1. MUHAMMAD WASIM AKHTAR
A-48, Block-13, Shamoonabad,
Gulshan-e-Iqbal, Karachi, Pakistan-75300
: Cell: +92-304-2571886
Email: m.wasimakhtar2016@gmail.com
Linkedin: https://pk.linkedin.com/in/managementbusinessconsultant
PROFESSIONAL SYNOPSIS:
Senior Management, visionary, dynamic and result oriented pro with 22years of expertise’s in Admin, HR & Operations both Government &
Private Organizations, In-depth knowledge of IT, Sales, Marketing, CS & Call Center to make an organization more efficient, productive & profitable
Admin & Human Resources Management:Managing and monitoring daily Admin & HR related matters i.e. Sourcing, Recruitment of
employees at all levels Operation and Development of Human Resources Management Systems, Strategic Planning, Job Analysis, Job Descriptions &
specifications Job Rotations, Terminations/Dismissals of employees and Budget management, Monitoring & Evaluation, SOPs, Store Management,
Contract Management, Travel & Accommodation Management, Canteen & Office Supplies, Company Assets Maintenance, Vehicles / Insurance,
liaison with different Govt. Departments (EOBI, SESSI, Cantonment Boards & CDGK) & other non-Govt. Departments, agencies, offices & people
Security & Surveillance: Formulation and Implementation of Admin Policies & Procedures like, Security, Protocol & Vigilance System, Fire
& Safety, Security surveillance likes CCTV etc.
Logistics / Transportation: Monitoring the quality, quantity, efficiency, performance fleet & fuel management, & mileage of different vehicles,
analyzing logistical problems and producing new solutions.
Marketing & Operations: Research, Design, development, implement, facilitate marketing plan, Social Media Marketing (SMM), BTL, ATL & surveys
Performance Management: These include systems concerning to employee assessments, employee performance evaluation/appraisals
Incentives and Compensations, Job Rotations and Motivation, Continuous Performance Improvement, Monitoring & Evaluation.
Organizational Development / Training: Arranging training for all types of Personnel. The main focus is for the uplift, Increase and
Improvement of the skills and knowledge of the employees in the improvement of quality production and management
Restructuring & Benefits Management:Dealing with Wages/Pay structure, Grading, Compensation policies, Salary surveys, Employees
Medical Scheme and Employees Group Life Insurance, AMP (Award Monitoring Plan) / Performance Management Plan (PMP).
Personnel / Industrial Relations & Legal Affairs etc.: Compliance Labor Laws as per IRO-2012, Factories Act, 1934 & 1997. Drafting &
execution of all types of Documents / Contracts i.e. contracts relating to workers and services, Grievance /Complaint handling and dealing with CBA
Collection -Recovery: Managing a countrywide collection of consumer plus corporate clients, heading a team of 13 collection officers, team leads.
Making policies for collection & recoveries, i.e. monthly collection targets, client handling, Dispute resolution, follow up, checkpoints for effective Follow-up
Call Center & CS Management: Managed In-outbound Call Center in public & private organizations efficiently, more than 15Yrs
ACADEMIC QUALIFICATION:
MBA (HRM) 2007, University of Karachi (76.5%)
M.A (Political Science) 2002, University of Karachi (52.1%)
M.A (International Relations) 2000, University of Karachi (58.5%)
One Year Diploma in IT (Software) 1996, Petroman Training Institute & SBTE (76%)
WORK EXPERIENCE:
Freelance Management Consultant Shahnawaz Awan Law Associates
Jan, 2016 - Present Jobs Performed / Achievements
Responsible for providing human capital management advisory services to businesses. Helps companies
develop and communicate policies, train employees, and implement a recruitment process
■ Advise companies on best human capital management practices.
■ Helps clients strategically integrate effective HR processes, programs and practices into their daily ops
■ Perform internal reviews and audit of current systems and policies.
■ Perform quality assurance checks.
■ Deliver surveys to employees.
■ Conduct investigations and research into reclassification and classification.
■ Match job seekers to employers.
■ Ensure business practices are in accordance with human resource policies and labor laws.
■ Help train managers and HR employees.
■ Provide company with updated salary and job description information.
■ Help implement applicant tracking systems.
■ Provide consultation and guidance to senior management and organizational partners in the interp
retation of human resource management policies, procedures, programs and application of related
government laws and regulations.
■ Lead HR-related projects.
■ Provide advice on discipline process, conduct disciplinary review conferences and advise on appropriate
outcomes.
■ Develop employee restructuring plans.
■ Devise severance packages.
■ Participate in the design, development and implementation of innovative workforce retention programs.
■ Provide review and approval of requests for reduction-in-force, reorganizations/realignments.
General Manager Admin/HR/Business Development iSolutions Pakistan (Pvt) Ltd
Nov, 2013 - Present Jobs Performed / Achievements
Managing 140 personnel and company affairs including Admin / HR / Security / Protocol / Logistics / IT
and Sales & Marketing efficiently and report to GM/Director.
Freelance Management Consultant Dot Track (Pvt) Ltd
Social Media/Data Sourcing 1800+ Hour in Upwork https://www.upwork.com/users/~019f5562666bd81ef9
Dec, 2011 - Present Define the problem through consultations, meetings and case studies
Review and analyze information through different reports and researches
Interview or facilitate focused group discussions with management and employees
Develop and present recommendations for the management
2. Develop plans and programs for change implementation in the organization
Reference checking & ensure records are kept in line with legislative requirements
Vice Principal H. K ISLAMIC ACADEMY SCHOOL
Dec, 2011 –Oct, 2013 H.K. Islamic Academy is affiliated with Hazrat Karmawala Islamic University
ST. 7, Block-1, Gulistan-e-Johar, Opp. Karachi University
Jobs Performed / Achievements
Manage 16 Teachers and 14 other office staff to teach 200 students in two shifts working closely
with the principal on a daily basis to ensure the smooth overall operation of the school.
Supporting committees of staff and parent that function to improve the learning and social
environment of the school for the students.
Teaching classes, developing rapport with the students, handling discipline issues and filling in for
the principal when required.
Resolving conflicts between students, teachers, parents or combinations of conflicts between various
individuals.
Assisting in yearly teacher evaluations, assisting in providing guidance to staff and students, and
encouraging a positive climate in the school.
Directing assemblies and other special gatherings of students for events throughout the year.
Developing emergency response plans for schools as required by province and federal education
board. Coordinate with Board of Secondary Education, Karachi on enrollment/examination Filing
reports and updating as required.
Record keeping as required through the use of various logs, tracking records, computer programs,
Intranet software or other programs.
Sr. Manager Admin/HR Wintrack a WINSON (Pvt) Ltd
Oct, 2006 – Nov, 2011 (Security, Vehicle & Personal Tracking System)
The only Tracker manufacturing company in Pakistan
Jobs Performed / Achievements
Managed 210 personnel and all issues relating to HR/Administration and operations for the best
Interest of company and employees. Organization restructuring & Development, HR, Admin, Business
Development, Employees Training Policy Development, Remunerations & Benefits Strategy Design, HR
Audit, Performance Management, Implemented company polices, recruitment, hiring, firing, Attendance,
time keeping and work management, payroll, letters & report writing, Job descriptions, SOPs, M & E,
counseling & consultancy, training and development, planning & monitoring, filing, documentation,
working on SESSI, EOBI & other stakeholders, CBA dealing, purchasing, maintenance, transportation,
security management Store management etc.
Supervisor/Query Operator PTCL Information (Call Center/ Customer Services) CDAS (1217)
March, 1997 – October, 2006 Jobs Performed / Achievements
Supervised 56 personnel, their attendance, report writing, warnings, time & performance checking,
filing, dealing with customers on critical issues regarding their complaints and guide new customers about
PTCL Packages, Installation of new Phones & Billings etc.
Manager HR/Admin (Part Time) Khadim Hussain Slatch & Company (Govt. Defense Contractor)
Jan, 2002 – Dec, 2004 Jobs Performed / Achievements
Managed 40 mostly construction related personnel (Daily wages work force) their attendance, payroll,
work schedule, payments, letters & report writing, planning, monitoring & purchasing etc.
Asst. Manager Admin/HR Atique Trading Co. (Exporter of Handicrafts)
Jan, 1995 – Feb, 1997 Jobs Performed / Achievements
Assist Management in Administration work, indoor & outdoor work, personnel attendance, work
schedule, payments & banking issues, letters and report writing, planning, monitoring & purchasing etc.
ACHIVEMENTS / AWARDS:
Awarded BEST EMPLOYEE of the year 2009, accomplished following special tasks in Winson (Pvt) Ltd
Completed a comprehensive database of Customers/ Clients Vehicles in which Wintrack’s tracker is Installed more then 12, 000 vehicles.
Investigated and find out FRAUD with proof in Finance, Sales & C & C Dept. worth / amount Rs. 3,50,000/-
Created a comprehensive database of Customers/ Clients Vehicles in which Dot Track’s tracker is Installed more then 3, 000 vehicles.
Completely re-structure Dot Track (Pvt) Ltd with new policies & Ideas and Implemented it as a consultant according to ISO-9001-2008
RESEARCH REPORT:
Completed a research report on an “ETHNICITY & THE DISINTEGRATION OF PAKISTAN” with special reference to the division
of Pakistan and the creation of BANGLADESH in 1971.The, research work is the requirement of a master Degree in International Relations.
I T SKILLS:
ONE-YEAR DIPLOMA IN COMPUTER SCIENCE (SOFTWARE):
MS Office (All Versions) Word, Excel, Outlook. Power Point, Access
Urdu In Page, OS, Oracle, debase, Data Structure etc.
Works in all Windows based Packages.
Expertise on social media website i.e. LinkedIn, Facebook, Twitter and also can perform Boolean net searching for sourcing and recruiting Windows
& Software Installations also can do networking
Expertise on Elance & Odesk as a freelancer (Resume/Candidate Sourcing & Recruitment, HR Reports, Social Media Marketing etc.)
STRENGTHS:
Leadership and team building skills, have exposure and experience of working in cross-cultural teams, responsible and professional attitude
Ability to understand, analyze and solve problems
Possess a deep understanding of how to utilize technology in order to deliver enterprise solutions that meet requirements of business.
Quick learner and an ability to learn new concepts and apply in real business & working environment
Project planning, management, P & L, skills
Agile and ready to relocate and can work on any assignments.
An effective interpersonal communication skills, admirable presentation skills, persistence, result oriented and confident to meet challenges
On-time and work management skills can manage stress expertly, also high-quality planning and organizing skills. Ability to manage multiple tasks
A proactive performer with proven abilities in delivering targeted, resolving bottlenecks performance and achieving desired objectives.
An effective team leader and player with extraordinary communication and interpersonal skills
Discretion in handling/judging sensitive and confidential situations, Ability to Prioritize and coordinate
3. LINGUISTICS SKILLS:
Urdu Fluent
English Fluent
Punjabi Native
Sindhi Basic
CORE COMPETENNCIES & SPECIALITIES INCLUDE:
General Administration • Consultancy •Manpower Management • Resource Management .Budget & Internal Auditing ●Facilities Management
Call Center Operations • Personnel Management • Industrial Relationship Management
PRSONAL DETAILS:
Father’s Name Muhammad Akhtar (Late)
Date of Birth 15TH
February, 1971
Place of Birth Karachi
C. N. I. C. Number 42201-0248786-1
Nationality Pakistani
REFRANCES:
PROFESSIONAL: PERSONAL:
1) Mr. Noman Ali Malik Ex-Branch Head /Manager 2) Mr. Rana Nawaz Shahid Sr. Sub Editor
Winson (Pvt) Ltd, Karachi Jehan Pakistan Publication
Cell: 0345-6191499 Cell: 0300-9204570
2) Mr. M. Kamil Ex-Director HR/Admin 3) Mr. Muhammad Nazir Lecturer (Persian Dept)
Winson (Pvt) Ltd, Karachi Lecturer (Persian Dept) Karachi University
Cell: 0321-2365261, Ph: 021-34818086 Cell: 0334-3626383