1. MUHAMMAD WASIM AKHTAR
A-48, Block-13, Shamoonabad,
Gulshan-e-Iqbal, Karachi, Pakistan-75300
: Cell: +92-333-2345834
Email: m.wasimakhtar2015@gmail.com
PROFESSIONAL SYNOPSIS:
 SeniorManagement, visionary, dynamicandresult orientedpro with 20years of expertise’s in Admin, HR & Operations both Government &
Private Organizations, In-depth knowledge of IT, Sales, Marketing, CS & Call Centerto make an organization more efficient, productive & profitable
 Admin & Human ResourcesManagement: Managing andmonitoring daily Admin & HR relatedmatters i.e. Sourcing, Recruitment of
employees at all levels Operation andDevelopment of Human Resources Management Systems, StrategicPlanning, JobAnalysis, Job Descriptions &
specifications JobRotations, Terminations/Dismissals of employeesandBudget management, Monitoring & Evaluation, SOPs, Store Management,
Contract Management, Travel & Accommodation Management, Canteen & Office Supplies, Company Assets Maintenance, Vehicles /Insurance,
liaison with different Govt. Departments (EOBI, SESSI, Cantonment Boards & CDGK) & other non-Govt. Departments, agencies, offices & people
 Security & Surveillance:Formulation andImplementation of Admin Policies & Procedures like, Security, Protocol & Vigilance System, Fire
& Safety, Security surveillance likesCCTVetc.
 Logistics / Transportation: Monitoring the quality, quantity, efficiency, performance fleet & fuel management, & mileageof different vehicles,
analyzing logistical problems andproducing newsolutions.
 Marketing & Operations: Research,Design, development, implement, facilitate marketing plan, Social Media Marketing (SMM), BTL, ATL & surveys
 Performance Management: Theseinclude systems concerning to employee assessments, employee performance evaluation/appraisals
Incentives and Compensations, Job Rotations and Motivation, Continuous Performance Improvement, Monitoring & Evaluation.
 Organizational Development / Training: Arranging training for all types of Personnel. The main focus is for the uplift, Increase and
Improvement of the skills andknowledge of the employees in the improvement of quality production and management
 Restructuring & Benefits Management:Dealing with Wages/Pay structure, Grading, Compensation policies, Salary surveys, Employees
Medical Scheme andEmployees Group Life Insurance, AMP (Award Monitoring Plan) / Performance Management Plan (PMP).
 Personnel / Industrial Relations & Legal Affairs etc.: Compliance Labor Laws as per IRO-2012, Factories Act, 1934 & 1997. Drafting &
execution of all types of Documents / Contracts i.e. contracts relating to workers and services, Grievance /Complaint handling anddealing with CBA
 Collection -Recovery:Managing a countrywide collection of consumerplus corporate clients, heading a team of 13 collection officers, team leads.
Making policies forcollection & recoveries, i.e. monthly collection targets, clienthandling, Dispute resolution, follow up,checkpoints foreffective Follow-up
 Call Center & CS Management:ManagedIn-outbound Call Centerin public& private organizations efficiently, more than 15Yrs
ACADEMIC QUALIFICATION:
 MBA (HRM) 2007, University of Karachi (76.5%)
 M.A (Political Science) 2002, University of Karachi (52.1%)
 M.A (International Relations) 2000, University of Karachi (58.5%)
 One Year Diploma in IT (Software) 1996, Petroman Training Institute & SBTE(76%)
WORK EXPERIENCE:
 Sr. Manager Admin/HR iSolutions Pakistan (Pvt) Ltd
Nov, 2013 - Present Jobs Performed / Achievements
Managed 140 personnel andcompany affairs including Admin / HR / Security /Protocol / Logistics / IT
and Sales & Marketing efficiently andreport to GM/Director.
 Freelance Management Consultant/Social Media Manager Dot Track (Pvt) Ltd
Dec, 2011 - Present  Define the problem through consultations, meetings andcase studies
 Review and analyze information through different reports andresearches
 Interview or facilitate focusedgroup discussions with management andemployees
 Developand present recommendations forthe management
 Developplans and programs for change implementation in the organization
 Reference checking & ensure records are kept in line with legislative requirements
 Vice Principal H. K ISLAMIC ACADEMY
Dec, 2011 –Oct, 2013 H.K. IslamicAcademy is affiliatedwith Hazrat Karmawala Islamic University
ST. 7, Block-1, Gulistan-e-Johar, Opp. Karachi University
Jobs Performed / Achievements
 Manage 16 Teachers and 14 other office staff to teach 200 students in two shifts working closely
with the principal on a daily basis to ensure the smooth overall operation of the school.
 Supporting committees of staff and parent that function to improve the learning andsocial
environment of the school for the students.
 Teaching classes, developing rapport with the students, handling discipline issues andfilling in for
the principal when required.
 Resolving conflicts between students, teachers, parents or combinations of conflicts between various
individuals.
 Assisting in yearly teacherevaluations, assisting in providing guidance to staff and students, and
encouraging a positive climate in the school.
 Directing assemblies andotherspecial gatherings of students forevents throughout the year.
 Developing emergency response plans forschools as required by province and federal education
board. Coordinate with Board of Secondary Education, Karachi on enrollment/examination Filing
reports and updating as required.
 Record keeping as required through the use of various logs, tracking records, computer programs,
interor intranet software or otherprograms.
 Sr. Manager Admin/HR Wintrack a WINSON (Pvt) Ltd
Oct, 2006 – Nov, 2011 (Security, Vehicle & Personal Tracking System)
The only Tracker manufacturing company in Pakistan

2. Jobs Performed / Achievements
Managed 210 personnel and all issues relating to HR/Administration and operations for the best
Interest of company and employees. Organization restructuring & Development, HR, Admin, Business
Development, Employees Training Policy Development, Remunerations& Benefits Strategy Design, HR
Audit, Performance Management, Implementedcompany polices, recruitment, hiring, firing, Attendance,
time keeping andwork management, payroll, letters & report writing, Job descriptions, SOPs, M & E,
counseling & consultancy, training anddevelopment, planning & monitoring, filing, documentation,
working on SESSI, EOBI & otherstakeholders, CBA dealing, purchasing, maintenance, transportation,
security management Store management etc.
 Supervisor/Query Operator PTCL Information (Call Center/ Customer Services) CDAS (1217)
March, 1997 – October, 2006 Jobs Performed / Achievements
Supervised56 personnel, theirattendance, report writing, warnings, time & performance checking,
filing, dealing with customers on critical issues regarding theircomplaints andguide newcustomers about
PTCL Packages, Installation of new Phones & Billings etc.
 Manager HR/Admin (Part Time) Khadim Hussain Slatch & Company (Govt. Defense Contractor)
Jan, 2002 – Dec,2004 Jobs Performed / Achievements
Managed 40 mostly construction relatedpersonnel (Daily wages work force) theirattendance, payroll,
work schedule, payments, letters & report writing, planning, monitoring & purchasing etc.
 Asst. Manager Admin/HR Atique Trading Co. (Exporter of Handicrafts)
Jan, 1995 – Feb, 1997 Jobs Performed / Achievements
Assist Management in Administration work, indoor & outdoor work, personnel attendance, work
schedule, payments & banking issues, letters andreport writing, planning, monitoring & purchasingetc.
ACHIVEMENTS / AWARDS:
Awarded BEST EMPLOYEE of the year 2009, accomplished following special tasks in Winson (Pvt) Ltd
 Completed a comprehensive database of Customers/ Clients Vehicles in which Wintrack’s tracker is Installed more then 12, 000 vehicles.
 Investigated and find out FRAUD with proof in Finance, Sales & C & C Dept. worth / amount Rs. 3,50,000/-
 Created a comprehensive database of Customers/ Clients Vehicles in which Dot Track’s tracker is Installed more then 3, 000 ve hicles.
 Completelyre-structure Dot Track (Pvt) Ltd with new policies & Ideas and Implemented it as a consultant according to ISO -9001-2008
RESEARCH REPORT:
Completeda research report on an “ETHNICITY & THE DISINTEGRATION OF PAKISTAN” with special reference to the division
of Pakistan and the creation of BANGLADESH in 1971.The, research work is the requirement of a masterDegree in International Relations.
I T SKILLS:
ONE-YEAR DIPLOMA IN COMPUTER SCIENCE (SOFTWARE):
 MS Office (All Versions) Word, Excel, Outlook. Power Point, Access
 Urdu In Page, OS, Oracle, debase, Data Structure etc.
 Works in all Windows based Packages.
 Expertise on social media website i.e. LinkedIn, Facebook, Twitter and also can perform Boolean net searching for sourcing an d recruiting
Windows & Software Installations also can do networking
 Expertise on Elance & Odesk as a freelancer(Resume/Candidate Sourcing & Recruitment, HR Reports, Social Media Marketing etc.)
STRENGTHS:
 Leadership and team building skills, have exposure and experience of working in cross-cultural teams, responsible andprofessional attitude
 Ability to understand, analyze andsolve problems
 Possess a deep understanding of how to utilize technology in orderto deliverenterprise solutions that meet requirements of business.
 Quick learnerandan ability to learn new concepts and apply in real business & working environment
 Project planning, management, P& L, skills
 Agile and ready to relocate and can work on any assignments.
 An effective interpersonal communication skills, admirable presentation skills, persistence, result orientedandconfident to meet challenges
 On-time andwork management skills can manage stress expertly, also high-quality planning andorganizing skills. Ability to manage multipletasks
 A proactive performer with proven abilities in delivering targeted, resolving bottlenecksperformance and achieving desiredobjectives.
 An effective team leaderand playerwith extraordinary communication and interpersonal skills
 Discretion in handling/judging sensitive andconfidential situations, Ability to Prioritize andcoordinate
LINGUISTICS SKILLS:
 Urdu Fluent
 English Fluent
 Punjabi Native
 Sindhi Basic
CORE COMPETENNCIES & SPECIALITIES INCLUDE:
 General Administration • Consultancy •Manpower Management • Resource Management .Budget & Internal Auditing ●Facilities Management
 Call CenterOperations • Personnel Management • Industrial RelationshipManagement
PRSONAL DETAILS:
 Father’s Name Muhammad Akhtar (Late)
 Date of Birth 15TH
February, 1971
 Place of Birth Karachi
 C. N. I. C. Number 42201-0248786-1
 Nationality Pakistani
REFRANCES:
PROFESSIONAL: PERSONAL:
1) Mr. Noman Ali Malik Ex-Branch Head /Manager 2) Mr. Rana Nawaz Shahid Sr. Sub Editor
Winson (Pvt) Ltd, Karachi Jehan Pakistan Publication
Cell: 0345-6191499 Cell: 0300-9204570
2) Mr. M. Kamil Ex-Director HR/Admin 3) Mr. Muhammad Nazir Lecturer (Persian Dept)
Winson (Pvt) Ltd, Karachi Lecturer (Persian Dept) Karachi University
Cell: 0321-2365261, Ph: 021-34818086 Cell: 0334-3626383