1. GRACE MUNANY’E MWENDWA
ADDRESS : P.O Box 89-90402, Migwani.
NATIONALITY : Kenyan
GENDER : Female
D.O.B : 31/05/1990
CELL PHONE : 254727345059
E-MAIL : gmwendwa1900@gmail.com
LANGUAGES : English & Kiswahili. Fluently spoken and written.
CAREER GOAL
To excel and give my best in my professional pursuit for overall benefit and growth of the
company that I serve.
PERSONAL PROFILE
A University of Nairobi, Bachelor of Commerce- Procurement & Supply chain management
major graduate with two-plus years of experience as an Operations Assistant in a bank.
Committed to service delivery, integrity and respect for diversity.
SKILLS SET
1. Communication skills
Possesses effective English communication skills; both spoken and written.
2. Interpersonal and Team building skills
Able to relate well with people from diverse backgrounds. Proactively builds relationships
and enables and encourages team work in others.
3. Analytical skills and attention to detail.
Possesses demonstrable ability to pay great attention to detail and report accurately.
5. Possesses demonstrable ability to quickly learn new systems, processes/procedures.
6. Proven experience in coaching and mentoring of team members.

2. ACADEMIC QUALIFICATIONS
OCTOBER 2009 - MAY 2013 : University of Nairobi, School Of Business.
Bachelor of Commerce-Procurement and Supply
Chain Management. (Second Class, Upper
Division)
JANUARY 2008-MAY 2008 : Icotec Computer Systems College.
Certificate in Computer studies.
(Ms DOS, Ms Word, Ms Excel, Ms Access,
Ms Windows, Ms PowerPoint, Page Maker)
FEBRUARY2004 -
NOVEMBER2007 : Limuru Girls’ School.
K.C.S.E. A (plain)
JANUARY1996 -
NOVEMBER 2003 : Thokoa Primary School.
K.C.P.E. A Plain (405/500 marks)
Other Courses Attended Through E-Learning At Standard Chartered
 Group Code of Conduct.
 Reputation Risk.
 Anti-Money Laundering and Terrorist Financing.
 ISAFE – Information Security Awareness For Everyone
 Risk Management Framework (RMF) Awareness
 Introduction To Operational Risk in Standard Chartered
 Fighting Bribery & corruption
 FATCA Orientation.
 Global sourcing
 Health Safety & Environment
 Living with HIV
 Out serve

3. WORK EXPERIENCE
6TH NOVEMBER 2013-DATE : Standard Chartered Bank-Kenya (Head office)
Accounts Services Department -Operations Assistant.
Duties And Responsibilities
 Data & records entry, editing, management & reconciliation.
 Responsible for ensuring all accounts opened are compliant with the Customer Due
Diligence (CDD) and Anti Money Laundering (AML) procedures thus safeguarding
the bank against any possible fraud.
 Verifying if the data input is correct as per the set procedures and standards of the
bank.
 Handling of customer/spoke countries branch/departments personnel queries within
the stipulated turnaround time (TAT) and advising accordingly.
 Preparing of production reports and projections.
 Preparation of training materials and carrying out of trainings for the new joiners
within the unit.
 Evaluating and identifying key risk areas in the processes and advise on a way of
creating risk conscious environment and mitigations.
 System testing and analysis (UAT & UVT).
 Fast-tracking urgent customer requests.
 General bank Accounts Services Department operations such as:
 Setting up of both local and foreign standing orders.
 Debit-credit financial entries from Hub Departments.
 Issuing, releasing and Stopping of cheques.
 Customer Signature and photo capture.
 Setting up of Fixed Deposits.
 Accounts Opening ,closure & Reactivations, Flagging and
unflagging.
 Interest Adjustments & rate insertions.
 Mobile & Online Banking Registration.
 Any other clerical/administrative support duties as may be assigned by the manager.
1ST OCTOBER –
31st OCTOBER2013 : Standard Chartered Bank-Kenya (Head office)
Corporate Affairs Department - Data reconciliation clerk.

4. DECEMBER 2011
& DECEMBER 2012 : Kenya National Examinations Council -Data e-capturer.
Duties And Responsibilities
1. Data entry.
2. Filing.
JULY-OCTOBER 2010 : The Town Council of Mwingi-Intern
Posted in the Accounts and Receipts section.
Duties And Responsibilities
1. Billing, receipting and filing.
2. Preparing quarterly reports.
3. Preparing program of duties.
Any other clerical/administrative support duties as
may have been assigned by the manager.
AUGUST 2009 : Worked as an Enumerator for the Kenya Bureau Of
Statistics.
JUNE 2008-JULY 2009 : Worked as an Untrained Teacher and student mentor
at Ndaluni Secondary School.
Duties And Responsibilities
1. Subject teacher.
2. Class teacher.
3. Student mentor.
PROFESSIONAL QUALIFICATIONS
 A Certified Public Accountant Part 1- Section 1
 A Certified Public Accountant Part 1- Section 2 (private student)
CLUBS AND ASSOCIATIONS
 Member of K.I.S.M (Kenya Institute of Supplies Management)
 Associate Member of P.S.S.A (Procurement and Supplies Students Association)
-University Of Nairobi
 Associate Member of A.S.A (Accounting Students Association)
- University Of Nairobi

5. PERSONAL INTERESTS
 Travelling
 Reading general text
 Lawn tennis
REFEREES
1. Joyce A. Okoth
Manager, Account Services
Standard Chartered Bank-Kenya
Email: Joyce.A.Okoth@sc.com
Cell Number: 254720252897
2 . Lydia Milimo Nakoba
Line Manager, Channels Unit, Account Services Dept.
Standard Chartered Bank-Kenya
Email:LydiaNakoba.Milimo@sc.com
Cell Number: 25472311121
2. Dean, School of business
University of Nairobi
P.O Box 30197 00100
Nairobi.
Email: dean-business@uonbi.ac.ke
Quote: D33/1363/2009