As designers, we are lucky enough to get to interact with many different types of people during the course of our work. We observe people using technology and proposed design solutions. While working on our projects, we collaborate directly with our team, clients, and stakeholders to bring a solution to life. All of this interaction exposes us to lots of body language. The language of the body offers up many hints and insights into what people are thinking and feeling. It’s been said that our bodies tell what is really on our minds, and it’s important to know not only what others might be telling you but what you could be telling them.
It’s important for designers to have a fundamental understanding of body language and what are key signs to look for when interacting with users or project teams. There are key patterns that, when observed correctly, can tell you if someone is supportive of your idea, hiding their true feelings, or simply sitting back and daydreaming the meeting away.
Observing non-verbal communication cues is only one side of the coin, though—the other side being your own body language. Inherently knowing the patterns and signs of the body opens your eyes to the messages you might be giving off. The ability to manage your own body language is something that can be learned and mastered, helping you become a better collaborator and communicator.
Participants will walk away from this session with basic knowledge of how to read and respond to common non-verbal communication patterns and learn how to better manage their own non-verbal communication. They will be armed with additional resources to continue on their path of mastering the language of the body.
Our body speaks in so many ways. In fact, your nonverbal language may be impacting your career opportunities, client connections and even your business alliances. Let me demonstrate how your body speaks!
As designers, we are lucky enough to get to interact with many different types of people during the course of our work. We observe people using technology and proposed design solutions. While working on our projects, we collaborate directly with our team, clients, and stakeholders to bring a solution to life. All of this interaction exposes us to lots of body language. The language of the body offers up many hints and insights into what people are thinking and feeling. It’s been said that our bodies tell what is really on our minds, and it’s important to know not only what others might be telling you but what you could be telling them.
It’s important for designers to have a fundamental understanding of body language and what are key signs to look for when interacting with users or project teams. There are key patterns that, when observed correctly, can tell you if someone is supportive of your idea, hiding their true feelings, or simply sitting back and daydreaming the meeting away.
Observing non-verbal communication cues is only one side of the coin, though—the other side being your own body language. Inherently knowing the patterns and signs of the body opens your eyes to the messages you might be giving off. The ability to manage your own body language is something that can be learned and mastered, helping you become a better collaborator and communicator.
Participants will walk away from this session with basic knowledge of how to read and respond to common non-verbal communication patterns and learn how to better manage their own non-verbal communication. They will be armed with additional resources to continue on their path of mastering the language of the body.
Our body speaks in so many ways. In fact, your nonverbal language may be impacting your career opportunities, client connections and even your business alliances. Let me demonstrate how your body speaks!
Презентація, Анджей Баранський
В рамках Міжнародного семінару «Децентралізація в сфері освіти. Розподіл повноважень між різними гілками влади. Засновники навчальних закладів»
За сприяння проекту SALAR/SKL International
"Підтримка децентралізації в Україні"
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• Bhagwad Geeta is essentially a discourse on motivation & focus on as to how under odd conditions success can be made sure?
• In this candid discussion Krishna talks about three approaches that can lead to obtaining desired results:
Path of Action, Path of Knowledge, Path of Love
• He leaves it to Arjun which path he wants to choose?
• Geeta is a synthesis of essential abilities that leaders need to exhibit to write success stories:
Intellectual Emotional Spiritual
Modern Database Management 12th Global Edition by Hoffer solution manual.docxssuserf63bd7
https://qidiantiku.com/solution-manual-for-modern-database-management-12th-global-edition-by-hoffer.shtml
name:Solution manual for Modern Database Management 12th Global Edition by Hoffer
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Focusing on what leading database practitioners say are the most important aspects to database development, Modern Database Management presents sound pedagogy, and topics that are critical for the practical success of database professionals. The 12th Edition further facilitates learning with illustrations that clarify important concepts and new media resources that make some of the more challenging material more engaging. Also included are general updates and expanded material in the areas undergoing rapid change due to improved managerial practices, database design tools and methodologies, and database technology.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
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Foodservice Consulting + Design
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
2. What Is Nonverbal Communication
• Nonverbal communication, referred to as “Body
Language” is a means of transmitting information.
• It is achieved through facial expressions, gestures,
touching, physical movements, posture, tone, volume of
an individual’s voice.
• Nonverbal communication comprises about 60% - 65%
of all interpersonal communication.
• Nonverbal communication reveal a person’s thoughts,
feelings & intentions.
• They tell about the person’s true state of mind.
• Body language is more honest than an individual’s verbal
communication which are consciously crafted to
accomplish speaker’s objectives
3. Ten Commandments of Nonverbal Communication
Be a competent observer of your environment
Observing in context is a key to understanding
nonverbal communication
Learn to recognize & decode nonverbal behavior
that is universal
Certain nonverbal behaviors are relatively
unique to a particular individual
When you interact with others try to establish
their baseline behavior
1
2
3
4
5
4. Ten Commandments of Nonverbal Communication
Always try to watch people for multiple tells –
behavior that occur in cluster or in succession
It is important to look for changes in a person’s
behavior that can signal changes in thoughts,
emotions, interest or intent
Learning to detect false or misleading nonverbal
signals is also critical
Ability to distinguish comfort & non comfort is
critical for decoding nonverbal communication
Observe people carefully & decode their
nonverbal behavior accurately
6
7
8
9
10
6. Note features of face when not stressed.
Eyes are relaxed & lips should be full
A stress face is tense and slightly contorted, eyebrows
are knitted, & forehead is furrowed
7. The “turtle effect” [shoulder rise towards ears] is
often seen when people are humbled or suddenly
loose confidence
8. People lean away from each other subconsciously when
they disagree or feel uncomfortable around each other
9. Eye blocking is a very powerful display of
concentration, disbelief, or disagreement
10. Rubbing of forehead is usually a good indicator
that a person is struggling with something or is
undergoing slight to severe discomfort
11. 1. Cheek or face touching is a way to pacify when
nervous, irritated, or concerned.
2. Exhaling with puffed out cheeks is a great way to
release stress & to pacify. Notice how often people do
this after a mishap
13. When stressed or nervous people will “cleanse” their palms
on laps in order to pacify themselves .
It is a very accurate indictor of discomfort or anxiety.
15. Where one foot points and turn away , this is a sign the
person has to leave, precisely in that direction.
This is an intention cue
16. When toes point upward, it usually mean the person is
in good mood or is thinking or hearing something positive
17. We normally cross legs when feeling comfortable.
Sudden presence of someone we do not like will
cause us to uncross legs
18. When two people are talking and both have crossed their
legs, this is an indication that they are comfortable
around each other
19. The man has placed his right leg in such a way that
the knee acts as a barrier
20. Man has positioned his legs so that knees is further away
Removing barriers between himself & the woman.
21. When a person talks to you with feet pointed away, it
indicates that person wants to be elsewhere.
Watch people who make formal declaration in this position.
This is a form of distancing
22. Sudden interlocking of legs may suggest discomfort or
insecurity. When comfortable they unlock their ankles
23. Sudden locking of ankles around legs of a chair is part of the
freeze response & is indicative of discomfort, anxiety, concern
25. A sudden crossing of arms during conversation could
indicate discomfort
26. 1. In public people comfortably cross arms while waiting or
listening to a speaker. Around the house we rarely sit like this
unless something is bothering like waiting for a late ride.
2. Crossed arms with hands tightly gripping arms indicate
discomfort
27. Splaying out is a territorial display, which is ok at home
but not in the workplace, especially during interview.
28. Arms akimbo is a powerful territorial display that can be
used to establish dominance or to communicate that there
are issues
29. 1. Women tend to use arms akimbo less than man. Note position
of thumb in this photograph. This is “there are issues” position.
2. Arms are akimbo but thumbs are forward. This is more
inquisitive less authoritarian
30. Interlaced hands
behind head are
indicative of comfort &
Dominance.
Usually senior person
at a meeting will pose
Or “hood” this way
31. 1. Fingertips planted
spread apart on
a surface are
significant display of
confidence &
authority.
2. Arms spread out
over chairs tell the
world you are feeling
confident &
comfortable.
35. Often seen with high
status individuals, the
thumb sticking out of
the pocket is a high
confidence display
36. 1. Thumps up
is usually a
good indication
of positive
thoughts.
This can be
very fluid during
a conversation
2. Thumb can
disappear when
there is less
emphasis or
emotions turn
negative
37. Thumbs in pocket
indicate low status
& confidence.
People in authority
should avoid this
display because it
sends wrong
message
38. Often used as a sign of
insecurity or social
discomfort, thumbs in pocket
transmit this message readily
and thus should be avoided
39. 1. We often pacify
anxiety or
nervousness by
stroking our
fingers across the
palm or rubbing
hands together.
2. When fingers
interlace to rub
up & down, brain
is asking for extra
hand contact to
pacify more serious
anxiety or concerns
41. 1.Eye blocking with hands
is an efficient way of
saying, “I do not
like what I just heard,
saw or learned.
2. A brief touch of eyes
during a conversation may
give a clue to a person’s
negative perception of
what is being discussed
3. Delay in opening of
eyelids on hearing
information is indicative
of negative emotions
4. When lids compressed tightly,
person is trying to block out
totally negative news or event.
42. 1. When we are
content, our eyes
are relaxed & show
Little tension.
2. Here eyebrows
are arched slightly,
defying gravity a sure
sign of positive feelings
3. Flashbulb eyes can be
seen when we are
excited to see someone
or are full of positive
emotions we cannot
hold back
43. We are askance at people when we are
distrustful or unconvinced
44. 1. A real
smile
forces
the
corners
of the
mouth up
towards
the eyes
2. This is a fake or “polite smile:” the corners of mouth move
toward ears & there is little emotions in eyes
45. When the lips disappear, there is usually stress or anxiety
driving this behavior
47. 1. When lips are
full usually person
is content
2. When there is
stress, lips will begin
to disappear / tighten
3. Lip compression,
reflecting stress or
anxiety, may
progress to point
where lips disappear
4. When lips disappear & corners of mouth turn down,
emotions & confidence are at a low point, while anxiety,
stress, concern are running high.
48. 1. When confidence is low or concerned for self , chin will
tuck in, forcing the nose down.
2. When feel positive, chin comes out & nose is high: both
signs of comfort & confidence
49. 1. Palms up position indicates the person wants to be believed
or to be accepted. Not a dominant, confident display.
2. Statements made palm down are more emphatic &
confident than with hands palm up in position.
50. Source:
What Every Body is Saying
An Ex-FBI Agent’s Guide
To Speed-Reading People
Book Written by:
Joe Navarro – FBI Special Agent Ret.
With
Marvin Karlines, Ph. D
www.jnforensics.com