Dokumen tersebut membahas tentang perlunya reformasi pengelolaan aparatur sipil negara (PNS) di Indonesia secara komprehensif dan terintegrasi. Reformasi struktural, instrumental, dan kultural PNS perlu dilakukan dengan merumuskan roadmap jelas yang menggunakan analisis Balanced Scorecard untuk mencapai tujuan reformasi.
4. Bureaucratic-polity A system in which a limited group of senior bureaucrats, technocrats, and military officers participate in authoritative decision making. A system of government in which public officials exercise all political powers, not only rule execution but also rule making and rule adjudication. No control mechanism exists within the political system to check their activities. They hold the power to seek compliance to their rule by the people. 4 Tri Widodo W. Utomo – PKMK LAN-RI
5. Bestuurstaat Sebuahnegara yang “pemerintahannyaadalahkolonialtaklangsung / indirect rule” (JS. Furnival, 1982). Sebuahpemerintahan yang produk UU-nyamemihakkepentingankapitallokalmaupuninternasionaldanmengabaikankepentinganrakyatnya. 5 Tri Widodo W. Utomo – PKMK LAN-RI
6. Verzorgingsstaat /welfare state A social system in which the state bears primary responsibility for the welfare of its citizens, as in matters of health, education, employment and social security. A society in which everyone has basic needs and also many luxury goods are available. The idea of a welfare state (welvaartsstaat) is that there are enough resources available to ensure that no one suffering from poverty. 6 Tri Widodo W. Utomo – PKMK LAN-RI
19. Reformasi Instrumental PNS Penetapanformasi & kebutuhanpegawai, Pola & prosedurrekrutmen, Pengangkatan & penempatan, Pengembangan & pembinaankarir, Sistempenggajian, reward & kesejahteraan, Pemindahan (vertikal/horizontal), Penilaiankinerja, Pemberhentian. 11 Tri Widodo W. Utomo – PKMK LAN-RI
20. ReformasiKultural PNS Sistem & perangkatnilai, Kedisiplinan, Etika/kodeetik, Budayakerjaindividu & corporate culture, Komitmen, Integritas, Komunikasi, Kepemimpinan, dll. 12 Tri Widodo W. Utomo – PKMK LAN-RI
21. 13 DasarBerpikir - 3 Reformasi PNS sebaiknyaberisilangkah-langkahkonkritbesertasubstansidancapaian yang ingindicapai. DesainReformasi PNS harusmemilikipetajalan (road-map) yang jelas. Dalamhalini, road-mapreformasi PNS disarankandenganmenggunakanAnalisis BSC. Tri Widodo W. Utomo – PKMK LAN-RI
22. Road-map Reformasi PNS dengan BSC 14 Financial ROCE (Return On Capital Employed Customer (Internal & External) Customer Satisfaction On time Delivery Internal Business Process Process Quality Process Cycle Tri Widodo W. Utomo – PKMK LAN-RI Learning & Growth Employee Skills