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What	
  is	
  it?	
  
Agile	
  Leadership	
  
“IN	
  TIMES	
  OF	
  CHANGE,	
  THE	
  
LEARNERS	
  WILL	
  INHERIT	
  THE	
  
WORLD	
  WHILE	
  THE	
  KNOWERS	
  WILL	
  
REMAIN	
  WELL-­‐PREPARED	
  FOR	
  A	
  
WORLD	
  THAT	
  NO	
  LONGER	
  EXISTS.”	
  
	
  
-­‐	
  Eric	
  Hoffer	
  
2
5	
  levels	
  
•  Heroic	
  
– Expert	
  
– Achiever	
  
•  Post	
  Heroic	
  
– Catalyst	
  
– Co-­‐creator	
  
– Synergist	
  
3
Expert	
  
4
Dimension	
   Demonstrated	
  
Mission	
   TacLcal	
  
Power	
   ExperLse	
  /	
  
PosiLonal	
  
Focus	
   Incremental	
  
Improvements	
  
Leadership	
   Supervisor	
  
Difficult	
  
ConversaLons	
  
ARack	
  /	
  Avoid	
  
Achiever	
  
5
Dimension	
   Demonstrated	
  
Mission	
   Outcomes	
  
Power	
   MoLvaLonal	
  
Focus	
   Big	
  Picture	
  /	
  
Industry	
  
Leadership	
   Buy-­‐in	
  from	
  team	
  
and	
  stakeholders	
  
Difficult	
  
ConversaLons	
  
Hold	
  openly	
  
Catalyst	
  
6
Dimension	
   Demonstrated	
  
Mission	
   Visionary	
  
Power	
   Believe	
  team	
  will	
  
translate	
  vision	
  to	
  
reality	
  
Focus	
   OrganizaLonal	
  change	
  
through	
  empowered	
  
workforce	
  
Leadership	
   Developing	
  future	
  
leaders	
  
Difficult	
  ConversaLons	
   Seek	
  feedback	
  
Co-­‐creator	
  
7
Dimension	
   Demonstrated	
  
Mission	
   Shared	
  Purpose	
  
Power	
   RelaLonships	
  /	
  
Common	
  Good	
  
Focus	
   Good	
  of	
  the	
  EnLre	
  
OrganizaLon	
  
Leadership	
   Team:	
  CollaboraLve	
  
Leaders	
  
Difficult	
  ConversaLons	
   Modifies	
  behavior	
  
based	
  on	
  feedback	
  
Synergist	
  
8
Dimension	
   Demonstrated	
  
Mission	
   Leadership	
  as	
  Life	
  
Purpose	
  
Power	
   TransformaLon	
  
Focus	
   Mutually	
  Beneficial	
  
Results	
  
Leadership	
   Amplify	
  Team	
  Energy	
  
Difficult	
  ConversaLons	
   Present-­‐Centered	
  
Awareness	
  
Team/OrganizaLonal	
  Agility	
  
OrganizaLon	
  
Team	
  
Individual	
  
9
Agility	
  =	
  Flexibility	
  
•  Context-­‐Seeking	
  
– SelecLng	
  and	
  Framing	
  Issues	
  
•  Stakeholders	
  
– Understanding	
  and	
  Aligning	
  
•  CreaLve	
  
– Solving	
  Complex	
  Problems	
  
•  Learning	
  
– From	
  Experience	
  
10
ConLnual	
  adaptaLon	
  is	
  the	
  only	
  
means	
  to	
  survival	
  
11
AcLon	
  -­‐>	
  SoluLon	
   Learning	
  
What	
  is	
  AcLon	
  Learning	
  
•  A	
  process	
  that	
  involves	
  a	
  
small	
  team	
  (“set”)	
  working	
  
on	
  real	
  problems,	
  taking	
  
acLon,	
  and	
  learning	
  while	
  
doing	
  so	
  
	
  
•  A	
  powerful	
  management	
  
tool	
  that	
  creates	
  dynamic	
  
opportuniLes	
  for	
  	
  
individuals,	
  teams,	
  leaders	
  	
  
and	
  organizaLons	
  to	
  
successfully	
  adapt,	
  learn	
  
and	
  innovate	
  
12
Statements	
  only	
  in	
  response	
  to	
  quesLons;	
  
	
  anyone	
  can	
  ask	
  quesLons	
  of	
  anyone	
  else	
  
AcLon	
  learning	
  team	
  coach	
  has	
  the	
  authority	
  to	
  intervene	
  
whenever	
  he/she	
  idenLfies	
  learning	
  opportuniLes	
  
Two	
  Ground	
  Rules	
  
13
AcLon	
  Learning	
  Process	
  
•  Problem	
  /	
  Challenge	
  presentaLon	
  (about	
  2	
  minutes)	
  
•  Two	
  Ground	
  Rules	
  
–  Statements	
  can	
  only	
  be	
  made	
  in	
  response	
  to	
  quesLons	
  
–  Coach	
  works	
  learning	
  opportuniLes	
  
•  Consensus	
  on	
  problem,	
  goal	
  
•  Problem	
  analysis	
  
•  Strategies	
  
•  AcLon	
  plans	
  
14
AcLon	
  Learning	
  Agility	
  
•  Diverse	
  views	
  
•  Curious	
  QuesLons	
  
•  ReflecLon	
  
•  Individual	
  Skill	
  Development	
  
•  AdapLve	
  Behavior	
  
•  Shared	
  Leadership	
  
•  Team	
  decision	
  making	
  
15
The	
  Role	
  of	
  the	
  AcLon	
  Learning	
  
Coach	
  	
  	
  
Does	
  
•  Ask	
  great	
  quesLons	
  to	
  encourage	
  
inquiry	
  and	
  reflecLon	
  
•  Look	
  for	
  opportuniLes	
  to	
  ask	
  
quesLons	
  that	
  will	
  help	
  the	
  team	
  
learn	
  or	
  improve	
  its	
  performance	
  
•  Ensure	
  that	
  the	
  team	
  periodically	
  
discusses	
  learnings	
  at	
  the	
  
individual,	
  team	
  and	
  
organizaLonal	
  level	
  
Doesn’t	
  
•  Get	
  involved	
  in	
  the	
  soluLon	
  itself	
  
–	
  only	
  the	
  process	
  the	
  team	
  uses	
  
•  Tell	
  the	
  team	
  what	
  to	
  do	
  or	
  how	
  
to	
  do	
  it	
  
•  Make	
  recommendaLons	
  or	
  
provide	
  direct	
  coaching	
  to	
  the	
  
team	
  or	
  individuals	
  
•  Take	
  on	
  responsibiliLes	
  for	
  
acLviLes,	
  roles	
  or	
  knowledge	
  that	
  
the	
  team	
  can	
  manage	
  or	
  obtain	
  
for	
  itself	
  
16
Why	
  The	
  AL	
  Team	
  Coach	
  Only	
  Asks	
  
QuesLons	
  
•  To	
  stay	
  in	
  role	
  as	
  a	
  catalyst	
  –	
  not	
  telling	
  the	
  team	
  
what	
  to	
  do	
  or	
  how	
  to	
  do	
  it	
  
•  To	
  promote	
  reflecLon	
  and	
  learning	
  
•  To	
  demonstrate	
  confidence	
  in	
  the	
  team’s	
  capabiliLes	
  
•  To	
  empower	
  ParLcipants	
  	
  
•  To	
  encourage	
  curiosity	
  and	
  openness	
  
•  To	
  demonstrate	
  the	
  link	
  between	
  quesLons,	
  change	
  
and	
  impact	
  
17
Typical	
  Traits	
  of	
  Good	
  	
  
AcLon	
  Learning	
  Coaches	
  
•  Able	
  to	
  step	
  away	
  from	
  
the	
  problem	
  and	
  focus	
  
on	
  the	
  learning	
  
•  Hear	
  what	
  isn’t	
  said	
  as	
  
well	
  as	
  what	
  is	
  said	
  
•  Truly	
  believes	
  the	
  
learning	
  is	
  as	
  important	
  
as	
  the	
  problem	
  
•  Willing	
  to	
  conLnually	
  
learn	
  
•  Trusts	
  the	
  group	
  
•  Observant	
  
•  Focused	
  
•  Strong	
  
•  Confident	
  
•  EmpatheLc	
  
18
•  Less	
  than	
  10%	
  of	
  today’s	
  leaders	
  have	
  
achieved	
  catalyst	
  or	
  above	
  
•  Joiner	
  and	
  Josephs	
  
•  Where	
  do	
  AcLon	
  Learning	
  Team	
  Members	
  
operate?	
  
•  Where	
  do	
  AcLon	
  Learning	
  Team	
  Coaches	
  
operate?	
  
19
Team	
  Members	
  
20
Dimension	
   Demonstrated	
   Ac0on	
  Learning	
  
Mission	
   Shared	
  Purpose	
   Solve	
  the	
  Problem	
  and	
  
Learn	
  together	
  
Power	
   RelaLonships	
  /	
  
Common	
  Good	
  
What	
  works	
  best	
  for	
  
the	
  team	
  	
  
Focus	
   Good	
  of	
  the	
  EnLre	
  
OrganizaLon	
  
What	
  soluLons	
  is	
  best	
  
for	
  the	
  organizaLon	
  
Leadership	
   Team:	
  CollaboraLve	
  
Leaders	
  
Shared	
  Leadership	
  
Difficult	
  ConversaLons	
   Modifies	
  behavior	
  
based	
  on	
  feedback	
  
Team	
  commits	
  to	
  how	
  
they	
  will	
  operate	
  
Coach	
  
21
Dimension	
   Demonstrated	
   Ac0on	
  Learning	
  
Mission	
   Leadership	
  as	
  Life	
  
Purpose	
  
Bring	
  team	
  to	
  higher	
  
level	
  
Power	
   TransformaLon	
   Modify	
  team	
  behavior	
  
Focus	
   Mutually	
  Beneficial	
  
Results	
  
Team	
  determines	
  what	
  
works	
  best	
  	
  
Leadership	
   Amplify	
  Team	
  Energy	
   All	
  decisions	
  made	
  by	
  
the	
  team	
  
Difficult	
  ConversaLons	
   Present-­‐Centered	
  
Awareness	
  
Raises	
  everything	
  to	
  
awareness.	
  Focuses	
  the	
  
team	
  toward	
  the	
  future	
  
posiLve	
  
Coaches	
  Agility	
  
•  AcLon	
  Learning	
  RestricLons	
  
•  AcLon	
  Learning	
  FlexibiliLes	
  
22
Thank	
  You	
  
Bea	
  Carson	
  
410-­‐353-­‐4722	
  
Bea.carson@wial.org	
  
23

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dr Bea Carson - How do Wial and Action Learning sessions develop agile leaders

  • 1. What  is  it?   Agile  Leadership  
  • 2. “IN  TIMES  OF  CHANGE,  THE   LEARNERS  WILL  INHERIT  THE   WORLD  WHILE  THE  KNOWERS  WILL   REMAIN  WELL-­‐PREPARED  FOR  A   WORLD  THAT  NO  LONGER  EXISTS.”     -­‐  Eric  Hoffer   2
  • 3. 5  levels   •  Heroic   – Expert   – Achiever   •  Post  Heroic   – Catalyst   – Co-­‐creator   – Synergist   3
  • 4. Expert   4 Dimension   Demonstrated   Mission   TacLcal   Power   ExperLse  /   PosiLonal   Focus   Incremental   Improvements   Leadership   Supervisor   Difficult   ConversaLons   ARack  /  Avoid  
  • 5. Achiever   5 Dimension   Demonstrated   Mission   Outcomes   Power   MoLvaLonal   Focus   Big  Picture  /   Industry   Leadership   Buy-­‐in  from  team   and  stakeholders   Difficult   ConversaLons   Hold  openly  
  • 6. Catalyst   6 Dimension   Demonstrated   Mission   Visionary   Power   Believe  team  will   translate  vision  to   reality   Focus   OrganizaLonal  change   through  empowered   workforce   Leadership   Developing  future   leaders   Difficult  ConversaLons   Seek  feedback  
  • 7. Co-­‐creator   7 Dimension   Demonstrated   Mission   Shared  Purpose   Power   RelaLonships  /   Common  Good   Focus   Good  of  the  EnLre   OrganizaLon   Leadership   Team:  CollaboraLve   Leaders   Difficult  ConversaLons   Modifies  behavior   based  on  feedback  
  • 8. Synergist   8 Dimension   Demonstrated   Mission   Leadership  as  Life   Purpose   Power   TransformaLon   Focus   Mutually  Beneficial   Results   Leadership   Amplify  Team  Energy   Difficult  ConversaLons   Present-­‐Centered   Awareness  
  • 9. Team/OrganizaLonal  Agility   OrganizaLon   Team   Individual   9
  • 10. Agility  =  Flexibility   •  Context-­‐Seeking   – SelecLng  and  Framing  Issues   •  Stakeholders   – Understanding  and  Aligning   •  CreaLve   – Solving  Complex  Problems   •  Learning   – From  Experience   10
  • 11. ConLnual  adaptaLon  is  the  only   means  to  survival   11
  • 12. AcLon  -­‐>  SoluLon   Learning   What  is  AcLon  Learning   •  A  process  that  involves  a   small  team  (“set”)  working   on  real  problems,  taking   acLon,  and  learning  while   doing  so     •  A  powerful  management   tool  that  creates  dynamic   opportuniLes  for     individuals,  teams,  leaders     and  organizaLons  to   successfully  adapt,  learn   and  innovate   12
  • 13. Statements  only  in  response  to  quesLons;    anyone  can  ask  quesLons  of  anyone  else   AcLon  learning  team  coach  has  the  authority  to  intervene   whenever  he/she  idenLfies  learning  opportuniLes   Two  Ground  Rules   13
  • 14. AcLon  Learning  Process   •  Problem  /  Challenge  presentaLon  (about  2  minutes)   •  Two  Ground  Rules   –  Statements  can  only  be  made  in  response  to  quesLons   –  Coach  works  learning  opportuniLes   •  Consensus  on  problem,  goal   •  Problem  analysis   •  Strategies   •  AcLon  plans   14
  • 15. AcLon  Learning  Agility   •  Diverse  views   •  Curious  QuesLons   •  ReflecLon   •  Individual  Skill  Development   •  AdapLve  Behavior   •  Shared  Leadership   •  Team  decision  making   15
  • 16. The  Role  of  the  AcLon  Learning   Coach       Does   •  Ask  great  quesLons  to  encourage   inquiry  and  reflecLon   •  Look  for  opportuniLes  to  ask   quesLons  that  will  help  the  team   learn  or  improve  its  performance   •  Ensure  that  the  team  periodically   discusses  learnings  at  the   individual,  team  and   organizaLonal  level   Doesn’t   •  Get  involved  in  the  soluLon  itself   –  only  the  process  the  team  uses   •  Tell  the  team  what  to  do  or  how   to  do  it   •  Make  recommendaLons  or   provide  direct  coaching  to  the   team  or  individuals   •  Take  on  responsibiliLes  for   acLviLes,  roles  or  knowledge  that   the  team  can  manage  or  obtain   for  itself   16
  • 17. Why  The  AL  Team  Coach  Only  Asks   QuesLons   •  To  stay  in  role  as  a  catalyst  –  not  telling  the  team   what  to  do  or  how  to  do  it   •  To  promote  reflecLon  and  learning   •  To  demonstrate  confidence  in  the  team’s  capabiliLes   •  To  empower  ParLcipants     •  To  encourage  curiosity  and  openness   •  To  demonstrate  the  link  between  quesLons,  change   and  impact   17
  • 18. Typical  Traits  of  Good     AcLon  Learning  Coaches   •  Able  to  step  away  from   the  problem  and  focus   on  the  learning   •  Hear  what  isn’t  said  as   well  as  what  is  said   •  Truly  believes  the   learning  is  as  important   as  the  problem   •  Willing  to  conLnually   learn   •  Trusts  the  group   •  Observant   •  Focused   •  Strong   •  Confident   •  EmpatheLc   18
  • 19. •  Less  than  10%  of  today’s  leaders  have   achieved  catalyst  or  above   •  Joiner  and  Josephs   •  Where  do  AcLon  Learning  Team  Members   operate?   •  Where  do  AcLon  Learning  Team  Coaches   operate?   19
  • 20. Team  Members   20 Dimension   Demonstrated   Ac0on  Learning   Mission   Shared  Purpose   Solve  the  Problem  and   Learn  together   Power   RelaLonships  /   Common  Good   What  works  best  for   the  team     Focus   Good  of  the  EnLre   OrganizaLon   What  soluLons  is  best   for  the  organizaLon   Leadership   Team:  CollaboraLve   Leaders   Shared  Leadership   Difficult  ConversaLons   Modifies  behavior   based  on  feedback   Team  commits  to  how   they  will  operate  
  • 21. Coach   21 Dimension   Demonstrated   Ac0on  Learning   Mission   Leadership  as  Life   Purpose   Bring  team  to  higher   level   Power   TransformaLon   Modify  team  behavior   Focus   Mutually  Beneficial   Results   Team  determines  what   works  best     Leadership   Amplify  Team  Energy   All  decisions  made  by   the  team   Difficult  ConversaLons   Present-­‐Centered   Awareness   Raises  everything  to   awareness.  Focuses  the   team  toward  the  future   posiLve  
  • 22. Coaches  Agility   •  AcLon  Learning  RestricLons   •  AcLon  Learning  FlexibiliLes   22
  • 23. Thank  You   Bea  Carson   410-­‐353-­‐4722   Bea.carson@wial.org   23