Whitney Greenup has over 10 years of retail experience in management roles. She is currently the Galleria Store Manager for The Children's Place in Dallas, Texas, where she has won awards for her talent development and operations success. Prior to this role, she held various management positions with Justice/Tween Brands and Brookshire Brothers, gaining experience in areas such as training, merchandising, operations, and customer service. Whitney strives to develop high performing teams through consistent coaching and feedback. She holds a high school diploma and has completed some college coursework in business management and theatre arts.
Specializing in merchandising and retail management, current to 2017 with an objective to advance my career. With a history of retail experience and skills in the kitchen and in other fields, I am versatile. I am very enthusiastic and eager to see what is available!
Specializing in merchandising and retail management, current to 2017 with an objective to advance my career. With a history of retail experience and skills in the kitchen and in other fields, I am versatile. I am very enthusiastic and eager to see what is available!
1. WHITNEY GREENUP
INNOVATIVE. DYNAMIC. PERCEPTIVE.
1 007 MEADOW V IEW CIRCLE RICHARDSON, TX , 7 5 080 UNITED STATES (9 03 ) 9 4 8-9 6 2 7 WLAGREENUP@GMAIL.COM
PROFESSIONAL EXPERIENCE
THE CHILDREN’S PLACE, DALLAS, TXUNITED STATES
JUNE 2013-PRESENT
GALLERIA STORE MANAGER/DALLAS EAST TRAINING AND TALENT MANAGER(2016)/ DALLAS EASTBRAND
MANAGER(2015)/DALLAS EAST OPERATIONS MANAGER(2013-2014)
● Create and maintain a diverse, high performing store team through consistentselection,development,
and motivation.
● Help drive and maintain the district's results by sourcing, recruiting, and developing high performing
teams and managers using all available internal and external resources to interview, hire, and retain top
talent throughout the district.
● Provide in the moment, consistent, and objectivefeedback, as well as direction ofaccountability to meet
store and company goals, as well as cultivate growth ofteam while maintaining a positiveand
empowering work experience.
● Winner of the Bronze Talent Award 2015 for achievement in recruitment, training, development,and
retention.
● Utilize company tools and resources to develop associates throughout the store/ consistently identify
top talent for bench programs ( proactive means prepared).
● Manage scheduling and maximize staffing due to storeneeds so that we are leveraging payroll while
driving profitability.
● Direct and participate in the Leader on Duty Program to maintain exceptional customer experiences and
drive store results by influencing associates behavior in the moment.
● Effectively communicatestore and company goals to the team by providing consistent open
communication through bi-weekly meetings, touch bases, consistenthuddles in and out, and in the
moment coaching/role playing/feedback.
● Partner with Regional LP Supervisor to ensure and maintain all LP Policies and Procedures.
● Proactively Identify trends that influencestore shrink goals
● Create strong systems ofawareness and follow up throughout the storesteam around LP compliance
and prevention.
● Winner of the Silver ExcellenceAward for Operations in 2015 for continuedsuccess in strong
operational controls, shrink retention, maintaining ofturnover in the storeas well as the district
through consistent follow up and development throughout my team and district.
● Direct the planning and execution offloor sets to meetall company guidelines and requirements,
provide timely feedback and follow up around completion ofall visual and marketing assignments.
● Help aid the district in visual compliance and accuracy while meeting company deadlines.
● Travel to under performing stores and aid in establishing strong systems around maintaining policy and
procedure, as well as establish ownership ofthe AORprogram within the storeto ensureits forthgoing
success.
● Provide consistent follow up to under performing stores by establishing SMARTaction plans and
providing weekly touchbases.
JUSTICE /TWEEN BRANDS,LUFKIN, TXUNITED STATES
Sales Manager, Oct 2007 –present
2. ● Freight Supervisor / Backstock Coordinator(2007-2008)Lead Brand Representative (2008-
2009)Assistant Sales Manager (2009- Present)Temporary Store Sales Manager (August 2012-
December 2012) Houston East Traveling Manager(2012-2013)
● Travel to provide management assistance to otherdistrict stores in need
● Effectively and enthusiastically teach and train to new and old company standards
● Map all floor sets, effectively communicateall details ofthe floor map to my staff, delegate and supervise
all flooset tasking, and provide efficient feedback and training
● Conduct thorough Interviews to ensure the bestpossible staffing-Effectively analyzesales goals and
projections, to efficiently staffand meet the company budget.
● Constantly developing new training methods to challenge and advancethe skills ofmy team, and to
provide the best possible shopping experiencefor the customer.
BROOKSHIRE BROTHERS, JEWETT, TX, UNITED STATES
2nd Front End Manager, AssistantProduceManager,Assistant Stock/Receiving Manager/Office Manager
Trainee/Cashier/Stocker/Shipment Processor
Dec 2004-July 2007
● Learning to effectively train, communicate,delegate tasks,and follow up.
● Grasping and understanding the importanceofshelflife, replenishment, sales, and shrink.
● Training new employees on register/stocking/receiving, and all company policies and procedures.
● Providing outstanding customer experiences.
● Learning how to professionally handle customer complaints.
EDUCATION
BUFFALO HIGH SCHOOL, BUFFALO, TXUNITED STATES
High School Diploma, May 2007
TEXAS WOMAN'S UNIVERSITY, DENTON,TXUNITED STATES
Completed coursework towards Theatre Arts, May 2008
● Moved back homefor family reasons
ANGELINA COLLEGE, LUFKIN,TXUNITED STATES
Business Management Candidate, May 2017