference b/w Verbal & Non verbal
Communication

3. Verbal Communication
 This is communication in which
message is transferred through
usage of words.
 Verbal communication is done by
word of mouth or by piece of
writing.

4. Types of Verbal Communication
 Oral Communication: In oral
communication spoken words are used
which includes face-to-face conversation,
speeches, telephonic conversation, radio
television etc.
Advantage: This communication is
speedy, in face-to-face conversation we can
read the facial expressions.
Disadvantage: In Face-to-face
conversation you are unable to think deeply.

5. Written Communication
 This communications includes written
words, memos, letters, charts etc.
 This communication is most common
form of business communication.
 This communication is less speedy as
compared to oral.

6. Oral And Written Communication

7. Characteristics of effective verbal
communication
 Consider the object
 Be sincere and use simple
language
 Be brief and concise
 Use polite words and soft tone.

8. Non-Verbal Communication
 Non-verbal communication includes all
unspoken messages both intentional and
unintentional. Such as gesture, posture,
body language etc.

9. Features Of Non-verbal Communication
 Non verbal communication flows
through all acts of speaking or
writing.
 They are wordless messages.
 Is a creative activity which comes
through stimuli produced by the
of mind.

10. Some Pics Showing Wordless
Communication

11. Difference b/w Verbal & Non-Verbal
Communication
Verbal and non verbal are types
of communication, difference
between them is that we use our
voice in verbal communication
and we use body signs in non
verbal communication.