Elizabeth Woolfolk is a seasoned results-driven manager with a focus on sales, visuals, and customer service. She has experience hiring and developing high-performing sales teams. Her work history includes roles as an assistant manager, sales manager, wedding stylist, and store associate where she exceeded sales goals and provided exceptional customer service. She is skilled in staff training, strategic thinking, merchandising, and time management.
1. ELIZABETH WOOLFOLK
4400 Cary Drive Southwest, Snellville, GA 30039 C: 770-851-5602 ewoolfolki@gmail.com
PROFESSIONAL SUMMARY
I am a seasoned results driven manager with a focus on both sales and visuals. I have spent time hiring
and developing a team that has been proven to produce results. I am also seasoned in other areas of leadership
such as developing trust and commitment amongst a team of leaders as well as maintaining long term
relationships with my client base by exceeding the standard of both internal and external customer service.
SKILLS
Staff training and development Accomplished manager
Store displays Positive and upbeat
Strategic thinker Strong interpersonal skills
Detail-oriented Empowers high-performing sales teams
Goal-oriented Workforce planning
Merchandising Time management
WORK HISTORY
Lead Associate Manager
The Limited - Atlanta, GA 05/2014 -Current
Interviewed job candidates and made staffing decisions.
Assigned employees to specific duties to best meet the needs of the store.
Hired, trained and evaluated personnel in sales and marketing.
Generated repeat business through exceptional customer service.
Developed reputation as an efficient service provider with high levels of accuracy.
Managed work flow to exceed quality service goals.
Oversaw the day-to-day processing of payroll for 15-20 employees, including review of timesheets and
computing pay in accordance with FLSA.
Hired employees and initiated the new hire paperwork process.
Organized new employee orientation schedules for all new hires and facilitated all new employee
orientations to develop a strong team selling atmosphere.
Wedding Stylist
Savvi Formal Wear - Buford, GA 02/2014 - 07/2014
Suggested style changes to the creative team.
Suggested merchandising and flow strategies based on current data, trends andforecasts.
Let out and took in seams in suits and other garments to improve fit.
Assisted couples in choosing outfitting for bridal party.
Followed up with leads to bring new clientele into the business.
Consistently exceeded sales goals being an average of 115% to personal sales plan.
Sales Manager
The Connor Group - Atlanta, GA 07/2013 - 12/2013
Delivered positive, effective sales presentations.
Created and implemented marketing plans to drive sales.
Developed and maintained relationships with clients through networking, postcards and cold calling.
Guided clients from beginning to end of leasing process in choosing the right apartment.
Credit underwriting to approve applications.
2. Assistant Manager
The Limited - Dunwoody, GA
Completed store opening and closing procedures.
Greeted customers promptly.
Improved customer service by projecting friendly and knowledgeable attitude.
Upheld visual standards by managing a floor-set team.
Originated and developed creative design concepts.
Organized racksand shelves to maintain the visual appeal of the store.
Consistently hit and exceeded sales goals.
Store Associate
Footloose Dancewear - Snellville,GA
Opened and closed store.
Managed stock and inventory flow.
Trained new employees in policies and procedures.
Provided fittings in dance attire and specialized in pointe shoe fittings.
Advertisements and networking to grow business and client base.
Placed orders for companies andtroupes.
EDUCATION
High School Diploma:
Brookwood High School - Snellville,GA
08/2011 -
08/2008 -
2010
07/2013
08/2011